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Serving Over 20,000 US Medical Transcriptionists

still slow and clunky imho. nm

Posted By: anon on 2009-07-14
In Reply to: used to have slow clunky platform, don't know about anything recent though.... nm - Debbie

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yes, software/platform slow and clunky...nm
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used to have slow clunky platform, don't know about anything recent though.... nm
:)
I found their software to be clunky & slow. A spellchecker is to be integrated into it down the
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Contact from 1/07 said their proprietary software was clunky&slow, and that running out of
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IMHO

I have been concerned with these type of issues for several years now and have recently decided on an approach that I believe will be effective...Like many others it seems on this board I was involved with the UCSF mess and it did get a lot of attention...but those ripples have since subsided..
I believe this: the first thing to do is to adopt the city, state and locale of your acct...contact their tv stations, radio stations, local newspapers, any other sort of venue that you feel applies...simply make it known without giving acct or company name that local citizens are having their sensitive medical information outsourced with not only questionable quality but questionable privacy safeguards..for the most part this does generate a reaction and local discussion..once the information about outsourcing has been given the light of day, the next step and the more difficult one is unionization...with structural and strict pay tiers, cpl designated for each and every type of report imaginable, and union bureacracy and detail enforcement brought full force into this industry that has simply become a plantation...with most MTs seen as nothing more than menial labor...that, in my estimation, is the only only way the profits that always seem to travel upward are ever going to bring forth for the day to day MT benefits, protection, fairness and job security..then maybe there will be a quality for quality exchange that will benefit everyone...

IMHO
They dumped the leads so they wouldn't be able to see who was getting all the work (Non-US MTs) on Job Lister. 
IMHO
Your perspective is meaningless. Glad you moved on!!
what does IMHO mean?
I keep seeing it on here but have no idea what it means.
IMHO - nm
It is never, never a good idea to be paid like that for your work.  Docs can be VERY slow in paying.  Do your bills wait?  I don't think so.  RUN!
Only that they are the best company out there IMHO and
all the best to you, they truly are a wonderful place to work and they take care of their MTs. Let us know how it goes :)
Specialty, IMHO.
I've done both, and I think specialty pays the most, mostly because you do the same people often, so you can really build up your shortcuts and whatnot. I, however, have never done inpatient OPs (to any great degree) but I've often wondered if that doesn't pay much better, because of the normals.

In any case, I'm making 9 cpl doing specialty (cardiology) and have no problem whatsoever (when I apply myself and don't stop to read this board) typing 400+ lph.

But that's just me. I'd like to hear others who have done both, because I've often wondered if that's the norm.
Transtech. IMHO.
I have tried nationals, locals, the only close that comes to inhouse acute care and gives the ability to get anywhere near what I used to work is Transtech. And yes, I work overnight, and weekends, and whenever the work is there, but I like those schedules.
Meditech is clunky so to speak.
Meditech is to mainstream hospital dictation and not MT friendly at all.  You have to go through a lot of screens.  Normals do not come easy and templates do not come easy.  You have to use your F keys to maneuver through the system.  It tends to go down a lot as well and you can lose your report unless the Recover function is working properly.  Be careful to save your report occasionally, but this means going in and out of the report several times, holding up production.  The spell check is not medical.  These are all my opinions and I worked in Meditech for 10 years.  If you accept a position, make sure it is on the higher end of pay because the production is awful. 
I know enterprise is a clunky old thing
but some people like it. It is rather slow too and hangs up at times. What's really the worst is when you click to submit your document and it disappears and you have to do it over. It was a real pain to me when I used it. On the other hand, the tech support people were very nice. I don't know anything about chartmatrix.
Fantastic company IMHO. nm
 
Of course, it depends on the companies, but IMHO....sm
It has been my own experience (almost 20 years now) that I have been happiest, on average, with smaller companies versus large ones. It seems the larger companies are big on hype, big on promises, have fancier websites, but when it comes down to working conditions, how valued the employee is, communication with the company, being MT-centered, the local or smaller companies have ALWAYS been better for me in pay, supervisors, administration, and even the little perks, so much more personalized. Of couse, this is a generalization. It seems the larger the company, the more you are a number, the more they can lie and shuffle you around, change all the rules on you, etc......and again, just my opinion and experience. I also learned so much more from smaller companies because they were always willing to explain, mentor, help, which busier, huge companies just cannot do. Anyway, very good luck to you, rooting for you either way!!!
Yes, mine was there are usual. TT is still the best IMHO.
Glad to be there. Glad to stay.
SoftScript is great IMHO -nm
nm
Old posts say you get switched around a lot and the software is clunky. What about
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Clunky program, and I have to agree about the bad communication. nm
nm
Good account, clunky software

Umph!!!  I found a job with great accounts, but their software is clunky, hard to manuever, and hard to make line count with.  Several times a day, I have to log out and log back in because the software freezes up.  No one in the tech department can do anything or unwilling to do anything.  I love this account, but it is virtually impossible to make any money.  I asked the tech department to at least work with me and my own macros and they never did.  They just told me I could not use my own macros without even trying to convert my IT.   Have anyone else had good accounts with clear dictators, but have the worst software program to work in.  What on earth am I going to do now!!!!! 


Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times

Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.


Very nice people, but only 7.5 cpl for experience. They use MPWord. It's kind of clunky & not aut
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No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.

Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
A 2006 ad said they use MT-World software. I found it kind of clunky using it for another service.
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What I do when its slow

I do exactly what the email they sent out to us says.  If there isnt any work during my shift, I leave and take the kids somewhere, clean or do laundry, make dinner early or whatever.  Then when work comes in, I work.  If work is there during my shift but there isnt a lot, I take what I can and then go do my thing and come back later.   When work is slow, I do work longer  hours trying to get work in.  I get a good line count in too.  I am not in this career for others.  I am in it to feed my family.  I am in it for a paycheck.  If work is slow, I will take what I can get when I can get it.  I type fast and am productive and I will not go without. 


The email they sent out said to t ype during early morning hours or at night when the work is in there.  So that is what everyone has to do.  First come, first serve.  We all have the same chance of getting on there and getting the work.  The early bird gets the worm, ya know.  This MT that has 20,000 lines per pay.  I think that is great.  I try to get that also.  There is nothing wrong with that or unbelievable about that.  It all boils down to how bad you want it.


slow
 outdated platform, new QA guidelines for the birds.  I'm trying to find something else now.
You can slow it down (sm)
In your transnet player box, there's a box that says more or something like that. I'm not logged in right now and can't remember.  But, it's at the bottom right of the transnet player box.  Click that, and you can adjust the volume, speed, etc.
The 4th was slow for many
nm
Very slow to pay!
nm
slow down

Please tell me how.  When I do it it does not give me that option.  Help!!


Slow for me, too.
There just is not the level of work available that I would expect, sometimes nothing at all, this is on the same account you asked about, looks like the monitor took that part out. Went from a hundred report backup to a job trickling in here and there, started to dry up around Christmas but seems to me it never recovered. That's not a seasonal slump, the work may be going elsewhere.
DQM slow?

my first job is taking FOREVER to come up...anybody else?


Still slow
I guess it is feast or famine depending on account because they are still just trickling through. 
It's slow for me, too.
nm
It's Slow Everywhere
Yeah, it's just that time of the year when people have better things to do than go to the hospital I guess. In my 18 years experience in medical transcription there are always these slow times occasionally. It will pick up. I'm not worried. I socked back some when it was busy and I was getting those great bonuses TT gives us. People have been on here slamming TT saying everything from there being too many transcriptionists on accounts and even accusing them of outsourcing. That is one thing they do not do and I really feel that my statement is accurate. You can tell by the job numbers that work has been slow. I was transcribing a report a couple of weeks ago and there was a female yelling out to a doctor that was walking away and she said, Hey, get back to that office and bring us in some patients...we're hurting here. Confirmation to me. I love Transtech and plan on hanging in there with them until the cows come home. Good luck and don't worry...it's gonna pick up soon.
I do not think it is slow everywhere!
But, that being said, I honestly wonder why people feel the need to say this sort of thing out here? It makes more sense to be in touch with your company and get it straightened out than be in this state of upset when a phone call or an email might give you a direct answer.
SLOW PAY

I never did receive my last paycheck from Transform.  Got tired of fighting for it, but it's not too late to contact the Department of Labor and Attorney General, I guess.


 


YOU SAY SLOW?
If it is slow where you are already, I hope all the employees have a large bank account because the holidays are not even here yet!!  You will be out of work for 2 months.
slow
They are slow. I've been getting emails not to download work on secondary accounts so they will have enough for the primaries, but they are fair and usually let you flex your shift if you need to. They tend to get backed up in the evenings.
YES SLOW
That's why I am on this board.  If it doesn't get better, I need to move on - not paying the bills here..........
Only slow during the day when EVERYBODY
:)
slow slow slow
The lady who will contact you worked for another company and slow is her middle name.  I don't know if it's that she's not organized or what, but she takes her sweet time with anything she does.  It can take weeks and usually people have found another job.
Yes, it's slow
I think it's a combination of the holiday slow-down and the fact that a lot of MTs from MQ are trying to jump ship right now and may be flooding the job market. I had to job hunt in July and I was very discouraged by how long it took the companies to get back to me. Several of them did keep my resume on file and contacted me later, although I was already working at a new job by then. This was, in a couple cases, months after I originally applied. Some do hold on to your resume and contact you later when they have an opening.
We are slow also. However, are you
still logged in to the pool when you are not working?? If not, they are going to the next available MT when they come in. I personally stayed logged in and therefore am in when a job pops in if I am the next one in line.
could you tell me what is slow sm
about it? I just applied with them and know nothing of this platform. I only want to work part-time. Just curious.
HMM, i must be slow, cause i sure
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Slow???
I have been with KS for about 6 months now and I wish I could say my account was slow. I do clinic and just got 75 jobs assigned to me yesterday. There is no lack of work on my end. Maybe you should suggest an account change, or maybe they're trying to weed out the slackers.
Okay are all the Rad accounts slow?
nm
You must be slow, so VR will work for you.
Personally, I could not live on 13.50 an hour, or 12 an hour or some other equally low rate of pay. That is not even typing 200 lines an hour, and if you are so experienced, you certainly did not work on your speed skills. Your editing speed is just as slow, obviously.

VR will only help people like you who are very slow at transcribing. It is not going to help those who work much faster.

IBM selectric? I knew people who could transcribe 2000 lines a day on those things. Think what they did when computers came in.

Your post is confusing to me. Yes, I use an expander and a computer,and I get paid for my work because I did the input. I am also going to have to do the input for VR but that will pay half of what I make now. Forget it, sista, I am not an idiot. And I have yet to see an ADT feed that worked without glitches.

Like I said, you sit under your mushroom, let the owner and management make money off you while you sit there and work for a rate of pay that won't allow you to buy peanuts or popcorn cuz those are luxury items on your rate of pay.


Oh, I get it now. Sorry, little slow tonight. I'm
so sorry this happened to you. Unbelievable how this world is.  I hope you get every penny you're due and THEN SOME.