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Serving Over 20,000 US Medical Transcriptionists

every human makes errors.....

Posted By: i would run from that on 2006-01-24
In Reply to: Docking pay for errors is totally ridiculous! - sm

we get paid low enough as it is


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He sounds human!!
Yep, he's correct.
Ok - so I had a typo. I am human ya know.
.
It's human nature.
Grass is always greener on the other side. Human nature. At least there will be green for Christmas! LOL.
Wow! It would take a human robot to do that every day.
It would take me at least 11 hours to do that.
human beings
There is a saying that most Americans are ONLY one paycheck away from being homeless. You say you can identify with being broke and impoverished, like those in India. Well, what if you are REPLACED BY AN INDIAN TRANSCRIBER and you become broke and impoverished AGAIN?

It is one thing to buy flip flops made off-shore from Walmart, quite another thing when VP Cheney's 4 heart bypasses and pacemaker insertions could be vunerable to prying eyes in off-shore in India, or worse their next door neighbor, Pakistan, where AL Quaeda is hiding in the Pakistani mountains.

ANYMORE QUESTIONS!
Can you be human for a minute?

Please, Carlotta, get off your high horse for a minute.  You know darn well that accounts have been overstaffed in order for MDI to shine for their clients in regard to TATs.  There is a lack of balance going on here whether it is over hiring or something else.  There is NOT ENOUGH WORK!  We have been out of work for WEEKS!  And, Carlotta, you hound the hell out of people and threaten to bring their wages down to an impossibly low rate on a prn basis if they don't live up to their committments in a near-impossible work environment.  You are transcription's version of Hitler.


Did you read any of the posts below?  Did you read some of the concerns that REAL people, VALUABLE transcriptionists are having?  Why don't you or the owner care?  You rule with an iron fist, Carlotta.  When you try to say how great the company is, it's a real slap in the face for those of us who are out here in the trenches trying be a part of the MDI team and very little in return. 


You, MDI, should have an overall feel for the accounts.  No, you cannot predict, but you can give us some insight if accounts may be winding down because they are moving to EMR or changing service providers or whatever.  You could be decent enough to guide us in the right direction so that we could continue to be valuable to MDI and support our families.  No, no, instead we get hounded and threatened about line counts.


Did you read below, Carlotta, how we do go to our 2nd, 3rd, 4th and so on backup accounts?  Do you comprehend that we have to mentally change gears to relearn account specifics and the dictators and that really slows a person down?  And on top of that, those accounts are SLOW, TOO!


Instead of telling us MDI has the best group of people (management) ever assembled, why don't you listen to the people helping you get your paycheck!  Why don't you prove your greatness by being a better listener.  Do you realize you are impossible to talk to because instead of listening all you do is e-mail responses that are criticizing and demeaning, to those of use who are sincerely trying to work hard for you. 


Come on, please.


My capitalizations are not for yelling, just for emphasis.


Under Human Resources at top, then sm
I think it's under General.  There is a link to the updated jury duty policy and then under that is the link to the employee handbook.
guess it IS human. nm
x
VR will never replace the human ear - Or you could

Tickle Me Elmo:


      There is a factory in Northern Minnesota which makes the Tickle Me Elmo toys.  The toy laughs when you tickle it under the arms.


      Well, Lena is hired at The Tickle Me Elmo factory and she reports for her first day promptly at 8:00 AM.


      The next day at 8:45 AM there is a knock at the Personnel Manager's door.  The Foreman throws open the door and begins to rant about the new employee.  He complains that she is incredibly slow and the whole line is backing up, putting the entire production line behind schedule.


      The Personnel Manager decides he should see this for himself, so the 2 men march down to the factory floor.  When they get there the line is so backed up that there are Tickle Me Elmo's all over the factory floor and they're really beginning to pile up.


      At the end of the line stands Lena surrounded by mountains of Tickle Me Elmo's.  She has a roll of plush red fabric and a huge bag of small marbles.  The 2 men watch in amazement as she cuts a little piece of fabric, wraps it around two marbles and begins to carefully sew the little package between Elmo's legs.


      The Personnel Manager bursts into laughter.  After several minutes of hysterics he pulls himself together and approaches Lena.  I'm sorry, he says to her, barely able to keep a straight face, but I think you misunderstood the instructions I gave you yesterday... 


 


     Your job is to give Elmo two test tickles. 


