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What kind of feedback have you been getting? I would never

Posted By: QA specialist on 2006-04-02
In Reply to: scared into trying harder or leaving? - me

ever knock an MT down. You have to give positive feedback. That's part of being a good QA person. I have seen some QA that were rather harsh in their words and I do not feel that is the way most QA are. There are a few though.

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MQ feedback from QA???
Are you kidding???
Feedback on e-MTS

Does anybody know anything good or bad about this company?  I am looking for a good MT employment position, and I have been burned before (by Voice Systems--they don't pay!). 

e-MTS (Electronic Medical Transcription Services
Contact: Recruiter
2836 N. University Dr., Coral Springs, Florida 78065
Telephone: ., Fax: .

More MDI-MD feedback, please?

Well, I just got offered a statutory position at MDI-MD, but the huge packet of policies, acceptable acronymns & abbreviations, etc. (8 attachments!) plus having to set up a specific testing time with proprietary equipment and specific tech help is a bit daunting, not to mention having to submit a schedule 2 months in advance!

I have satellite as my only option, so that limited my choices of accounts, too.  I am apparently going to get an account with a high percentage of ESL dictators.   .  I can't TELL you how tired I am of thick accents and having to edit the grammar of ESL dictators. 

In addition, I must learn to use their BayScribe with its own word Expander instead of being able to use Word with Smartype. 

Is this all worth it? 

I would appreciate any feedback, good or bad (hopefully with details) on MDI-MD. 

Thanks for the feedback sm

Talking about teens. I heard on the radio the other day that some teenager, I don't know the age skipped school so the father made a sign that said I skipped school and my father is making me stand here.  He made her stand on high traffic road for 30 minutes.   Most callers said they applauded him.  

I feel better that I am not the only.   I starting to think that she is getting cold feet about going on to college. 



thanks, all, for your feedback.
 I will be trying the B&L bifocal contacts next week.
Thanks for the feedback!

I've checked in with my LT colleagues, and they're echoing what you are saying as well. I'm considering it a gross error and landing those applicants in my Delete box.


Thanks for all your feedback...
At least I know I'm not alone - and yes the "attitude" is what REALLY bugs me.  Thanks again.
Looking for feedback

on my job situation at the current time.  I underwent major foot surgery (right foot) on 04/10/07.  I was off on surgical leave from then until 07/16/07.  My doctor did not want to release me back to work until 07/16/07, but my FMLA ran out on 07/02/07.  My place of employment gave me the run around about extending my FMLA but they did.  I have been back to work transcribing (I am the supervisor and senior Transcriptionist at a local mental health facility) now since 07/16/07.  Every evening my foot swells so bad that I cannot sleep. It throbs and hurts. 

I asked if I could work just 4 hours a night for the next month to transition back.  My supervisor said she did not care; however, my HR person stated that it would affect my insurance, which is based on fulltime status. 

Here's the main problem.  There are rumors that they are going to get rid of in-house transcription (I have been here for 15 years).  They have already hired a service "to help us", etc. 

I would like to just work 4 hours a night, or maybe even have my doctor write me an excuse, but with having used all of my FMLA for the year, my job position is not secure, especially in light of what is going on. 

Here's the cincher, I have an FMLA person who calls off all the time, and she seems to be protected (insurance, etc.).  This woman is just dead weight in my department, but I can do nothing about it because she is protected under FMLA.  I had to use all of my 12 weeks of FMLA up at one time due to my surgery.  She takes hers here and there, and every pay period receives one day of PTO; so, her FMLA never seems to run out.  I am feeling as if I am being treated unfairly here.

I need insurance as does everyone, so I do not want to jeopardize my job position, but my foot is absolutely killing me.  Again, this was a major surgery and I do not want to mess my foot up working for these ding-dongs that do not seem to care, that I sit with my right foot up on my desk with a pillow underneath it and an ice pack on top of my foot, while I try to transcribe with my left foot. 

This is just utterly ridiculous - - any suggestions as to what I can do here! 

I'm tired, !@#%#% off, and just plan fed up.







Thanks everyone for the feedback! sm
  This helped tremendously!  Have a great weekend. 
Thanks for feedback everyone

All of your responses REALLY helped. I feel better about my decision to move on. I am not going to say anything to the PT office. I am looking for more acounts and aleady have interviews with 2 companies. I have learned a very valuable lesson - Be cautious and cover your back!        

