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Serving Over 20,000 US Medical Transcriptionists

I distinctly remember their spellcheck was the pits. I

Posted By: hated it there sm on 2007-11-10
In Reply to: Transhealth - marymt

Maybe things will be better with Webmedx


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That India QA is the pits
x
Oh sure, and the ER reports are the pits and SM
They are always advertising for someone to do ER. You make no money on it. The dictators jump all over the place.

The first dictator they gave me was a really thick accent. Yes, I can do accents but this guy had socks in his mouth AND the recording quality was horrible. When I told them I could only make out a few words that he was saying and that I could not in good conscience type the report because I felt it hurt patient care, they said Oh, I thought you could do accents. Now, that was just a weird response. They HAD TO KNOW that this was way more than an accent issue. In fact now I am an Editor and I always get the blanks that nobody else can get. The MedScribe doc was just a blur. They are INSANE. I almost left the business because of them.
When I worked there my supe was the pits
Had the exact same thing with my supe - half my emails went unanswered; of the half that did get answered I would get partial answers or a non-answer.  Now MY supe had TWO assistants to cover for her during her frequent long absences, and she still couldn't keep it together.  Mainly what the assistants did was call you on your day off or in the middle of your sleep cycle to jump out of bed and type a stat - but the whole company felt free to do that, even for accounts you'd never worked on before!  And no, neither my supe or her two little elves were from India.  One of them was my QA person and mentor when I started, then the boss stole her to have a 2nd assistant, and my mentor's attitude completely changed - no more honesty or answered questions, would blow off my emails or forward them to supe who would ignore them.
Their pay is the pits unless you're a heavy producer. nm
s
I agree Meditech is the pits. I was told it was
a very productive program - NOT.
This company is the pits! They have the worst program
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.

NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.

The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.

Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.

Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.

So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.

Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
Rural Transcription is the pits! My boss has some

serious mental problems.  Wish I didn't have to work from home (have kids).  Otherwise I'd be long gone.


 



Spellcheck can't help you there, though.
Like VR, spellcheck can't be bothered to check context, LOL.
Dano sure needs spellcheck...

No spellcheck? Yikes!
xx
Bayscribe/spellcheck
Thanks! Just wanted to know.

:)
red line on spellcheck
You can set BeyondTXT to red line misspelled words if you go into options when you are doing spell check. 
So, what is a person supposed to do for spellcheck? NM
x
I left a month ago, and couldn't be happier! They are the pits! Good luck. nm
nm
Software, pedal, spellcheck, headset
nm
Let spellcheck to its job. When typing and I knw I typed a word
h
Does Dictaphone ExText come with a built-in medical spellcheck? SM

More specifically, does TransTech's platform have a medical spellcheck?  TIA


With TransHealth's main platform ChartMatrix, the spellcheck is integrated. nm
 
Advise is in SpellCheck. So maybe you should have suggested Proofing Ms Grammar Police.
nm
To the SpellCheck Queen and Grammar Police...Sorry for the errors. I sent it before proofing.
I know it's a MT no-no.
Wow, really. I can't even remember the
I will be calling KS today then. Thank you for your honesty and getting back to me.
I remember that, too. Everyone was trying to get on with them.

I had two MT friends who worked there, then things started going south.  They kept trying to get me to apply there.


i remember...
a posting from someone saying they are good to work with and are hiring. sorry dont remember much else. good luck

I don't remember,
Sorry.
That is exactly how I remember it.
They did pay me a good line rate, but with no headers/footers, and I had a hard time making 1000 lines a day. I think I was on the worst account they had, BMH, about 90% ESL (worst I ever had too). My QA would call and scream at me for doing cardio, not for a mistake, but because I was not assigned to it. The clerks used to beg me to type it. She was supposedly the worst one there.
I can't remember her last name.
Been about 10 years since I worked for her.








