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Surgical accounts

Posted By: Patti on 2007-03-01
In Reply to: Surgical account.. - luv2scribe

I have two surgeons, surgical-oncology and I charge 0.12 cpl gross lines with pick up, print and deliver.  I do about 10,000 to 12,000 lines per month.  Very few procedures but lots of consults. H&P's and letters where I make my money.  Can do close to 500 lines per hour with them. 


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Stedmans Med & Surgical Equip words and Tessiers Surgical Word Book (3rd Ed). I'd be lost
without them.
Stedmans Med $ Surgical Equip words, Path and Lab words, and Tessiers Surgical Word book (3rd
edition).  I never buy drug books anymore.  Waist of money in my opinion.  New drugs come out so often, it's best to use the web.
How about zillions of accounts. MQ has these accounts so overloaded even the new hires dont have any
work. I would love to read some of these reports and then they expect perfect QA and no blanks. Did they lose their minds completely.
surgical terms
Why don't you invest in ref. books? Trying to do this job without them is like trying to build a house without a hammer for goodness sake. I don't understand you people - always looking for top pay and taking the cheap way out to do your job without proper tools.
Surgical Transcription

Hello.  A local surgery hosptial is hiring im my area. I've been transcribing psych and technical material for 6 years. Anyone know of good web sites for daily surgical transcription, what to expect in common surgeries and any resources for surgery brush up?


 


Thanks


Surgical account..
I am trying to get a local surgical account but my problem is they currenlty send their dictation overseas.  However, they are having to pay their nurses extra to edit/correct them because the finished report is of very poor quality.  Here are my questions....Does anyone know how the average of what companies pay for overseas transcription?  I don't want to sell myself short but I also don't want to work for nothing.  Do I have an advantage because I am local and will provide a "finished" correct report?  I am getting a proposal ready and want to make sure I have covered everything.  Thanks
Surgical margin
"if-nas-co" surgical margin negative for tumor.  Pleural fibrovascular adhesion was mentioned just before that.  Any thoughts as to what "if-nas-co" actually is?
The Surgical Word Book
is the best!  I do almost exclusively OP notes and I couldn't do it without this book.  Steadman's is also excellent, but if you get Steadmans you will have to get two books (Equipment Words and Surgery Words).  The Surgical Word Book has both together in one book.   
Surgical nursing books.
http://www.alibris.com/search/books/subject/Surgical%20nursing

Try this link :)
If you mean the Surgical Word Book, it's the best! nm
x
IMO, yes. I would love to be a surgical tech.
No money for school, nobody to make the house payment while I'm in school (if I had money to go), etc., etc.  I'll be toughing it out for 11 more years till the house is paid off. 
Surgical removal of a baby????
I had that one yesterday and thought how strange to work delivery that way. If you ever work on Escription you will get a lot of laughs - it is voice recognition and I have had a ROS that said the man came in through the garage until the cat fell from the sky - have no idea what that was supposed to mean.
All different word books, surgical

A dictionary is not going to be near enough for acute care.  You're going to come across many different instruments, techniques, procedures, etc. 


The "particular" factor will relate to the client's specific instructions, i.e. expanding, not expanding, symbols, most likely BOS compliant, verbatim, etc. 


I agree = cervical not surgical

I just use the surgical word book. There
are three pages of bandages in there.
Buy a Stedman's Medical and Surgical
Equipment Words book. One of the best references around.
The accounts are old and she keeps her accounts TRUSTING she hired the right MTs
who if in doubt will ask questions regarding reports. No one can find all mistakes in all reports and that is human to have a report with perhaps a typo. You think anyone reads through all the reports of a national company before they get to the hospital? Not a chance. Some random QA is supposed to correct all mistakes? Not hardly. Doctors/dictators make mistakes too. We all do. So do QA people. So the thing is this person hires good people who are trustworthy, the hospital likes the way she does their account and life goes on quite nicely w/o hovering editors/QA people. BTW, who QAs the QA people on your accounts. Ever wonder?
The Surgical Word Book is the Bomb for me!
It has so much in it besides surgical stuff. I then use Quick Look Drug Book, Stedman's Dictionary, and Sloane's Med Word Book. I love books but Google as well - usually double reference. And, let me not forget, the BOS2
ENTER NOW! Surgical Compendium (CD & Book)

MTSTARS MT WEEK GIFT GIVEAWAY!


