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Okay, the office has agreed to a network, but I have some questions..SM

Posted By: AzMT on 2007-10-22
In Reply to: Electronic medical records...Is there an option out there for MTSO's SM - AzMT

Does anyone know exactly what this involves?  I know we have to have an IT person do it.  What do they do to set up a network betwen 7-8 computers?  I'm trying to understand this more before I contact the IT person, so I don't sound like a complete dummy.


Does anyone know how much something like this costs?


TIA




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What network? It comes on @ 11 p.m. Friday on USA network where I live. - nm

Meditech questions and Cerner questions. Any input is appreciated. SM

I just recently went back to work in the office at a local hospital. We type in both Meditech and Cerner, depending on what you are typing, i.e. Medical Records reports versus Radiology.  We are currently typing blindly in Meditech, meaning we do not have access to our line counts and must depend on management to give us our totals.  In Cerner, we are able to run a line count report and print out a hard copy of our line counts at the end of the day.

We are finding that 800 lines in Cerner equals about 500 lines in Meditech.  We are not paid per line nor do we have an incentive plan, but we have a new HIM Director who would like to institute an incentive plan and the administrator over our department has laid down the law and decreed that all transcriptionists not making minimum in the department will be written up.  Problem is according to Meditech line totals that we have been given, that would be about half the department.

The transcription supervisor has taken our concerns to the new director who told the MT Supervisor to hold off on writing people and has taken home all the line counts from the last month and she is going over them with a fine tooth comb this weekend.

I am not a very trusting soul by nature, so I am doing a little research on my own.  I've been in this business for about 15 years.  I started out in a hospital and have worked for a few services at home and am now back in the hospital setting.  So I know a few things about line count and I consider myself to be pretty well informed on trends and technology in the industry.   I would like to walk into our next department meeting armed with as much knowledge as possible.  So I have come up with some questions that I would like some fellow MTs to answer, give opinions, and maybe even direct me to websites or individuals who could give me a better understanding of Meditech and Cerner.  Here are my questions:

 


  1. Is it possible for an MT to have access to her line count in Meditech or is strictly a management function?  Any MTs that work in Meditech on this board, do you currently have access to your line counts and if so, how do you check them?  Is it an option on the main menu after you log into Meditech?

  2. How is a line defined in Meditech?  (i.e. 65 cpl, with spaces, without spaces)

  3. How is a line defined in Cerner?

  4. What abbreviation Expanders work with both Meditech and Cerner?

  5. Examples of incentive plans (if anyone would like to share that with me that would be great, if not I completely understand).

  6. Measuring productivity by minutes of dictation versus typed lines.


    1. What would be the minimum minutes required for an 8-hour day?

    2. How would one structure an incentive program based on minutes?

I was thinking of presenting the idea that we keep track of productivity using minutes instead of lines since there is such a discrepancy in Meditech.  I also worry that if an incentive plan is put into place and we are still typing blind into Meditech, what's to keep management from shaving off a few lines here and there?


Feel free to email me or post here any responses.  Either is fine.  I really appreciate any input, comments, or just plain old supportive posts would be nice too! 




Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!

Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
s
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
Agreed!
more are women than men.
Agreed.

By ''too pushy or desperate,'' I just meant not haranguing them TOO much or TOO frequently.  But definitely follow up, in a professional manner, and let them know that you're still interested ... especially if you haven't received a reply in a reasonable amount of time.  Worked for me!  (third time's the charm?)


agreed -
I did not renew this year - and I personally know at least 10 MTs in my area who did not renew this year -- they have lost their focus to the American MT.   IMO, perhaps their biggest financial support is through sales of their membership listing to offshore and/or unrelated companies!  No thank you!
Agreed
And poor Elliott. He seems like such a sweetheart. And mq_mt, I'll be sure to say hello. LOL.
Agreed!