I remember something about that but
don't remember which companies.  Can someone please tell me if Amphion, Cymed or Medware is one of these companies?  I'm about to apply to all 3 of them.
just remember...
The US MT will always be in demand. Unfortunately, in some cases only in an editing capacity. Do you think that work being transcribed in India is able to be edited and returned in an acceptable manner to the US doctor dictating it?  Absolutely not. The foreign physicians in our country depend on us to produce properly formatted reports, so how can a MT from India possibly come close to accomplishing this if it were not for the editing US MT. You really can't blame the US physician who contracts with a national co. and does not know his work is going to India. Why can't HIPAA reinforce a regulation stating that no US transcription should ever leave this country in any capacity?  Certain countries have restrictions on importing and exporting products. Why does are country not step up to the plat?  MTs have to form some kind of alliance to stop this...petitioning the government, etc.  Striking is not the answer because until some enforcement is in place, our jobs will continue to go overseas and back here for editing.
I think I remember you.

I remember the post (if it was yours) on the company board and remember it didn't stay on the board very long.  If I remember correctly, even though they removed your negative (truthful) post, the majority of the posts that remained were negative, complaining about things like the terrible platform and some being afraid they would have to apply for food stamps soon.


And if you're the person I'm thinking of, I believe you and I even emailed each other a couple times because I, too, had many concerns when you brought yours to the board.


You weren't wrong, and neither was I.  The only mistake I made was I stayed there a little longer than you did.  I should have left when you left.


I can't blame the newbies either because they simply don't know any better.  It's part of the process with this company.  They make sure things are great at the beginning, and then the downward process slowly begins.


Every single thing you have said is true.  If people don't want to believe it, then they can waste a few years of their life at Transcend, too.  I'm just grateful that I now work for a credible, honest company and couldn't be happier.  Hopefully, this will remain the case, and I can stay with this company for many years.  But after my experience at Transcend, my radar is definitely always on, and at the first hint of preferential treatment to someone else or lies being told to me, etc.,  I won't hesitate to leave this company as I hesitated to leave Transcend.


How to remember
An easy way to distringuish is to think of the first 3 letters of adduction. You are adding it to your body, therefore it is towards the body. The same would be true for adductors, so just think of addition to your body in any form and you should be good to go. Hope this helps.
As far as I remember...sm

you had to do up a schedule for every week of the days you would be working.  You picked the days and number of minutes you would commit to.  So, if you were working part-time and committed to 50 minutes a day, you could work those whenever you wanted to, (50 minutes x 5 days) as long as you made your commitment.  I don't think you ever had to work any weekends.


As for being an IC, I have never had this kind of insurance.  As far as I am concerned, if the doc signs it, he is saying he read it over and agrees.  I don't think any IC MTs have ever been sued, but I don't know for sure.  Maybe post this question on the main board.  The companies save big bucks using ICs so there must be something in place for protection.  I think most MTs are ICs. 


When you are an IC, you set yourself up as your own business, sole proprietor.  It is as simple as registering your name.  I have an accountant do my income tax every year and it costs about $200.  Hope this helps.


i cant remember the name.. c msg
but the email came from someone in Recruiting (female's name). The same person who informed me about passing the test and contacting me on the next recruitment was the same one who sent me the attachments ot download. Our situation is very different, but just by their pay scale, you can do better. I can deal with not being paid for headings (I guess), but I cannot deal with not being paid for spaces.
I think I remember something about them on...
MtChat.com. but I cant seem to access it this week. I cant really remember the deal but apparently they did something to their employees that made a ton of them quit so that is probably why they are hiring. You might want to keep checking back at that website and see if it comes up and then it will let you do a search on them.
anyone remember
Does anyone remember ddi, inc. Those were the days when transcription was a great job.
I remember that
I thought that those MTs had come from a company in the Sacramento area that had lost the majority of their work supposedly to VR. I also thought that a lot of those MTs were let go with only maybe a handful offered to stay on board.

I have not gotten my e-mail for the conference either. Maybe they are going to send it later on towards the end of the day Pacific time.

I do agree that our accounts do require that they be done here in the US. There have also been a lot of companies I suspect thought that have lied through their teeth about having work done here in the US and send it abroad.
What about MDI-MD? I remember once there was.. sm
a discussion about their line counts not being counted correctly either. Does anyone have any information on that?
maybe I did see that but I can't remember!

