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Keep mailing

Posted By: Patti on 2007-01-05
In Reply to: I also would like ideas/thoughts from people who know the best way (besides word of mouth) to get in - SM - AzMT

I have always just done mass mailings, 100 or so and always received anywhere from one to three responses and some of those accounts are with me 18 years later.  Now it is more word of mouth.  I am also listed in the phone book and receive some from that -- mainly a one timer transcription but those are good cash jobs.   Again, it is hitting the offices once every three months or so and they recognize your name.   If they do seem interested or if there is a particular office I want, I do follow up with some cookies or treats for the office.  Good way to get past the front office.  I have already been told it is dorkey to do this.  But I do it.  I have someone from our church that makes homemade cookies and the large ones, so for a special price she will do a dozen or so and when she wraps them, on the second wrapping is my business card so as they receive the cookie, the first thing that she see is my card.  Costs a little but has worked for me.   Have used pens, calendars but the cookies do seem to work the best.  If there were enough of us doing private accounts we might be able to bring back some of those from overseas as I tell the doctor -- I do not have overhead, big expenses so I can pass those savings onto you with excellent personal service.  I do some extras -- cut apart chart notes, envelopes, etc.  Again, I make a good living, my accounts pay on time and yes I provide them with a personal service on a first name basis and we all work together.  They know after this many years that if I raise my rates it is because it is necessary and never give me a bad time.  Never question my line counts, delivery time or what.  So keep at it, find your niche and go for it.  The downside is -- sometimes you get a bad account just like the nationals,  you really have to think and plan for time off and there are days you want to run away but all in all, I would not change having my own accounts for anything in the world.


 




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Mass mailing

I usually do a mass mailing out to those clinics/solo docs/specialists with one to two in an office - usually 100 to 150 flyers, brochures.  Then if anyone calls or if there are offices I am interested in picking up or know do have companies do their dictation, I stop by with a dozen cookies --homemade and leave with a brochure.  Gotta get past the receptionist and sometimes that is the way to do it.  I try to go at times I know the offices are not the busiest, right before afternoon hours, right before lunch, etc.  I have gotten inquiries from perhaps 5 to 7% of my mailings, which they tell me is quite high and have picked up my last two accounts from mailings/call backs, etc.  They have all stayed with me.  I have not done a mailing in close to five to six years because I have had my accounts for so long.   But that is what I did.  I am thinking of getting my nephews and on a Saturday morning putting flyers underneath office doors in several medical buildings we have that are next to the hospitals here in Portland.   Also send out to orthodontists, psychologists, counselors, podiatrists, chiropractors, etc.  If you can do digital, then send flyers out to outlying smaller cities where no one delivers or picks up.   There are accounts out there just gotta dig for them sometimes.   But be willing to do it all, pick-up, deliver, printing, envelopes, copies, to get your foot in the door and then word of mouth works very well.   Good luck. 


Patti


Try e-mailing the SPF file to yourself. sm

if you still have your old computer...this advice might not help if your old computer is gone.


Good luck!


Chickadee


Would you mind e-mailing me with the name

of the TASP?  I have been looking for information on TASPs and have contacted a few and of course they all say they are reliable, bla bla bla.  The two that I actually was able to get hold of by phone took almost a week to get back to me, so I'm not impressed already. Thank you very much. 


I wouldnt pay them for the work that they held up.  Get all the proof you can of when the clinic sent the work, when it needed to be returned, etc.  If you lose the account over something like this, that means the TASP gets less money too.  Doesn't make sense to me. 


Turn it around on them. Ask them for a mailing label

wait for their reply.  If they tell you they're going to hold your check, tell them again that if you'll be more than happy to return the equipment if they send a mailing label or arrange for pickup.  In that letter / email, mention also that after 30 days you will be charging them for storage and after 60 days you will be forced to sell the equipment to recoup your losses for your last paycheck and will send them the remainder of the sale profits.  Keep sending them letters every week or so to show good faith in trying to contact them and work out a solution to the problem.


It doesn't mean that's what you have to do, but tell them it's one of your options and see how they respond.  If they threaten you with court, tell them that you have copies of all correspondence regarding return of the equipment, but they have been unreasonable.  If they really want their equipment bad enough, they'll pay to get it back.  This expense should not fall on the shoulders of the MT.


How are you delivering the work? Are you e-mailing it
or actually delivering it to his office. This would make a big difference since you are paying for gas to drive there, paper and ink to print out the reports, etc. Perhaps you could charge by the page. Personally, I would charge the same for everything since he will have more old patients than new ones, and you said the template is shorter for rechecks. Also, a lot of times they make changes to the template and you still have to edit.
based on posts below regarding supervisors not e-mailing, etc
 does anyone know what a work at-home supervisor's job duties area and what salary they are paid.  looking for a supervisory job so i can quit the grind of transcribing but need to know more about duties and pay.
I got the email in a mass mailing that was done in error
Then one of the owners of the company tried to weasel out of it in a subsequent email.

It happened. I was there, and so were you. Shame on you for trying to mislead people once again!
The last call I received after a huge mailing (sm)

And I mean huge, over 200 brochures with over 25 years of experience and a digital system -- they were willing to pay about 9 cents a line for surgery notes.  Since I live in California, 16 cents would be more like it.  I guess I'm not that flexible.


They must have answered that India ad. 


Charging for printing/mailing reports
I just spoke to a doc interested in my services and one of the questions he asked was how much I would charge for printing and mailing the reports to him. The cost of paper and shipping is pretty easy to calculate, but the cost of ink as well as my time is a little more difficult. Is there some easy way to calculate this for an estimate or would some of you mind sharing your rates? I appreciate any help or advice on the matter. Thanks!
Safe way of mailing printed reports?
I am currently transcribing and printing reports for a doctor, and pay a courier to go back and forth picking up tapes & dropping off printed reports. Have found a way for the doc to easily send me his transcription digitally, but they still want their reports printed and sent to them. The courier is kind of expensive to just deliver reports. Wasn't sure if Priority Mail with Signature Confirmation would be a HIPAA compliant way of sending reports? Or possibly a Fedex option? Does anyone know of a relatively inexpensive way of getting reports delivered (about 40 miles away) that would be safe and HIPAA compliant? Faxing is not an option, as most are printed letters and the fax quality is just not great. Would appreciate any thoughts/ideas at all. Thanks!
Look for like inside directly from Microsoft about how to print mailing labels

and mailing lists.


http://office.microsoft.com/en-us/word/HA011269731033.aspx


Anyone know how I can take addresses from a Word document and transfer them to mailing labels?

I have several hundred typed out, but cannot for the life of me figure out how to turn it into a mailing list.  I have downloaded Avrey Wizard, but when I try to do it, it asks me about field delimiters and no matter what I pick it doesn't work.  Maybe there is a simpler way??


Thanks!