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They do not charge you with errors while

Posted By: A-Team on 2008-08-23
In Reply to: I was QA'd on training every day I'd see my score. - Dittoto that

on 100% QA so the score always shows 100%,  They do make corrections in your reports if needed, but they don't count against you.  Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.


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Transam still charge for errors?
Does Transam still charge MTs for errors?  They use to. 
footnote, its not what they charge, it is how they charge --
I would love to see a more fair process for all, as in easily checked and verified. No option of software...calibration...on any side, be it client, mtso, mt.

but if VBC - I'm gonna want more money per line.


Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right?  That's not nitpicking, it's QA!
How to charge

HELP PLEASE- The company that I have been transcribing for (RADIOLOGY ONLY) for the past three years, just told me that they are going to switch over to voice or speech recognition and want me to come up with a fee for being the proofreader....I HAVE NO IDEA! Any help that you can give me would be much appreciated. Thanks!


how to charge
Dear Lori,
Do you have experience with voice or speech recognition? Is asking for samples from each person a legitimate request?
There is no charge to the MT

Take Charge
Call the supervisor of the transcription department and speak with her in person. Explain that you have been cleared to work full time and would appreciate a chance at your position once more. Let her know that the deiscrepancies in your performance evaluations were due to an illness that has now been resolved. If she does not return your call, wait a a few hours and call her back -- say something like, I was called away and wanted to be sure I hadn't missed your call. Lay your cards on the table. Don't start by lying or leaving things out -- it will only haunt you in the end.

Good Luck.
what to charge?
Looking for what are approximate reasonable rates (approx. range) for MT company to charge doctors' offices.  Any info is appreciated.  Just started a very small company.  Seems difficult to find this kind of info.  Thank you in advance.
Those In Charge Probably Will
Don't you think that those in charge of the US-only accounts will form some kind of offshoot and absorb the workers? This seems the most likely outcome to me. Cross fingers.
Charge
Usually Clients are charged per character. Depending on if MTs get paied for spaces, the client would get charged for spaces as well.
They only charge $125 now.
 
You charge for QA?
Yikes.
But they charge you
$300 for equipment don't they? At least, that's what I heard. What kind of equipment are they providing for that money and is it transferrable?
what do I charge?
Hi everyone - quick question. I am in the Houston area, and have a private doctor's office interested in my services. I really don't know what to charge per line. Do I charge the same as I am making with my company, or a little less? Do doctor's pay the same rate as hospitals? Any input would be appreciated! THANKS!
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
Run for the hills.  I think this is absolutely terrible.  Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?

You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.


What do they charge for their service?
I would be curious to know the cost of such a wonderful service and the success rate of placement.
Well - you need to charge $50-60 an hour and you will. nm
x
What do you charge per line? nm
/
That is for pay; what they charge is much higher. sm
They are not cheap. Our department went with them a few months ago, and they were higher than all but one other company. My manager and her higher-ups really liked them. We have met the owners and two of their managers and I have to say that I was impressed too. They were definitely the nicest company that came in. They are doing a great job too. I am going to work there part time evenings, so I would recommend them.
Charge for equipment
Well if they don't charge for equipment rental just how recently did they stop. I just started working for them last month and have to pay $20 month. As for the incentive, doubt I'll ever see it because all I seem to get are ESLs, financially a disaster.
So "power hog" is probably in charge of that too
..
word charge
Does anyone charge by the word and if so what do you charge?  Thanks
Sarcasm aside, they may actually not charge for them.
I've not been privy to the mgmt/marketing end of this biz in a few years, but I can totally see someone promoting you don't pay for blank space to customers.
Why on earth do they charge??
How much was the membership and what do you get in return?  Just curious.  I don't pay to belong to message boards, although I would consider if I got something great in return!
OMG. I can't believe a company would charge $20 so you can
nm
They charge you to work!

I talked to the lady from Augusta and she told me that they charge you $11 a month to use their platform, which I cannot remember the name of right now.  They also charge you $2 a pay period for direct deposit.  They only pay 8 cpl, but your 163 lines is going toward you paying for the use of the platform so you can receive the work plus being able to receive your direct deposit.  Do they think we are CRAZY? ! 


formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at?  i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this.  i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!!  I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT.  i requested from that person to find out for me why.  it's my money and i want to be able to see how they came up with that figure.  Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure.  Need I explain that??  oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up.  they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so. 
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors

Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it.  Examples on words: on, in, of the, a, to (not any one combination of these words) I  Google it and get just as many hits for one as the other. 


I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report.


Thanks for advice.


you don't make errors doing MT work with
i cannot believe that
every human makes errors.....
we get paid low enough as it is
They might dock your pay for errors. I'd ask if interviewing. nm
s
I know someone only getting 7 cpl for experience here, and I think they dock you for errors, but
s
keyboard sticking .. thus the errors!!
My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!
Errors kill people
Most companies don't dock for simple errors, they dock for repeated major errors. You said you were a nurse, what would have happened if you gave a medication the patient was allergic to? It's the same with this job.  ONE simple error can cause serious harm and to have a flippant attitude about it is extremely sad.  What if that were your parent, grandparent, or child in that bad and the attitude of the person causing harm was oops.
They do not dock for errors. NEVER been cheated out of $$!!!!!
nm
Agree with below...too many errors were made
nm
Punctuation errors, not spelling
Didn't see spelling mistakes, but plenty of grammar/punctuation errors.
High producers have most errors ?? sm
I beg to differ on that one. Some may, but I have been the highest producer everywhere I've been. I have also been proud to maintain 100% accuracy at more than 1 place of employment while consisting producing 300 lines per hour. An excellent MT has a good ear, knows anatomy and physiology and has to look up very little and also uses their Expander to their benefit.

MTs who produce high volume but have many critical errors need reprimanded and watched closely. A good QA team and company wouldn't put up with an MT like that for long it would cost the company money in penalties in the long run if garbage was sent to the clients.
I went and looked; it looks like the page has some errors
I think the submit button must be down there on the right, barely visible and you can't read the writing on it.

I didn't use the online application; I faxed my resume in with a cover letter when I applied to them and got good results with that. If you have a fax available, I'd definitely recommend that approach.

It just sure looks to me like that page has web formatting errors or something.
I usually don't point out spelling errors but the one
x