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Serving Over 20,000 US Medical Transcriptionists

Most of their work does not get proofed. some of it is absolutly awful - I've seen samples - ACK

Posted By: Another former on 2006-06-29
In Reply to: SmartMed - Former SmartMed MT

NM


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I agree with you. Should be proofed and proofed again.
nm
i proofed a few reports from a filapino and i was shocked at the good quality. wasn't expecting
;
To say the work that comes in from India is awful...

... is an understatement. I would pull some of those jobs that had beentranscribed in India and there were some that had entire sections crossed out and retyped because they were wrong (and scary wrong too - wrong medications...). The hospital I used to work for uses them and when I still worked at HealthScribe India was doing this hospitals discharge  summaries. I refuse to use that hospital because I know the transcription will be of very poor quality andI refuse to play games with my health and the health of my loves ones.


 


For IC work? 8 cpl is OK if you are an employee and getting benefits, but for an IC it's awful!
s
no change, still an awful place to work...nm

Can you saying..work going to India.. I knew you could. All we get is the awful stuff. Why dont they
send that garbage to the folks in India to do. They have about as much chance of being able to do it as we do.
You should ask for samples from (sm)
each person who will be dictating before you decide on a rate. Certain dictators may only need a slight bit of editing where others will need you to transcribe the entire report numerous times before the system gets it right!
samples
I don't have much in the way of samples. You can ask for samples from specific doctors if you have a hard time with them and they can pull some for you.
Why not ask for more samples?
.
According to a friend, awful, awful,
Low pay, bad accounts etc..
Did they give you samples? That would help. SM
I work on a mostly ESL account and prefer them to doctors who talk a mile a minute.

The longer you hear doctors with accents, the more attuned your ears become and, as if by majic, they tend to lose their accent. Give yourself some time and I would strongly suggest your company be more supportive.
You don't need to ask for samples with Extext
Best software program ever.
How easy is it to get samples, etc?
nm
You mean samples of the reports
when you're first starting?
Yes, repor t samples. Thanks :)
.
So much to take to DC - thank you for all of your emails and samples

The USMLSU folks want to thank you all for emailing your suggestions, ideas, experiences, as well as samples of the horrific reports that are returned from India to US QA editors to correct - the before product; this is exactly what we needed to take with us to DC.  So many of you have responded and are already helping out, that we've proven that a group of skilled professionals do not have to go on strike to make a difference in their financial future.


The fair pay vote results will be listed shortly.   


 


Can the company provide you with samples of the
sdd
How about providing some samples of format? sm
OK, so transitioning can be tough, but for an MT with that kind of experience, I would assume that with a few samples of format to follow she could be up and running in no time. I would not mess with them. Something is weird.
More than 1/2 the time you don't get actual facility samples, tho, just
s
Then provide samples and learning tools.
We are all only human.  The doctor is supposed to be reviewing and signing these reports they dictate.  Are they not?  If they sign off a report that has an error, that then makes the dictating physician liable, not the MT.  This docking for errors sounds like another scheme to make money off of hard-working MTs.    tsk tsk
She could remove all MQ-related stuff, samples, etc.
xx
They will use the hospital MTs for samples, then ship account
@
Agree to point, but people need samples and also ability
xx
our hospital provided the outsource service samples of ESL's dictation so that the
reports wouldn't keep coming back with missing dictation and blanks and horrendous attempts at guessing. I would also keep asking your company over and over and over again to please provide you with a sample, if not from the hospital, then maybe from one of their transcriptionists on the same account.
Of course there's plenty of work at TT, you've got MDI-MDs work!!!
YOU NOW HAVE MDI-MD'S ACCOUNTS.

WE HAVE BEEN STARVING AND SCRAMBLING AND UNABLE TO PAY BILLS FOR TWO MONTHS, BUT, YES, Transcend DEFINITELY HAS PLENTY OF WORK.

No offense, Deb. MDI-MD is the one that sold out. Can't blame Transcend for trying, but PLEASE do NOT come in her touting how much work Transcend has when it is the work the MDI-MD MTs have been ROBBED OF for months now.

That's insensitive and quite frankly probably not the best foot to get off on with MDI-MD'ers.

I'm walking anyway. MDI-MD was too underhanded, sneaky and self-serving during this entire transaction.

I certainly hope they do indeed reap what they have sown.

I've done PRN work for them
They're a small MT company with decent people who will work with you, especially regarding having life outside of MT. They use ICs rather than employees and are very flexible as long as work is in by deadline.

Dictators vary in difficulty but they'll work with you on what you're best at and won't jumble you continuously.

As a subcontractor, you don't get paid until they do, but their accounts pay steady and they keep in touch with you when checks arrive for each account and send them out promptly. Once you get rolling, you'll get a steady stream of income.

They don't off-shore and they're honest.