Looks are only skin deep and come and go.  Stephen is a hunk in ways to numerous to count and truth be known, he makes a lot of women's heart go a flitter flutter, they're just too timid to admit it, but I'll stand up right here and say it out loud and clear:


THAT


MAN


IS


F_I_N_E


AGREED! (nt)

Agreed!
Tell them you have six school kids at home and will need extra money to leave them and take the job traveling to do their bidding! (wink!)
Agreed. I'm with you.
And getting paid crap for it when it takes longer to edit than it does to transcribe outright because the VR companies don't train the docs.
Agreed
They basically want their files online because they are horribly disorganized and cannot keep track of what they've sent to me or I've sent back to them. If I store them on an external drive here, they will just drive me crazy asking me to look for stuff. I've tried hard to work with these guys, but this issue coupled with some others has shown that what they really need is an inhouse transcriptionist.
Agreed!
I certainly agree with you there... :)
AGREED
When I needed to switch my docs to digital I got my stuff from transcriptiongear and my FTP through Hippo. Transcriptiongear is great at recommending the right products that are the easiest to use for offices doing the switch. They also have tech support for all their products to help you get set up. This is what you will need.

Digital recorders for each doctor. Most recorders also come with software that will automatically transfer the dictation from recorder to computer (I find this an important step). Computers will also need a free USB port for the recorder.

FTP. You will need a host (somebody will have to pay a monthly fee for this) and both you and the office will need an FTP client (a program to transfer the files). HIPPO offers both and again good support. There are free FTP clients out there but you don't get any support so if you are just starting out I don't recommend it.

What you need: In addition to an FTP client, you are also going to need a player and a foot pedal to play the digital files once you get them. I just use ExpressScribe, which is free, and you can talk to transcriptiongear about the right pedal.

If I left something out, somebody will (hopefully) point it out. There are many other options out there with many pros and cons. This is just the set up I use and we're happy with it.

Agreed
!
Agreed.
I had my own accounts for about six years and ended up keeping a brutal schedule that put me on psych meds, ultimately.

If you go this route, I think it's absolutely necessary that you are a person who CAN set healthy boundaries for yourself.

I couldn't, of course my clients didn't much care even if I could, and I'd get phone calls at 11:30 at night, 6:30 in the morning, unreasonable demands, COMPLETELY inconsistent workload... and remember, when it's just you, you keep up with no matter what they throw at you (meaning, 20 minutes of dictation OR 200 minutes of dictation) in your required turnaround time, or you could lose the client. Office staff doesn't often remember (or care) that you are just one person. You are a vendor to them.

I sound horribly harsh, but I just think it's a good idea to know what to expect. It sounds glamorous but, for me, it was anything but. Didn't make enough to hire an IC, but had too much work for myself, and now I'm here with CTS and severe burnout, having cut back severely on my work.

If you can handle those challenges, that's wonderful, and good luck! For all the positives, remember the huge challenges.
Agreed, but...
Your post is true. However, MTs who are not ready to "fly" should not be hired to do hospital work in the first place. Some could, but they need to be screened for the ones who know their limitations, how to use their resources, and that includes QA resources (assuming their QA person is a good resource). Now, who hired them? The vultures who hope to make a buck off of them and us? The MTSOs who hire unqualified people do us no service, do the new MTs no service, do the clients no service and definitely do the patients no service. If they want to hire people who are marginal those new people should be assigned a mentor to help them along and that mentor should be paid for that service. That is the only solution, as I see it. Only the qualified should work and earn what they are worth. I don't know about you, but I would welcome the raise they could give me if they hired fewer unqualifed people, hired more qualified (which they could do if they paid fairly) and then they would not have to have so many angry QA employees. Makes sense. Maybe we should all the the CMT test and only those who pass work (at a higher line rate). Then, when new transcriptionists start, they will be more qualified and less a burden on QA.
Agreed

Actually the only MT I know who makes decent money is one who works for a hospital (familiar work, familiar docs, 1 set of formats) which pays a combination of hourly and per line.  She only makes it because she is the "fastest gun in the west" at the keyboard, fingers fairly fly, but she's getting the physical results of that, ie carpal tunnel, arthritic fingers, etc. Unfortunately for me, I love the work if I could only find a decent place for it.