ENTER NOW TO WIN!
(Pulling number 38)
Click on the Reply by Email blue link or email to freebie@mtstars.com to enter
One entry per person, only one email address allowed.
Please give your name, city, and state for when we post congratulations.
You must enter each giveaway to be eligible to win.
All entries are put in a hopper and the number shown above will be pulled.



SURGICAL COMPENDIUM (CD & BOOK)!!


GIVEN COURTESY OF:


MEDITEC.COM

GOOD LUCK!!!


I agree. Best surgical word book!!!!! nm
.
Sounds like my Surgical Word Book sm
by Claudia Tessier.
Two: Dorlands and The Surgical Word Book -- SM
I use secure online reference sites for everything else.


surgical equipment info is good
nm
need a good surgical equipment website, anyone have one

Any help would be needed.  Learning to do acute care ops - and need some good surgical equipment sites. 


 


Thanks


Surgical Word Book (Tessier, NOT Stedman's). nm
nm
Anybody know of any good sites for surgical term reference? nm
-
Tessier's as mentioned & Surgical Word Book

By far, Tessier Surgical Word Book! The Bomb!
nm
Same context each job. "Well-healed surgical scar."
p
page 179 in Tessier's Surgical Words..chromic..nm
s
Tessier's Surgical Word book is great for ops
x
Geeze, I remember the wax belts, and the red surgical book that was waxy, too! nm
x
CONGRATS to D. Baker from Phoenix, AZ on winning the Surgical Compendium
/
The Surgical Word Book by Claudia Tessier (see message)
is set up like that. It is black with silver and GREEN lettering.

Love, love, LOVE this book! Good luck!
Stedman's Medical and Surgical Equipment Words is invaluable. nm
.
My extreme interest in all things medical/surgical keeps me loving it. nm
.
Also onelook.com as the Dorland's links right off there. Book would be Tessier's Surgical Word
s
Not all accounts are good accounts. One
That should not be the case. Sounds like you need new accountant with strong knowledge of IC deduction.  We save a several thousand on what we pay in taxes based on what I can deduct as at home IC, $2000 off the top for what I pay my child to help with office chores, as an example.  The measly 7.xx% I pay that an employer would pay is well worth my independence in being my own boss.  
Updating surgical references - new Stedmans Word Book, Tessier Surgery Book or others - best one in
nm
I would buy new a Dorland's Medical Dictionary, Stedmans Medical and Surgical Equipment...SM

and Tessier's The Surgical Word Book, 3rd edition.  Books you could buy used I would say would be Stedman's Pathology and Lab Medicine and Cardiology/Pulmonary word book.  These are all the books I use the most during my day.  You could buy other speciality word books as you need them and could probably go used with those.


I wouldn't bother with buying a drug book, new editions come out every year and I just stick to the FDA website and RXList as my drug references.


Also FYI, not a book, but I use my Stedman's Electronic Medical Dictationary a lot.  It's easier to open the program than it is to pick up a huge 30-pound dictionary.


Agree. You could be a Surgical Tech or Respiratory Therapy or a Med. Tech. nm
s
Lots of 'em, but use a Lab Words, Sted's Ortho/Rehab Words, & Tessier's Surgical Words most
s
Medical Word Book by Sloan, Surgical Word Book by sm
Tessier, Dorland's dictionary, BOS, and my very fave I think is now out of print but called Spellright by Rice.
How many accounts?

My national employer has 19 accounts in my queue, though I rarely work in all of them in a week or a month.  Still its too many.  I'll often work 5 or 6 accounts in a single shift, despite the promise of a limit of 2 or 3. 


This is a terrible business practice. If you are a dedicated MT, it requires extensive time to review account-specific instructions, not to mention being unfamiliar with place and people names associated with the different regions.  It is unfair to "quality patient care" to bounce MTs into unfamiliar territory.  After all, how quickly and accurately can one transcribe a record when you are overwhelmed with studying your fifth or sixth different set of instructions in less than 4 hours?  I believe the substantial amount of MT shuffling is to slow us down--they have overstaffed and its to their benefit to force familiarity with odd accounts so they can do it again next time.  They do phase people out of primaries and secondaries and even tertiary accounts once they become proficient.  We hear the work is low due to summer slow down, yet they keep sending their "please welcome our newest recruits" memos.


