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Serving Over 20,000 US Medical Transcriptionists

COMPETITION

Posted By: MTness on 2005-10-13
In Reply to: Need advice. See message. - MTSO

How long have you been with this client? Is is offshore they are talking about? Be tactful and supportive of their concern, BUT FOCUS ON THE PROFESSIONAL QUALITY OF YOUR WORK. Start off by a brief review of your business relationship together. Review with your client, all the fine points of your business - your professionalism, TAT, your availability and your thorough knowledge of their particular needs. Then taken the client through a scenario - ask them point blank who is this other service offering such low rates? Ask your client about the other service's background? Are they offshore? Bring attention to HIPPA and security of their patient's records. If you get no where, you may want to consider meeing your client in person for review of pricing and offer a perk such as a discount per month or if you have to, lower your rate a little. The more you keep your wits about you and stay professional at all times, the more impressive you will remain to them. I have lost hospital accounts at times to lower rates, but I kept my cool at all times even though it killed me, and just once or twice, I got back the accounts and you know what? The first thing told to me was how impressed they were that I was so professional and helpful through the process of letting go. As it turned out, the other services were lousy and I got my accounts back. This doesn't always work though but it's worth a try.


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This is not a competition.
see "I think it has to do with"
below.
I don't feel as such competition with $$$, sm
As I don't believe they settle for the pay that the Indians do, and as such not competing with us as much ...
Well if it's a competition, I guess
the experienced ones could stop being so generous with help on the Word board, which they do FOR FREE.

Sorry, but I've found another industry that pays by the hour and gives actual holidays. I will drive to work and work with real people, where I will actually feel like I count for something. I'm over the feeling of "privilege" of working in medicine. Let the newbies have it. I'm tired of the docs think we're idiots because we follow a book of rules that has no basis in their reality. I'm also tired of docs that don't want to pay, but would never consider changing their ways and standardizing formats and phrasing or gathering everything they need ahead of time before they get on to dictate (think ESLs and their long, drawn out, time-wasting sentence structures and pauses).


Irish dance competition.
x
LOL. And some kind of comedy competition soon too!!! nm.
.
Y-City Star competition - like AI

Fellow MTs and American Idol watchers,


 


I made it to the top 20 in the local Zanesville, OH competition similar to American Idol. PLEASE HELP A FELLOW MT!!! You can go online and vote tomorrow for me. PLEASE!! go to www.whiznews.com or www.zanesvilletimesrecorder.com and cast your vote. You should be able to hear me sing for about 90 seconds. The public vote is only a portion of the scoring. I will be judged on vocal quality and performance as well. The first night of actual competition is July 15th and then again on July 29th if I made it to the top 8. I appreciate each and every vote.  There is some stiff competition ahead of me. Lots of talent in OHIO!!! This is gonna be fun!


You can "thank" the offshore competition...sm
Like it or not.... it's driving the prices down in our industry. We have customers now demanding price reductions as contracts come up for renewal and tell us that if we don't meet their new pricing they'll send the work offshores and pay 4 cpl for transcription, 1.5 cpl for editing work.

More and more clients are willing to take the risk of sending work out of the country for the cheap labor and getting the work done 24 hours a day, 7 days a week. The overseas companies truly work 24/7/365 and their English skills have improved dramatically.

Gone are the days of high line rates for everyone. Stinks, I know.


Thanks for that information! Competition should bring price down
dd
It's called competition in a buyer's market (sm)
 or vendor's (hospital's) market, not low-balling. 
MQ's "daddy" underwrites them so they can undercut competition. They aren't

And if you aren't MQ Rosie then I guess I'm not calling you stupid now am I?


 


Going on a school trip for childs chorus competition--sm
in March to New York. Went to a meeting with school/parents and told the school board will cancel the trip if the terrorist threat level goes to red--understandable, but also we would lose our money ($1600 for four of us to go). Does anyone know of an insurance company who underwrites trips or tours?  One of the parents said they heard of this but did not remember the details or company.
You're asking for part of their market! It'll be a competition
You go ahead though. Keep us all informed.


Competition is driving prices down. Companies are not making
Sooner or later you will have to face facts that this industry is in a freeze hold due to several factors.

If the companies are not able to raise their prices to customers, they cannot raise their payouts to workers.


Nice marketing too..a bogus statement about US MTs to discredit the competition nm
nm