Thanks. Have they been low on work since you've
nm
I've got a ton of work, on OT, It may be
slow a day or two next week due to the holiday, but then we'll probably be on OT again. 
I've never been without work at Amphion!
??
All's I know is, I've never been out of work for more than 5 minutes...

90% of the time I'm on my main account and have something like five backups.  Also, I asked my manager to train me on the account that's always super backed up (like 200+ reports every day) so I'd have that as back-up, also. 

Running out of work is gonna happen sometimes; it's the nature of the beast.  And like I said, it's never lasted long.  I'll take the teeny little hiccups in work flow over the low hospital pay and bitchy co-workers/managers any day of the week.


In 5 years I've never had a day without work, though
have had probably 4 days of about half my usual line count, due to the hospital system being down or due to hurricanes, but never went completely without work.  My company isn't hiring though. 
I've been there for 1-1/2 years and have never run out of work. nm
:]
Don't you still work for QT? You've posted

several times in the past, always seeming to want to get something started. 


I've NEVER run out of work in 9 years.
hellish shift, all the reports everybody else sends back, it's a dirty job, and love the $
I've never said there isn't work, it just depends on your
account.  But I'm willing to put in the time, adjust my schedule to when there may be work, etc. and have multiple accounts and still can't get lines in (and I wasn't the only one) then it doesn't matter now much OT is available on another account. 
I've got work available at almost all times of the day,
but I am on Lanier accounts.  I think the wav accounts have a lot more people on them fighting for the work.  Maybe there are people on your accounts doing way above their commitment.  That would throw things off all around.  Perhaps you should inquire about it.  If you try all times of the day and still don't find work available, they should give you another account.  Good luck.  I know it is frustrating running out of work.  I have other accounts that do that and it gets so tiresome.  Some days I just hate this whole industry.  These tight TATs are the root of all the work flow problems. 
I've not had any problems with low work....sm
in fact, my 3 accounts have been on OT for a few weeks now.
I've never had to work on a holiday...
but I guess it all depends on who you're working for.
Must be on a different account than I am - i've never run out of work with Amphion!
.
I've been there 5+ years and have had plenty of work.

I would occasionally work on weekends when I needed extra $$ and there is no work on the weekends now.  Mondays also tend to be a little slow because they are keeping a tighter TAT and we aren't playing catch-up from the weekend, but even then I still get my lines.  


Are you a long-time QTer and not getting your lines? 


I've only ever heard of them having plentiful work
and that's been my experience.  Is this a new issue?
I've been with them far, far longer than you, and believe me, work is not bountiful. You are very
One year, big deal. You have no idea. You won't be happy for very long.
I've been out of work 2 times today
7 a.m for 1-1/2 hours, and now. I don't count the 1 or 2 reports that slip in. I've worked exactly 3-3/4 hours today in my 8 hour shift.
We have work. I've been in your shoes though with other jobs
They are screaming desperately, I get the job, and the second day of the job, there is no work so I sat there all afternoon twiddling my thumbs. By day 3, when I was told there was only 3 reports to do, I quit. Life's too short to waste my time and energy.
I've decided that I'm not going to work for them any longer. sm
I never signed anything that obligated me to the fee. That's the point. I only found out with the direct deposit printout, and I had to then question the expense. I've been an IC for years, and never have I been asked to pay for the use of the software a company installed on my computer. I provide my computer to use, yes, but a company has to supply the software, and no one has ever required a charge for that. I should have been afforded the opportunity at interview to either accept or reject the job based on that requirement. Since the subject of a license fee was never broached during the interview process and the contract did not specify that I would pay for a license fee, I accepted the position based upon the contract terms. As far as they have a right to charge since I am an IC, I feel they have no right that is not specified within the contract boundaries. Am I wrong with this thinking?
So is the work load at MDI-FL picking up? I've talked to them before....sm

about coming to work for them when it does.  They said they'd get in touch with me and so I really don't want to contact them back first.  However, I'm probably going to move on if I don't hook up with them soon.  I've seen here that their work load is down and perhaps they've overhired (?), but they'd be my first choice of where to go from here. So is their work picking up, especially the VR? 



I've never clocked in/out, great company to work for.
x
I've been trying to find a company with steady work
x
Update: I've been contacted and may be able to return if work is available.
This is exactly why I loved my job there!!! These are the best people to work for. Whenever you have problems, issues, and questions, they are always there and treat you with the utmost respect.  Even if I do not get the chance to return, I feel blessed to have spent the last four years there.  Trust me.....none of the other nationals out there can compare.
Great place to work. I've been there a year.
Exactly what do you want to know?
I've had steady work the past 2 days on
my primary account, but I'm pretty sure it only has to do with people being off. I don't think there has been any kind of major change for the greater good or anything. So I'm not getting excited. I'll be back at the soup kitchen probably next week - so someone save my seat!