Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Front end VR is a mess

Posted By: fed up on 2009-09-23
In Reply to: All through this century careers have been phased out... - runofthemill

A radiology group went that way and they had to hire more IT people and one more MT to fix it. Not as successful as one would think. EMR point and click takes 20 minutes versus a few seconds to dictate. Plus more IT people.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

I've learned that it is exactly that - a store front. Or maybe just a front. nm
,
MDI is a mess
Work kept running out, system went down when there was work, have to make lines when you can (which is whenever you can), and they tell you nothing. Bottom line - no way to make a living. No, nothing good to say. Look elsewhere.
mess

I began working for Cymed in October last year and was loving it until SPI took over. Now there are staffing changes all the time. I can't get anyone in HR to call me back and when I do actually get someone on teh phone, I am told they no longer work here. Phone numbers are disconnected, e-mail are retruned as undeliverable, etc. The icing on the cake was when the contact for the account I have been working on was not renewed and now I am out of a job. NO WARNING WHATSOEVER!!!!!!! I signed on to work this morning and checked my e-mail and low and behold, the account will no longer be with SPI. SPI is saying they will try to place me on another account and I can apply to the company who has taken over my old account, but other than that, it's a good luck sort of thing. Grrrrrrrrrrrrr. Do they not realize people need to know these things in advance? I have a 7 month old baby and no help. I cannot afford this crap. A fellow employee has told me this is not the only account they have done this on. My advice is stay away from SPI at least until they have stabilized a bit.


She seems a mess to me
nm
Just a mess - sm

See this page, below, on further info regarding SeaScript.  I am staying far away.


VR a hot mess
I can type faster than editing the hot mess that VR puts out. And it does not learn at least not the way they portray it. Yes, there are those out there who claim they love VR but those are people who had worked for the same facility before it went VR and they were accustomed to the docs, demographics, etc before they even started. And don't get me started on that! Bottom line, most of us can type faster than edit because of the mess it makes and the time it takes to clean it up and don't tell me differently and expect me to buy it.
I have been here for the whole hot mess...
you specifically said you would hate to see how she and her house look in response to a comment saying you need to represent yourself at your best at all times. You even somehow equated that to decency. As I read it, this all stemmed from the fact that, in your words, she used MT's incorrectly 10 times.

Meanwhile, in your perfect posts, you have misplaced a comma, confused a hyphen and an apostrophe, misspelled catastrophe, and you have been superior, mean-spirited, and rude. If a decent person is decent even when no one else is watching, where does that leave you?


you are a complete mess!!
ewwwwwww!
Focus mess
Amen brother Ben!! My situation exactly, never could get started, the trainer worked in India, well his time and my time of course never coincided. Told them times to call to get started and he would call 4 or 5 hours later, and it was night my time, so never could get started, and glad I found JLG!!!
No, I am NOT an MTSO. in the mess just like you are
In 2006 I grossed 55,000.

In 2007 I grossed 42,000.

In 2008 I grossed 35,000.

And each year I worked MORE hours to make less money.. go figure..

It is just that you cannot get paid more than the clients are willing to pay the MTSO.... SIMPLE ARITHMETIC
I had a mess with them, wouldn't do there if they
before I was supposed to start, they hit me with all this crap about needing a 3rd phone line, a fax machine, all kinds of crazy junk they didn't bother to tell me in advance.  I had dialup at the time and that day, after 2 months of reassuring me that dialup would work, they said dialup was being phased out within 6 months, which meant I'd be without a job?  Don't think so!
Their 9 cpl accounts are a mess, and should pay
*
I do not agree -- they can struggle through the mess just like everyone else. sm

Someone will never learn to do the difficult dictators if they don't tackle it and send it in to QA with a gazillion blanks, if necessary.  Only way to get experience.  At TransTech, you can look up sample dictations of any dictator and obtain other reports on the same patient and sometimes get a better clue as to what the doc is saying.  Unfortunately, many people nowadays seem not to want to take the time to learn and grow.  It's easier to just slough it off on someone else.  S


Sorry for the bit of a rant.  I guess it is just one of my pet peeves.  I started as an MT over 30 years ago, learning on the job at a teaching hospital with hundreds of ESLs/residents/etc, and I would go at home at night and CRY because I thought I was going to get fired because I couldn't understand what they said, but my supervisor worked with me and gradually I was able to make my quota.  There are still horrible dictators that make me cringe when I hear their voices come on the line, but it is unthinkable to skip over it and just take the easy stuff so my coworkers can do the dirty work.  That's not teamwork. 


