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Serving Over 20,000 US Medical Transcriptionists

Doctors documenting hours worked

Posted By: eyetype on 2005-07-01
In Reply to:

Does anyone else find it unseemly that some of these doctors are now stating at the end of the report how much time they spent examining the patient, talking to the staff, other doctors, the family members, reviewing chart data, attempting a lumbar puncture, etc., from 9 to 12 and again 1 to 2, for a total of 3 hours?


For some reason, this seems very unprofessional to me.  Am I just being cranky?


 




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I too am an IC who has worked for 2 doctors sm
for quite some time (going on 6 years now). Fortunately things have been going well and I get along very well with the office staff, as well as with the docs, though I don't see them much. We have hit some rough spots though, like when I was told I was doing too much work! I work full time at a hospital in addition to my IC work and most of my typing for the IC work is done on the weekend. Two tapes a day usually means I have between 5-8 tapes every weekend. One time I brought 8 tapes on Monday, feeling very proud of all the work I had done and I was slammed for causing their secretary too much work! Sheesh....so now even if I do all my tapes I only send in 4 at a time. Oh brother! It's tricky trying to keep a good working relationship with everyone. I hope you can resolve your issues. If I were to lose my IC work, I would be devastated, financially and personally. Best wishes to you!
I've worked for attorneys and doctors in the past and ...
I can tell you that attorneys have way more heart.  Docs are stone cold.  Personally, I can't stand working for them.....
I do MTing, as well as billing. Although I have worked for the same doctors for years, I subcontrac
for $18 an hour.  I'm looking to stop though and stick with transcription. If you think the medical transcription world is not so great these days, then try billing. I'm so sick of dealing with PPO networks, HMOs, Medicare, Medicaid and all the crap, rules and regulations that come with it. It gives me migraines and my job is never done. At least with transcription, you do your reports, upload them and it's over. With billing, I am constantly fighting with insurance companies who want to rip you off at every turn.  When I finally get sick of all MT-ing, then my next money is a travel agent. Something fun!!!!
I worked for two hours right away this morning.
Then I went to the farmer's market and stocked up on the space hogging veggies I don't have growing in my garden, like potatoes, corn, and beets.  Now I'm supposed to be outside ripping off the back deck and sorting through junk with hubby and the kids.  However, it's 97 degrees out and my allergies are bugging me, so I came inside to package some things that need to go to the post office.  I have to go pick some veggies in the garden and weed the flowerbeds today, but the air conditioning is too nice.  We're ripping out a concrete pad when the deck dismantling is done.  Who said weekends were supposed to be relaxing?  Oh, well.  I can relax in my new office and dining room when it's all done.....  Whenever that might be....  LOL
I have worked so many jobs, so many hours before
in my life it is time for me to slow down and enjoy life more. One thing about working as much as I did in the past, gosh that social security really increased to a wonderful draw now that it has started. I am not planning on leaving MTing but just don’t have to sweat those 2, 3 and 4 jobs at 1 time. I did it, figure others csn do the same. I was young, healthy and willing at that time, now not so much.
Yes, I am - worked 7 hours @ 3218 lines.
It all depends on your account and worktype you transcribe, as well as your expander. I am an MT with 25 years experience also, transcribing all acute care, mostly op reports.

As far as tricks, I don't have any. I consistently do at minimum 2500 lines in 5-6 hours daily. I think the key is the account you transcribe.

I have been where you are now, and it is not fun. I finally found my company/account and have for the past 6 months. I have to enjoy while it is here, tomorrow may be a different story.

