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Yep, all quiet on the SS Management Front here...

Posted By: Former SS Employee on 2008-08-06
In Reply to:

They can't refute the truth about the company, can they? 


'cricket noises' ...  all quiet from J&R... 


AVOID THIS COMPANY.  THE END.




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    I've learned that it is exactly that - a store front. Or maybe just a front. nm
    ,
    They don't know we have kept it all very quiet
    That is about all I know but I still must finish mentoring. Florence wants me under her wing as she put it.
    My, my, my....it's awfully quiet around here
    I guess the psychics were wrong tonight.
    Don't know why all the ex-DRs are being quiet.
    Normally there are majority of negative posts, all with valid experiences. My biggest warning - watch out for the old bait and switch. You will be on a training program for up to a month, I believe. You can decide to go off early if your production is higher than your training pay. But...the minute you go off training, its like somebody pulled the rug out from under you, and all the dictators and nice work VANISHES. Poof! Then its pulling your hair out to make line counts. Horrible. Horrible mgmt and recruiter is worth nothing to help you in the end. Just be careful and don't let them bait you. Good luck! It has always been said that those who work hospital accounts are better off than actual DR employees. My hospital went south, so I had no choice. Management was a mess. Pay on time. Heard new computers, though mine was a dinosaur. DR also had past labor board charges, etc. Not as rosy as they are presenting themselves!
    Should have kept quiet.
    Was it worth coming on and saying how great this company is? Look what it created. This subject just needs to GO AWAY. Don't know about all you, but I am tired of hearing about it.
    Wow, you really need to just be quiet...

    Can't you see it?  You are totally proving the point about SS.  They are AWFUL to work for!  However, I guess if an MT is into abuse, then SS is the perfect place for them. 


    Really, haven't you ever heard the saying, Better to keep mouth closed and be thought a fool than to open mouth and remove all doubt. 


    Hush now.


    why don't you just be quiet already??
    You're making quite a bit of enemies here.
    Sure, come here and keep it quiet. haha sm

    We're quiet because...
    I think we're all just frantically trying to find new jobs.  No luck for me so far.
    I prefer quiet, too. Everything seems fine. nm
    x
    I am perfectly satisifed there. I like it quiet. nm
    xxxxxxxx
    If it is someone you trust to keep it quiet I agree but not to the world.
    The world does not have the right to know what has been negotiated between an MTSO and an MT.
    Whoops. I meant quiet suddenly. nm
    nm
    Is it co. policy to keep dirty, little secrets quiet?
    x
    I'm not damage control! I'm really nobody in the grand scheme of things. Just a quiet MT!
    That is what is just soooooooooooooo weird still with MQ. I don't know - I've been there for a long time, never talk to anybody, never hear from anybody, my account always has work, and its a great account. I have a back up, which I rarely get a report from. When I do, I admit, its challenging in that I have to look up a doctor here and there, but I just have never had a problem once.  I got transferred to Amherst, too, and everything is fine. No changes. I had some I-mail problems, along with everyone else, called the 1-800 # and got people on the phone immediately, who were super nice. Had a mistake with my check, my fault entered hours in wrong section, and got a person on the phone immediately, who fixed the problem and had a new check out to me the next day.  Its really a mystery to me why some have problems. When I do ask my bosses about it, they say my head would spin if I heard the problems some MTs are - how picky they are - how rude - cherry pickers or will only type on the 3rd Tuesday of the second week after a full moon - never answer THEIR phones, never answer emails, etc. Whole reverse of what I hear on this board 24/7. And I have to admit, I believe the office people who tell me their side, cause I know I've never experienced one singly problem that some MTs on this board whine about constantly.  And I've survived the new QA plan, no big deal at all, and survived the dreaded office transfer - nothing to it at all! So, I can't help but think that we somehow get the treatment we earn at MQ, or at any company for that matter.  And, no, please don't patronize me or kid yourselves. I'm just an MT with some time to kill on the boards tonight!
    They do tell you up front that they have a lot of ESL. At least they don't lie about it like mos
    nm
    I have it in front of me and it says
    39 hours working 150 lph gets health insurance, 401K and PTO and soemthing called EAP (employee assistance plan-help with family situations?) 39 hours at 100 lph gets 401 K, PTO and EAP Part-time 24 hours with 100 lph gets 401K and PTO and EAP. 16 hours with 100 lph gets 401K, EAP. 8 hours with 100 lph gets 401K and EAP. You need a manual to understand this manual. hahaha. So you see how the lph plays into the benefits now, not just hours but lines per hour. you can work 39 hours and if you can't get 150 lph done you don't get health insurance.
    LOL, I have always said I will die in front
    x
    I also ask up front if they do VR. sm
    Haven't done it yet and I am not going to. I will get out of the business before I will do VR. There are still companies that dont do it and some of them I don't believe ever will.
    So sorry about this, yes, they should have been up front with you about what was going on, but (sm)
    the norm seems to be to keep quiet until everything is finalized, and then let the ball drop.  They should have had the decency to at least make a phone call, that was a nasty way to treat someone.  I would tell you to come with my company, but we have work shortages too, so I don't think it would help you.  Good luck, again!
    Look, if you want up-front responses SM
    from people, you need to be more up-front about who you are, what company you are hiring for, etc.
    That was kind of them to tell you up front
    instead of trying to sugar coat it like some do.
    Why not ask for this IN WRITING up front?... SM
    However, most of what you get in writing from MTSOs is (have you ever read a rental lease drawn up by LL/mgmt?) almost always in THEIR favor, whether it's an IC contract or employee agreement.  Ever notice how they hedge on where it comes to pay rate?  Mine states only compensation.... on an agreed-upon rate. Still, you could probably negotiate items that are important to you and not negotiable, like in your case, no typing, specific pay rate, hours, schedules.  If they refuse to state these in writing, don't count on being able to negotiate them later.
    I was not told that up front . . .
    that was the first excuse I got when asking about my check. I have been in this business a long time and this is the first and only time this has happened. Sometimes you can do everything right, but still get ripped off by unscrupulous people.
    Perhaps sometimes, but so far these people have ALWAYS been up front with me. (sm)
    I also have to admit that today I have had relatively few of those dictators that make you cringe, much less than what I usually get and I have to wonder if perhaps some people were not taking heed to the warning.
    Be up front with the company.