I ask for and get feedback
and even though I have done this for years and years now, what I do is use what I get back and put in spellcheck several different ways to help me with a term that may not be one I use on a daily basis but may run across again; therefore right there for me.
Thanks for the feedback
Thanks so much for the feedback on Amphion; I'm definitely going to contact them as they sound great! Do you know of people who've worked for them or have you had any first-hand experience?

I realized in my posting that I made an error. I meant to ask about any companies that pay by the PAGE (not the line). Would you happen to know of any that compensate by the page?
Thanks for all of the feedback.
I don't feel so alone now.
Thanks for the feedback!

Ok, so most of you put in 8, but also have a minimum line count that you can do plus some within your 8 hours.  Makes sense!

I don't have a minimum assigned to me per se.  If the work is heavy, they expect more.  If the work is slow, you can do less or take days off, etc.

I do get incentive pay for anything over 1200 lines a day (M-F average through pay period), but did not sign a contract to a set amount.

I think that is part of my issue as well.  It is open-ended, so I am not sure how much to give them as far as lines.

I want to go completely to pool work beginning in January and I greatly appreciate this.  I am just going to have to turn phone off, get my 8 in for the pool work company and call it a day!!

Anyone have any feedback

on the suggestion to slow down and listen ahead.  Not only do I have trouble doing it, but is seems fruitless, as so many of my dictators change their minds several times and other such nonsense. 

I would love to hear from those who have tried (or continue to make it work) and any suggestions or thoughts on it.


Have you given this MT quite a lot of feedback?
Just to make sure your not my STM :)

I have gotten feedback from some errors occasionally or blanks that I missed, but nothing more the last couple of months when compared to the last 9 months that I have been with the company.

How much feedback do you give your MTs whether good or bad? Just curious if you don't mind answering.

No, I haven't heard anything like that with the Kensingtons, but that sort of thing does happen, apparently more so when using a desktop transcribe unit like a C-phone.

A problem like that might be managed by inserting a "pocket equalizer" (like the equalizers on stereo equipment) between the headset and the source. These are usually battery driven. Koss makes the EQ50, for instance - about $20 online.

Or, you can get a device that amplifies the signal and cleans it up, like the Boostaroo. The amplification from the Boostaroo lets you turn the volume from the source way down. Minimizing the drive (power) coming off your source can sometimes eliminate or minimize these unwanted audio signals in the new amplified signal that gets sent to the headset from the Boostaroo. Unfortunately, for any given situation there's no way to predict whether either the equalizer or amplifier will help.

feedback please!

I don't think the original posted so I am going again. Sorry if it posted twice.

I am new to being an MT and have only worked for 9 months now. I absolutely love this job, but I am falling out of love with the small company that I work for. I have little to no support and it is not uncommon to even get a response within the week. My work is dwindling and so is my paycheck. It is all very disorganized and I have been lost in the shuffle.

I work hard and am good at what I do. I am very accurate and am getting faster. I am just lost at what I should do next. I need more income than this and I may be very independent, but a little support would be nice.

I guess the point of this post is to get some feedback on my next step.

Should I stick it out with the company to get more experience time before I start looking elsewhere?

Since I have never worked for any other company, what type of company is the preference for most MTs? Large or small? IC or employee?

Also, does anyone have any recommendations on a good place to start looking?


Thank you so much!



You actually get POSITIVE feedback
feedback Now you can check
reports yourself, when you check your line count choose detailed report and then when report numbers are shown you can click on them and look at report...... might help you out some for feedback
Thanks for the feedback and well wishes
I am preapproved for a loan but the payments scare me. I've never owned a home on my own before. I'm also cashing in my small 401k to use for it. I'm young yet, under 35, and know that that is not the smartest of ideas, but my NOT-darling, boyfriend, father of my youngest (2) (have 3 total) is prone to violent behavior. I've put up with his rantings for 3 years, NOT anymore. If I can just get through the next couple weeks .......the house is empty.....so hoping if things go okay, I can move in, maybe before closing. PRAY for me!
Feedback on B.I. (right now on MTjobs.com)?

Does anybody know anything bad or good about this company?  I am looking for a good MT employer. 

Contact: Robin Loatman
105 Paul Mellon Court, Suite 15, Waldorf, Maryland 20602
Telephone: 301-843-9380, Fax: 301-843-7744



Feedback on Spheris

Does anybody know anything good or bad about this company?  I am looking for a good MT employment position, and I have been burned before (by Voice Systems--they don't pay!). 