Keep looking for that right company/account. You will come upon it soon. Good luck.
I knew one that worked 18 hours a day and had a stroke
and could not work for a long time after that. We have to be so careful in this business.
Hours Worked and Line Count
I have a question about worked hours and line count.  These are remote transcriptionists who are employees--receiving all benefits.  The transcriptionists have a minimum daily line count and are scheduled for 8 hours per day.   At the end of the week they are paid time and a half for extra lines transcribed.   Do most companies require transcriptionists to stay on the system a full 8 hours ?  If a Transcriptionist can produce the required line count in 6 hours, can they be required to stay on for their full 8 hour shift ?  On the other side, can companies require that the transcriptionist be on the system for only 8 hours and must complete their line count in that time ?  Our system does not keep track of time logged into the system, meaning that some are on the system more/less than others.   I would appreciate any input into what can be required of an employee when they are working on production.  Thanks.
Misplaced pride. The physician is documenting something, Or trying to. NM
nm
i think anywhere from 14 to 20 an hour depending on hours worked, kind of work, etc.
nm
Have never known shift lead who just worked 8 hours a day for 5 days. By the time they
:+
actual typing time versus hours worked-venting here

I just have to vent about companies that keep track of your actual "typing time" and then say you are not putting in your 40 hours.  I always come up short and not by just a few hours.  They have said I worked only 60 hours when I worked 80.  But they say "their system is not wrong."


For one thing when you look up old reports or do research on-line or if you walk to the fridge, that shouldnt count as "not working" as long as you are getting your line rate.  Also something is wrong because I dont take that much time looking up things.


Also how can they get by with making you work 40 hours when you are paid "production?"  This is wrong.  Either pay me by the hour or leave me alone!!


 


For us slow pkes---my best would be 3 hours, worst 6 hours - just depends on the dictator ,
I have to look up (i.e. Dr. names, addresses)...I have to do a lot of that and it majorly slows me down, without all that and good not too horrible dicators, in 1 hour I can do anywhere from 15-20 minutes of dictation.
But in transcription, if you are good at what you do, you can do 8 hours of work in 4 hours. So eit

you slice it, both companies will still get 8 hours worth of work out of you.


That is the problem I've been having lately being an MT.  Companies want to pay us on production and they set minimum productivity standards, but want us timed in for 8 hours a day.  My thinking is, if they want 8 hours of work out of me, pay me hourly with production incentive.  If they want to pay me on production and tell how much I have to produce in an 8 hour period, then when I hit that mark, I should be able to call it a day even if I've only worked 4 hours.


Seems these companies want it both ways and it is simply not fair to us MTs.  JMO, tho.


If it's my fav doc with lots of shortcuts, 1-1/2 hours to 2 hours max
x
I see, we sit at the keyboard for 40 hours and then throw on 20 more hours
Is this how you do it? Me? I got a PT job so that if my FT job didn't have enough work to meet my needs financially, the two jobs together would.

They hired me to work a specific shift and that is what I am working. If they want me to type after I clock out, then I will happily do so.
I must say, I work long hours, sometimes 12-14 hours a day.
I thought it was important to mention that. However many hours it takes to get the work done is what I do. Some days 12 hours, other days 6 hours and sometimes 14 hours. So, I guess there really is no easy answer.
I do 2000 lines in 6 hours - so maybe 3 hours - nm
x
typing 8 hours a day or 40 hours a week
is TOUGH.
on my wrists I mean.
and not getting any benefits... and for a salary of less than 30K? not really worth it...
Every company is different -- I worked FT for one as an employee but worked a split shift - sm
So I never took breaks. I would work 5 hours, break for about 4 hours then do another 3. Another company I worked for did not care what hours you worked (IC) but wanted a min. amount of work each day, 500 for PT and 1000 for FT-- BUT they paid you by how many lines an hour you put out, the higher the lph the higher up the scale you made per line in pay; they have since changed everyone to a flat rate with incentive. But bottom line, if you are an IC it does not matter what hours you work, though many ask for a schedule and ask you to stick to it, they just want you to meet line requirements daily, i.e. 1000 per day, 1200 per day, whatever it is.
I got up early, worked during naps, and worked when DH got home.

You have to be disciplined to make yourself work when baby is napping instead of maybe watching TV or doing housework, etc.   


