Okay are all the Rad accounts slow?
Posted By: RadMT on 2005-07-25
In Reply to:
nm
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Several accounts are slow right now
Mostly due to the time of year it is, with winter being almost over, but I'm not at all worried. I have been there a little over a year and have never totally run out of work. It will pick back up soon.
It's not just the platform and accounts that slow you down.
I haven’t worked for WebMedX for a couple of years, but the numbers I had to work with then were as follows (DISCLAIMER: Just as I was leaving, they were thinking about totally revamping their bonus system, so the numbers below are probably not currently accurate, but will give you some idea of what WMX thinks their MTs are capable of):
140 lines per hour average minimum. New employees placed on 90 day probationary status to learn platform and account specifics. Expected to reach 150 lines per hour average after 4 weeks. Line defined as 65-character line, which includes all body characters and spaces inclusive of formatting characters such as bold, italics, underlines, caps and tabs. Header and footer characters are not included in the line count.
Bonus paid as follows (in addition to your base pay per line):
Average lines/hr Bonus per line
160 to 180 = .0015
181 to 220 = .0030
221 to 250 = .0050
251 to 275 = .0075
276 to 299 = .0100
300+ = .0150
This is for the average for the entire two week pay period, so if you have a really great day and hit 500 lines per hour, then have several really bad days at 100 lines per hour, they take the average over those two weeks.
HOWEVER, if you fall below 140 lines per hour average, they DEDUCT pay:
0 to 124 = - .005
125 to 139 = - .0025
WMX is definitely looking to make a profit, so my way of thinking is they feel confident in offering a bonus that will not affect their bottom line and, as far as they are concerned, not going to be achieved by the majority of the MTs working for them. In fact, when I left, many MTs were complaining that they were no longer getting the same bonuses as they had just a few months prior and they were MTs who had worked for WMX for several years and were already very familiar with the platform and accounts.
As far as getting back up to speed, there are several factors that prevent smooth transition. First, you are on 100% QA review for the first couple of weeks, at least, and depending on the Editors you get, you may have to completely rethink what you have learned before. Then, there is the dreaded time clock. It is totally automatic. From the minute you log on to get your first report, you are on the clock. If you stop to look up a drug or find a new surgical instrument, your line count is affected. They tell you to log out for everything when you are not actually typing. That means even 2 minutes to stretch or go get a drink from the kitchen. Next, they seemed to have a lot of platform slowness. There were times when you could sit for a minute or more just to switch from the demographics page to the actual transcription page, or when trying to release the report. Sometimes, the platform would just freeze altogether, and you had to reboot. And they do periodically run out of work, depending on the accounts you have. So, if you want to keep your line count up, you have to keep logging off, which makes an 8 hour shift turn into a 10 to 12 hour day. Some people with families just don’t have the time for that. Not to mention, if they are in overtime, if you already have to put in a 10 hour day to get an 8 hour shift in, overtime will probably have to be on your days off. Also, most of their accounts are now going to ASR/Speech Recognition, and that system has many bugs left to be worked out that has caused many MTs to complain that they are not making as much money as they were before.
I am sure there are WebMedX MTs just itching to correct me and let you know how great WMX is. The above are my personal observations/opinions while working for them, just to give you another perspective.
Good luck.
It was slow on one of my accounts this summer but picked up. sm
If I were you, I would go to Karyn or Becky, not Martha. Both of them will help you. I think Martha is too busy with new hires but the other two are great with back-up accounts or at least getting the names in front of Martha. Just a friendly tip, not meant to offend or cause flames.
It's usually pretty slow this time of the year and TT is no different. The new accounts
they are hiring for will be starting next month and from what I understand they will need to hire more than 120 MTs between now and the end of the year for the four new hospitals, so I am not too worried about it.
I work for Transcend, love them, but right now a few accounts are slow..so depending on which you
were hired for, do not get your expectations too high. The work can flucuate the key is flexibiltiy. If you have to have a set schedule, I would double check on the work flow for your shift on your account. I would hope that they could be honest, and if I know them, they will be.
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines. Easy platform, paychecks DD, always on time.
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times
Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.
No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.
Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work. I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.
So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.
Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do. I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL. I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.
I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
What I do when its slow
I do exactly what the email they sent out to us says. If there isnt any work during my shift, I leave and take the kids somewhere, clean or do laundry, make dinner early or whatever. Then when work comes in, I work. If work is there during my shift but there isnt a lot, I take what I can and then go do my thing and come back later. When work is slow, I do work longer hours trying to get work in. I get a good line count in too. I am not in this career for others. I am in it to feed my family. I am in it for a paycheck. If work is slow, I will take what I can get when I can get it. I type fast and am productive and I will not go without.
The email they sent out said to t ype during early morning hours or at night when the work is in there. So that is what everyone has to do. First come, first serve. We all have the same chance of getting on there and getting the work. The early bird gets the worm, ya know. This MT that has 20,000 lines per pay. I think that is great. I try to get that also. There is nothing wrong with that or unbelievable about that. It all boils down to how bad you want it.
slow
outdated platform, new QA guidelines for the birds. I'm trying to find something else now.
You can slow it down (sm)
In your transnet player box, there's a box that says more or something like that. I'm not logged in right now and can't remember. But, it's at the bottom right of the transnet player box. Click that, and you can adjust the volume, speed, etc.
The 4th was slow for many
nm
Very slow to pay!
nm
slow down
Please tell me how. When I do it it does not give me that option. Help!!
Slow for me, too.
There just is not the level of work available that I would expect, sometimes nothing at all, this is on the same account you asked about, looks like the monitor took that part out. Went from a hundred report backup to a job trickling in here and there, started to dry up around Christmas but seems to me it never recovered. That's not a seasonal slump, the work may be going elsewhere.