 


 


 


Its human nature
to hear and see the bad. Bad always trumps good and the saddest part of all, the same people trashing it won't come back to post good things after they've tried it and were proven wrong.
Could be she has bad days - called being human
maybe it is just the bad applicants with chips on their shoulders and she really does know how to recognize talent from strut talk.
Human? Must be on the cymed side then.
Definitely not the SPI side - those Nashville people are insane.
Firstly, you are a human being, you matter, and you
should never be told to just get out of the business, and whomever would tell you that you take with a grain of salt (because that is useless and usually speak that comes down from management to keep people where they want them).

Until women realize their full worth and potential, this is going to keep happening. Unfortunately, the majority sets the tone and there are too many people willing to work for almost nothing (why I do not know) but in my experience men who never allow this. Sometimes I think we get so preoccupied with wanting to BE like men rather than to make use of some of the good things, such as self-worth confidence but still being women.

Funny but as an aside I see so many young girls out in public and they are exactly the way young boys used to be when I was in high school. The roles have reversed rather than blending the good things of both men and women. That is my opinion
We are all human and things happen! No big deal. Just tell them
you will be taking test sometime during the week. No need to pressure yourself and hurt yourself for a test that you can take anytime.


you're gonna feel like a new human sm
being for sure! Congrats!
Company ok, but the human ratsources and payroll stinks.
They play good game of being KGB, screw up more than anyone else in the company, but never get in trouble, just keep compounding their mistakes. The wondeful programs to keep track of us never work right, but they are so nasty to us that no one wants to work for them.   Why is management so blind?
They said they have very few IC positions, and this would be discussed in January with Human Resourc
thus they are going to try to get you to go full-time employee and get benefits and take a lower pay. Did you not notice how she was trying to play up the you will get benes now BS?
Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right?  That's not nitpicking, it's QA!
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
Run for the hills.  I think this is absolutely terrible.  Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%,  They do make corrections in your reports if needed, but they don't count against you.  Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?

You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.


formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at?  i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this.  i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!!  I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT.  i requested from that person to find out for me why.  it's my money and i want to be able to see how they came up with that figure.  Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure.  Need I explain that??  oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up.  they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so. 
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors

Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it.  Examples on words: on, in, of the, a, to (not any one combination of these words) I  Google it and get just as many hits for one as the other. 


I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report.


Thanks for advice.


you don't make errors doing MT work with
i cannot believe that
They might dock your pay for errors. I'd ask if interviewing. nm
s
I know someone only getting 7 cpl for experience here, and I think they dock you for errors, but
s
keyboard sticking .. thus the errors!!
My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!
Errors kill people
Most companies don't dock for simple errors, they dock for repeated major errors. You said you were a nurse, what would have happened if you gave a medication the patient was allergic to? It's the same with this job.  ONE simple error can cause serious harm and to have a flippant attitude about it is extremely sad.  What if that were your parent, grandparent, or child in that bad and the attitude of the person causing harm was oops.
They do not dock for errors. NEVER been cheated out of $$!!!!!
nm
Agree with below...too many errors were made
nm
Punctuation errors, not spelling
Didn't see spelling mistakes, but plenty of grammar/punctuation errors.
High producers have most errors ?? sm
I beg to differ on that one. Some may, but I have been the highest producer everywhere I've been. I have also been proud to maintain 100% accuracy at more than 1 place of employment while consisting producing 300 lines per hour. An excellent MT has a good ear, knows anatomy and physiology and has to look up very little and also uses their Expander to their benefit.

MTs who produce high volume but have many critical errors need reprimanded and watched closely. A good QA team and company wouldn't put up with an MT like that for long it would cost the company money in penalties in the long run if garbage was sent to the clients.
I went and looked; it looks like the page has some errors
I think the submit button must be down there on the right, barely visible and you can't read the writing on it.

I didn't use the online application; I faxed my resume in with a cover letter when I applied to them and got good results with that. If you have a fax available, I'd definitely recommend that approach.

It just sure looks to me like that page has web formatting errors or something.
I usually don't point out spelling errors but the one
x
Transam still charge for errors?
Does Transam still charge MTs for errors?  They use to. 
Transform charges for errors
 
HUGE 2nd on that one! I see errors that really scare me.
x
Wow, nothing urks me more than seeing errors on a website! sm
It is HIPPA or HIPAA? Do they even know what that is? Is it CONVIENCE or convenience?

I hate that I cannot even read articles without editing anymore! Sorry don't know anything about them but did check out their website.
I see errors on my OWN medical records and
so, are heads going to roll because of that? Someone typed in I had hypotension when it is really hypertension, someone said I had MRA done because of abdominal pain, never was abdominal pain. My mother was sent some wrong medication from the drug store and you think anything has come out of this?
What does HITECH act have to do with errors in reports?
nm
It's one unit now and they no longer dock for errors. NM
x