I might also go the route of having a teen come into your home, or either trying a mother's morning out program at a local church/daycare.   I've been home since my youngest was born and he has never been in all-day daycare, but I did have him in a mother's morning out program 15 hours a week at a local church.   It didn't help a lot with my work schedule because I had an older son in school and was a room mom and tutored other kids, but that might be an option.  The only problem with the mother's morning out program is they are around other kids and tend to pick up every germ.  I finally took my DS out of the program because he stayed sick.  You were supposed to keep them off if they had green nasal discharge and I did, but no one else did.  Every time I got him well after 2 to 3 days back he would be sick again.  Other than that it was very good for him because he would not have had a chance to be around kids his age otherwise. 


I worked on that system when I worked there...
The thing that chapped my hide about that TWS was that they designed it so that all the headers of each section of the report were canned and thus you were not paid for them, even though you had to take your hand off the keyboard and mouse down a list of paragraph headers to chose the one you needed.  Just racking up more profits for themselves.  Ticks me off.
that is what is being worked out, and has been worked on for the last few years already...only
why are we just hearing this now? I know voice recog has been around, but this is entirely different. This will also make coding and billing obsolete.

Don't know why, but it just bothers me that one of our 'own' is the one pushing this...and she is also connected with AAMT. Do they support this, and if so, what is their advice I wonder to the MT?

Perhaps that is one question for their website (I do not subscribe to their mag or credentials...)

Thanks, for the input!
Only 30 doctors?
Your line count sound great anyway! Maybe some day I will get there. I will keep working on the expander thing. But only 30 doctors? I am sure we work for the same national. I have only two accounts, but have 97 doctors! I have been meaning to ask my friend who works for the same company if she has as many. She has 4 or 5 accounts, but I don't know how many doctors. Sometimes, when I see the 'no jobs' screen, I am tempted to call and ask for another account, but I never do since I am afraid of what I will get. One of my accounts is my 'dream account' because there are few doctors, and they are WONDERFUL. The other account has about 90 doctors and I never know what I am going to get!
Doctors
I used to type for a doc who said sh*t at least once in every sentence. He always told "the typist" to delete that but it was a laugh just listening to him!
You may be right that most doctors
do not read their reports, but a lot of other people do, including coders, nurses, insurance companies, attorneys, and possibly even the patients themselves.        
CERTAIN DOCTORS.

I work for a small MTSO, and I have been asked to work on a certain doctor.  It happened to me because I was getting his work done on time and how he wanted it done.  So, yes there are good reasons for this to happen. 


Thanks!


So....how do you think these doctors who
And some of them KNOW about offshoring (lots of them do), feel about people going overseas for their medical care?  How does it feel?  Not so much fun, huh?
One of my doctors...
is wonderful about saying A-B-duction or A-D-duction instead of assuming I will know. He's got a slight accent, too, so I really appreciate it
Doctors as MTs
I can't help but wonder why someone would go to med school, then decide to become an MT. Even in India, I would think an MD does better financially than an MT -- which is why I bet while they may be good MTs, they must have been inferior MDs. JMHO.
Do you ever wonder how much doctors would
keep patients if they talk to them the same way they dictate? I have transcribed some doctors that I wouldn't go to (no matter how "good" they are) simply because of their dictation. If they talk as fast, slurred, etc. to patients as they do when dictating, no wonder people are sick.
Doctors
Does anyone know where doctors post that they need a transcriptionist?  I have looked through many websites but only find companies and not doctors.
doctors-ha
I am frustrated beyond belief at doctors who do not keep up with dictation then the office blames the Transcriptionist for being behind.  Dictating a week's worth on Sunday afternoon does not mean they will get all the dictation returned on Monday!  And of course they are asking for "stat" reports on one particular patient, then claim they have "missing" dictation.  Well I don't get paid for my time going through and finding one in particular.  I've been an MT for 15 years, but never have I been so frustrated as this afternoon when this whole situation came up for the upteenth time in the month of May.  Sheesh.........why don't they talk to the doctor about keeping up?!  gggrrrrrrrrrrrrrrrrr     Sorry, just had to vent..... but I was wondering if anyone has a spare tazer I could borrow.
doctors
Isn't it sickening?! Funny how they think they know everything and are always right, then can't even dictate all of one day on that day or can't remember what patients they've dictated on and blame us for losing them! It's actually the doc who has the problem, but they can't/won't see that. If I didn't need the money so bad, I would certainly quit this guy. He's a major royal pain in the buttocks!

