Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

no change, still an awful place to work...nm

Posted By: polyannabanana on 2008-12-03
In Reply to: Any new updates on SoftScript from a QA's viewpoint? no msg - Snowbird




Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

My heart goes out to you -- what an awful place to be in. sm

I am one of those unfortunate souls who lives paycheck to paycheck, and it would only take one or two disasters to send me spiraling.  Of course, right now I am working 3 jobs, so I hope to build a little safety net, but this is not about me ... I feel bad for you.


Maybe you should try getting on with a company that pays weekly -- that should get you the money you need quicker.  Off the top of my head, the only company I know that pays weekly is New England Medical Transcription.  They used to just use Word with an FTP transfer of work, but I think that has changed.  Still, probably the setup would not take long.  Or, if you are really desperate, perhaps you could try a temp agency for something.  I think they pay weekly, although the people working there do not get near what the temp agency does .. sigh.  


I'm sure things will start picking up for you.  Perhaps if you explain your situation to your creditors and such, they will understand and give you a break.  Everyone knows about the devastation in Texas and surely would be sympathetic. 


Regardless, I'm sending lots of positive thoughts your way.  Good luck! 


To say the work that comes in from India is awful...

... is an understatement. I would pull some of those jobs that had beentranscribed in India and there were some that had entire sections crossed out and retyped because they were wrong (and scary wrong too - wrong medications...). The hospital I used to work for uses them and when I still worked at HealthScribe India was doing this hospitals discharge  summaries. I refuse to use that hospital because I know the transcription will be of very poor quality andI refuse to play games with my health and the health of my loves ones.


 


For IC work? 8 cpl is OK if you are an employee and getting benefits, but for an IC it's awful!
s
Most of their work does not get proofed. some of it is absolutly awful - I've seen samples - ACK
NM
Can you saying..work going to India.. I knew you could. All we get is the awful stuff. Why dont they
send that garbage to the folks in India to do. They have about as much chance of being able to do it as we do.
I don't see any change in the work at OSI at all
I've been on OT all weekend.
Is it a nice place to work and did you have work all the time. nm
:
Great place to work. LOTs of work and (sm)
as the other poster noted, somewhat flexible.  Make your lines and they pretty much leave you be.  Communication is great, QA is great.  The platform is extremely easy.  There's plenty of work to go around and then some. 
I doubt seriously it will change much at all. In the meantime, the many MTs who do not work sm
for them are sick of this.

Medquist should provide a board for their people to discuss this.

I know I am not interested, could care less. If you think you are getting something wonderful from this company, fine! It is my guess, it will not turn out to be anything wonderful in the long haul.

If it is wonderful for you, fine. All that do not work for this company though should NOT HAVE TO READ THROUGH THIS JUNK. A whole entire board is full of this junk now and not just on this board but the Main Board too.

Enough is just enough!

and i love it, so i can change work types
with my mood, or stop if i want to take a short break, without having to plan way ahead.
are you kidding? I work. It's our reality and it's NOT going to change.
either get a grip, and realize that .. or enjoy your poverty, your welfare, your food stamps and your desire that isn't going to feed you. I wish everyone would stop griping about offshoring. If you have a job, so what your company offshores. It's life. Put on your big girl pants and deal with it. Feed your family and get over it. Take the money where you can get it ...
I need to change the name I use. I work for Keystrokes but live in Kansas. I am truly KS MT but ot
nm
According to a friend, awful, awful,
Low pay, bad accounts etc..
BAD PLACE TO WORK
I have hands on experience with this company and every negative post that you read about them is 100% truthful. There were and appears still are many many times when we didn't get paid on time, and the funny thing is it was ALWAYS somebody elses fault. She even went as far as having the bank call us one time and tell us it was their screw up.

I used to be able to make okay money when I first started, but then some things happened and we all got screwed out of work for some time and then things have gone down hill for her ever since.

The other thing that bothered me is the fact that we invoice her on one day for a two week time frame and don't get paid for that invoice for like four weeks. That is not right! Linda is using that money of yours to take care of Linda first.

She is a business run out of her basement, which shouldn't matter because I currently work as an IC and it is totally a different set of circumstances. Totally honest.

My best advice........unless you like to work for free stay away! Things will not change with her and I suggest not even giving her the benefit because you will regret it in the end.
Well, first you have to have the work to do in the first place, SM
but there is also the burn out factor and motivation. Guess that's true wherever you work.
It is still the place to work sm
I would rather have different accounts to type than no work. Medquist is just way ahead of most other companies technically. I don't care if they offshore anymore as most companies do these days. I learn something new every day and it is never boring. Just my opinion :)
No way would I work at a place that
it is possible I would not get paid even during the training period. Unless J&J is a company owned by Webmedx, it doesn't make a lot of sense. Wouldn't touch it with a 10-foot pole. Never heard of anyone who would fire you if you did not meet QA on a daily basis.
You are fortunate. I hope you always have work and it stays that way and doesnt change.
:
Does anyone work for Landmark Transcription by any change. Can you email me your opinion of them.
Thank you.
TransTech leads and QA have enough work anymore! Are you either? Re payroll co. change,

I remember that well -- SUDDEN HURRY to get paperwork turned in to new company (same paperwork as a new-hire wound fill out).  Then the new payroll company did a horrible job of putting the data in, and made horendous mistakes in our personal info, etc.  I remember that HURRY very well !


