QA???

I've been doing medical transcription for almost 20 years, 13 at this hospital I work for now.  We are supposedly getting a raise soon, but this is totally dependent on our QA scores.  I can handle that, in spite of the fact that we have pretty much been left to "creative license" as long as I can remember, with spotty quality checks here and there. 

Now, I have to drive to the clinic once a week (almost an hour for me one way) to have a 15-minute meeting regarding my weekly QA score.  I just had my first one and I was MORTIFIED!  My papers looked like essays from a high-school drop out - RED ALL OVER! 

Right now I am pecking so very slowly on my keyboard, so scared that I will mess up.  I feel like I'm the WORST Transcriptionist in the world.   The worst thing is, a fellow transcriptionist is QA'ing me.  She has only been with the company a few years.  

I have to admit, when I sat down with my corrected papers at home, I was floored by the mistakes I made that were legitimate.  But on the other hand, there were things that just seemed ridiculous.  On one of my ESL reports, I had three points taken off for a blank I had left, and I am not a blank-leaving person.  Evidently she understood it and I didn't, so it was wrong. 

I guess I really just wanted to vent and find out what everyone else's QA experiences were, as I'm really new to this whole process.   I would love some input.

Thanks ladies!

• QA??? - girl4givn
  • Bad QA experiences - mtathome
  • My last QA review was a BIG surprise. Here I thought I SM - EditScripter
  • I know your pain - My Q/A experience
    • me 2 - mthanded

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