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Their pay is the pits unless you're a heavy producer. nm

Posted By: no longer on 2005-10-18
In Reply to: ETransPlus - me

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If you are a high producer (400+ lph) do you have to
even after you make your line count at Spheris?
That India QA is the pits
x
Oh sure, and the ER reports are the pits and SM
They are always advertising for someone to do ER. You make no money on it. The dictators jump all over the place.

The first dictator they gave me was a really thick accent. Yes, I can do accents but this guy had socks in his mouth AND the recording quality was horrible. When I told them I could only make out a few words that he was saying and that I could not in good conscience type the report because I felt it hurt patient care, they said Oh, I thought you could do accents. Now, that was just a weird response. They HAD TO KNOW that this was way more than an accent issue. In fact now I am an Editor and I always get the blanks that nobody else can get. The MedScribe doc was just a blur. They are INSANE. I almost left the business because of them.
Well, I was a high producer when given accounts that -sm
were easy to build lots of large templates for. Although I must say that was rather boring. Now I have more challenging work that I really like, keeps my mind stimulated, but alot of it is state-of-the-art oncology for a couple different clients, and their work just doesn't lend itself to templates, or even very many macros. Also more time is spent finding info. on drugs & equipment that is often too new to be in the Stedman's books.

Although I'm sticking to my production commitment, on this type of work I need more lines/day to live on. So although I'm supposed to work an 8-hour day, 5 days a week, lately it's turned into a 10-12 hour day, 6 days a week.

I AM interested in learning new things, the more specialties I'm doing, the happier and more well-rounded an MT I am. But I think if that variety results in slowing me down, if my work is still coming in accurately transcribed, it should pay better.

I think that as a supervisor, you would find more people interested in taking on more challenges if they were REWARDED for doing so, instead of PENALIZED by a reduction in take-home pay.

JMHO
yikes. i am a high producer. with the changes at Q,
my pay has taken a HUGE cut, so I hate to jump from the frying pain into the fire. I transcribe and edit, and I am definitely feeling the pinch and have to decide this weekend. Thanks for the info...much appreciated
When I worked there my supe was the pits
Had the exact same thing with my supe - half my emails went unanswered; of the half that did get answered I would get partial answers or a non-answer.  Now MY supe had TWO assistants to cover for her during her frequent long absences, and she still couldn't keep it together.  Mainly what the assistants did was call you on your day off or in the middle of your sleep cycle to jump out of bed and type a stat - but the whole company felt free to do that, even for accounts you'd never worked on before!  And no, neither my supe or her two little elves were from India.  One of them was my QA person and mentor when I started, then the boss stole her to have a 2nd assistant, and my mentor's attitude completely changed - no more honesty or answered questions, would blow off my emails or forward them to supe who would ignore them.
I am a slower but accurate producer, around 1000 sm
lines in 8 hours. Are there any companies out there that would value me as an employee?  Seems like everyone wants 1200 lines or better or you are out the door.
That "better producer" phrase sounds like -
Moo.
I distinctly remember their spellcheck was the pits. I
Maybe things will be better with Webmedx
I agree Meditech is the pits. I was told it was
a very productive program - NOT.
This company is the pits! They have the worst program
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.

NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.

The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.

Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.

Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.

So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.

Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
Rural Transcription is the pits! My boss has some

serious mental problems.  Wish I didn't have to work from home (have kids).  Otherwise I'd be long gone.


 



That is way low! I also transcribe for a producer, verbatim, non-medical,
any typist could do it (unlike MTing) and I get $100 per 1 hour of dictation. That's ridiculous.
What is considered a "high producer" at Transcend? Everyone has talked so much about it, what
nn
Need detailed info on DSG. It is stable work for a high producer? nm
nm
I left a month ago, and couldn't be happier! They are the pits! Good luck. nm
nm
Yes, VERY heavy ESL.
xx
Why would getting top heavy with
I can understand not answering emails but top heavy with management really isn't any of the MTs business.
despite the heavy negatives
i vote MQ; tried a couple smaller companies -- but when you roll into the mix all the various factors, its my choice place to be. and furthermore, its my family's sole income and as a FT employee -- i'm not even worried about the lawsuits and all. The company is constantly improving. There are no signs of sell-out or collapse, only of strength.
MDI-FL'ers, can you do 250 LPH, even with heavy
nm
Very heavy HISPANIC ESL
nm
Heavy turnover
Big turnover on this account. They constantly advertise. Look elsewhere.
OSI heavy on the offshoring, I believe.

