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Docs and punctuation

Posted By: Cali on 2008-06-20
In Reply to:

Regarding the posts down the list about the docs who dictate run-on sentences or add bunches of periods, etc.  I am wondering why they are not instructed to not include punctuation at all.  Our company has us disregard what they say anyway (since it is usually way off), and it seems they are making it extra rough on themselves.


I have one who says comma practically every other word.  It really threw me off at first, but now I hardly even hear it (so used to ignoring it).  But think how much easier it would be for them to not even think about it.  What works the best is when they just use their voice inflection to signal the end of one thought/subject and the beginning of another.  Being someone without a whole lot of medical background, it gets confusing when they don't.


Why is it no one seems to communicate with the dictators about such things? 




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Punctuation
I would punctuate:
I told him to clean the area with hydrogen peroxide; and, after that he can apply the Neosporin ointment.
No, it is your punctuation. nm
x
Punctuation question
Which is correct, longhaul truck driver, long-haul truck-driver, long haul truck driver?
Quick punctuation help!

 I told him to clean the area with hydrogen peroxide, and, after that, he can apply the Neosporin ointment. 


How would the punctuation be on this sentence?  Did I do it right? 


Thanks in advance for the help..


Quick punctuation help!
Thanks so much for the help!
Quick punctuation help!
Thanks, I have been doing a grammer course.
Quick punctuation help!
Thanks so much!
Quick punctuation help! sm
Sorry, but it does not seem you received much help here. The truth is every typist has her own style. It seems that quite a few want to place a comma every time the doc pauses to take a breath or shifts a page. If that is what your own doc prefers, then go for it. Most do not, however.

Grammatically, you may use commas or not in this sentence, but none are necessary. It has been my own experience that doctors would rather have less rather than more in the case of commas. Believe it or not.
Quick punctuation help!
Thanks so much for the advice!
Is question about punctuation? (sm)
If so, I'd change it to:

MUST HAVE:  Two years' experience.
Transcriptionists that do not know punctuation
I just had a dictation in which the doctor specified (correctly) where the quotation marks were in relation to the period at the end of the sentence and stated that he was tired of having to correct reports where it was incorrectly placed. I was aghast! How could anybody transcribe and not know elementary punctuation?
punctuation problems

HI,


  I am taking my medical transcription course through Allied Schools. I am having a problem trying to punctuate the dictations properly. I would like to know if anyone can help me with this problem. What I thought was proper punctuation seems to be different with medical transcription. Are we supposed to transcribe the punctuation as the doctor dictates or correct it to what we believe is correct?


   Also, I have an assignment that I just transcribed that is impossible for me to punctuate. If anyone can help me, I would truely appreciate it.


Grammar/Punctuation
I would mark it as a grammar/punctuation error, however they both hold the same weight score-wise, so it really doesn't matter if you call it g/p or spelling. If it were a case of having 2 different point values, I would go with the lesser of the 2 - I always try to give the MTs the break.
punctuation issues

I was very careful about punctuation until I had to research things and found that the MTs at my hospital NEVER use commas. I could barely understand some of the long, strung out sentences. I always researched obscure medical terms to make sure my work was accurate, yet I make $10 less an hour than others there because the pools are set up so some MTs get the profitable work before the rest of us. The point of this is, I don't feel that my excellent work is appreciated, and I don't believe the pool situation is fair, so I just do minimum to get by.  I also work IC to supplement my income,  and my IC work is much better because I feel appreciated.


 


You are not wrong, Punctuation goes
inside the quotation marks.
Need help with punctuation and caps

I have MS Word 2003. This program has always capitalized the first letter after a colon (:) and for some reason today it stopped. I cannot figure this out for the life of me. I have been in Tools, etc, and see nothing that addresses this problem. If anyone has had this problem and knows how to correct it, please enlighten me. LOL


TYIA


 


Misspelled words, punctuation
I would love to be an Editor some day, love reading the typos in the newspapers, etc.   However, I nor anyone else is perfect and we all have our days.  On the other hand it depends on what you are accustomed to.  I have typed radiology periodically and on one account told to use punctuation where needed and another account that I worked clinic in-house radiology was told by the radiologists not to use punctuation unless they told us to because it could change the meaning of the sentence.  So, I obliged and no longer use punctuation unless it is dictated to me.   Unless I hear differently I will continue to do as I am told.
Per BOS2 - there are spaces, no punctuation between T N M (nm)
x
There are misspellings and punctuation errors.
NM
Punctuation "is not important"?!!
Consider these sentences:

The patient said her mother is insane.

The patient, said her mother, is insane.

