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Serving Over 20,000 US Medical Transcriptionists

Spoken from the true heart of a company owner (inside)

Posted By: Piedmont on 2007-12-22
In Reply to: While I am sorry for your friend's situation... - ...

we read all kinds of things on this site. Most of it terrible things that are done to us. Companies making gross amounts of money over our backs and to spend it buying other companies for gross amounts of money. This company knew what they were doing long before they did it, don't tell me or anyone they didn't. They never even considered this woman let alone knew she was having surgery. You guys don't think that way. You don't see our faces and feel whatever you do to make a profit justifies the means. I am not a religious person but I do know what goes around comes around. Chew that.

As far as "preparing ourselves," how do you do that when pay is low, you have to work umteen hours for a halfway decent line count, and then get let go at Christmas time?

As far as short-sightedness? What is astounding is you would even say such a thing as you are probably sitting by a Christmas tree done done by Neiman Marcus. It is hard to save any money with what is happening to the transcriptionists today.

Do not answer this with attacking me. I don't answer trivial, cruel people.


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spoken like a true Democrat

nm


Spoken like a true healthcare professional.

Spoken like true "suit". All about the bottom line,
,
I still work there and so do many others who have spoken to attorneys. See link inside for numbers.
http://deflaw.com/
One of mine would "tinkle and flush" an open heart surgeon true - @O
nm
FROM THE OWNER OF THE COMPANY
This came from an email from Andy, the owner, last December to the employees:

"Whether we think offshore labor is right or wrong, it has become a fact we cannot escape from. OSi will not actively pursue offshore labor contracts, but we have made the decision to experiment with using some offshore labor to save this large OSi client from going elsewhere. We believe this is the best decision for our employees assigned to this account and the company because this account is growing and we can assign the offshore part to the future increases and not have to reassign any OSi MTs. OSi is committed to continue using US MTs for the majority of their work and we will continue to resist going offshore."

He is talking about Ochsner, and I was told that they STILL offshore to them and also to Sarasota and Mayo.

The problem is that they LIED AND DENIED AND LIED AND DENIED this for years. They got caught when the then-QA manager, SD, mistakenly forwarded an email from the Indian company to the company employees. Of course, she was demoted, so they hired NP to replace her. However, FA pitched a hissy and threatened to go on strike because she was overlooked, so they kissed her a$$ and moved NP to another position. Not surprisingly, that department has gone straight to the toilet, and almost everyone has either quit or gotten fired, in addition to the mass exodus of employees since this came to light, because she is incompetent, inexperienced, and daffy as hell and is the most irresponsible, nonproductive person in a management position.

Be careful. If you are not in THE circle and kiss a$$, you are so dispensable that it is not even funny.

Any company that repeatedly lies about offshoring, promotes incapacitated people on power trips, and sends the work offshore in the first place, is ruthless and cannot be trusted.

Look elsewhere. It will only get worse!



The owner of the company said this.... AND
on her site boasts about how she has 13 years experience and those working for her have superior quality, meet deadlines, and desire continued learning...

You would think since she wants such superior quality work, she would be willing to pay for it. Undoubtedly this is a 6-7 cpl company...

Yep, she no doubt gets superior quality there or newbies who will take anything and never expect more money.
I left another company because the owner sent out

an email to people she felt confident would defend the company on another website against flames (and my name was on her list) asking us to keep up with the screen names of the people who had negative attitudes.  The purpose was to give this list to the recruiter who would then black ball the hiring of these people or get rid of the ones who were already employees..  After reading this agreement, I get the feeling they want something similar.  One thing I learned a long time ago is that you cannot control what other people feel, say, think or do.


I turned notice the same day.


off on a tangent huh company owner?
NM
Owner/Operator of Trucking Company
nm
I've know the owner and it is a small company. He doesn't know the first
thing about MT, word processing programs, etc.   I have worked for the company through 3 owners and now I do prn work for him.  
Again, DON'T go with a for sale by owner agent. Buy Owner is the same thing.
l
Keep in mind, this is only ONE company: See inside...
http://www.voicerecognition.com/3000customers.html

A list of all their customers...
MDI is a great company. (See inside)
First off, Liz was not "promoted", she is the prior owner of the company.

Jason was fired.