Heavy ESL account...sm
I happen to work on the heavy ESL account at Axolotl. It is difficult, I won't lie. There are not many Asian dictators, but I have many years of experience with ESLs and I do find it to be quite difficult. I have only been with Axolotl since July and just moved over onto this account a few weeks back, but it was my secondary prior to that. I think with time, they are very doable; however, it is not a huge money-making account. I can't come near the 250-300 lph I used to be able to do (which might be age showing, too), but I love this company and they are very accommodating in many ways! Work has been slow lately, but is supposed to be picking up as this account brings on more work. If you are up for a challenge and would like to work for a great company, I'd say go for it. They are really, really good about filling in blanks and providing feedback and you can even relisten to the job which helps you learn them better! e-mail me if you'd like!
Heavy ESL is probably exactly why I got that callback...
now that you mention it. Before I quit, they had me in a very heavy ESL account. That's not specifically why I left (didn't help), it was a combination of things, mainly that I couldn't move through the junk quickly enough to make a decent paycheck anymore and knew it was not gonna get better there. Of course, I was told at the time that was all they could give me. We do not have a fit for you, yeah, buddy. Going back would just mean more mistreatment. I personally hope they have to fold.
Count on heavy Mon and Tues and then
computer up to 14 hours or so a day to wait for work to drop in to get your line count, or you can just work 365 days/yr. They will tell you to work outside your schedule if there is not work and expect you to have a consistent daily line count.
You are NEW !! TransTech is HEAVY into VR. Where did you get your info from?

Every account is about 75%-80% VR -- unless it a new account which the voice machine has not been able to interpret the doctor yet.  You just wait . . . your turn is coming for VR.  They beg for more editors to be trained each and every week.


How well does eScription do on heavy ESL physicians?
Also, how long after using this platform did you find yourself doubling in your productivity?  Anything you could provide would be greatly appreciated. 
How many of these VR lines for heavy ESL dictators?
Thanks.
18 years acute care, heavy ESL. Thank you.
nm
Can you give the initials of what the heavy ESL accts were?
nm
The work is pretty darned heavy now!

People have said the ESL load with FN is very heavy AND they don't offer DD. nm
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CS.net slow and horribly "click-heavy." Anything

Doesn't that chip on your shoulder ever get heavy?
Maybe you should consider a career change. Being locked up all day away from the real world has obviously made you bitter and a tad dillusional. Have you considered counseling?
On my TT account, the only times heavy editing
Is required is if there is a bad connection (static and muffled connections wreak havoc with Escription, as with any VR system). Other than that, my production is probably 2.5 times greater than it is with straight transcription; essentially, the means my pay increased slightly with the transition to VR.

I believe the poster means that if you cannot catch *nonsense* the system churns out and correct it, then that person really shouldn't be an MT because details is what our jobs are all about.
Wow, that's a sturdy, heavy cup -- I'm surprised. I didn't take the job with them sm

about a year ago and I have had regrets a few times, but seeing all this I guess God was looking out for me and I made the right decison after all.  I'm so sorry that this is happening to everyone.  I never heard of cutting someone's pay after hired but then again, a lot of things have happened in the past few years that I never thought would happen. 


Good luck.   


Lots of people like it here even though the ESL load is supposed to be heavy. nm
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HEAVY ESLs, will not switch accounts if you are having difficulty, and more...sm
Plus you have to pay $25.00 every payday to get your check UPS to you.  Now, I never have known UPS to charge $25.00 to mail a letter overnight!  They must be making profit off of it.  The worst ESLs ever!  I have worked for many years as a MT but NEVER had this horrible of ESLs.  Not to mention the VERY RUDE QA staff!  Supervisors and work flow are nice.  I would think twice.  But pay was always on time and always correct.  You just have to balance out.  They used to run out of work too.  Don't know if that has changed or not.
Posts here from last month said the ESL load was unusually heavy. nm
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Don't know but it's a heavy duty load. Average full day would be
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Are the bulk of the ESLs you work on heavy Spanish?
Thanks for all the other information you have given me too.
I was switched from one heavy ESL acct to another and couldn't get the lines, so I bailed. Other
m
AllType 6 months ago offered 8 cpl to start and only up to 8.5 cpl with heavy ESL production. Want
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Very heavy Indian affilitation and tech support, if that matters to ya. nm
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how is the company? do they pay direct deposit? do they have heavy ESLs? Do they pay on time?

??


Very heavy ESL on my acct, needed a Cphone, other things. They were very organized in their
s
The account is not bad but it has heavy Hispanic dictators. I worked on it for another company and
get used to it, it is a great account. If you really want a different account, just talk to them. They are really good about switching accounts for people. Call Becky in the office. She is the HIM coordinator now according to her email signature line. She is the best!
Post from June 2006 said the ESL load was very heavy and you needed a Cphone & 2nd line. Used to
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Hope you're enjoying those slave wages you're earning.
.
So you guys feel you're getting paid what you're worth with VR?
I'm not trying to be snarky. I've never done VR, so I'm trying to understand.

You're happy with your paycheck with VR? Do you find the files to be as bad as the original post implied?