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Serving Over 20,000 US Medical Transcriptionists

Bravo! Well, said Anna. TT is the BEST company in my 17 years of MTing.

Posted By: NutherTTer on 2008-01-08
In Reply to: Just want to make sure I have this straight. You come here obviously trying to stir the pot - AnnaFalaxis

Thank you for standing up for them!


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Best platform ever used in 20 years of MTing. NM
xx
Bravo!!!!! Excellent post. 30 years here.
I just wanted to be left alone so I could do my work. I came in on most calls to help out. Quality meant everything as did TAT. Did that matter to management? That I was not talkative on the telephone (Small talk eludes me for some reason) during chats with these people has cost me a fortune. And pretending to be someone I am not is just not something I am capable of though I must say I wish I could be a talkative person just so my personality would be more obvious in this so often unfair telecommunation job, where after all I have given, I am treated no better than a newbie, even with disrepect, biting e-mails by moody unprofessional management.
Having the years in MTing is making no difference
with the pay. If that were the case I would be making the big $$$ as I have over 30 years. You are either going to have to learn or find another profession, that is unless you are perhaps working for a specialty group of physicians, not these companies. I was outsourced from a hospital position to a company. Do you really think that company takes into consideration the years I have in? Nah, doesn’t happen. Having said that, I am extremely happy I know VR and use it now, only work an 8 hour day and can make good money doing that.
Against. Dead/dying for MT now days for sure(30+ years MTing
.
what a nasty post! Her 40 years of MTing count for nothing? I cannot believe this...nm
nm
thank you.. Anna
Thank you Anna.  I appreciate the info.  you can email me if you would like. 
Hey Anna B sounds to me....
you have it in for that there Axolotl company.  I have also read your past posts about them and nothing but negativity.  HMMMMMMM.
Who are you ANNA to question anyway??

It is people like you that makes me glad I work at home.  Axolotl MTs work as a team and you definitely are not a team player with your better than thou attitude. 


So who are you to question whether this person works there or not??  How is it any of your business??  Do you have nothing better to do than to come on here and start a bunch of garbage over nothing??


Good luck to you Anna.
I mean this company no harm. I just hope they remember that without the people that transcribe the work...there will be no work. They should take their transcriptionists just as seriously as they do their clients. Pay your people and let them know you appreciate them. If accounts receivable are slowed down for whatever reason...tell your Transcriptionist so that they can adjust for that circumstance. Communication....is the key both from the owner and the ICs. It works both ways.
wrong party.. this was to Anna
/
I've been with the company almost 10 years. I know the truth. Hawaii was a company-paid vacation.
.
BRAVO!!! If I did not have to pay QA and could get everyone to
type 200-250 lines an hour, I could pay more. QA and part-timers kill our rates.
BRAVO!
The last thing I want to do is interfere between an MT getting a job, OR an MTSO finding help.

That said, the whole purpose of the board is to save fellow MTs from bad experience, and (are you listening MTSOs?) put some pressure on MTSOs are are 'not' doing the right thing to make corrections.

How hard is it anyway to admit when you've made a mistake and correct it?!

Good luck in your search. I learned a difficult, 'expensive' lesson with this company: Specifically ASK if 'your' payment is tied to their payment.



Bravo for this! ... nm
nm
BRAVO FOR THIS!!!!! ...nm
nm
Here! Here! Bravo
Very well stated. AHDI did sell us out and I, too, refuse to give them another of my hard-earned nickels.
BRAVO!!!!!!!

Bravo! Bravo! Bravo!....nm
x
BRAVO BRAVO!!!!!

Best thing I've read all day!  Let her try and respond to that. 


to this I can only say: Bravo!....nm
nm
MTing could not have said it any better!
Sorry everyone, I have been busy today. MTing could not have described the company any better. Also to add to that, to get a raise they do evaluations on your work and always tag you for stupid things such as missing a semicolon which enables your pay raise. A semicolon honestly does not interfere with patient care. Everyone is human and nobody is perfect!
MTing
The hospital I worked at outsourced our department and went with them. Quality was a nightmare and they are not renewing the contract.
mting
Hello, I am Karen, are ya'll working?  I need something to keep my busy, and it needs to be steady.  Where is the work?  Help....
MTing

Excellent, excellent post.  Your references to the psychological studies is right on target.  There is no reason why medical transcription should be any different than other professions as far as what ambitious, serious workers want in a job.  We have every right, and it only makes common sense, to seek the job where we have the most to gain and are the most satisfied.  Isn't that what everyone else does when interviewing with and/or deciding to stay/leave a company or profession? 


Unfortunately, due to the nature of transcription, it is not always apparent at the beginning how well a particular job will suit our needs or how truthful the service has been with us.  I've been stung twice in 3 years.  In such a situation, to not look for something better is not only stupid for the MT but does not pay off for the service either if they have an unhappy MT who, as this poster has said, will not perform at his/her best.  It has to be a good match both ways for it to work to each party's benefit.  That's the nature of this profession.