We have very low turnover in team leaders, and the last time it was posted was around March of this year.

Good points about the backlogs, I will make sure that Deb & Terri send out the list of accounts that are out of TAT
This may not hold true if the company is
I believe there was a ruling in the last few months that changed this for the state of New York but since no one answering you (including myself) so far is a tax accountant, you should ask a professional.
This is true for me BECAUSE of the timekeeping my company uses.
Our software only records actual keyboard hours, not just signed-in hours. So unless you are actively typing in a record, you are not considered "working" and the timekeeping stops. If you pee, you're not working. if you're in a chart and stop for more than 5 mins (like researching), you're not working. It always, always takes way more than 8 hours to get in 8 hours of 'work.' It's completely bullsh**.
In true IC situations, the company CANNOT set your hours...
However, your contract can stipulate that you do a certain amount of work within a certain timeframe.  They also can ASK you for a general idea of when you will be working, but they cannot make you/tell you that you have to be working certain hours.  If they tell you when you have to work, you are not longer an INDEPENDENT contractor - "independent" being the keyword here.  If they set the hours, you are an employee. 
That's sooo not true. The company can change
Nice try but you really don't understand what you are talking about.
Not true. I work for a company that offshores.
Good grief.

SO true! My company says they adhere strictly -
to the BOS, but then there are pages and pages of EXCEPTIONS to the rules for different accounts, and even different individual doctors. The docs are the ones who want their notes transcribed, so it just makes sense to do it the way THEY want it.
Not true. "If the company makes money"???
That's funny.

Bonuses are usually based upon production. If you reach a certain production, you receive a bonus.

Whatever criteria is set, one must meet - I agree.

However, if an MT meets that criteria, and the bonus is to be paid on a certain date, they are delinquent in pay if the company does not pay on that date. The company set the time...not the MT.

I'd still seek a legal remedy.
True. I was told this by a friend who is a computer tech at a company
here in town. He was going to do it for me. No way would I try to do it myself. Luckily, I was able to buy one with XP on it from Dell.
Well spoken.
.
If the OM has already spoken

to her about it twice and she is still doing it, then she probably will continue no matter what.  I applaud your effort, but in most cases the docs don't straighten up.  I imagine you know this and that's part of your frustration.  I sure hope this one is an exception to that rule and you get to keep her.  Good luck to you! 


hah, spoken like someone who NEVER sm
fell on really hard times.....until it happens to you, don't judge.
Spoken like someone who has no clue.

I have a bright idea for you. Go find your own accounts and charge them the rate that you feel you're so worthy of. I'm sure that if you get some takers at the rate you're asking, you won't have to worry about having too much work to do yourself so you won't have to worry about paying another MT the rate you're asking for.


I agree! Not all thoughts need to be spoken. nm
nm
NO PROB WITH ESLs WHO ARE WELL-SPOKEN - sm

since there are a lot of them who really put forth the effort to be understood; I don't mind being a little more patient with them.  But the ones who KNOW their English sux and insist on rambling on a 78 rpm (as well as their American counterparts).  What I would really like to ask them to do is to SPEAK LIKE YOU SPOKE AT YOUR JOB INTERVIEW WITH THE HOSPITAL.  I'm sure they had no trouble being understood then. I'd still rather have a good ESL who's reallying trying than a sloppy US doctor - we KNOW he/she knows how to speak correctly; it's just carelessness.  What are they going to do with the few extra seconds they save?


Most hospitals I worked at would not tolerate lousy dictators - and from my experience, mgmt. almost always sided with the MT.  I even overhead one administrator tell a sloppy dictator to .."Either clean up your act or get someone else to dictate for you.  We're not getting into a lawsuit bec. of your carelessness...and my desk is stacked with resumes. 


MY PET PEEVE WITH ALL OF THE DICTATORS?   PLEEEEZE take the 2-3 seconds it takes to SPELL ANOTHER DOCTOR'S NAME, esp. with a CC.  I'm born knowing how to spell it, right?  But I'm not jumping hoops looking it up ... just leave blank.  They'll get the message.


But we know the MTSOs won't touch that subject.  Better see US tear our hair out and loose $$ with s---y dictators than confront the client.


