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Serving Over 20,000 US Medical Transcriptionists

Wow, that does sound like a good platform...

Posted By: Current Transcender on 2005-09-01
In Reply to: All hot keys if you wish! nm - MDI-Maryland

Maybe I should apply with your company.  I need an efficient platform with hot keys and easy access.  That sounds great!


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Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma

services that pay "down time" if the platform is inoperational.  ALL software has its share of problems.  It's the nature of the business.  When you were hired, did you sign a contract accepting the terms regarding PTO?  If so, what could you possibly complain about since you did, afterall, sign the agreement?  Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?


My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete.  It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.


All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions.  If what you're hearing sounds good and makes sense, go for it.  If what your'e hearing is not all that you thought it would be, move on.  However, you MUST take what you read on forums boards with a grain of salt.  While some posts regarding various services may be legitimate, others may not be.


Good Luck!


MT Manners


Sound or Platform?
What are you having trouble with the sound quality or the format of the test?  I just took it and it was a huge pain in the *#& because I had to keep stopping and rewinding and switching windows by hand.  All I can say is give yourself plenty of time, try to catch everything, and then go back through and listen again a few times. 
Yes, the sound quality is definitely the platform.

Over the past few months they have had post after post on their own company board regarding the bad sound quality and all the problems the VR software has been having.  They rolled out this platform WAY before it was ready and expect the MLSs to just deal with the problems while they "work" on them.  These same problems have been going on for months.  So yes, while we agreed to terms on PTO, we only earn so much PTO per pay period, which is not even close to the amount of time lost due to the technical problems.  It is one thing to accept employment and realize that the company doesn't pay for downtime, but any reasonable person would assume that the downtime would be short-lived.  Not months and months as this has been.


NEMT - sound, platform, etc.
How is the sound quality for their files - clear, poor, okay?  And is their new platform easy to work on?  Do you have to submit a schedule and stick to it, even though they hire ICs?  How are their hospital accounts?  Any info is appreciated, thanks!
Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available.  I get along well with the management, no major complaints.  There is pay incentive once you get over a certain number of lines in a pay period.  I work as an IC, so can't help with benefits, insurance questions, etc.
The fact is, if you think the sound quality and platform at Transcend are great, you have not had
many other experiences with "sophisticated" equipment or companies.  Heavens, their idea of big cutting-edge technology is being able to have a drop down list to pick from dictators, though that was an incomplete mess.  Defend it all you want, but they are not cutting edge at all.  Definitely a step back in time for lots of us, and who wants to move backwards, slower platforms, working off paper lists, manually filling in demos, and horrible sound quality, for LESS money? No thanks! 
Again, if you think Transcend is state of the art in the areas of sound quality and/or platform,
then you have not used high quality equipment before! There is MUCH more sophisticated equipment out there now, even at smaller MTSOs. Even Larry himself said they are "working diligently" on improving the sound quality.  Perhaps you should let Larry know that the sound quality is WONDERFUL - he must be mistaken and misinterpreted all the "MT feedback on poor sound quality"...Who do you think you're fooling???
DSG is a good company. The sound quality is good sm
but I don't understand why they are hiring. In the a.m. was have NO work. The afternoon and evenings do have more work though.
Strictly IC, good company, hard accounts, good platform.
Good pay, always on time, no direct deposit though.
Is Transcend a good company with a good platform to work on. They are advertising.
:
Well thanks but that does not sound too good does it? for OSI I mean. nm
.
What happened there? Did they can a few of the QA? You sound like one of the good ones. nm
x
Doesn't sound good
I did not know they outsourced to India. No wonder they are paying the Transcriptionist so darn cheap. People in India can live off making very low pay. I better look elsewhere. Thanks for your advice.
They do sound like a good company (sm)
and as long as they have people who volunteer to work holidays, they won't have to make rules about it.


sure does not sound like a good move if you are not getting sm
the work types you like and are good at. Sorry to hear you are not happy.
Thanks!...Doesn't sound so good! lol n/m
x
The sound files are usually quite good, actually.

Of course, every once in a while you get a bad quality report.


Medquist is starting to sound really GOOD!
I work for a national where the platform's been down more than up for the last few months, and they don't pay a penny for downtime.
Hmm..that doesn't sound good. Thx for sharing. NM
f
Thank you - that doesn't sound good. Continuing to look ......nm
xx
sound likes a good idea
and I do not believe it is just one MT...surely the company has at least a couple skilled MTs.  TAT is the name of the game and is what keeps every one having work. 
Phew...! Doesn't sound good! sm msg

It sounds as if the owner loses her cool!  Not good!  Thanks!


Why don't these companies realize that good sound quality is

essential for transcribing.  If the big bosses had to listen to the scratches and static for hours on end, day after day, maybe this wouldn't happen, but most of them don't even know what a foot pedal and headset are.  I find that the sound quality from the internet files are far worse than anything I ever encountered on DVI, C-phone, or Lanier systems telephone systems. 


Only good thing I have heard lately is that a friend of mine, also an MT recently filed for disability based on hearing loss and/or inability to hear the files that she was required to do and won the case for total disability.  She does have some hearing loss, but when she took her computer to the hearing and dialed in and had the adjudicator listen, there was no question that she would never be able to continue in this line of work.  Maybe a few more workman comp cases would wake them up. 