 


agreed...
nm
I have never agreed with anyone like I do with your's!
Anytime I hear a single mother I just get a really bad taste in my mouth. It is used as an excuse. I was a divorced mother, never a single mother, but I had 2 children that I saw after and never got any coddling because of my having children. Anytime I hear "single mother" it just sounds to me like you want something for nothing and to be singled out for reduced rates, a giveaway, freebies, food stamps, well you get the picture.
agreed
You have to comply with HIPAA on this. It is not in your job description to question a doctor's judgement. You don't know what the patient's wishes are and why the doctor is treating a patient a certain way. If you value your integrity (and job) leave it be and don't get emotionally involved with work.
Agreed, but...(sm)
I think we can probably all tell where the OP worked and I don't blame her at ALL for being soured on the profession. Glad I passed on that particular opportunity when it was offered. *Shudder*

That being said, I've had great employers, particularly my current one, and I'm still making very good money.

It's all in the luck of the draw and with which company you have the opportunity to work for.

Again, OP, you have my sympathies...I'd be living on benzos if I worked for *THAT* place!!!
Agreed (more)
I know.  I agree with you there.  I'm just glad that for now the attendings are still using us.  I'm just afraid that they are going to phase us out eventually.  Maybe not right away, but there is always that possibility.  But, these attendings are absolutely opposed VR.  They did not want to switch.  They did not want to be responsible for editing because they rely too much on us.  The residents are trained coming in to use it, so they'll never come back to using us.  <sigh> 
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Always be looking. Every day. Network with others. SM

I have the best job I've ever had in my life, and it came from friends on the board. Every job I get is the same way. Word of mouth. I have only filled out one application for employment since 1983 and I already had the job.


They really are out there and it sounds like you are qualified. Are you wanting full time or part time?


LOLOL - AGREED
LOLOL--YOU ARE SO RIGHT!!
Agreed. But you have no answer. ;(
I cannot believe what we've been reduced to either. When I started 15 years ago, this was a hot job. I got more money each time I started a new job. I have had great accounts/jobs go to templates and VR, or (?) Through the years, my needs required more income but even with more experience, I watch my income shrink.

I was just commenting to my daughter the other day as I came on this board how sad it is to see so many people scrambling to work for companies for for pennies/line. There is no dignity and not much self-respect to glean anymore from a job well done.

Most of us just have to "bite the bullet" and play the game. I wish you luck. :)

Agreed. Roll with the changes in the
be phased out.  Those who refused to switch out of WP5.1 and learn Word or some other windows-based program now have a much more limited set of work options.  The same thing will happen with ASR.  You can learn to work with it and learn to be part of it or eventually be obsolete and out of a job.
Agreed; what's the deal .....
There are other companies, instead of spouting your bitterness here... please work elsewhere.

I am really happy at MDI, as are most of the people I work with. I love my team leader. I don't know who you are, but gosh - you sure are negative.
agreed, i'm in school and still only about

i'm quite torn, as I want to do this the rest of my life (psychology) but at the same time school is so hard when you're trying to keep a full time job, and I would need a graduate degree to get a job that pays well.  I can't go full time either, i'm just starting out, so it seems like a jail sentence some days.  Looking at close to 10 years of schooling.  I also love nutrition, to become a nutritionist it would take much less time, but just thinking about all that math and those formulas, eek!  Then there is cooking, a school here offers an associates degree for that.  It seems like a stressful job that I would not get joy out of.  Cookie cutter restaurant recipes. 


I look at it this way, it wouldnt hurt to learn about social sciences, that can be applied to any field.  Maybe take a break from social sciences, go for that cooking degree or get a nutritionist diploma and work with food. I'm showing my indecision right now.  I envy those people who knew what they wanted to do early on and are successful at it and thriving. 