No warning whatsoever to the MT's; just unbelievable mistakes made by new payroll company, and am sure it was due to the BIG RUSH put on them. 


Great place to work!
I came to Phoenix after having worked at the 2 large nationals over the past 4 years. I'm SO glad! The do not pay for spaces but the headers/footers more than make up for that. The work is steady, same account (or accounts) and never runs out. The staff are great to work with, helpful and very thoughtful. Great place to work!
QT is not a good place to work IMO
nm
It's a better place to work, IMO. The support is better too.
They are separate companies.
It's an awesome place to work...
I don't know about Transcend, but I know that MDI has the MT's best interests at heart.

Have you worked at both MDI and Transcend? My account at MDI has about 40% ESL, but once you get used to them, it's not bad
FUTURENET is the BEST place to work!
For real, FutureNet Technologies is the best place out there to work!  I have tried two other places over the internet, and BY FAR, FutureNet is the best!  They have a lot of work.  Their pay is ALWAYS on time, EVERY TIME.  They have production bonuses, easy format (VERY EASY) and they do not ask for IM, so that means they are not bugging you all day.  They email you, or every now and then call you, when something is needed...and they send counts all throughout the day to let you know how much work is in the system.  The people are GREAT, easy to get along with and very nice.  They may be doing some hiring.  If so, RUN to them!  They are the absolute BEST!
Great place to work
Wonderful people, great software, sound quality excellent, benefits affordable, don't really noticed the ESLs, maybe because I'm used to them, or maybe depends on the account.  Pay average.
Terrible place to work.
I agree with the poster about the platform being terrible. Tech support is almost nonexistent, and after training, expect to be out on your own. They will tell you exactly what you want to hear and then do exactly what they want, never to your advantage. I was there for 3 months, quit and it took them 2 months to process my paperwork. During that time, I would still get emails asking me to work extra or emails about account specific updates, etc.... I'd work at Dairy Queen before I'd go back there... but hey, that's must my 2 cents.
I work for KS. Its a wonderful place

to work.  You are treated well, they listen to your concerns, pay is on time.  If for whatever reason, you don't like your account, just ask for another one.  If your good, they want to please you so you will stay with them.   It's in the top two on my list.  Spheris, oh no.   You have to get used to taking tests for these companies, that's just the way it is.  Test and wait, test and wait.    Good luck.


 


TRS is a horrible place to work

Extremely bad management, constant changes in management, constant do more, do more, do more, benefits always changing and not to the benefit of the MT but always to save them money.  If you want to be a number and constantly being looked at for what you DO NOT do rather than what you do accomplish, then TRS is the place for you.  If you want to make money and be happy, I think flipping burgers at McDonald's is a few steps up from TRS. 


I watched way too many good people get walked all over at that company and finally leave.  I lost my faith in the idea they could come back to a good company and after several years, decided to take myself to another company. 


I hope you find what you are looking for, but please run away fast from TRS as I would hate to see another MT treated the way they are treating their people. 


Great place to work
This is Documed in New Jersey that I am talking about.  I have said this before on MT Stars, but I absolutely love this company.  Been with them for almost 2 years and I can't say enough good things about them.  The management is fantastic.  The office staff is wonderful.  They are very helpful with any problems you may have.  Pay has never been late.  Hope this helps. 
They are a great place to work..sm

I have been there nearly 4 years now. The staff is very professional and accommodating.  My schedule is flexible though there is a 24-hour TAT, but you can work the hours you want for the most part, at least on my account.  Pay is always on time, the platform easy,and I rarely hear from QA. So all things considered, I would certainly encourage you to give them a try!


Not a good place to work. sm
They screw you over and don't pay very well.  I would stay clear of them!!!!
Great place to work
I have been there for about 4 months. I love it there. Everybody there is great. I have an awesome account as well as a backup account. I plan on staying there for a long time. I don't know if they are currently hiring or not. Good luck!
No thanks TTS is the last place on earth I would work
.
GREAT place to work

I have worked for MANY companies, and this is the best one I have come across, HANDS DOWN!!!!  You are actually treated like a PERSON.  The communication there is GREAT!  It might not be the biggest, but I believe it's the BEST!  : - )


I do...It's a great place to work...SM
Everyone is very nice and helpful and there is never a shortage of work!
Look, I think TT is probably a very good place to work. But
There was a legit question about line-counter software at TT, and they are not addressing it. Of course it makes for paranoia. As someone pointed out elsewhere, it's a business, not a social club. Nice is, well, nice, but my lines have been cut to death over the last few years, and, yes at this point I'd want an accounting, too. I don't even think TT is truly trying to rip anyone off, but it does seem like a bad PR and business practice. If the lines are calculated correctly, why not fix it so it's transparent and it's a win/win for everyone?