DQM slow?
my first job is taking FOREVER to come up...anybody else?
Still slow
I guess it is feast or famine depending on account because they are still just trickling through. 
It's slow for me, too.
nm
It's Slow Everywhere
Yeah, it's just that time of the year when people have better things to do than go to the hospital I guess. In my 18 years experience in medical transcription there are always these slow times occasionally. It will pick up. I'm not worried. I socked back some when it was busy and I was getting those great bonuses TT gives us. People have been on here slamming TT saying everything from there being too many transcriptionists on accounts and even accusing them of outsourcing. That is one thing they do not do and I really feel that my statement is accurate. You can tell by the job numbers that work has been slow. I was transcribing a report a couple of weeks ago and there was a female yelling out to a doctor that was walking away and she said, Hey, get back to that office and bring us in some patients...we're hurting here. Confirmation to me. I love Transtech and plan on hanging in there with them until the cows come home. Good luck and don't worry...it's gonna pick up soon.
I do not think it is slow everywhere!
But, that being said, I honestly wonder why people feel the need to say this sort of thing out here? It makes more sense to be in touch with your company and get it straightened out than be in this state of upset when a phone call or an email might give you a direct answer.
SLOW PAY
I never did receive my last paycheck from Transform. Got tired of fighting for it, but it's not too late to contact the Department of Labor and Attorney General, I guess.
YOU SAY SLOW?
If it is slow where you are already, I hope all the employees have a large bank account because the holidays are not even here yet!! You will be out of work for 2 months.
slow
They are slow. I've been getting emails not to download work on secondary accounts so they will have enough for the primaries, but they are fair and usually let you flex your shift if you need to. They tend to get backed up in the evenings.
YES SLOW
That's why I am on this board. If it doesn't get better, I need to move on - not paying the bills here..........
Only slow during the day when EVERYBODY
:)
slow slow slow
The lady who will contact you worked for another company and slow is her middle name. I don't know if it's that she's not organized or what, but she takes her sweet time with anything she does. It can take weeks and usually people have found another job.
Yes, it's slow
I think it's a combination of the holiday slow-down and the fact that a lot of MTs from MQ are trying to jump ship right now and may be flooding the job market. I had to job hunt in July and I was very discouraged by how long it took the companies to get back to me. Several of them did keep my resume on file and contacted me later, although I was already working at a new job by then. This was, in a couple cases, months after I originally applied. Some do hold on to your resume and contact you later when they have an opening.
We are slow also. However, are you
still logged in to the pool when you are not working?? If not, they are going to the next available MT when they come in. I personally stayed logged in and therefore am in when a job pops in if I am the next one in line.
could you tell me what is slow sm
about it? I just applied with them and know nothing of this platform. I only want to work part-time. Just curious.
HMM, i must be slow, cause i sure
xx
Slow???
I have been with KS for about 6 months now and I wish I could say my account was slow. I do clinic and just got 75 jobs assigned to me yesterday. There is no lack of work on my end. Maybe you should suggest an account change, or maybe they're trying to weed out the slackers.
Six accounts?!?! That is nuts! I am on 3 accounts. nm
nm
You must be slow, so VR will work for you.
Personally, I could not live on 13.50 an hour, or 12 an hour or some other equally low rate of pay. That is not even typing 200 lines an hour, and if you are so experienced, you certainly did not work on your speed skills. Your editing speed is just as slow, obviously.
VR will only help people like you who are very slow at transcribing. It is not going to help those who work much faster.
IBM selectric? I knew people who could transcribe 2000 lines a day on those things. Think what they did when computers came in.
Your post is confusing to me. Yes, I use an expander and a computer,and I get paid for my work because I did the input. I am also going to have to do the input for VR but that will pay half of what I make now. Forget it, sista, I am not an idiot. And I have yet to see an ADT feed that worked without glitches.
Like I said, you sit under your mushroom, let the owner and management make money off you while you sit there and work for a rate of pay that won't allow you to buy peanuts or popcorn cuz those are luxury items on your rate of pay.
Oh, I get it now. Sorry, little slow tonight. I'm
so sorry this happened to you. Unbelievable how this world is. I hope you get every penny you're due and THEN SOME.
Ah...but what fun it makes on a slow day!
We all love to be 'right'!! And if we can't be right then maybe we can just be silly. Sorry etched in stone. I should have continued but ended up getting distracted. It is (was) a cold, snowy, slow, and beautiful day and a fun topic came up and I was inspired to respond. Obviously not very well. Small, see, long, short, no ..... we will keep them all and continue to wonder why 127 people opened a message that so obviously had NM in it!
Just can't help it...it might just mean nasty message or naughty message so we have to peek.
I am sorry to hear you are slow... everyone
seems busy. Contact the office, I am sure they will help you. We have a lot of new accounts on board.
You should ask for another account until the slow......sm
season passes. It is like this everywhere. I work 2 jobs and both places are the same.
They have slow periods also
x
My account is slow right now but it has been
good prior to this. I work in Word.
Been very slow here....discouraging.... nm
x
I only have one account...and it's slow. SM
I want a back-up account, but haven't been assigned one yet. They have several accounts, though, so I don't know how the other accounts are doing as far as work load goes. I've read on this board that this is a slow time of the year for a lot of MT companies. So, I'm keepin' my fingers and toes crossed that things will start picking up next week.
Besides being slow (which I know is a biggie), I really like TH. Great sups, great bennies, good pay, etc.
Hopefully some other people will jump in and let you know how their workload is right now.
There are different platforms, but TWS is very slow, even with
z
HIP is in Florida only..and they are slow also..nm
nm
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