    I never had OP experience when I was with a hospital and was scared of them. When I went for a national job,  I told the company I was lacking in OPs.   When I felt a bit e comfortable with all the other acute care that I never had experience with (ophthamology, cancer, etc.), I asked to have a few ops downloaded to me to try them.


    Now I don't turn down a single job and believe me, there are a few like the above I don't get too often, but when I do, I just take my time with them and try not to leave blanks. Sooner or later, they will all fall into place just like acute care; i.e., it will take a long time to get through the first few reports, but it's well worth it. I now like doing OPs and am happy when they download first in my queue.



    If they'd tell us up front what is in store for us, they would
    save us all a lot of time. Is it too much to ask to have an idea of the type of audio, dictation, the details that can make or break the enjoyment of a job? After 25 years, I have paid my dues and would like to have an account that is enjoyable, gives me an income I can live on and a management team that doesn't use the drill sargeant approach. What is up with all the rude attitudes? Maybe the account they acquired should either be dropped or charged more if no one wants to transcribe their work. That, in turn, would snap lazy inconsiderate dictators out of their mode of let the MT figure it out/look it up. While they rake in the money because time is money and when I am not typing in a report, folks, i am not making any money. The day I meet a woman/man who does this job as a hobby, I'll rethink my stand.
    Front end VR is a mess
    A radiology group went that way and they had to hire more IT people and one more MT to fix it. Not as successful as one would think. EMR point and click takes 20 minutes versus a few seconds to dictate. Plus more IT people.
    They are an offshore company with a front in the US.
     
    They are actually in India, have a store front
    location in MA, not Maryland.
    Tell me about it. A doc I see, his front desk secretary's (sm)
    duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
    Many MTSOs state right up front
    now when you apply that they are an At-Will Employer. In other words, they don't have to have a rhyme or reason for cutting you off at any given time or place.

    So, you take the job knowing that you could be history at their whim even if you did your job very well.

    Of course, management are all secure in their positions.

    Could it get much worse???


    Best advice...make her pay you up front before sm
    you will even considering working another second longer, and then when she pays you RUN....
    Front end speech not so great either
    I used to work for a rad group that went to front end speech. The lead MT is a good friend of mine still. They mostly have inside MTs who transcribe and edit. Some of the docs absolutely refuse to use it and then others tolerate it. The real crux of the issue in this particular instance is that they got rid of their 3 outside MTs and kept all of their in-house to edit the mess but had to increase their IT staff by 5. So now the docs who bypass edit must spend more time making sure the machine is picking up their exact words (which they miss a lot. For instance, the machine can't seem to change degenerate into degenerative no matter how many times they correct it) so bottom line here is the docs must spend more time being concerned with the report and they must pay more for the pleasure!
    where i live, everybody is jumping in front of
    trains right and left, at an average of about 1-2 per day. that sure tells you where our heads are at in this country, huh? at least here, they cover you up afterward and dont go publishing the gory details. but maybe if we all hadnt been so screwed these past few years, it wouldnt be coming down to this.

    and now the commuter trains are always late.
    jumping in front of trains
    and now the commuter trains are always late.

    you are hilarious! i nearly choked on my coffee when i read this!
    On the front page of my morning paper
    http://www.kingcountyjournal.com/sited/story/html/214991
    but what did that original message allow you to "know" up front?
    like they failed to mention some employer contribution to HI, what KIND of insurance it is and all the other types of benefits they offer.