Contact: Recruiting Dept.
720 Cool Springs Blvd., Ste 200, Franklin, Tennessee 37067
Telephone: 000-000-0000, Fax: 000-000-0000

Feedback on SoftScript

Does anybody know anything good or bad about this company?  I am looking for a good MT employment position, and I have been burned before (by Voice Systems--they don't pay!). 

SoftScript Inc.
501 Colorado Ave.; Suite #206, Santa Monica, California 90401

Feedback about Medware?

Okay, gang, here is one more.  I see that they are listed as the 2005 and 2002 AAMT Employer of the Year, and I am scheduled to test with them tomorrow. 

Any feedback, good or bad, on Medware?

Honest feedback. SM
Personally, I would be very willing to relocate as I plan to do that soon, anyway. Just haven't decided where yet. Plus, if your particular location is on the east coast, that would be a definite bonus for me (personally).

Keep us posted, please?
Feedback on Proscript?

Hi, again, O mighty MTs! 

I don't know where I found it, but somewhere I ran across a company called ProScript out of Florida.  Does anybody know anything about them, good or bad?  Enquiring minds want to know...

Oracle feedback?
Any input on working for Oracle, positive or negative, would be appreciated!  Thank you!
Thanks for the very valuable feedback. nm
Thanks for the feedback, y'all.

Didn't think it was only me.  One national company, I did three months, worked until I got my bonus, figured I had deserved it.  The next company I went with I lasted six months, six months too long, not wanting to change, hoping it would get better.  The fourth national, I lasted two weeks, two weeks too long, and by that time, I knew what I was looking for, so the last company was 2 days.  Got wise!  And as another poster stated, I HATE to change jobs, but in this business, it seems to be forced on you.  When will these companies wise up?  But then, again, they have nothing to lose. 

That's why all QA staff should cc their feedback to the
entire QA staff! QA needs to be on the same page. By cc'ing the QA staff (blindly of course), QA can get on the correct page. That way, if one QA has a question, bat it back and forth to determine the answer. QA people have a good rapport with each other for the most part and are very accepting of the correct way a company does things. If someone challenges something, then we just find the correct answer and that is that! Also, the QA staff I most recently worked with had an updated frequently most common errors and the correct answers that they passed out to the MT staff and it included the reasons for the correct response. It does work.
Your feedback was wonderful
Thank you
I'd love more feedback.
Thanks for the emails but could use some more! All responses are kept confidential. The more details the better.
QA workload/feedback
As a former QA I can tell you that it was different before they gave us a quota to produce a certain number of edits per shift. It used to be quality was the important issue and then it got to be quantity and at the same time they cut back on the staff in QA and, to me, this just spells greed. We no longer had the time to provide proper feedback on each report and still achieve the quantity they wanted. It is sad. The situation only seems to get worse over time. Greed is the root of all evil and will be the cause of demise in this industry.
Have you given them feedback at all during the past
five years? I find it hard to believe that they've worked for you for five years, and it's only now that you don't find their work acceptable. Yes, it is unethical to cut their line rate or switch to a per page rate UNLESS you have already spoken to them about quality issues. Cut their line rate and hire a QA person. Tie their per line rate to their error rate, but be consistent and accurate in your own grammar and typing. Or cut their hours and hire somebody else.

As for not having the time to hire and train somebody new, a decent MT should need minimal training. I was on QA for maybe six reports at my most recent job. Stop making excuses and post an ad for a new transcriptionist. See the job seekers board link on the left side of your screen? In the time it has taken you to vent about these unacceptable MTs, you could have posted an ad and received resumes already.
interesting feedback
I have gotten allot of interesting feedback. Thanks for your time. Hope you all have a Happy New Year!
Constructive feedback is ...

providing commentary and suggestions on improving the MT's work process (i.e. 'hearing' ESL's better or maybe a more refined search process, etc.) in a professionally worded fashion.  Most times when an MT leaves a minefield of blanks in a report it's because he/she because of their lack of experience wasn't able to 'hear' what the dictator was saying. 

A true QA person of excellence can recall their own journey on the road of transcription, remember that type of frustration and lack of experience, and translate solutions and suggestions to the MT in a manner that the MT can draw upon that experience and going forward incorporate the QA's suggestions into their work process, correcting any deficiencies they may have in putting out a quality document without a lot of blanks.  

In the case of where you work, sometimes constructive feedback is as simple as just filling in the blanks.  You can use the document that's been returned to you as a sample for training your ear to better hear what that particular dictator is saying when you get him/her again.  In this way, you continue to improve and are more autonomous in the work that you do. 

