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What's the scoop with Transolutions new QA? I sm

Posted By: ??? on 2005-10-17
In Reply to:

was offered a job and thinking about it but don't it if they nitpick you death on QA. They pay is kinda low though, only 6 cents a line.  Isn't that lower than average?


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What's the scoop on Transolutions new payscale??
nm
The scoop
Here is what is going on at OSI: The QA Manager is someone who a lot of people feel like it inexperienced to handle the position. Its caused a lot of the problems. As far as being an MT at the comapny, you may or may not ever notice her. Its risky but not completely out of the question.
Okay, here's the scoop.....

Below is a cut and paste from an email I just received from this company.  I don't know if they offshore or not.  Also, I tried to see if I could find their website and could not do so.  Here is a cut and paste of the response I got and it just doesn't click with me.  Take care all.


 










We are needing about 12 ICs not employees to start, and will be adding on over the next few months a few more.   These are fulltime and part time, but we need at least 10 fulltime to start.  Below is further info.  You resume was posted on MT Daily

 


MT Work Specifics


 


Startup Date:  Jan 2, 2006 with others added in as they can for the next two weeks.


 


Worktype:  Multispecialty clinic, DS, clinic notes, Consults, Psychiatry etcetera.


Dictators:  Mostly English speaking, sound very clear, digital wave files, ESL docs are clear, (possibly 5 out of 100 doctors a bit of a sticky mess to type up but all others very good).


 


Transmission of Work:  Work is taken direct from a pool for transcriptionists, and work filters in 24/7 and drawn at will by the MTs.  This will allow for work 7 days a week for those who want to work varying hours/days. 


 


Computer Equipment: 


Ø      A good computer (preferably no older than 4 or so years, with a good lot of RAM


Ø      Word 1997 or 2000 ( I believe 2003 will also work but not sure yet)


Ø      a sound card, good headset for transcription work


Ø      DSL preferred for speed downloading


Ø      FTP program (we have one you can use free) 


Ø      foot pedal


Ø      medical spellcheck program


Ø      line counting program (we have a free one we can send you if you don't already have one, counts will be compared to our in-house counts)


 


Special Equipment: 


Ø      All MTs will be hooked up to a web-based program, in which they will draw sound files as well as type up reports.  Once those reports are complete they will come to our editing department automatically. 


Ø      Wave pedals particularly for this type of web-based program will be provided by us, and the expense of $87 (plus nominal shipping fee) taken from your first pay. Note:  Some of you may already have wave player pedals that will work with this system so we will test them out first.


 


Experience Requirement:  MTs must have good experience or be willing to train properly to bring their skill level up to par. 


Line Count:  65 character line WITH spaces  (average report approx 3-7 minutes of dictation, depending on worktype)


Status:  Independent Contractor only


Pay Rate:  Varies depending on experience and will be discussed individually.


Pay Dates:  Invoices are paid on the 5th and 20th of each month and are done by direct deposit to your bank unless otherwise requested.


 


Do I work remotely?  Location of MTs does not matter as the work is drawn from your work pool, therefore you can begin any time of day or night, although we are hoping to mostly find those who can work daytime and weekend.  Those who can work evening for a few hours are also welcome.


 


How much work can you draw?  As much as you can complete in a timely manner, with all work being done by day's end, and completed properly and accurately.  If your work is lacking in accuracy you will be cut back on workload until accuracy levels are appropriate again.  We tend to hire only good experience but will always work with an MT if we see potential for improvement.


 


If you are interested in testing after reading this information and discussing rates, please be in touch


 


What's the scoop?

Just wondering what there is to know about TSSC, LLC . . . saw their ad, but not much info available as far as I can tell.


TIA


want the scoop on D&L
I am sure those who have posted before would not mind - just reply by email instead of posting. Some things are better understood through email.
Same Scoop Here
I'm FED UP as well. I have been wanting to give her notice for a while but I've been waiting to get some money which I need first. Its been one thing after another. I'm getting rid to start filing complaints but a lawyer would cost me more than she owes me. Anyone know anything about small claims court?
Here's the scoop...sm
opening is for Full Time work only with 1200 lines per 7 hour shift as the minimum production standard. Pay is based on experience as determined by the hiring supervisor..
here is the scoop on flexibility with DSK
I worked for them and was told I could have flexibility. This is no lie, I would run out to the mailbox to get the mail, or maybe get interrupted with a phone call - probably no more than 10 minutes away from the computer - AND I WOULD GET A PHONE CALL FROM Diskriter ASKING WHERE ARE YOU? ARE YOU ON BREAK? YOU NEED TO LET US KNOW WHEN YOU ARE TAKING A BREAK OR GOING OFF TO LUNCH.