 


 


MTing
I'm in love with it too. I've only been with them for almost a year but they've been great for me. I do OP notes and really get good lines. TT is by far the best co. I've ever worked for. They are so employee oriented and have a great leadership team in place. Couldn't ask for better on anything. Looking for another great year.
MTing

Found this as their website.  Some Co info and you can take a test/apply on line.  read through it quick and sounded good.  You could always check with Dept of Labor, Texas Work Force, Better Business Bureau to start with.  I have never been a very trusting person and not getting any easier to trust people now-a-days. 


I've googled medquist v. (as in lawsuit) in the past and you get all kinds of stuff, so that's not a good sign.   


http://www.mtsoftexas.com/  Good luck. 


MTing
Not only is asking ICs to work set schedules not right, it is ILLEGAL. Whoever is asking for this needs to take a good look at the US Tax Code and labor laws as well. Call them on it if this ever happens in an actual situation.
Bravo! Couldn't have said it better myself
Never had a problem with MQ until DQS. I am chained to this desk from sun up to sun down just trying to make the line count. It was NOT like that before DQS - I actually made very good, but now I can barely get by. What is really disturbing to me is that it is obvious a very big problem to a large number of MTs, yet MQ turns a blind eye. I guess as long as the big dogs are getting their fair share, then they are not worried about who is actually keeping them in business - the MTs. Without us, where would they be??
Well said, Wendy - Bravo


Bravo!!! Hey Maggie......
Can I come work for you??
BRAVO! Absolutely right.
2 types of trouble makers #1 the person who likes to start trouble just for fun and sits back and watch other people suffer as they fall for it. #2 The green eyed monster who cannot see something good happen, so needs to try to ruin things which obviously are good. Then, there is every one else, those who worry not and rely on truth not rumors, and the other who pays attention to the trouble makers. These type of people need to take a walk and calm down. Count to 10 before writing or reacting. Learn how to treat a reactive mentality by proactivity or meditation. IMHO. Rumors are just plain wrong. Word from the horse's mouth just plain right!
Well, BRAVO and KUDOS!!!
Well-put.

In fact, SO well put I can't even add anything to it.

I'll just say DITTO. :-)
Busy MTing
My sentiments exactly. One has to look out for themselves because God knows these companies donot look out for you Wouldn't you like to know how much the company actually gets per line plus they make all these promises to get an acccount on board and to get an MT to work there.
Busy MTing.
You are absolutely correct dear. It's no one business if you work for 10 companies. that is your perogative. More power to dear. I am on your side all athe way.
State of US MTing
...poop, or xxxx before the moderator gets hold of this... it has become all a game, a XXXXXXX game. NOBODY WANTS TO TELL THE TRUTH... Corporate poop heads are all sending what ever they can to India and playing games with US MTs. Just look at IT jobs in other web sites... this is all XXXXXXXt.
state of MTing
.. yes, I agree. BUT, there are other factors involved today. The time is RIPE for corporate greed. Under the current presidential administration, CORPORATIONS RULE. Their exploitation of workers is at an all time high. Mark my words, in the coming year or so, we will be seeing many demonstrations from all sectors of workers and industries. President Bush has not a clue as to what his directives has done to the average working American. Please, I am neither a Democrat or Republican. I truly believe that Bush is so far removed and protected from the average American, that he has no idea how many jobs are discarded to third world countries because of his polices. We are truly at a unique point in the American history. America is changing rapidly. Mting and outsourcing is not unique - there are so many other fields affected by the current administration's policies. Not until the damage is done, will our goverment ask, Duh, what happened?
The state of MTing
Your post is well received as both a former owner and a transcriptionist. But this is not the whole picture of the state of MTing today. What you are experiencing and what the transcriptionists are experiencing is something like a star that is burning out and sputtering.

Deep down inside we all know that medical transcription as we know it is changing dramatically, changing because of technology and other sources available at much cheaper labor costs. This profession has no job enrichment. There are few real opportunities that offer true advancement with better pay. There is no security, not that we feel we must be entitled to it, little benefit or perks, and the pay psychologically does not attract the personality who is motivated to advance, and is ambitious. This is not a value judgment about anyone who performs transcription. It is a stark fact in the industry, and your post reflects the true position and frustration felt in the industry. Any business behavioral professional will tell you when there is no job enrichment or motivation, or incentive, workers will perform below their level. The industry pay scale has been directly impacted by the healthcare corporations and globalization. Now, please, do not misunderstand what I am saying. Each and every one of us should have the ethics to perform a job well done, and give our best no matter what pay we get. But studies and analysis of job performance will show you time and time again that when there is low pay, no raises, lack of incentive, and no future in a job, one begins to see the problems you are describing exactly. The expectations to uphold the privacy, confidentiality, accurateness, have an extremely extensive knowledge of medical language, and continue education in the field, does not match the low pay any more. So you see, you get transcriptionists that are anxious, always looking for better pay, even if it's a quarter of a cent more, and the focus goes toward that penny. Businesses struggle to stay afloat with operational costs and payroll, and more and more trying to attract good transcriptionists.

