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Serving Over 20,000 US Medical Transcriptionists

This is tantamount to complicity in a theft.

Posted By: Words on 2006-08-13
In Reply to: Somewhat of a Dilemma - LinK

This could have been an opportunity: It took someone elses time (=money) to acquire that nephrology office as a customer. It took your employer time/money to train you. Surely your initial reaction must have at least slightly been that there was something wrong with this picture. You should have said, hmmmm, its sounds interesting but can I have a week to think it over? Then you could have used this as an opportunity to educate or remind this customer about what they are getting for their fees to the transcription service: You could have taken that week to gather some examples of dictation errors that were caught by you and your co-workers on their particular account, especially those of a risk management nature (thereby potentially saving their butts from lawsuits = $$$). You might have asked around if anyone had any funny blooper type words or phrases on the nephrology account, & demonstrated how the company you work for was conscientious enough to reword these, possibly avoiding embarrassment to the doctors these were dictated by. You could have visited AAMT's website listing the MT job description and picked out some factoids the average doctor office business manager would not know about the skill level of MTs capable of transcribing nephrology dictation. If your company and/or co-workers were involved in continuing education (which you pretty much have to be), you could have calculated the approximate total number of hours per year you and your co-workers spend on continuing education, resulting in the quality of the work they were receiving, and that this was included at no extra cost to them. This could have been printed up all fancy & presented to them by yourself or someone at the company you work for, and they could have walked away reassured and happy how much money they are saving by staying with the current service. If after all that, they went and pulled the same stunt with another MT, and your company lost the account and the MT, the company should have just said good riddance. Oh wait, I guess that is partly what happened!


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identity theft
Hey, I just saw that someone else is posting as "Nymt", whereas my handle is "nymt" all lower case. This may cause some confusion and I have no idea who was first. Any takers? No animosity, I promise.
Identity Theft - sm
The process of identity theft is one of gathering bits of information from various sources. Everyone will find Mitnick's book, "The Art of Deception" very entertaining and perhaps even frightening in this respect.

Small bits of information can be used to garner others that are more compromising. That's the bottom line.

But your resume itself can be enough, depending on the question that the fraudster wants to answer. For instance, what if the "phony" job ad was simply placed by an MT company in order to find out which of their employees are out there looking for jobs?

I get calls from "employers" wanting to "check references" on people. I always get their phone number, verify it, and then call them back. However, I'd bet that most do not take these precautions, so if I have your resume I can start to call your previous employers, tell them you've applied for a job and, believe it or not, if I'm skilled at social engineering, get your former supervisor to tell me a LOT of things you'd never suspect.

Bottom line: Guard your privacy like a mother lion guards her cubs.


THEFT? That's going a bit far and is unfair..sm

While I agree that cherry-picking is not fair, either, I wouldn't go as far as to call it "theft".  The MT is doing the same work, a day's or line's pay for a day's (or line's) pay.  If you were to go to a store sale, and someone else were to pick out the most desirable items first, would you also call that stealing? 


More importantly, I would not blame your fellow MT.  (They are trying to put food on the table the same as everyone else.)  I would blame the crappy, thoughtless dictators, and those who have made outsourcing possible, thus leaving all the crap work for us "cherry-picking" MTs.


identity theft HAS happened - sm
I know of two transcriptionists that were arrested for identity theft. It took a long, long, long time to catch them, but they were finally caught. Also, I worked at a hospital that decided to outsource, and we tried telling the director that some of the doctors dictate SS# on the report to ensure that we have the right patient, and that that could pose a problem with outsourcing. But they didn't want to hear it or correct it.


Theft $400 and above is a felony in most places
Did you call the police where they live/where you sent the equipment? Threaten them with it in email (go to readnotify.com and sign up for the trial and you can see if and when they open your email). After that, do it. Call the police and file charges. That is BS and they need to pay the consequences.
Identity Theft is one reason
The medical records have SS#'s, full names, addresses, depending on header info it can have employer's name or ins. info. It is hard enough to prove/solve/control identity theft in our own country let alone coming out of other countries. That along with the mistakes in the reports that can have a very drastic effect on a patient's care/life. AND if you don't mind the work being done overseas for a fraction of what you are paid so that you no longer have a job...it can't get much more obvious than no paycheck coming in.
How would the info from our resumes be used for identity theft?
I guess I don't understand it. My social is not on my resume. Only my name and phone number and previous employers. How would one use this info to gain enough info to use my identity? I am just curious.
Cherrypicking - such a cute description for theft.
cc
I saw a special about theft in the post office years ago. SM
This isn't saying they all do it, but luggage handlers and post office employees have a high rate of left.  I bought a really cool Video Now XP for my granddaughter. The tracking information says it reached my local post office and they scanned it in there.  They say they never saw it even though they scanned it in.  Someone there has a really nice present for someone this year and they didn't pay for it either.  Disgusting.
They might if they realized with SS# on medical records, identify theft could happen. nm
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