And now, she steps down from her podium ........ (smile). 



 


I was incorrect. ETC did not mess my friend over.
Her money was wired into her account since the deposit was done nicorrectly.  They are very reliable.  I'm glad to say that only TRX has messed with my money or that of a good friend.  M
I apologize for the mess, I actually was stupid

Yes. It is the most unorganized and chaotic mess I have ever seen. nm
nm
Don't waste your time - they're a mess
.
It is a sticky mess with no resolution to the pay problem.
If anyone at this point thinks things have gotten better or different, just let it be known that you were warned!
The point of the entire mess is that a person, any
then spend about 30 years in that occupation, which, according to the person, was responsible for nothing but misery and failure and losses and misery and failure and losses.  Yet, and this is the key point, this person stayed in this occupation of which she obviously was NOT successful, i.e. a failure at this career.  If she were not a failure, she would have been successful. She herself blamed MTing on every item she listed - she blamed being an MT for losing her marriage, her health, her son, everything.  And then after she became so physically disabled and crippled from MTing and the lack of time to take care of herself, she RETURNS to MTing, only to come here and rehash the horror of her life, blaming it all on MTing. Oh, for Pete's sake, where is the sanity behind this?? And now you're here blaming me for pointing out the obvious, that this woman is not a success as an MT. As Dr. Phil would say, It ain't working for her.  Move ON!! She was able to fully reflect every incident in her life and that it was the fault of MTing- she should have gotten another JOB 30 years ago.  Where are you not seeing the common sense in this? After 30 years of her own personal failure in an industry where most of us ARE successful, she's blaming the industry and you are backing her.  Talk  about enabling someone. Bet somewhere along the line her husband wanted her to quit. Anybody care to take bets on that? I'll bet somewhere along the line her son asked her to quit MTing if she never got to spend time with him, or missed 8 out of 10 Christmases. She herself states she was holed up in a closet typing her fingers off. Well, she should have QUIT and done something else and maybe she'd still be married with a close son/mom relationship. Something is wrong with HER career choice, and that does not reflect the average human being - no matter if you're a lawyer, doctor, MT, McDonald's clerk or a garbage man. If it doesn't work for you, and its killing your life in every single area, do SOMETHING ELSE.  I ask again, what's wrong with you all who are sticking to this and making poverty wages?? Do something else!! I just don't get it and thankfully never will. I'm the nicest person in the world in real life. I'm a wimp. I'd give the shirt off my back to help someone. I've spent many a night crying over coworkers who got a bad deal with one big MTSO, but I would never sit and listen to a coworker who had ruined her life because she was not making it as an MT. I would help him/her find a career that was right for them.  Never just give praise to such a catastrophe. Obviously this person needs prayers, and direction, and guidance in life, but I think its way past pity after reading her post. Its way past that. 
that my dear is what you call an unorganized MESS.sm
she did the same thing with a friend of mine....
Yet, second company thinks it should work and not mess up other platform (sm)
I will feel better when the actual technician sees about loading it. Not that the recruiters don't know their job, just nervous.

I had others report they are using 1 computer for 2 different companies and maybe having to use a second pedal. Let's hope we are lucky.


do you understand? It's the well versed US MT editor who cleans their mess up. SM
It's called business sense. They hire many Indian MTs and a few good U.S. MT editors to clean up their mess. Hence, a good profit for the company. I've been there and lived through it. There are many top notch U.S. MTs out there. Trust me, they are not working for these large nationals who are out for the ultimate buck. We've been around the corner. Not bragging, but I lost a long time local client (15 years) and sent resumes to some large nationals, and smaller MTSO's. I was contacted for testing and offered 4 jobs in one day. If you have the experience and skills that it takes in this profession, you would not even have to mess with the companies who are outsourcing and settle for this bologna. MTs with years of experience and knowlege, stay the heck away from any company who outsources work out of the country. You are selling yourself short if you do so.
I'm sure because the work is coming back a real mess..sm
These companies think they can breeze by with their overseas MTs, and sure they can if they have enough back up by seasoned US MTs and editors. Once the proportion becomes unbalanced, and they have more overseas MTs and less US MTs, the mess will start to pile up. It really does not take a rocket scientist to figure this out. In time, it will come back to kick these companies in the rear. That's why I always say an experienced MT makes a much better transcription service owner because they would never put themselves in this situation; clearly able to decipher fantasy from reality and not just the big $ signs. I am not referring to this company, but any MT company in general.
Just curious -- did getting paid from Canada mess up your taxes in any way? sm

