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EXText Word Client problem

Posted By: Sharon on 2007-12-27
In Reply to:

I am using EXText Word Client software with Transnet provided by MTSO for hospital account. I am getting an Exception error when I try to bring up the ExText Word Client (An Exception (0xc0000005) has occurred. A dump file will be generated.) I have uninstalled and reinstalled the software an upgraded but still errors out the same way. Everyone seems to disown the problem. Are there any EXtexters out there that have a fix for this?

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Dictaphone EXText Word Client question.

I've been working along and all of sudden I noticed my trans status window is gone.  It's the little window that shows your downloaded jobs waiting to be transcribed/edited.  How do I get the box back without logging out and logging back in?  I'm not sure where it went or how I closed it, but I must have inadvertently clicked something.


Part-time work using Extext/word client/dictaphone
Anyone know any companies that are hiring that use this system?  I really want to start part-time and then probably commit to full time later.  I really want a company that supplies your equipment!  Thanks.
EXText word client blank screen everytime I login
I am using EXText Word Client software with Transnet. I am getting a blank screen everytime I login. I have uninstalled and reinstalled the software an upgraded but still errors out the same way. Are there any EXtexters who could help?

EXText Word Client - blank screen everytime I give "ok" in the DIS screen
I am using EXText Word Client software with Transnet. I am getting a blank screen everytime I give "ok" in the DIS screen (patient details info screen). I have uninstalled and reinstalled the software an upgraded but still errors out the same way. Are there any EXtexters who could help?
EXText Word Client - blank screen everytime I give "ok" in the DIS screen
I am using EXText Word Client software with Transnet. I am getting a blank screen everytime I give "ok" in the DIS screen (patient details info screen). I have uninstalled and reinstalled the software an upgraded but still errors out the same way. Are there any EXtexters who could help?
EXText word client blank screen everytime I give ok in DIS screen
Thanks your suggestion was very valuable. At a specified time (which the technical side say, when the net speed is very good), it is working without a problem at all (whereas this was half working and half not working before even at this time), but other times, still the same problem exists.

Actually the blank screen comes every time I give "ok" in the DIS screen (patient details info screen).
It IS ExText, Word is simply the word proccessor used. ExText is marketed
by Dictaphone with Transnet and ESP is the expansion software incorporated into it. I used this platform when I worked for the hospital. I believe Wordclient is the speech recognition portion of this platform.
Is any one running ExText with Word 2000 and EditScript with Word 2003 sm

I am interested to know if anyone is running two platforms with a different version of Word on one computer.

I am running eScription's ES with Word 2003 and want to run ExText but their version of Word is 2000.  Has anyone done this or doing it now.  If so, have you run into any problems. 

I can't seem to get a straightforward answer from the Techs at either company.    I can't just load ExText and jeopardize it interfering with eScription. 

I am interested to hear any and all comments.  Thank you so much in advance for any help!


It is Word. ExText is the word expander
iChart/Word Client
Hi all.  I was wondering if anyone knows how to save the ESP file (expanders) in Word Client so I can transfer it to another software platform?  My company is switching platforms and without being able to save and transfer my ESP file, I will have to completely rebuild my Expanders from scratch.  Help please!!!!!!
Emdat actually does have a Word client in it sm

Most places don't like for you to use it because it screws up the formatting, or at least that is what they say.  I could not get Emdat's Word client to open on it was installed on.

I have a friend who works in it.  She types in Word, pastes in WordPad, back into Word and over to Emdat...copy paste copy paste YIKES.  I may have that wrong and she may work in WordPad, copy to Word, copy back to WordPad and into Emdat, but in any case it is a hassle, but she says it works okay.

SmartType will run in Word client programs sm
I know this because I have used it in MedRite XL, Extext, MTWorld and Winscribe. There are a couple of others out that it will run with. Sometimes you have to futz a bit (Extext), but it will run.

SmartType is wonderful and I am VERY productive with it, BUT it will limit your career and flexibility somewhat if that is all you can or will use. It has to have Word or an actual Word client, you can't link it to IM, email or a funny platform like you can IT for instance. (SH will also do this.)