When I took my lunch break, my phone would ring if I was over 30 minutes. I felt like big brother was always watching.

Maybe it wasn't that way with everybody, but I never ever deserved that kind of monitoring for any job I had. The sad part was that when I worked for them there were times I would not have any work whatsoever, but was told not to leave my house in case work flowed into my que. One day, I sat for three hours on a Saturday morning because they insisted we do overtime, and I did not get my first job until 10:40 a.m. THREE HOURS ON A SATURDAY. I can still recall that day - I made $17.00 for an 8 hour shift. I quit shortly after that.
I REALLY need the scoop on RI Unlimited, please!
There was a little blip about RI further down the page, but it didn't say much. I did a search. Some people like them; a lot of people hate them. Folks, I could really use some specifics here so that I know what I'm getting myself into. Do they run out of work? How's the communication? I've heard they dock pay for mistakes. What kind of mistakes? I mean, there are punctuation problems and then whole medical words that can be misspelled or left out--and there's a huge difference between the two. How do they pay? Do they give raises often enough (or at all)? These are the kinds of things I need to know (and anything else you can add will be helpful). Thank you--I appreciate it very much!
Whose got the scoop on MT World?
Good, bad, and the ugly is welcome.  Thanks!
Scoop on Medware????

I was just offered a job from Medware.  Can anyone tell me a little more about them??


Thanks!!


Need the scoop on Amphion
Thinking about applying, please give me the scoop, thanks!
Here's the inside scoop. sm
The accounts that are listed used to be overflow accounts and we keep on taking more and more work from them and adding more work types, so we need more people.  The hospitals are huge and we just can't keep working OT to keep them caught up.  I know this only because I receive the group emails talking about new work types or more work of ones we already get.  The Michigan account advertised for has a great supervisor and is an easy account with higher than usual line count possibilities once you learn the account specifics.  I'm not on that one anymore but used to be before the restructuring a few years back, just do backup occasionally for it now.
Want the straight scoop? Here ya go..
On the debit side:
1. Emails SOMETIMES are not answered promptly, sometimes not at all. This happens, it seems, if you ask a question that management might not want to answer for whatever reason, such as questioning Q.A.
2. Sometimes it takes a little too much time to suit me for the next job to download. This probably has to do with how many people are working on the system. I haven't asked because it really hasn't been enough of a problem for me to even mention it.

On the credit side:
1. I, personally, have run out of work totally only a few times, less than I have fingers on one hand, in the 5 years I've worked for TransTech. The first time I ran out of work, I asked for, and was given, back up accounts so that now if my primary runs out, as it does frequently, I have plenty of work on my back up accounts. I would imagine that running out of work would depend on whether or not an individual MT was willing to do any kind of work and on different accounts. In other words, doing what you hired on to do and that is the work they need to have done. Anyone not willing to do this might run out of work but that, IMHO is their own fault.
2. My paycheck is ALWAYS on time and correct. I actually received an email once telling me that they had accidentally shorted me on my paycheck and that the amount would be added to my next check. The amount was so minute that I didn't even realize I had been shorted.
3. Tech support is THE best. I have rarely required the assistance of tech support but when I have, I email and usually receive a call within 5 minutes. They get whatever problem I'm having corrected and I'm good to go very shortly.
4. Everyone in the office is ALWAYS courteous and helpful. I rarely need to call the office at all but this has been my experience the few times I have needed to call.
5. Their software is very user friendly and takes practically no time to learn. I am a complete computer incompetent so when I say this, I know what I'm talking about.

I guess that about covers it. I don't post often but it really ruffles my feathers to see such derogatory posts about a good company; especially the posts saying Transtech doesn't care about quality. That is a blatant lie. I do not know if they hire less experienced MTs or not. I hope they do. If, indeed, they do I feel certain they are left on full edit until they have proven their capabilities.

Now you have it, the good, the bad and the ugly from an MT who is some 600 miles from Houston, Texas, has never been to the TransTech office and probably never will be, so puleeez don't call me management.

Like Forrest Gump....that's all I've got to say about that.
md-it ever heard of them/any scoop?

I was looking for a smaller company as I'm getting disgrumbled with these nationals.  I found this MD-IT listed as a pacific northwest company, but see it has a lot of offices all over.  Anyone ever work for them and have any comments?  I see they don't want to talk to you until you take the test, which I want to avoid if they're bad news to begin with.


Thanks in advance for you help. 