I have a friend in Toronto, and we were talking about me trying to do some work for them (they pay 18 cents per line!) but wasn't sure how complicated it would be taxwise.


Thanks. 


Paid 50% of already deflated MT wage to clean up somebody else's mess...nm
nm
Yes, PS HAD a good rep in the past, but they're a mess now. Stay away. nm
nm
They do tell you up front that they have a lot of ESL. At least they don't lie about it like mos
nm
I have it in front of me and it says
39 hours working 150 lph gets health insurance, 401K and PTO and soemthing called EAP (employee assistance plan-help with family situations?) 39 hours at 100 lph gets 401 K, PTO and EAP Part-time 24 hours with 100 lph gets 401K and PTO and EAP. 16 hours with 100 lph gets 401K, EAP. 8 hours with 100 lph gets 401K and EAP. You need a manual to understand this manual. hahaha. So you see how the lph plays into the benefits now, not just hours but lines per hour. you can work 39 hours and if you can't get 150 lph done you don't get health insurance.
LOL, I have always said I will die in front
x
I also ask up front if they do VR. sm
Haven't done it yet and I am not going to. I will get out of the business before I will do VR. There are still companies that dont do it and some of them I don't believe ever will.
So sorry about this, yes, they should have been up front with you about what was going on, but (sm)
the norm seems to be to keep quiet until everything is finalized, and then let the ball drop.  They should have had the decency to at least make a phone call, that was a nasty way to treat someone.  I would tell you to come with my company, but we have work shortages too, so I don't think it would help you.  Good luck, again!
Look, if you want up-front responses SM
from people, you need to be more up-front about who you are, what company you are hiring for, etc.
That was kind of them to tell you up front
instead of trying to sugar coat it like some do.
Why not ask for this IN WRITING up front?... SM
However, most of what you get in writing from MTSOs is (have you ever read a rental lease drawn up by LL/mgmt?) almost always in THEIR favor, whether it's an IC contract or employee agreement.  Ever notice how they hedge on where it comes to pay rate?  Mine states only compensation.... on an agreed-upon rate. Still, you could probably negotiate items that are important to you and not negotiable, like in your case, no typing, specific pay rate, hours, schedules.  If they refuse to state these in writing, don't count on being able to negotiate them later.
I was not told that up front . . .
that was the first excuse I got when asking about my check. I have been in this business a long time and this is the first and only time this has happened. Sometimes you can do everything right, but still get ripped off by unscrupulous people.
Perhaps sometimes, but so far these people have ALWAYS been up front with me. (sm)
I also have to admit that today I have had relatively few of those dictators that make you cringe, much less than what I usually get and I have to wonder if perhaps some people were not taking heed to the warning.
Be up front with the company.

I never had OP experience when I was with a hospital and was scared of them. When I went for a national job,  I told the company I was lacking in OPs.   When I felt a bit e comfortable with all the other acute care that I never had experience with (ophthamology, cancer, etc.), I asked to have a few ops downloaded to me to try them.


Now I don't turn down a single job and believe me, there are a few like the above I don't get too often, but when I do, I just take my time with them and try not to leave blanks. Sooner or later, they will all fall into place just like acute care; i.e., it will take a long time to get through the first few reports, but it's well worth it. I now like doing OPs and am happy when they download first in my queue.