Unless you tend to stay at a job for years at a time, AND it is a Word client like Extext, it is best you have IT or SH because they are portable from one system to another. Much as I love ST and have used it for over 10 years, I can't unreservedly recommend it to anyone.
Dictaphone Word Client Application
Hi everyone! I have a question that I need answered as quickly as possible. I have the opportunity for a job but it requires use of a Dictaphone Word Client Application.  I've used a Dictaphone before and then just typed the dictation into Word.  Can someone please explain to me what a Word Client Application is??  Thank you so much!! Have a good day!
dictaphone word client program
I went into google, typed 'dictaphone word client', saw your request there and a few others re this - you might find your answer using Google search. Good luck. Jean
Help with Extext/Word

I'm having a problem where when I'm in a word document using Extext, I can't click anywhere in the document. I scroll with the mouse wheel, but I can't click on and move the bar on the right, can't click anywhere in the document. I can only move around by moving the cursor with the arrow keys. I don't have that problem when in a word document outside of Extext... only within Extext. I also don't have that problem on my desktop, but I'm working while out of town this week and am having the problem on my laptop.

Does anyone know if this is just a setting I need to change in word while within Extext or anything? Thanks for any help.

help with ExText/Word
I'm clueless today. I don't know what I did but all of a sudden, my ctl key stopped functioning for ExTEXT! Can anyone help before I totally lose my mind?
Does PC ShortHand work on Emdat or Word Client?
And if so how do I get it to work when using these platforms?
I work in EXText with one and just Word with the other. SM

The EXText job is a employee status job I took for benefits.  I work as a remote MT for a 235-bed community hospital.  I would say I do the same 20 docs or so on a weekly basis.  The other account is a dermatology account that is my own and I do three docs there. 

I should add that with the hospital I have a great boss who basically lets us expand everything.  Same with my derm account.  They really don't care, just as long as the works on time and the notes and letters are basically what they said.  No exactly verbatim, but close.

One client uses word count.....total divide by 1000
How do you get the shorthand word expander to work in 'word client'?
Help with numbering/indents in Word/EXText

Any of you computer smarties out there who can help me out?  I'm new to Word Client and EXText and I'm trying to figure out the least maddening way to set up my lists and numbers.  I already have a great macro for when they dictate 1., 2., 3., etc. so no problem there.  My problem comes in when some of these guys want 1. and then a., b. c.  They want it to be set up like this (hope it comes out right)

1.   text text text

      a.   Text

      b.   Text

2.  Text

      a.  Text.

I can get my a. b. c. macro to look right when I type it as a stand alone macro, but if I have done my 1.2.3. macro and then try to do the a.b.c. underneath the 1, then it scoots the a.  waaaay too far over to the right, to where it is under the second word of the text, not lined up right under the first letter of the text under 1.  Does anyone know of a way to do this that doesn't involve a bunch of time and extra key strokes?  Hope this makes sense trying to explain it, I'm waiting on deliverye of my Word For Dummies book but then had the thought that I have seen computer-related questions answered here before and thought I would give it a shot.  TIA.

How can I install my Dictaphone EXText shorthands in basic word?
Is that possible?  If so how do you do it.  I know what my ShortHand file is named and where it is saved.  I am using basic word a lot and don't want to put everything in under autocorrect by hand.  Thanks for your time!
It's something in Word, not ExText. Check your Format/Insert/Tools headings. nm
True. If someone offers automated software that's integrated with Word, like ExText, ChartScript,
Contact your tech support. The ExText functions are different than MS or Word commands. Are you usin
Microsoft Word.. The oold Word used to do this and I'm new to 2003 Word..nm
FTP Client
I still don't know what an FTP client is that was asked in the original question? 
the client always wants a little something...sm
The client always wants a little something for nothing.....so I give them a free line if there is only one word on the line...I give them a 68-72 character line (spaces I do count).  I have never upped them in 9 years, but on my 10th anniversary I am upping them to 13 CPL.  I also give them their 5 line headings for nothing as it's only 2 Keystrokes for me.  They are good to me so I bake for the offices a couple of times a year and give the offices a gift during the winter holidays. 
I do for one client

One of my clients requested that I charge this way.  We do 10 words = 1 line, so basically a penny per word.  From what I have figured, I'm doing okay when compared to the character count way of charging on this account.  I think they requested charges calculated this way because of being ripped off by their last MT.  Once I send their files, they can check the word count and keep a running tab to compare with my statement.  They're satisfied and I'm satisfied, so it works well. 