The thing I hear and understand about comparsion to Transcriptionist in India is the disturbing message American transcriptionists get from those that control the pay scale. As Americans workers, we have standards and protection for the American worker - labor laws, a livable wage, ethics,and we have gotten used to that. When you hear a business owner flagrantly make statements about how the poor little Indian transcriptionist will be grateful to work long hours for very little pay, work weekends,holidays, make her job her life, something about that pitted against our standard becomes disturbing. Since we are not yet at the economic level of India, you will continue to see revolving door workers. You might say the etiquette is becoming that of workers who can get a job at Seven-Eleven or MacDonalds - sure you can get a job there, those jobs are plentiful, and pay almost as much as transcription does today. These are just the cold hard facts. Perhaps if industry owners would try something different - instead of going through 3000 resumes to get a good handful transcriptionists who possess both the work ethic and the quality, start off at an agreeable pay with guaranteed raises based on consistency and rotate weekends. More companies should learn that rotating weekends works better than consistently looking for permanent weekend schedules. Transcriptionists need to have a balance of work and life outside the computer.
Change and MTing

This is no longer the once respected career where one is paid for their knowledge and many years of experience.  I urge everyone to pay very close attention to who they are voting for in the presidential race and what they stand for.  Back the candidate who says no more tax breaks for businesses that are sending our jobs overseas.  It not only applies to our jobs but those throughout the country.  How many times do you call a customer service line and get someone on the line you cannot even understand??? This is an outrage!!! While people here in the US struggle to find jobs or see their $$$ go down and still have to work under sweatshop conditions.  Bottom line, back the person who is going to help us the most at risk for losing our job to some offshore company.  Companies will say they will never do it.  Believe me, if its going to increase their bottom line they will do it.  Most of all do vote, every single vote can make a difference.


She went back to MTing for OSi
nm.. RH
how long have you been MTing?

Sometimes it can take a while to work up your counts.  But as other posters below have said, if you've been at this for a while, I'd look into how the company is paying you - what constitutes a line, spaces included, expansions included, normals included, etc.  If you feel they're not paying you correctly, you may want to address that with them.  I would definitely suggest a change in employers before giving up the whole industry.  You might have just gone with a sneaky company.


There are companies out there that pay for ADT info, you just have to seek them out.


Believe like you want but my MTing money is
not all that I have, receive a trust fund each month plus retirement money. Sorry you seem so bent out of shape about the possibility of having to do VR.
Bravo - you hit the nail on the head!
I want one of those hourly paid positions they're offering now. I was on a good account, then they switched me to another hospital in that system - and it's AWFUL. And cherry picking GALORE!!! You can watch it happening right before your eyes! Totally absurd. I went from 250-300 lines an hour in training and right after, to 100-150 lines an hour now, if I'm lucky. Pitiful ... totally pitiful.
BRAVO. TY for the courage to post this. nm
 
Bravo! You are a smooth cookie!

You have what it takes.  You are a fighter!  I think you'll survive and this is coming from an MT with 20 years in this business.  I am not an MTSO owner.  I service my own accounts and do my own work. 


Everything you have said is so true.  I think that many forget how they got started in this business.  I also think that work-at-home Moms should be respected and not bullied.  I know where my place is in this business.  I know because I have the income to prove it.  However, I am also a mother, wife, sister, daughter, friend, etc.


I have seen job ads that look as if my 8-year-old typed them up.  The normal course of action is an interview, a phone call if interested in hiring you, and then you take the job or you decline.  Then, comes the personal information. 


I went to one site just to check it out, clicked on apply online, and the first question was social security # and this is the largest MT employer ever.  How can they ask for that to simply apply with all of this fraud that goes on today. 


 


If that's the case, bravo for her for standing up
for her beliefs. I took a stand on mine when I quit a former job. All the best to her if that's the case.
I couldn't agree more!! Bravo!

Bravo! You stated that perfectly! $50K for me, too!
Then AHDI can call me and maybe we'll talk.
Bravo - see there are true IC companies out there.

Please realize fellow MTs that usually an IC works multiple accounts and that can mean multiple MTSOs.  You don't need to put all of your eggs in one basket.  If you are asked to work a set schedule which does not allow you to transcribe for other clients, then that's employee and you should be treated as such.  The IRS expects you to contract with more than one client or vendor; it just plain looks better since we are considered self-employed.


A plumber doesn't always work for the Jones family, they do work for the Smith family and the restaurant down the street, etc., etc.


Bravo! Your message should be typed and placed on
But most importantly, of course, on the desk of every MT company CEO across America.

Greed is NOT good. It's why our entire economy is in the mess it's in today.
About 6 years ago this company did the same SM
stuff with the pay (and for a period of time didn't pay anyone) and MM from the paid site had to intervene.
Me too. About 25 years ago the company I
worked for (not MT) went to ADP.  The process is probably different now, but I had to fill out paperwork to submit every week that they then entered.  My paperwork always balanced, their paperwork never balanced - well it did one time and they sent me a know saying that my information didn't balance.  I had to go through all the paperwork again every week, where again it all balanced, and then I had to make sure the checks were right every week.  Took me twice as long to do payroll by using ADP as it did doing it all by hand.