Thanks.


I remember them saying ...
... that it was an account by account fix and to be patient if it does not happen for you right away.  Patience seems to be the word.  Heck, it's been cockeyed since about the beginning of the year -- what's another week or 4...
Just remember you get what you pay for....
you left out the fact that while your on QA all those months, pay is 2 cents!!! I got suckered in by them a long time ago and hope all of you that are thinking about it, run while you can.
RE: Just remember you get what you pay for
Pay is not 2 cpl while you are in QA. You get charged for QA when you are out of QA but repeatedly abuse QA by sending things that are not necessary. I mean, if you're out of QA, is it really necessary to send half of your reports because somebody didn't want to look something up? Our dictators aren't bad, with the exception of maybe 2 or 3. It doesn't take anyone long to get out of QA unless they just aren't trying. A lot of things have improved at RC, one of them being that there is somebody there to help new hires and interns and feedback is given. I know this for a fact, because I am the one to do that. I hope you have a great day.
Can anyone remember the name...

Can anyone remember the name of the company that was advertising a while back for Transcriptionist that had changed their name.  The manager came on and wrote out a big explanation for why they were still answering the phones with the old name even though they were supposedly not the same company...


It seems like the new name was All American MT or something like that - and the old company was an Indian-owned company.


Thanks in advance for any help you can give me.


They have another one too, but I can't remember the name of it.
nm
From what I remember
Now it has been about 2 years ago, and I don't work for them anymore, but from what I remember training was all day for an entire week, from 8 a.m. to 4 p.m. There were breaks in between. I couldn't have done the training with my then 4-year-old. Thank goodness my husband was working 3rd shift and could take care of him while I trained. I hope this helps. I don't know how their training is now.
If i remember..
Chartscript platform..Actual IC. No schedule. Can't remember the pay.
What I remember
1. Use EXtext. I found it pretty easy and user friendly.
2. Cheapest health insurance close to $400 for 1 person. HMO and PPO available. Too expensive for my blood!
3. Deductable on above $2500.
4. ESLs - about 75%, frequently ran out of work, asking for more accounts = must be trained and then no one available to train you for weeks.
5. QA - cold, no follow-up explanations, nowhere near enough in the beginning. Come down on you weeks later after never having told you about issue in the first place.
6. Emails very untimely.
7. Must go to them (New Jersey) on your own dime for flight, hotel, taxi, meals. Train for 3 days (could have been done over the internet), stay working for them for 6 months (if you can stand it that long - I couldn't!) in order to be reimbursed only $500 of your expenses.
8. Yes.
9. Yes.
just remember
They have the option of telling you they don't need your services.
You have to remember that there are
many MTs looking for new jobs at the moment and this is a very slow time of year for most MTSOs and facilities.
You also have to remember that you
may not be concerned about 98% QA, however, they can ding you for whatever they want -- not what the facility wants, some weird quirk the facility has, etc, so you don't make 98%.
Hey....I remember.....
.....the old, blue screen!!!  Just goes to show our ages, I guess.  LOL!  In any case, I have worked with Meditech in the past (without text expander) and made pretty good money with it.  As has already been said, once you get the hang of it, it seems to move along quite smoothly.  And, for radiology, it is nice to see the actual type of report, i.e. CT head, beside the order number.  On many other programs, you have order # only (which significantly slows things down if the physician does not dictate the order #).  And, from what I can remember (have not worked on it for 4 years), I hardly ever had to fix things, as, IMO, the physicians seem to understand this program better and are more likely to enter the proper demographics.  With all of that being said, I personally will be working again with Meditech soon (IC part-time - in addition to my FT acute care EXText job), and am looking forward to checking out the updated version with text Expander compatibility!  If Meditech was really all that bad....why would an MT with 15+ years experience care to go back to it?  You might as well give it a try - add some more experience to your resume.  Best of luck to you!
I seem to remember
 700 being the number for part-timers and 1200 for full-timers
Do you remember
what the reports were like in comparison to what you type now?

There are so many factors involved in this line of work, it drives me batty!