And, yes, I will definitely be searching for a new company very soon. 


I have 8 accounts and seriously,
they do run out of work, but I change my work hours. I know if I get on at 6:30 a.m., I will get a decent amount of lines done in about 2 hours time with the normal interruptions of kids. I usually do get back on in the afternoon to try to finish up and there usually is work for me at that time too. I was transferred to Amherst when our office closed. I have been with MQ for 4 years. It just stresses me out that people complain so much about Medquist and it is always the same people. Why not get another job????? Why do they continue to come here and complain about the same thing over and over and over again????? It is the most annoying thing I have ever seen. I agree that we all need to vent, I do too. But why remain at MQ if you are all so unhappy? Maybe finding another job with a different company will make you happy, although it seems like people from every other company are complaining, as well.
15 accounts......
Yes, but it is important that we post this information. I believe, or at least I hope, that the people at the top need to hear this.

The people at the top management levels read this board regularly. They are concerned about the bottom line. Three things affect the bottom line: production, TAT, and quality.

If you have 2-3 accounts, you will have much higher production, much better quality and TAT will be better controlled. You will make more money because you are not wasting time jumping from account to account.

I believe the problem is in middle management. They are the ones putting us on 15 accounts at a time. (I actually had a supervisor who told me she had asked the manager while she was throwing me at every problem account and her answer was...."Tough S---" Unbelievable.
These are only for MT's/accounts that are on DQS
If your account has never been switched to DQS, I don't believe you would receive a check. This somehow pertains to DQS. It appears that the longer your account has been on DQS, the larger your check would be. But this is all a mystery to us MT's. It may also pertain to certain accounts/clients that MQ had misbilled, per the law suits against them. At this point, MQ upper mgmt is keeping very quiet about this check, so can't help but think that it pertains to the overbilling that they had done to some MQ clients -- possibly we were the MT's who were worked on those accounts. BUT YOUR GUESS IS AS GOOD AS MINE about the purpose of the check, other than they had to pay back some monies FOR ONE REASON OR ANOTHER. Will we MT's ever know ????
TOO TOO MANY ON ACCOUNTS
Don't forget to call Human Resources and follow up with a written Employee Complaint with ALL these complaints. They think the complaining is only from an isolated few and won't even take things seriously until the written complaints start to mount up.
Try for your own accounts - How did
xx
Those of you that have your own accounts, what's the

best way of getting your own accounts?  I have one small local account that I got from a newspaper services ad eight years ago.  If I had two or three more like this one, I'd be a happy camper.  I've mailed postcards and made cold calls with no luck whatsoever.  I've even done intro letters with business cards to new providers on the city business license list and in response to help wanted ads.  No nibbles there either.


It doesn't even necessarily have to be a local account.  It could even be Internet based or via mail/UPS.  One guy used to priority mail tapes to me from New York back when I had my virtual assistant/secretarial business.


Any positive suggestions are welcome.  Thank you.


New accounts

It is like selling a house or anything, it takes a large volume of people to get one buyer.  Even if I am not looking hard,  I send out flyers every year or so to keep my name out there -- have a lot of people that are willing to subcontract for me.  I also hit the smaller ones sometimes and do the rounds in the medical office buildings by the hospitals.   Send flyers out to smaller cities/towns if you are set up for digital as those are the ones that are sometimes looking.   Do networking with other MTSO's in your area. I know many in mine and we all network together.  A lot of it is being at the right place at the right time as they often just throw our flyers out and that is why you have to keep sending them out.  Offer something unique -- I cut apart chart notes and that helped with a couple of accounts.   Stupid but they love it.   Also accounts that use transcription services -- take them a flyer personally with some cookies -- it does work to get it to the manager's/doctor's desk it really does.   I have also offered my own accounts a "finder's fee" if I get an account.  Anything works.   I have gotten a few through the yellow pages.  But it takes time and persistence.  One mailing does not usually do it as there are a lot that start up and stop so if they see it once or twice, they remember it.   Good luck.   Keep your prices fair and offer a good service.   Patti