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Serving Over 20,000 US Medical Transcriptionists

Yeah, I'd say that would be frustrating.

Posted By: Transcender on 2006-04-11
In Reply to: Sadly, it is ALL the employees of this one particular account and we have no backup accts. - Right.. NOT...

Could you switch over to work on the Transcend side to work on those accounts?


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Yeah, it reduced me to tears. Talk about frustrating
You had to open up so many screens just to get where you were going. Thus, you got nowhere FAST..
System was down for a while. It is frustrating.
I know they are working on it. Overall, I like this system better than most.
Platform can be very frustrating sm
If you get stuck or have a question regarding any issue, dont hold your breath on them answering or helping.  To me, they are very shady people. 
I know it is frustrating and I sure don't enjoy it
either, but doesn't it make sense to give all applicants a difficult transcription test?  What better way for a real cream of the crop MT prove that she is skilled?  If the test is easy, the results will be the same, whether the MT is a newbie or highly experienced.  True?
So true and so frustrating
(NM)
I have been running out of work with them also...frustrating! nm
nm
it's frustrating to have 14 years and get $14 an hour..
i won't work for line rate ever again... and i work almost 4 jobs now to get six figures. pathetic pay these days. made more working hospital back in the day
It is frustrating for me to see ads when I do not have enough work. However, they are great sm

people to work with, and I have been happy for the most part.  They use Wordscript, which is a Word-based platform and very easy to use.  Pay periods end the 15th and the last of the month, paid by direct deposit.  There is no set pay day, but generally I am paid within a week to 10 days of the end of the pay period. 


Good luck with whatever you decide. 


I know, it's so frustrating. I would at least like a yes or no, just no response is maddening.
nm
Ugg this is so frustrating! I am going to try to get more lines the first week
of the payperiod and maybe that will help. I have a child but he is away for the summer so I am able to sit and wait 24/7. I just have to juggle the bills this time around, either pay for the furniture or the rent, but not both. Will be lying low this week food-wise too, good thing I am alone and can cut back on going anywhere or buying anything. Perhaps the recession will end and the new accounts will help. Going elsewhere might end up being the same thing, so I am going to overlap TT with something else. Just thinking aloud here... thanks for your feedback. It is hard to talk to coworkers when you are home and don't know anyone in the area who does the same kind of work.

Is Dictaphone better for VR? Escription can be frustrating with that at times.
My account is mostly VR and I have to work an awful lot to make a little.
I hear you. It's really frustrating to have almost the perfect job within your grasp. nm.
nm
relevant. I take that as a sign the copmany is frustrating to say the least. NM
.
lmao!! yeah maybe I'm the recruiter...suggesting that my co-worker is the problem. yeah that make
x
The company I work for does it, to keep all accounts in TAT, can be frustrating but most of the time
am just happy to have work.  I am not sure, but I think I work for the same company as the previous poster, and I'm going to stick it out because it does seem to be getting better lately as I think the accounts are better covered now.  If I were you, I would ask what the deal is, who knows, they might give you a straight answer or change your accounts if they find out you are unhappy, you don't know until you give it a try.
It definitely can be frustrating. I tested for Accupro a couple of weeks ago, sm

and there were several long reports to type, yet I never received the courtesy of a response.  They were great guns at first, sending me info about the company, telling me how impressive my resume is, etc., and after the written test, I heard back immediately, but then, after investing several hours into their written test .. *poof* .. nada.  I don't know that I aced it, but after 25+ years of being an MT, I didn't think I did so awful that it would not even merit a reply.   Such is life ...


On the flip side, I do realize that companies receive 100s of applications when they run an ad, and so I try to be patient and realize that I can just be lost in the shuffle somtimes.  I perhaps am not aggressive enough, because I do not email or call if they drop the ball.  There are lots of other companies out there.  


Nice people, agreed; very frustrating to work for, though.
I have to agree that the people are very nice. That's about as far as goes, however. The platform is clunky (We're working on a new one has been the constant refrain for years, with no real sign of it's birth anytime soon).

To answer the original question, I'm able to average about 250 lph, even with the craptacular platform (mostly due to a few docs with regular patter lending themselves to a lot of canned text); that said, I would likely be getting 350 lph or more with similar effort elsewhere.

Back on the negative side, however, the communication there sucks. Maybe 1 in 10 e-mails to management is acknowledged, let alone answered.

Very frustrating.
Big time..They usually have the Indians work at night and weekends. It can be frustrating to log in
and have their not be a lot of work on the account your on. The only Escription account that has extra work is the one in which the hospital had them agreed NOT to send their transcription to India. Otherwise, we have to share our work with our partners as they call them.
Tons of work on Enterprise. Should be last frustrating. Good luck. nm
x
Frustrating situation at TransTech makes me make typos here on this board . . .

I have figured out a way to pay my bills with such **old, wornout** words


HAVE NOT figured out a way to pay my bills with . . .


Yeah, yeah, I spelled health wrong -
I am very angry right now and my fingers are taking it out on the keyboard.
Yeah, yeah, AND enjoy!