MDI-MD? Whats the scoop? I know I have seen info on them
but for some reason search is not bringing anything up. Would prefer to hear from both current and former employees.
Whats the scoop on TTS out of New Hampshire?
Are they still on the crap list?
Focus Infomatics...the scoop

I have been very curious what this company pays.  I know someone who applied this past week and with 15+ years of experience they were offered 6 cpl, 3 for editing.  Thought I would share, just in case you were wondering.


Can someone give me the scoop on Trans Health..nothing in archives...NM
NM
Meridian and Transolutions.. ESPECIALLY Transolutions
xx
Transolutions
I have been with Transolutions for over 2-1/2 years and cannot speak highly enough about them. They have stuck with me thru thick and thin due to personal health issues; I am averaging $18-$20 an hour; the medical insurance is the best I've ever had; they spend time and money helping MTs get proficient and productive and grow in their careers, etc. They are offering a referral bonus through September 21 for anyone I refer and is hired. If you are considering this company, please drop me a line, and I'll answer all your questions. I would appreciate the opportunity for the referral. Thanks! Donna The website is www.transolutions.net
Transolutions...

Well, my dear, MQ has thousands of MTs, some of whom have been there over 10 years - but it doesn't sound like they do anything right!!!!!!! 


If that company is a good fit for you, more power to you.  But, just because someone else didn't like them doesn't mean it was a "personality conflict" or "Degree of professionalism" issue. 


If you really want referrals, you might try being a little less condescending. 


Transolutions
If anyone is working for this company, please email me and tell me what it is like to connect with them, etc.  thanks
Transolutions
Been there almost 2 years - very happy. I am former MQ'r, always astounded when MQ/Spheris types say they think there is no better place to work than those 2 crap companies. Transolutions has paid time off, (I'm part-time and accrue hours). They have paid holidays off -- you will be required to work holidays and alternate, i.e. you work July 4, Thanksgiving, Memorial Day one year, then the next you work New Year's Day, Labor Day, Christmas -- I may have mixed them up, but in any event, you get paid holiday/bonus for working holidays, they PROVIDE your equipment even if you're part time, they reimburse your phone line, they have you set it up with a specific phone company -- I forget its name. But they do pay it. If you are FT, they have health, dental, I believe life ins. They will reimburse for AAMT CMT exam after you pass it (Full time). Also, referral bonus if you recommend someone and they get hired. Discounts on all reference books/materials you buy through them (I think 40%), you have mandatory 1 weekend day with weekend shift differential, and that's just off top of my head. Oh, cash bonuses on your anniversary every year you are with them, which go up each year. Their standards are higher than anyplace I've ever worked, but that is a good thing. I think quality should count for more than it does with previously mentioned MTSOs. I think you would like them. Oh, and PAID training for 1 week before you actually start first official paid day with them. A guaranteed line rate during probationary period. Also, plenty of work. Also, you are considered FT at 32 hrs/wk which means you are eligible for full complement of bennies. Let folks say Spheris, MQ are as good as it gets -- that just means more GOOD MT/MLS jobs for the enlightened among us! Go for it!
Transolutions QA

 


I just left the company for various reasons, but I did take umbrage with the recent QA changes.  I have been an MT for less than a year.  The lowest QA score I received was a 95, and I was horrified at that.  It does make me feel a bit better to know a person with 20 years experience was having a tough time, too.


Transolutions

Transolutions..Thank you..sm
In spite of the fact that I quit them after 3 weeks, they did pay me the signon bonus. I appreciate that!
Transolutions

Does anyone have any information on Transolutions?  I remember a while back hearing that the platform was a little outdated.  Has that changed at all?  Any other opinions?


TIA! 


Transolutions
The platform is not a little outdated, it is a lot outdated! The office staff treat you like you are in kindergarten. Also, the benefits are good but are very expensive. Save yourself the trouble and look elsewhere.
Transolutions

Is anyone working for Transolutions who has been affected by the recent change to QA guidelines, on-hold percentages, and possible resultant lower pay?