Two commas that completely reverse the meaning of the sentence. We are not merely "word-slammers". We are expected to convey the meaning of the spoken word, and that is the role of punctuation. Punctuation substitutes for the pauses, etc. that are used in spoken speech to convey how the words are to be interpreted.

I'm no fan of the BOS by any means, but I can't agree with the extreme statements you make here, either.

You don't have to be an "English major" to know the fundamentals of proper punctuation, either. You should have learned that in grade school. And if they ever do scrap the BOS, you can be sure no one is going to scrap the basic rules of English grammar that you're expected to know and apply.
All that punctuation nit-pickiness was brought about by
They needed a reason to do it. (And to sell their anal little BOS). Get everyone so freaked-out about commas and semicolons that they either quit, or their production falls off and they can be 'justifiably' let go, forcing the 'poor MTSO' to have to look offshore for bodies to fill their sweatshops.
All that punctuation nit-pickiness was brought about by
They needed a reason to do it. (And to sell their anal little BOS). Get everyone so freaked-out about commas and semicolons that they either quit, or their production falls off and they can be 'justifiably' let go, forcing the 'poor MTSO' to have to look offshore for bodies to fill their sweatshops.
Verbatim radiology. Should I not punctuate when punctuation is clearly indicated?

Should I leave it up to the doctors to add their punctation for this verbatim account?  Not putting commas around the word "however" is driving me crazy!


...your E-mails have to have proper English and punctuation.
Am I alone?
Are you from India? Your punctuation and grammar are giving you away. nm
x
AAMT has rules on punctuation that are a great help.
Review them??!!??!!?!

Okay, I didn't renew with them this year, but it still doesn't negate the fact that you could use a calming influence. If AAMT causes you stress, remove it from your memory banks rather than fretting about it. It is what it is.


We don't correct grammar or punctuation on this board...nm
x
Re: expanding with punctuation, more info inside
I have been working on this platform for over a year and absolutely LOVE it. It is not the same as autocorrect expansions. This platform offers a LOT more.

I will type this directly from my manual to explain how the ESP abbreviations are expanded:

Press or type a delinter (a spacebar, enter, period, colon, semicolon, comma, question mark or exclamation point) that is appropriate to the sentence text or punctuation. The exapansion appears AS SOON AS you type the delimiter.

You can highlight entire sentences, paragraphs, etc and enter them directly into the ESP list and make a short abbrev. to retrieve them.

To add an ESP, press control, control and type it directly in, or highlight text in your document and then press control control and name your short abbreviation for it.

Sometimes, depending if your sentences are really LONG you will have to copy/paste directly into ESP and then give it a short.

In addition, with ESPs you can format words to be BOLD by inserting a tag. You can also put a tag in for something underlined, italic, etc. They also allow you to insert pauses and backups in your ESP so that you can type yof and get the hyphen first -year-old female.

Pauses are really neat when you want to nest an ESP inside another one. For example: if you put the following entries in your ESP:

lt (left)
tphp (The patient had pain in the)

(The ESPs need to first be created and exist)

Now you type the abbreviation containing the pause then press spacebar. The sentence expands to the point of pause and then type the abbreviation you want to nest, press the spacebar and hit enter. The complete next appears in your document. Believe me, this is something Autocorrect cannot do and really comes in handy especially when you have really repitious dictators who always give the same order on vital signs, etc.

You can also run a microsoft word macro as part of an expansion if you want. There is a special dialog box that the ESP uses for this.

ESPs also allow suffixes to be added to root words (another feature) but this is something I haven't used much yet.


You can also create more than one list of ESPs (can have 2 open at a time).

This platform also allows you to make "normals" for really long documents. Say you have a 2 page op report that a doctor will use over and over. You can just bring the entire document in. You can edit these normals at any time. These are like templates that you can insert jump codes, all your headings, numbering formats, etc.

On this board, I've been reading a lot about how people run to buy either Instant Text or ShortHand (as these are compatible with Dictatphone) but this is not something you have to run out and purchase. The ESPs offer a lot more than autocorrect.

So far, my one list of ESPs has over 20,000 entries and my line counts daily for 8 hours average between 1500 and 1800. Not bad.

The platform is REALLY easy to work from as another poster said you can pull up previous dictation from another Transcriptionist and copy/paste directly into the document you are typing. This is a really great feature when you have those really lousy dictators who pretty much say the same physical exam, etc. You can then just follow along and edit as you go.

It really is easy to use, and personally I love the Expander and have no complaints. Good luck.