I hope this helps. 

learn from your feedback, that's all.
MT matchmaker feedback
Thanks so much for all the info out there. Sorry to hear it's such a bummer. Guess I'll just have to plod thru all the companies. Have any good ones to recommend for a full-timer??
Flashtype feedback
I didn't see any information on converting my current list of Expanders (for Shorthand) to Flashtype. As I have close to 3000 entries, I'm afraid there's no way I'm going to spend the time to copy those individually and so uninstalled the trial.

Other than that, the template variables looked promising.
Hey, don't quit, tell them you want this job, you are really trying, get their feedback on how yo
the best training is in the hospital setting where you get help - don't quit, as my cohorts told me, it takes 5 years as an MT and whoola, like magic it all clicks. At 5 years (inhouse hospital), i swear, it was true. It happened. My line counts doubled, I wasn't in the books all the time and believe me, i am no speed demon - just average but i persisted. Hang in there/
Feedback from MT - my last post on this...
Emailed one of our MTs, here is her reply as to what she receives from our paypal payments to her. Very Interesting...

"You do "receive" the entire amount. However, depending on what you do with it after that there might be a fee. If you have it transferred to you bank account they charge you a few bucks. If you spend it right out of the account, it is free. If you transfer it to a prepaid Paypal debit card, it is free. But then again, prepaid debit cards are a pain, and there aren't many grocery stores that take Paypal! :) But, the fee is not outrageous (I think it is in the neighborhood of a flat 30 cents plus 1 percent." There you have it.
need some feedback on article I'm writing

I read an article in the Baltimore Business Journal about offshoring, and without getting into too much detail about the article I would like to send a follow up article back to the Baltimore Journal. 

Basically the AAMT representative stated in the article that "younger workers are not lining up to enter the profession."  And that the median age for a transcriptionist is 48-50 years of age.  I find this to be quite untrue as I do think there are younger and younger people entering this field, and I hope to be able to get information to back that up.  There are, of course, other things mentioned in the article that I will be doing the demographics on, but for now ... I would like to know what school program/course you attended, where you attended, and your age, and anything else you may want to add to help me with a "rebuttle" on the perks of offshoring.    I have left my email address.
Thank you

keep them coming!! I love the feedback
Were you being provided with feedback? If not, did you ask? How long did you
work for them? 
Feedback on SPI Healthcare Documentation

Does anybody know anything good or bad about this company?  I am looking for a good MT employment position, and I have been burned before (by Voice Systems--they don't pay!). 

SPI Healthcare Documentation
Contact: Barb Batchelder
417 Welshwood Drive, Suite 201, Nashville, Tennessee 37211
Telephone: 866-624-7672, Fax: 615-301-8423

Feedback on Precyse Solutions?

Does anybody know anything good or bad about this company?  I am looking for a good MT employment position, and I have been burned before (by Voice Systems--they don't pay!). 

Precyse Solutions
Contact: Kim Larrimore, Recruiting Mgr.
1750 Founders Pkwy, Ste. 154, Alpharetta, Georgia 30004
Telephone: (800) 319-0558, Fax: (800) 349-5772

Bayscribe feedback, good or bad?

Has anybody used BayScribe who could give me feedback?  MDI-MD uses it, and I am going to be training on it soon.  I understand it has its own word Expander program,and you have to use it.  Supposedly, you can have MDI-MD import your Smartype expander programmed words into it.  But this all seems pretty cumbersome and a rather long time getting started. 

I'm willing to do a learning curve if I can end up with a decent living.  It's just that I have done this SO MANY TIMES that I can't afford too many more long learning curves. 

Any recomendations of other companies would be much appreciated.  They would have to be companies who can work with satellite and no land lines, though.  Some can do this. 

Train? you really think those folks get your feedback?
Feedback on Interpro--Maryland?
Does anybody have any feedback, positive or negative, on Interpro out of Maryland? 
I used them some years back and have some feedback...

The service was great, and sitefever.com's FTP servers were very fast. The only thing was that when I got more than one client or if I had a large client I wanted to use FTP for, their free service didn't cut it. But, they have a 300mb plan which is like 45 or 50 dollars for an entire year, and it gave me access for up to 10 different clients and plenty of space for them all.

So, if you're looking at sitefever.com as an FTP provider, you're looking in the right direction. The only thing I would suggest is if you plan on growing, just pay a few bucks for their larger accounts.

P.S.- The free FTP accounts only work when you have the public ID number, which changes monthly. I see whoever started this topic had posted a current ID number.