That's what I meant. I agreed with you.
And you responded with vitriol, "dear". Not at all nice. And from someone who was so upset with perceived negativity.
Agreed, Patti!
I guess if I were the OP, I'd be looking while working. :-)

I agreed with post up until that SM
"fascinating and exciting times" comment.

The work is going offshore to India, Phillipines, China, Guam, Timbuktu, whatever. Anyone with a small child they hope to home school for 18 years, better find a new line of work.

Things are changing, but they most certainly are not getting better.
Agreed, standard set, so
who would that be? When can we start? Who wants to help? What about a committe appointed and administered through a university with Merriam-Webster, Stedmans, NIH, etc. on the committee. I once met the man (on the phone) who started Sno-Med. Wish I could find his phone number. Maybe he could help us all. All this middle-man stuff and uncertainty has to stop. Thanks for your post.
Agreed, that's not logical. (sm)
...so it's a good thing no one said that. :-) Not sure where you got that idea. I don't question Norton's or McAfee's "safety," only their superiority (and I have, indeed, seen numerous systems slow to a crawl while either was installed and running). As I ended my last post, YMMV (Your Mileage May Vary).
We could have our own network MTtV

Have a show like Candida Camera where a resident spends an hour with a patient that he doesn't understand.  When the doctor asks where the pain is the patient can point to his chest and as soon as the MD starts listening to the chest, the patient can change his mind and tell him the pain is in the back.  When he goes to the back, the patient can tell him, "no wait, in the stomach".  He can give him a list of medicines all spelled wrong and dosages all wrong.  Then when the doctor is giving him instructions, the patient can start talking on his cellphone, making the doctor sit and wait while the patient talks to someone else.


Or....


In another episode of Candida Camera, show a physician talking to consulting doctor who speaks a number of different dialects or a doctor who talks a million milds a minute in half-syllable words.  Watch Dr. A try to understand what Dr. B as he makes up words, lab tests, and diagnoses. 


network solutions dot com....nm

For the network either, apparently.
BTW, I think it sucks that he left his wife and poor little ill baby for his new co-star. Glad it was canceled!!!
What about DISH network?
We are not worried about the TV aspect as we do not own a TV! This would be strictly for the internet service.
Is the printer on a network?
You may have to "wake up" the computer that printer is directly connected to and/or reboot that computer.
hughes network
I had them also before as I live way out there. They sound a little better than Wildblue but I still had many problems and felt they were not much faster than dial up either. We now also have DSL with windstream and even though it is the slowest connection that windstream has, it is better than dialup or satellite. I enjoy it also. To get started with Hughes network it cost me $800.00 to buy the dish and $60.00 a month. I still have the dish on the house and have no use for it. I too am happy with my DSL.
Network Problem
The problem could be any of several different things. We'll have to step through this and I'll need to be able to ask you some questions so we should probably take this offline to email.

Just hit "Reply by E-mail" at the bottom of this post with the subject "Network Problem" and I'll get back to you.
network air card
I have one which I purchased a month ago. it works well. I went with Verizon because it is 5 Gigs and ATT is only 3 Gigs of usage which makes a lot of difference. It works well and is portable. Sounds like it would be good for you in your situation. The first bill is more becuase of the setup fee, etc. ($112). I have not decided if I will keep my internet carrier or just have the Verizon. it is enough unless you want to view movies do a lot of video stuff. That will send you over the amount and cost a lot more. Hope you granddaughter gets better post haste. Will remember her in prayer.
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Pay kids work around office, renovate office.
x
It depends on what the agreed contract between
the company and the client defines.

I know of 2 companies that provided all work out of TAT for free to the client (so, of course it cost the company considerably because they were paying out money but not taking in money).

Regardless of what it costs financially, it costs in reputation and that is just as expensive and devastating.