Well, grammar/punctuation can dramatically alter meaning, so it IS important. nm
x
ESL Docs

That is SO true!!!!  There is definitely a problem with dictating the appropriate gender when it comes to ESL docs. They tend to go back and forth umpteen times during one dictation, so you really have to pay attention.  Verb tense can also get very confusing.


I agree that sometimes slowing down and concentrating can actually increase productivity. Even though I feel like I'm transcribing like a tortoise, I'm really getting more done than I think when I slow down and allow myself to think.


Just hang in there with QA. They are just doing their job and you need to take a good look at what they are telling you and concentrate on that issue. It's really hard not to take it personally, that's for sure, but it's gonna make you a better Transcriptionist in the long run. On the other hand, if you feel they are truly wrong about an important issue, then challenge them!!  But you'd better have major references to back up your challenge.


Ellen S.


 


 


ESL docs
are you on VR yet? you can choose to have a 20% cut on your baseline rate and get the "better" dictators ?? or you can choose to keep your MT 100% baseline rate and probably get all of the ESL docs -- what a choice - not fair, huh??
This is almost as bad as the docs
I got three of them yesterday...three different docs. I think this is soooo rude! I'm almost to the point where I'm going to refuse to attempt to do them. Surprisingly, it's always a female doc who is dictating either a GYN or breast cancer related report.

I can picture a couple of these ladies hopping on a Harley Davidson riding home from work.
I think they should ask all ER docs

if they even know the English language to begin with, 'cause if they do, they don't practice it.


I know everyone knows that a lot of docs don't

read the reports after we have transcribed them, but I just had a doc on my account dictate that he wanted the line "Dictated but not read" added to ALL of his reports from now on.  He was mad because he said he requested this to be done a few weeks ago and has been "keeping track" and it hasn't been getting done.


Amazing.


All of my PAs were better than the docs before

I switched companies and along with my new account came all new PAs (and might I add, quite a few of them) who all make me miserable. They botch the dictations beyond belief and I am left to fix the sentences which look like riddles and are actually confusing after they get done with it.


Change thoughts in the middle of a sentence...start talking and forget where they left off so I am sitting there for another 2 minutes waiting through the ummms and ahhhs and the start of sentences "the patient umm.... ahhh" and I'm waiting for them to say something and they just hang up.


Mine are good for this too... they will dictate an incomplete report and then a few dictations after they will start finishing incomplete dictations, adding in something they forgot to say, or they will say CC a copy to: Dr. ____  on a 4 second report and not say whose report it goes on. This would be easy to figure out if they didnt have 40 dictations and at least 5 hang-ups with about 8 of those 40 dictations being something they want added on to some nameless patient's report.


Had I not switched jobs, I would have had a hard time believing any PA was hard to transcribe...just because I had a good bit of them on my other account and they were all PERFECT speakers.


Now when I see that I have to transcribe a PA-- 


 



ESL docs
Hey there,
Hang with it a little while longer. You'll probably find that it gets easier. Those ESL doctors do say the same thing over and over again and it takes practice to get it. Try listening a few seconds longer than the phrase you aren't getting because sometimes that helps. I agree that samples help an awful lot so be sure to request as many as you can. Good luck! You can do it!
I would always rather have my ESL docs over the sm
English as first language docs, who speed talk, slur words, and don't seem to care about the patients.  I am usually very impressed with the patient care given, and the understanding of the human issues, by the ESL docs.  I think the problem with the original poster is she needs to learn to transcribe these docs, with all the suggestions, especially getting samples, mentioned above.  She doesn't really seem that concerned with patient care, but her inability to transcribe difficult dictators.  It is, quite simply, the nature of the business.  The easy docs go on voice recognition, and the transcriptionists transcribe the difficult dictators.
I tell ALL my docs that I'm an MT...
...and I transcribe and read my own reports (I work for a large healthcare co).  Hubby signed a HIPAA form for me to transcribe and read his reports, too.   Now the docs are more careful 
how many docs know?

When I mention to physicians that if they send their work out it might be sent overseas they are appalled!  Sometimes they say things like, "So that's why there were so many mistakes."  Companies don't always tell them where the work is being done or by whom. 


I still fault them for trying to save money at our expense, but in a certain sense some of them are being taken advantage of as well.  Perhaps our "enemies" could turn out to be our best allies should a good case make it to Court TV. 