Yeah - n,
.
Yeah! Take That!
I like OSi too!!!
Yeah let's go there.
x
yeah right.
come on, every time some MT posts this type of problem, there is always the same response back from KS.  Like you don't think they have sent email after email and call after call trying to get things taken care of or get help?  Please.  You don't think that we have the number and haven't called a million times?  This is all just for show.
Yeah, sure!!! Like we believe you!
TS
Yeah????!!!!!!!!!

I also am very happy with my employment at OSi.  I think it is a great company, one that listens to the needs of their employees and does their best to accomodate.  It is pitiful to read how so many bash OSi and other companies on this board and you don't even work for them.  If you have in the past and have found employment elsewhere, move on and knock off the infernal complaints.  If you are employed with the company you are complaining about, then find a new job.  We don't need or want your constant bantering.  And if you are still employed here, that tells us you obviously aren't good enough to get a job elsewhere.


Yeah. RUN, RUN, RUN,
There are much better jobs out there.
yeah but
I would be typing all night.
yeah,
well, you know.
Yeah for you!
Good to know there is life after MTing.
Yeah, I know what you mean

about the taxes and sure can't blame you there.


I hope you can reconnect and get the job with him, though.  If more docs start to realize what's happening and leave the companies that do the outsourcing, that will send a huge message to these companies.  Might also force them to treat their American employees better.


In the age of terrorism, I don't see how it CAN'T be a security issue to outsource medical transcription, especially to middle eastern countries.  Think about it.  Besides access to the obvious personal demographics of the patient, they also know which medications the patient is taking.  With the way elderly people order medications from Canada, I can just imagine an elderly person getting an ad in the mail for the medication they're on at less than half the price, order it and wind up dead.  It seems that large groups of Americans could be targeted and harmed based simply on their medical information.  (Maybe my imagination is running wild, but I never could have imagined that anyone would think to use a plane as a missile to kill a large group of people, either.) 


yeah, but . . .
what about all the employees of some of these companies who are being told to be patient while work returns to normal after the holidays, yet have been virtually w/o an income for weeks now. This shouldn't be happening consistently in the winter months, holidays or not. What rights do those people have as far as any compensation? They're being left hanging in the balance with no way to pay the bills and yet not being given the option of collecting unemployment benefits because they're still technically on the payroll. How far is this going to go before people stop accepting the obvious? It saddens me to no end to see companies treating their long-time loyal employees this way.
Yeah right. I just bet you do.
x
Oh yeah
I have been with a smaller MTSO (about 100 MTs) since leaving MQ. I love having the QA that I never got at MQ, but what bugs me is that when I send in a blank or a flag, they answer not only me, but everyone on the whole darn QA team (okay, there are only 4), plus the president of the company.

Now, come on, if I'm just asking for a second listen on a cc doc (new account), do you really need to copy the Prez on that one?

yeah
I guess that is average then.  I was hoping to make more by now.  My goal is to one day get my own accounts and start my own business
Yeah I know
Lack of communication seems to keep getting worse and worse. This is along with other issues I have I do not want to discuss on here. I just am trying to decide about some things. I used to love the flexibility but now even that is in question.
Yeah...
I will take 8 cpl, but not 6 cpl. Maybe per gross line, but not on a 65 character line. I actually worked 6.5 cpl for each actual line and on average I made about the same as 8 cpl/65 and in some cases more.
Yeah, what's up with that?
And have you seen the screening test on the website...is that a joke??? If you go to the site you will see that you can pretty much study it and look up all the answers before doing it. I also hired and trained a few Andrews grads in the past. Not that impressed.
Yeah, all that at 7 cpl! lol
x
Oh yeah, a BIG 8! lol.
x
Yeah, looks like it..
JLG recruiter was from MQ, went to JLG (not for too long I might add) and now works for Alltype? Wow!
yeah...they don't want to pay you..sm
I used to work for a company that would hold my checks up to 30 days, simply because their state law (California) said that it was legal for them to do so. With two pay periods a month, I was never caught up on pay and it took two more months after I quit to get everything that was owed me. Sux.
Yeah
Yeah, I agree. I think that should be provided. And it is not a verbatim account--it has to be edited.
yeah I did that but don't think it's
x
Yeah.....from 2/8/07
x
Yeah, I was always just MK, but ..... sm
I felt bad for whoever had to switch back and forth from O to MK, with the Account Specifics the way they were with MK. I personally can understand that #$#@$ error log being the way it was, supposedly.

Anyway (sigh) old doors close, new doors open.
Yeah...
That is why we should encourage everyone to apply...so they can move into that AC position right away.  Such a great opportunity to take a cut in pay to be a manager and work around the clock.  Who wouldn't want to dive right in!
Oh yeah - we must!

After reading your post I'm sure we do! 


yeah, maybe i should

do that.. I just hate to go through resumes, interviews, testing and the whole starting a new company hassle only to find out that they pay decent but you can't make any money because the platform is a hassle, they fed me a bunch of lies and the company is terrible..or you have to kill yourself to get a decent line count, so the rate doesn't matter. On a decent, normal platform where the lines are counted in an acceptable way, I know I should average 250-300 lph without killing myself.. if i can't do that, I'd rather not bother.  I've heard a lot of good things about Keystrokes and have considered going there, but not sure what they pay.  Right now, I'm leaning towards SmartMed..but not sure of their line counts, and I've heard good and bad about Transtech and Webmedx.. and a few others..I'm just sick of company hopping and BS.