If they'd tell us up front what is in store for us, they would
save us all a lot of time. Is it too much to ask to have an idea of the type of audio, dictation, the details that can make or break the enjoyment of a job? After 25 years, I have paid my dues and would like to have an account that is enjoyable, gives me an income I can live on and a management team that doesn't use the drill sargeant approach. What is up with all the rude attitudes? Maybe the account they acquired should either be dropped or charged more if no one wants to transcribe their work. That, in turn, would snap lazy inconsiderate dictators out of their mode of let the MT figure it out/look it up. While they rake in the money because time is money and when I am not typing in a report, folks, i am not making any money. The day I meet a woman/man who does this job as a hobby, I'll rethink my stand.
I agree. Transcriptionists have turned into a big whiny mess who have inflated egos. sm
Look at the economy. There are very few jobs out there that have not seen wages go down. Costs are up, wages are down, jobs are not as plentiful as in the early 80's. IT people have seen their salaries cut to less than half of what they were 15 years ago and they need more knowledge than back then. Nurses, physician assistants and CNA's fight to have jobs because everyone thinks they can do away with them. Teachers are at the poverty level in many states.

Get over yourselves. I personally chose to send work offshore because it is less expense and guess what? The people WANT to work. I don't have to pay for insurance or take out taxes. I don't worry that deadlines will be missed because they know that I will replace them and they need their jobs.

When all U.S. jobs are gone, you will all wonder why and the reason is that YOU let it happen.

I am not making excuses, simply stating facts. Greedy MT's who want the world force MTSO's to look for alternative solutions.
They are an offshore company with a front in the US.
 
They are actually in India, have a store front
location in MA, not Maryland.
Tell me about it. A doc I see, his front desk secretary's (sm)
duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
Yep, all quiet on the SS Management Front here...

They can't refute the truth about the company, can they? 


'cricket noises' ...  all quiet from J&R... 


AVOID THIS COMPANY.  THE END.


Many MTSOs state right up front
now when you apply that they are an At-Will Employer. In other words, they don't have to have a rhyme or reason for cutting you off at any given time or place.

So, you take the job knowing that you could be history at their whim even if you did your job very well.

Of course, management are all secure in their positions.

Could it get much worse???


Best advice...make her pay you up front before sm
you will even considering working another second longer, and then when she pays you RUN....
Front end speech not so great either
I used to work for a rad group that went to front end speech. The lead MT is a good friend of mine still. They mostly have inside MTs who transcribe and edit. Some of the docs absolutely refuse to use it and then others tolerate it. The real crux of the issue in this particular instance is that they got rid of their 3 outside MTs and kept all of their in-house to edit the mess but had to increase their IT staff by 5. So now the docs who bypass edit must spend more time making sure the machine is picking up their exact words (which they miss a lot. For instance, the machine can't seem to change degenerate into degenerative no matter how many times they correct it) so bottom line here is the docs must spend more time being concerned with the report and they must pay more for the pleasure!
where i live, everybody is jumping in front of
trains right and left, at an average of about 1-2 per day. that sure tells you where our heads are at in this country, huh? at least here, they cover you up afterward and dont go publishing the gory details. but maybe if we all hadnt been so screwed these past few years, it wouldnt be coming down to this.

and now the commuter trains are always late.
jumping in front of trains
and now the commuter trains are always late.

you are hilarious! i nearly choked on my coffee when i read this!
On the front page of my morning paper
http://www.kingcountyjournal.com/sited/story/html/214991
but what did that original message allow you to "know" up front?
like they failed to mention some employer contribution to HI, what KIND of insurance it is and all the other types of benefits they offer.

I always get minute details when chosing an employer, especially when it comes to HI (example: Is this a PPO/HMO/major med with huge deductible?) All sorts of questions were left unanswered when compared to looking at benefits on ads from other MTSOs.

JMO
Nearly all the offshore companies have front offices in the U.S. sm
Sometimes their actually hotel rooms.  They use international phone numbers and purchase a phone # in the U.S.  In point of fact, clients many times don't even know they are dealing with an offshore company.  The owner of this website has done extensive reseach and knows who offshores and who doesn't.  It isn't that hard to figure out when you start connecting the dots, i.e., visit the website and there is no place for MTs to apply. Almost all U.S. based companies have a place to apply.  Notice that all the offices, including those in other states, all have the same address and phone number.  And notice if you call that 24/7 phone number you always get a voice mail.  There are lots of ways to tell.   The offshoring companies are getting more sophisticated about how they work things.  And some hospitals are getting more persistent about not contracting with services who are offshore.  It's a shill game. Dishonest and deceitful.