It IS bringing back some bad memories from the Q, when things were really exploding with some very serious, valid issues and posters were belittled when they tried to point them out. It is an awful thing to be invalidated by your peers.

There are some at TT who seem like they ARE being very petty and need a reality check, and there are some who seem that they have been so wounded elsewhere that they would forgive any MTSO anything just so someone will be nice to them. Like any service (and any forum), there will be nay-sayers and there will be cheerleaders, and the truth will be somewhere in the middle.

I think KS is still a good place to work. They

have 4 different platforms that I know of.  I think how much you like an account depends on what you worked on before coming to KS, how bad the company was you came from, what your expectations are of the company/account, etc.  If you came from SPI, MQ, or OSi (where things seem to be horrendous based on posts) then KS is probably the best place in the world.


While it isn't the place I think I'll end my career, I would still recommend them. 


There's no work at this place! Move on! nm
xx
good place to work
I am an IC and have worked for them for about 4 years. It was much better when it was MDI. They were much nicer and easy to work for. Now it seems money is the main objective (theirs). They always pay on time and live up to their part of the bargain as far as I know. The IC's are treated like step-children or worse now. We used to at least get a Christmas card, but no more. Nada. Hope this helps someone make up his/her mind. There are probably none much better.
The place where you work now, did you do straight
transcription for them before and if so were they that strict with the straight. I just do not see letting quality work slip because of trying to get through a report as soon as you can. Do you work for a big place and also what platform are you using?
Sounds like we work for the same place...sm
Same thing is happening to me.  I have worked 50 hours a week for the past 2 months just to get my lines in.  When I turn in my time sheet, I put down that I worked 100 hours in 2 weeks.  I got an e-mail from my company stating to please only put 80 hours down.  Now, this seems totally illegal to me!!!  They should not get away with this but what can I do?  I need to pay my bills.
Ohhh we work the same place and sm
I submitted four documents with the same procedure dictated, same doctor, etc. and left blanks in the same place in all of them. I knew what the procedure was supposed to be, I simply could not hear what I knew it was, so I blanked it in four documents and waited for QA to help me out. Right. I GOT BACK FOUR DIFFERENT ANSWERS. I took it up with QA supervisor and my supervisor. I was told *next time* to provide the job numbers. Okay.

I have had them give a critical error for spelling out HCTZ when it was dictated spelled out, and then been given a critical error for leaving H-C-T-Z which is what the doctor said and not spelling out. Can't win for losing.

Got told to use ProTime. Okay, whatever...looked that up because it is pro time some places and protime and should really be prothrombin time, etc. ProTime is a home INR test and DOES exist, but whatever. I got corrected to Pro time which sure isn't right.

I feel that the QA gals there are very poor. I am not sure how they got to be QA but it would seem most of them should not be doing it. I know you can't take your best MTs and make them QA because you are shooting yourself in the foot, but you can't break in newbies by letting them do it either. It has me so upset I am looking for another job and I JUST started there.


That is why I am looking now for a second job. The place I work for constantly
runs us out of work and of course it is because things are slow but the fact is they overhired so they dont have to worry about TAT and be bothered with it.  We dont count I guess.
good place to work?
pay, benes, etc?
Is it good work ethic to ask to change accounts at natl company? Please SM

I work for a national company and overall I've been quite happy. However, they changed my primary account last fall, and I have been miserable since then. It is a teaching hospital, several hundred docs, tons of different rules about format, etc, that change almost daily, 80% ESL, and I am very unhappy with it and making less now than I have in the last 7 years I've been doing acute care transcription because I'm so slow on it. I get paid 8.5/line.


My question is, is it wrong to ask to change accounts? My quality is great, they are very happy with my work, and in fact have mentioned that many MTs have quit rather than do this account, and of course I realize someone has to do it. I'm so unhappy, yet I don't want to appear incompetent or a cherry picker, etc, if I were to ask for a change (which they would not have to do), and I would like to stay with this company if only I could find a way to be happy with the work, because it is a good place overall. Any thoughts on this? Thank you.


Honestly, MQ is a great place to work!
I did work for Spheris before they were called EDIX, and I've worked for a couple of other nationals and MQ is by far the best! The grass isn't greener on the other side, believe me. MQ is the most advanced technilogically. If you don't want to feel like you are going backwards with technology, go give MQ a try. I work out of the Dallas office and the communication with my supervisor, other supervisors, upper management, other co-workers...is EXCELLENT. I love it. I would say at least give it a try before listening and taking the advice of anyone reporting a bad experience. All offices are not the same.
I agree, no Indians work for this place.

TT is a great place to work for. It is not that hard to
reach and maintain a decent line count. Incentives are fair and not to hard to reach. ExText is the best platform, at least in my 18 year experience. Great people, tons of work and the ESL percentage is about 20-25%.
Deventure is not a good place to work
QED pays weekly. Not a great place to work though; neither is Deventure.
TransTech is a wonderful place to work
x