    I always get minute details when chosing an employer, especially when it comes to HI (example: Is this a PPO/HMO/major med with huge deductible?) All sorts of questions were left unanswered when compared to looking at benefits on ads from other MTSOs.

    JMO
    Nearly all the offshore companies have front offices in the U.S. sm
    Sometimes their actually hotel rooms.  They use international phone numbers and purchase a phone # in the U.S.  In point of fact, clients many times don't even know they are dealing with an offshore company.  The owner of this website has done extensive reseach and knows who offshores and who doesn't.  It isn't that hard to figure out when you start connecting the dots, i.e., visit the website and there is no place for MTs to apply. Almost all U.S. based companies have a place to apply.  Notice that all the offices, including those in other states, all have the same address and phone number.  And notice if you call that 24/7 phone number you always get a voice mail.  There are lots of ways to tell.   The offshoring companies are getting more sophisticated about how they work things.  And some hospitals are getting more persistent about not contracting with services who are offshore.  It's a shill game. Dishonest and deceitful. 
    We should all start asking up front "If you are paying under 9 cpl for 10+ yrs exp. you better te

    Heck no, it is not okay. But do you think they are going to start being up front and honest just
    ;P
    Tell your employer up front that you just want to work "whenever"!!
    and see how far that gets you.  I've worked for a few medium to large transcription companies, and NOT ONE of them said I could work whenever I felt like it.  I started with each one knowing what shift/days off I was required to work, and that's what I did.  I have negotiated changes in hours and, when I moved to the new hours, I worked those as required.  Donnez-moi un break, s'il vous plait.
    A 7.8 in Oregon would of been front-page news, and we'd
    So nope, no quake-a-rooni up there. According to USGS, the only ones up there in the past week have been a mag. 1-2, so small as to only be felt by seismographs.
    a "store-front" office -- like ACUSIS?
    .
    I read $20 million, over $16 mil cash up front
    In other words, serious dough.  I'd think a wee bonus to us 500 galley slaves might be in order.  Had many of us not been told ''MDI does not send work overseas, Dorothy would never do that'' when we were hired, I doubt we would feel so betrayed. 
    I've witnessed front-end VR in action...sm
    First hand.  It was extremely impressive.  Talked to the docs that use it.  There are lots of companies and software packages out there so perhaps it varies a lot. 
    Definitely watch your back and your side and your front. The main one is still there

    that stabs everyone in the back.  I left there a long time ago but so many have been used and stabbed.


     


    The reason for the stabbing is TOTAL LACK OF PROFESSIONALISM.  When I was there, they had a wonderful QA staff. I worked QA on salary (not enough salary but on salary).  Many unethical things went on and many knew it, some didn't.  I could not work for a company that was that unethical with the backstabbing and the plans.  Many have left, many come, many gone.  I would not work for them for anything.  There are some companies out there that are good. This is NOT one of them.


    They'll work with the report being created in front of them...sm

    With all the times I've had residents, PAs, or NPs dictate sentences, erase them, start again, erase them, and then end up saying go back to where I said [fill in the blank] and put [such and such] instead, I can't see a machine being able to correctly interpret all that.  If they work with the document being created in front of them, they can fix all this stuff as they go along. Just highlight the old stuff they want out and replace it with the new stuff they really wanted.


    I can't see the computers picking up medication errors, dosage errors, incorrect dates, new operative equipment, being able to correctly flag right/left, or correct spelling of cc'd physicians' names. Most likely there is another program running with it that would do a pop screen for amoxicillin 5000 mg tid to question it. Physician names are probably in a pop up screen too. Of course, it's not going to correct everything but when the COX-2 inhibitors were taken off the market do you think a human could go through all 5,785 charts to find the people who had been prescribed Celebrex to call them to tell them to stop taking it? Of course not.  It's not a matter of IF MT's will be replaced, it's already happening.


     


     


    Thank you all!!!! So the general consensus is that my idea of being up front and honest and
    telling them I would love the job but have some concerns about the amount of work and level of experience (being on my own) is not really a good idea.  I was just thinking that maybe they may possibly think of splitting the position into two if they did not end up finding one transcriptionist......???  Anyway, thank you again.  I wish I was more confident, but I really do not want to get into a situation where I am way in over my head.  
    It is an Indian run company with a store front office in the US. If you are
    working without a contract you're asking for trouble.  They have no obligation to pay you if there is no contract. 
    I'll take a guess and say TransTech as they tell you up front you don't get headers/footers an
    b