Maybe it's just normal "rigors of transcription", but this has been a consistent problem for months and months and especially for the last couple of weeks. Maybe his allergies are frying his brain! Whatever it is, the staff has the same problem!
They are now quoting me what my contract says and claiming I'm not fulfilling that contract!

gggggrrrrrrrrrrrrr
Getting new doctors
I was wondering if any of you can give me some idea on how to get new docs. The last two accounts that I had I just fell into them. My friend was working for an office when they needed a transcriber. And the second were my ob that I had been seeing when I was pregnant with my twins. Unfortunately, I lost the first account to a lady who was going digital and she was was to come in and cover for me while I was out on maternity leave. And now the ob docs changed over the a new system. They are actually using a piece of paper that they check off everything and if there is something abnormal they make a note of it directly on the paper. I had been transcribing for six docs, but now I am only doing 1 and he is probably going to be retiring soon. I don't know what kind of information I would put on a flyer, or should I send out a letter to doctor's offices. Any help would be greatly appreciated. I have never done hospital dictation, so I am strictly looking for office work.

Thank you in advance,

Cheryl
Doctors
Thanks.  I did work for a doctor who stated that doctors are always looking for transcriptionists, but I could never find where they advertise.  The doctor I got was from word of mouth, but he recently moved out of state so I am looking to do work for another doctor.
doctors lie

What do ya'll think about doctors who lie in their dictation.  I have come across this twice within the year - so I am sure it happens quite often.  Once was my own personal MR - doctor came in and told me I had a coronary spasm but when I got my records there was no mention of a coronary spasm or anything else having to do with coronary - he basically said he didn't know what the problem was - other than my blood pressure was 220/114 - which I had to take my own medicine in the bathroom to get it to come down -


 


then - a friend of mine had a bariatric procedure and developed a stricture - he then had an egd under conscious sedation (he is 21 years old) and he became combative on the table.  The doctor came into the RR and told us all about how he had been up and down on the table and how he was not able to do a dilation because of this - then when we got his records - the report said that he had used 3 different balloons and dilated the stricture successfully.  However, my friend was not able to keep anything down - so the doctor went in and did the egd again under general - and could not even find the anastamosis site - he was sent to a specialist who did an egd using dye and fluoroscopy.  Another stricture is forming and the specialist is going to place a stent which is not approved for bariatric patients - it is something they place in people who have esophageal cancer which allows them to eat until they die since the cure rate for esophageal cancer is so low.  I wouldn't let them touch me again - but this is a young kid and he doesn't know any better.  I might also add that the anesthesiologist and the nurse that was in the room on the first EGD came to the RR and told us how bad the situation had gotten before the doctor gave up.


long story long - do ya'll think this is common?  can we no longer trust doctors with our lives?  I realize they are scared of malpractice suits - but, as with my friend, we know that the doctor messed up his tissues - and the specialist told us how bad the tissue looked - like it had been "stabbed through with a knife, inflamed and beginning to scar up".  But do you think that they lie in all of their reports where something goes wrong - or that they color the situation so that they come out smelling like a rose?


doctors
I like www.healthcarehiring.com/

Can look up doctors, clinics, and other things by state.
Doctors --sm
are so used to dictating certain ways that he may not even know he said the word comma. I have a doc that uses "comma" for every punctuation, including period at the end of a sentence. My transcription training drilled it into my head to use as few commas as possible and we were graded on that, dinged if we had too many. I transcribe what I feel to be right, not what the doctor dictates as far as punctuation goes. JMO
I take this seriously; however I know doctors
My mother's surgeon is one of them. Sometime during one of his visits, mother's medical records were brought up and somewhere in the conversation transcription. Well, he said all the x-rays were transcribed by a facility in Australia and he thought it was wonderful because they were ready the next day since their day is our night, etc. He just had a big 'old smile on his face. When I asked him didn't he realized HIPAA rules could not be enforced, he just shrugged as if it were no big deal. This is a guy that has been around a long time and he doesn't even care about patient records, and this would go for ALL the other doctors in his group practice as well. The x-rays are sent by a local hospital, so if the doctors don't care, and I know the hospital knows where the records are, I find it hard to believe most don't know what's going on with our records.