 


I'm so sorry to hear this. It doesn't sound good. I hope you
nm
Not yet but our office is being transferred there I think with out accounts. Doesnt sound good. Why
did you transfer from Foxboro. I wont stay there if they take me off my accounts. How is the quality with putting people on all these accounts. It is my understanding all the NE offices will be working out of Amherst fairly soon. What a fiasco that sounds like it will be. How long do you think this will last until all the good MTs move on if that office contines to do that.
Pay 8 cpl, use MTWorld software, sound quality supposedly not good. nm
v
If you say anything good about this company, the trolls want to knock you down,but..Sound is fine
nm
Cbay doesn't sound good. Glad I left
the Q when I did.  I really hashed over that decision, but I am so glad I did.  There will be a lot of people looking for work very soon.  I wouldn't wait around until all the good spots are filled.
I meant to say rerecord does not sound good on DQS. Very hard to understand even when
doctors dictate into a recorder and put in on the system.
Yeah, but the sound quality is horrible on all accounts. Good luck with that!
x
Good sound quality, fair line counting, pay always on time.
nn
A contact says she likes it, sound is good, but you have to use autocorrect/text, no other expander
s
1100 lpd for FT, good sound quality, ExText software, LOTs of ESLs..nm
s
How are the MW accts that use the ExText? Good sound? Lots of work? Acute care or clinic? Thx. nm
s
Except for the good platform, the
rest of it sounds just like Transcend.
What is a good platform? sm
Have you found a better platform that is fast and good for line count?
not a good platform - sm
I found it to be very slow and it took too much time to set up each dictation.  Not time efficient at all!!!!  You have to fill on all the info yourself, no prefilled headers.
good platform
The platform they use is one of the best out there, IMO after doing meditech, chartscribe, you name it. The pay is so-so as they do a tiered rate. Pay is on time. They used to be flexible on the hours you worked. Full time is 12,500 lines a pay period of half a month.

Just avoid any accounts that Lisa is manager of if you can. Or at least just stay a transcriptionist, do not get sucked into helping on other stuff or then you really get screwed on pay.

Lisa is controlling and plays nasty games with people working under her.
Platform bad but pay is good
I'm making more than ever before in my life on my hassle-ridden platform, so I'll deal with it.  The way they made our pay fair for their admitted hassles is they take dictated minutes and multiply those by 13 lines to come up with our line counts.  So every dictator with sloppy habits (long pauses, changes their mind constantly, wants to spell the nobrainers, etc.) which would be a money waster on any other account, actually makes me money because I'm getting 13 lines per dictated minute no matter what the dictation consists of.  Maybe you can ask if they can implement something similar for your bad platform, to compensate for admittedly wasted time on it, and more people would be willing to work it.
Is Bytescribe a good platform. nm
:
Escription is good platform sm
The sound quality is good (on my computer anyway compared to some other platforms I've tried!), the platform is quick between screens, allows you to check past reports and dictator's past reports. I found the later especially helpful when I had challenging dictators saying the same things and could not quite figure it out. When I checked their past reports of the same kind - wallah! -- there it was in print.

Escription can be really good (with good dictators) and a big stinker with poor dictators. I suspect that is the same everywhere. I would jump at the chance to only have about 40% VR.

Good luck to you and God bless.
Platform is user friendly. P ay is good. sm
The accounts are good for experienced MTs.

I can't say I produce more on this particular platform, but it is MT friendly. I average approximately 300 lines an hour. That is not my best, as I have done 400 lines an hour on a different platform. It all depends on the dictators.

Good luck to you. If you need flexibility, a decent line rate and don't mind being SE without benefits - go for it.

I prefer SE or IC status, so it suits me just fine.
MDI-FL - is the internet platform/MS word a good

platform.  I understand they have about 4 different platforms.  I would be interested in the proprietary internet platform that uses MS Word.  Is it user friendly and productive, can you see your line counts immediately, what type of short cut Expander is used, and the type of voice player to download jobs?


Thanks


very easy to learn - good platform
I have worked on a few different platforms and this one works well. Very explicit account specifics as well so it makes it much easier to do your job.
Anyone use the Merit platform with MW? Good, bad, average? nm
s
I'm curious from your perspective, who has a good platform and why? sm
I see you posting regularly and I'm curious what you think Wbmdx could and should incorporate to make Enterprise better. Thanks.
Opinions on Oracle? Good pay? Platform? THX


Is the platform good? Word-based? Is the new
position still recruiting? Just passed the written and doing the transcription next..
I love the platform and make good $ on it. SM

I do believe it has to do with the accounts though.  I've used it for 4 hospitals and have made great money, both VR and straight typing.  VR gives me more than double the lines of typing but I do think it is an acquired skill.  Learn the shortcuts and use them.  It is also only as good as the team training the VR. 


On the other hand I've used it on a clinic account and the lines were just not coming in like they do in AC.  A very heavy, 90%, ESL verbatim account and I lasted all of 2 weeks on that account. 


I'd say I do about 90% VR and 10% straight typing and all in all I'm impressed with the accuracy of the VR. 


Doesnt matter how good the platform is without work does it.
:
DocQScribe wasn't a good platform for me, so I left. nm
s