Transolutions QA
Yes, I have been affected. It is scaring me. I have been a 98%, 99% employee for 5 years and now I feel like I am under the gun. Also, have you been having a problem with no work? The place has not been the same since Cynthia Jones left.
Transolutions QA
Yes, I am being affected by lower pay. It is very demoralizing. I am thinking of going back to school, because transcription has become a dead end job.
same here for Transolutions
I am experiencing the same thing. In all of their mailed info about this they said the AAMT standard calls for a higher percentage of documentation to be reviewed for more accuracy for QA. My last QA (93%) was TWO reports. That sure isn't a higher percentage. With the higher standards, of course your QA would go down. Plus, don't they use that current QA score for more than one pay period? Accurate and fair tracking of all of this seems impossible to me. There are other companies out there. I know that loss of 3 weeks paid vacation is lousy. You would be starting over, but maybe it would be worth it to work for a company with an established history of consistency in their guidelines, etc. My pay was way down from what it was also. Does not seem fair to me. Have you emailed, written and called? Does it do any good??
Transolutions
The thing that worries me is the changes in personnel. I have had 3 or 4 different QA people in the last couple of months. People seem to be coming and going. This last time I had a great QA, the time before that it was 96%. I was QA'd on a secondary account I am not all that familiar with. The response from the personnel who answer the phones is not very nice sometimes, either.
Transolutions
I agree. Nice people, but not worth it.
Transolutions does
www.transolutions.net
transolutions
Some of their accounts require DSL now.  I think most are in the process of switching over to that as a matter of fact.  May be some old-timers on old accounts still on the old system though.
Transolutions
Does anyone have info on Transolutions, especially doing Radiology reports?  Do they calculate pay for Radiology reports with lines or per report?  Also, is it difficult to meet QA standards?  TIA
Does Transolutions? (nm)
/
Transolutions
/
transolutions
don't plan on making a fortune. I know there are those who will say they do but you'd better be prepared to put in a lot of time and effort into it to do that.
Transolutions
Nerve-wracking experience to me. Had 11 yrs experience when I started with them,now working for another much less stressful MTSO (16 yrs).In addition to binders described, they mandate you read their bi-weekly, lengthy and -- sorry, can you say B-O-R-I-N-G -- medical newsletter in your downtime (JMHO. Way more info than most MTs need or want re: MT bios (who cares how **Jane** who lives in Indiana got into MT work or who her role models are), but more pertinently there was medical info that went way beyond what is relevant to MT'g -- which I know some may find interesting. I found keeping up with mounds of acct. specifics to pore over, company style guidelines, newsletter in downtime, and reviewing corrected reports also in your downtime could be stressful, time-consuming and,in the end, up to you if it's worth it. Very rigid chain-of-command. Don't mistakenly ask wrong person a question, you will be referred to the RIGHT person -- if you can keep track of who they are -- with the admonishment not to ask wrong person again (Let lightning flash and thunder clap here. You may thrive on it. If you have a life outside of MTing, look elsewhere. If you love MTing so much that doing it in off-hours is a privilege for you, go for it. This was case when I worked there -- so can't say what it's like now. Sorry, know post is long -- you wanted detailed experience -- here you are!
Transolutions
My thread was deleted.  I guess it was because it was on the Main Board instead of the Company Board, so I'm trying again.  I was inquiring about how things are currently at Transolutions.  Yes, I did a search on prior threads.  I had heard that they discontinued providing equipment and paying for downtime.  That is a biggie for me as having no work is no excuse for not paying my bills.  Anyone know? Thanks! 
Transolutions sm
Hard to meet line count.
TRANSOLUTIONS, SORRY!
TRANSOLUTIONS!!!! Any info, please!
Transolutions
Anyone know if they've updated their platform?  I always read that it was pretty outdated?  Also wondering about starting rate of pay, benefits, etc.  Sounds like they offer good time off.  Thanks!
Transolutions, Inc.
So many positives to being employed with Transolutions, I cannot begin to tell you. Would strongly encourage experienced, quality-focused MLSs to apply.
Transolutions
I know you were asking about another company, but if you haven't found one yet, I'd like to recommend Transolutions. This company has more to offer than any I have worked for in the past. Also, they pay very, very well. You get PTO, one week of sick time, 3 days of personal time. Their benefits are the cheapest of the companies I've worked for in the past. Training is very thorough. The President of the company himself of the company has bimonthly conference calls with the MTs. They're very friendly and professional. I HIGHLY recommend this company. They want you to make a lot of money at this company and will recognize your quality and expertise.
Try Transolutions
:-)
transolutions
I'm very happy with Transolutions-plenty of work, good benefits, responsive management, good tech support. The company does have high standards with regard to the quality of the work being done and they don't send garbage back to the client. They actually respect what we do and that's a very nice feeling. I will have been with them 2 years in November. I finally dumped Spheris after wasting 7 years with them. In the last two years there were entirely too many supervisor changes (6 supervisors in 2 years), account changes (would sometimes be assigned more than 9 different accounts in 1 night. Try to build any production with that, minimal lines on each report (20 to 30 jobs with 20 to 30 lines each on 10 different accounts! Loss of accounts, taking on more work than they can handle and impossible to earn a living any more with them. Suspect a good portion of the work now being outsourced. Leaving them was the best decision I ever made. Have no qualms about recommending Transolutions.
Transolutions

Does anyone know if Transolutions pays for spaces? FT = 32 hours with benefits. I like that. What internet platform do they use?

Thanks,