The bottom line......MONEY.........and not the patient.

I take this seriously; however I know doctors
My mother's surgeon is one of them. Sometime during one of his visits, mother's medical records were brought up and somewhere in the conversation transcription. Well, he said all the x-rays were transcribed by a facility in Australia and he thought it was wonderful because they were ready the next day since their day is our night, etc. He just had a big 'old smile on his face. When I asked him didn't he realized HIPAA rules could not be enforced, he just shrugged as if it were no big deal. This is a guy that has been around a long time and he doesn't even care about patient records, and this would go for ALL the other doctors in his group practice as well. The x-rays are sent by a local hospital, so if the doctors don't care, and I know the hospital knows where the records are, I find it hard to believe most don't know what's going on with our records.

The bottom line......MONEY.........and not the patient.

my doctors!
or the nurses or whoever else, but as i just said this IS being implemented April 1st!

dont think it will happen super quick for everyone, this is an eventual process, how can you deny that?
Doctors will not like to have to
put all that data into a computer. They are doctors not data managers. That work will pile up on them and because of their busy schedules and become a real pain.

They will always in the end have to dictate/narrate some sort of personal profile on the patient that does not include vital signs,lab values and imaging results.
No, because the doctors will not want
to listen through an entire dictation of sometimes meaningless stuff to find out what they need.
if the doctors in the USA really REALLY sm
knew why their work is of such bad quality, they would bring their transcription back into the US and hire EXPERIENCED US MTs to do it. I see it happening already, albeit very slowly!
Doctors
are the worst at spelling. I have one doc that consistently spells words wrong. I spell them correctly and leave a note letting him know. He continues to spell them wrong (the same meds). I think he just cannot admit that he is wrong(-:
Where have all the doctors gone?
Gone for AMA meeting every one...ohh when will they ever learn? When will THEY ever learn?

Okay, joking aside. The AMA is meeting in Chicago. Obama is addressing this convention to push his new health plan, something the AMA doesn't support. They are afraid, as are we all, that this will "save" money by cutting compensation to doctors and hospitals. They seem to have record numbers in attendance to show their numbers and power.

So, this might be why work is low all around right now. Bully for them! If they can stop Obama on this, I'll be low on work for a bit and I don't mind in the least. I don't believe that nationalized health is the answer for this country.

GO AMA
Doctors have bad days too!
Guess SHE was having a bad day. Once during the dictation, she screamed it ou because she could not find the medication list!  This foreigner had no trouble learning that word, obviously!
Cheap doctors
I remember one specialist many years back who complained when the hospital I worked for put in a new dictation system which required pushing the buttons on the phone to put in patient ID, etc.  He came to the department in person, ranting and raving because "now he would have to pay to have a push button phone installed" in his office.  This same doc came in the department on a Sunday afternoon and was using the hospital department copy machine to copy EACH AND EVERY PAGE his JAMA because he had DROPPED IT IN HIS POOL at home.  Can you say, "cheep, cheep, cheep"???? 
They sound just like my doctors! (sm)

Something more fulfilling, most definitely.  At least I won't feel like a doormat.  I am starting to think I am really being stupid to make sacrifices like this.


After all, this is just a job.  We all need to have a life, not be irritated all the time. 


One transcriptionist, three doctors--HELP

I work from home as an independent MT and presently, I am working for three doctors.  Anyone else out there working for a few doctors.  I am beginning to think it is impossible for one person to do this, as I am working 7 days a week, long hours.  Any advice would be greatly appreciated!!!