No, never. I would have been an owner of a
I would have loved to own a floral shop, catering business, and photography studio that specializes in weddings.  Now, I'm too broke to take classes in photography or start my own business.  I should have done it while I had the chance, but I was too secure with the money I was making before and thought it was a lucrative field to be in.
Maybe the cop knows the dog owner.nm
x
Owner....
x
The owner
should be happy you left a blank if you weren't sure of it. It's much better to blank than to guess on somethin, and even people in the business a long time have issues when beginning something new.

OV/owner
I have 15 years experience and when I first read your note, even I had to stop and scratch my head for a second for what OV meant, (LOL) but I have it in my expander. I agree with the other post in that the owner should be glad you left a blank than to guess at something. I like to think that would be the mark of a good Transcriptionist to leave a blank rather than gamble at making a mistake. Also, when we learn new things, it can be stressful because you are trying to do a good job in areas where we are all new and perhaps learning new things and words. I say, keep up the good work and we all learn from our blanks whether we are new in the business or not. She was really harsh to make that comment.
I think the owner's name was Dawn. nm
,
the owner screens the MTs and knows what she is doing.
There is one editor/QA person who if push comes to shove and you can't get it you can e-mail that person. It's a small company and run smoothly with no pompous people allowed and no incompetent people allowed.
as a former MTSO owner

Personally, I would not hire anyone unless they could transcribe the hardest dictator I had. And that is at LEAST two years of acute care experience.

I think the expression is, "burned once, twice shy." 


If the owner's name begins with a L, then she's sm
okay.  I worked for a company out of Florida called Mediscript Inc a year or so ago and she was real nice.  Email me if you like.
Sante Fe owner
I bought a 2004 Sante Fe and I absolutely love it.  I get 27/mpg in the city and about 35/mpg highway.  It is roomy and comfortable.  You also can't beat the warranty.  I had some paint chipping right where the doors close on the bottom.  I called the 800#, took it in and they fixed it without a nudge and gave me a 2005 to drive in the mean time.  Mine is a 6 cyl and fully loaded with a sunroof and all and I only paid $17,000 for it.  It'll be paid off in September!  Yippee!
Nobody is satisfied with 8.5 if owner is getting 19. (nt)

Not an owner and I do not farm out

I agree that no one should work for $10.00 an hour in this profession.  Funny how I've gone from someone new in this thread to someone who owns an MTSO in this thread.  Wrong and wrong. 


I have my own accounts and do my own work. 


I just feel that if you form a group of burnouts, then you continue to be a burnout forever.  My initial thought was that only burnouts are invited to form a group by the OP?  What about new grads that have a lot to offer in this field that would love to be sitting in some of these burned out seats making some money. 


If someone has been burned out time and time again, it is time to look inward at one's self and their choices in their career. 


I think it would take one burn out session for me to know this is not my gig.  I'm not so sure I'd look for other burn outs to join me in my misery.   


You are the owner of this business, are you not?
If you want to make it 20 minutes, that's your perogative. You don't need to ask permission to do what you need to do.
I would second your post as the owner
of my company called me yesterday to assist me with a problem since I had some new antivirus put on my system, just was not working with my platform. This was not the first time she has helped me out and I really appreciate her.
As an IC, you are a business owner .
The organizations you mention are for employee labor relations.

It is up to you to negotiate for your business.

must be the owner who does not want to answer
Are you American?
Owner/Moderator
Will you PLEASE address this issue?  I don't want to hear you tell me you are trying to get things together since you claim to have been the web developer for some years. If you want people to trust you, do the right and LEGAL thing and take action.  Cutesy little picture of the 2 of you ... wonder what else was cooking that night?
Not at TransTech, They are/were all MTs. Even the owner used to be an MT. One of the
things I really respect most about this company actually. All supervisors, managers, leads and even the owner used to be MTs. I think the only ones who weren't are the IT staff.
set up by previous owner
wasn't it???
Is the owner's initials AM? sm

If so, her rudness ran me away


Emailed owner....
Thank you for the offer. That is so nice. I just emailed the owner asking her if she had this information for me or if any of the other MTs there have it.  I will let you know and appreciate the help so much.
Thank you ghost! So true! So true! More than one person!
xx
Yer crackin' me up! True, true, true! nm
x