We need to educate the physicians as well as the public. 


docs
Or I like when they make up their own spelling of words, especially meds.
docs
sorry made a mistake above...I meant the docs take me to the bathroom with them LOL!!!
docs
Let's face it ladies and gents - doctors have absolutely NO respect for what we do for them so they can make $$$$$$$$$$$$$$....
My ER docs do it alot

I guess it gives them the right to charge PREMIUM prices,  although I


think ER prices are quite pricey enough.  My friends trip through the ER


the other night was a cool $10,000 and all she got was an aspirin.  (she thought


she was having a heart attack and it was GERD.  But to rule it out they gave her


the works; CT scan, CXR, blood work, cardiac enzymes......and on top of that came the doctors (including the cardiologist, oh my) bill.


 


 


of course, I know 'bout as much as the docs do...sm

yeah, and that's why I'm here typing and they're out on their yacht somewhere, right?    But I do try to diagnose, even did this when I worked for a doc in the back office.  And sometimes I was actually right!


Cheap docs

They absolutely don't care about quality or any of that jazz, which is why I have always wondered why we as an industry keep beating each other up over issues that doctors couldn't care less about. Not that I think we should all just transcribe any old way we want, but it seems like we act like the slaves out in the mud pit slapping each other around about how much or how little straw to use for the bricks while the slavedriver sits on the side line with the whip completely content with end product either way.


I suppose the answer most would give is that we should take pride in the quality of our work whether they (the doctors) do or not, but I can't get passed the notion that these are the same individuals that the powers that be seem so intent on pleasing and are also the same individuals who would see us all in the soup lines tomorrow looking for the next homeless shelter to sleep in if they had their way. They (the medical profession) will not think twice about putting all transcriptionists out of business at their first opportunity, and yet we as an industry continue to bow to their ridiculous and uninformed demands concerning how to do what we do or their complaints about how much we charge or that we shouldn't charge for line count generated by short forms or macros, etc. They have no clue how many times their butts get saved by transcriptionists on a daily basis.


I've never met a transcriptionist who wouldn't readily agree with the notion that we are part of the health care team, and yet many of us continue to act like we still work for the doctors instead of the patient. Oh well, go figure.


Just venting as well.


also, most docs won't do certain tests (sm)

without your consent, if they are not considered standard and will probably have to be paid for by the patient out of pocket, unless the patient agrees to pay either up front or if the charge is denied.  At least that's been my experience! Good luck, I hate insurance companies, too!


Isn't she cute? 


Do your docs talk 2U?

I have one doctor who, when she wants to correct something or other always says "This is an aside to the typist." ARGH. I feel like I'm in a Shakespeare play or something - don't those have a lot of "asides"? I always want to scream at her "Don't you know I'm not a TYPIST?? I'M A MEDICAL TRANSCRIPTIONIST, DAMN IT!!!!" Of course she's 80 or something so I shall forever be "the typist" to her.


I have a resident who always says "For transcriptionist, would you...." to get my attention - but when he was new I thought he was saying "Poor transcriptionist..." I always nodded my head in sad agreement until I realized what he was actually saying....


And then there's the doc who loves to complain about his job to me, sometimes in great detail - "Here I sit, waiting for some x-rays to come in so I can make a buck" and "I cannot believe this hospital."


They crack me up!


docs talk to me
I always get one who says, "uh, secretary, please correct..." and then I have one who always says "oh, operator, could you kindly...." Does he think that because he dictates into a phone it's a telephone operator on the other end or what?
Docs don't have those guidelines because... sm
they realize how stupid they sound and look.  They learn the language of medicine and stick with it.  They don't bow to some silly-*ssed organization's whims. 
Hoo yah. I hear ya. Then you have the docs that. . .

think for some reason you know exactly what they are going to dictate for ROS so they just basically babble right through it and take a big deep breath at the end.


Or the one like I had today that sounded completely wasted off his butt and even with the speed up or down it still sounded like a drunken drawl. It was ridiculous. It was also dicatated later on Thanksgiving night, so who knows? Maybe doc had a few too many rounds of Thanksgiving cheer and then thought, "Ow thith, I thstill gottsa do my dictatheen."


Report them to your supervisor. It's worked for me in a few cases. It's up to them to pass the word along that the dictator needs to slow down.


I had one guy that I do locally on tapes that suddenly decided that he was going to take his machine and dictate on his way home in the car.  I don't think so pal. I called my local boss and said I wasn't going to do it. His tapes have been clear as a bell ever since because he's doing them in the office again.



that won't do nothing but give you a bad name and p*** off the docs...sm
that is definitely NOT the professional way to handle this. Give a little bit more time to get the check, ask for more details (in a neutral tone of voice) about when the check was sent, the number of the check, etc. Document the answers. Then consider filing a claim in small claims court. Sometimes it's a scam but sometimes it's a cash flow problem.