Have your client do it. SM
Call the office of your client and have them fax/e-mail to you samples of their prior surgeries.  There's certainly nothing wrong with asking for this.
the client does not have to have it-- sm
The client can unzip using WinZip or whatever program they have installed, but MP Tools is so easy, some clients may want to use it. I have a couple who are interested in purchasing it just for the printing function, which works really well.
I had a client ask me to look
They provided a patient list for the date of service, but if the patient was not on there, then I had to view on-line the past week of patient lists to look for the name.  Yeah right - that took 15 or 20 minutes sometimes uploading and viewing.  So now, they get an inaccurate spelling of the patient name with a comment when I send there report, pt. not on list.  Hello?  Like the low wage isn't bad enough, and then add in that kind of junk.  It is pathetic. 
What the client says is law, if that is what they want, then
that is what they expect and they have the right to tell an MTSO who can and cannot work on their accounts.
Even with this, the client is always
BOS is a style guide, which I do not own.  However, I aim to please the client.  So, if the doctor wants to spell something his own way, then so be it.  He went to medical school, not me!  A book of style means absolutely nothing to a client who wants things a certain way.  End of story. 
It is just according to what the client
wants. Most do I would think, but some want them in a paragraph form and not captialized. Need to check with your supervisor or client.
Oh my! Do you have your own client? sm
I don't know of any MTSOs who pay 13 cpl. If you found one please share.
I'm not sure, but if the client does not
get a cut for using ASR, they why would they care whether their physicians use it or not????

We would be a lot more valued if they all thought ASR was as good as originally touted and had no editors to fix the darn reports it spits out.
First off..there is no way the client is getting a
And ASR is NO WAY 3 times faster...that will never happen. Most transcriptionists type the speed of the dictator to begin with. ASR could be a great tool for those of us needing a break from transcription, but it does not warrant ripping off our cpl's..ESPECIALLY when the client is charged the same...the have NO WAY of knowing whether the report is goes to ASR or not. Lastly, an ASR Editor needs YEARS of transcription experience, becuase to insure a correct report
It would be according to what the client
wants. We just type the numbers if they are dictated that way.
Unless specified by the client, I only
expand in diagnoses, procedures, impression, etc. I always type what they say when it comes to drugs, you don't change things like two a day to b.i.d. unless directed to do so by the client specifically. Also, on my client we are not allowed to use slang, so if they say "sat" we expand to saturation, bili is changed to bilirubin etc. A good MT never takes it upon herself to change something that is dictated UNLESS they are specified to in certain instances by the client or it something is wrong--then if it is changed you flag it for your QA.
I think relistening to a certain client until you
are very used to them is a good idea. Just put it on high speed and go over it. That won't take near as much time. I am QA and I can most certainly tell the difference between those who relisten or at least reread and those who do not.
never a client from a national, but...sm

A client approached me AFTER both HE and I had quit working for this one particular MTSO...I worked for him, she found out and tried to sue ME for $20K.

I sent her back a play $20K bill and told her that was about as much as her "lawsuit" was worth. Never heard another word from her.

Own client question
Those of you with your own clients.  What do you do when you want to go away for the weekend, or get sick?  I can see this as being about the only reason to stay with a company.  The ability to get someone else to pick up your accounts for a few days is appealing.
Depends on the client.....sm
At any rate you have too many commas, imho.

"I told him to clean the area with hydrogen peroxide and after that he can apply the Neosporin ointment." Works just as well.
It just depends on what the client wants.
I have some that still use tapes and some that I do through a TASP. So for the TASP, I have a wav pedal for the computer, Express Scribe, and that's it. For the tapes, I have the usual trancriber setup.
Maybe the client requested the
Pleeeez help. What is an FTP client?

I was asked that when applying for a job. I know it means file transfer protocol, but how the heck am I supposed to know how my audio files get transferred?

And I thought I was pretty gosh durn smart.

Client rate

It depends on the rate in your area, but I would charge no less than .12 per 65 char line.  I think this rate is not too high and not too low.  You have be careful about charging too much as someone will undercut you.  Practicount is a line count program that will allow you to charge for headers, footers, bolded areas, underlines, and so on.  This way if you have to drop your price in order to get the client you can charge for other things that will make up the difference.

Good luck!!!

it's really client preference......NM
In general no, but your client may need you to
Well, if that's how she's billing the client SM
then that's how you should be billing her (just characters and spaces).  I'm sorry you're going to be losing money.  I'd be unhappy too.  Maybe you can work on your shortcuts/macros more so that you are typing less for the same amount.  No real words of wisdom for you...sorry.