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Serving Over 20,000 US Medical Transcriptionists

my qualified opinion

Posted By: Kanga on 2007-04-30
In Reply to: That is my whole point, it is another company baiting, and I know about the "threat, too." - moving on

is the *conspiracy* theories regarding other companies is much more far-fetched than the simple fact that not everyone had a good experience at KS.  Allow others to state to their experience without feeling  personally attacked - it is part of being an adult - the world is not defined by you and your *feelings* - tears and hysterics aside.


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    who think they are qualified because they
    were nurses, medical assistants or just have kids who are sick all the time and know all the medical/lab terms! Deliver me!
    I am not qualified to
    set a rate of pay for an MT who does try to do the job properly. I can tell you this, that googling words should only be used to verify and existence of that word. You should then check a medical dictionary or website for proper spelling, pl., singular, etc.  I have not been doing this for long, but I am determined to become good at it. I spend a great deal of time to research a word only to be frustrated when I can not find it. The positive is that where I am employed I do receive feedback. Sometimes it takes a day or so; but, when I receive it I read it all the way through, make notes, file it away for future reference all on my own dime. 
    maybe you are over-qualified!!??
    consider yourself over-qualified, and
    lucky that you didn't end up working for them! It may have been a blessing in disguise!! act like a duck, and let it slide off :)
    You wouldn't be a qualified IC if they did.
    and is qualified for not much more than being a greeter at Walmart

    MTSOs, on a scale of 1 to 10, how qualified are
    I'm just wondering if you are able to hire most of the people who are applying, or if there are a lot of underqualified MTs out there. 
    I am QUALIFIED to make my statements because....

    I worked with these people for years and saw how they treat others.   It means absolutely nothing to people in the managment of SPI to fire people or lay them off or just take your work and send it to India or Manila.   Don't think for one second that your job is safe.    They are all about numbers...Its a numbers game...meaning revenues.

    The Philippine Telecommunication company did not get to be a company worth over $100 billion US dollars  by paying labor to US employees.   They know that by taking US jobs and sending them to India or Manila will increase their profit margins 25-35% minimally.    Don't think for one second they will not do this.  

    The Indian companies are much better than they were.   The Manila location has finally gotten it right.   They will be able to transition your jobs smoothly without compromising quality or TAT.   THAT'S FRIGHTENING TO SAY BUT TRUE!

    They have also geared themselves with the strongest voice recognition product on the market.   

    So, let's take a look at the overall picture:

    1.   People resources available offshore.  YES...thousands.

    2.   Ability to transition and carry out smoothly.....YES

    3.   Voice recognition geared to take over.....YES

    4.   Qualified editors in Manila........YES

    5.   Production MTs in India......YES

    6.   Large hospital organizations not afraid to offshore......YES

    I dont know guys....what else does it take to paint the picture for you.    You are all smart people....figure it out!    

    Because they don't hire qualified ACs in the first place
    They try to promote their friends/relatives and when they find out they don't have real management skills they replace them with another friend/relative.
    If you have to apply you aren't qualified
    I have a nice one too, but qualified for it 4 years ago when I did well as an MT at a hospital.
    each and every month. I have invested so much in this car, I don't see how I can give it up... lots of working with the lender, etc. They don't understand about outsourcing hospitals and services, they don't understand about not making rent or car payment. They only care about breaking legs if you don't make a payment. So I keep in close touch with them. This way, I have my leg available for the foot pedal, so when I do have work, I can to pay the bill.
    Maybe in your case. As for me, I have many years acute care and am well qualified.
    The payroll dept isn't exactly qualified. There's no accountant on staff. sm
    I wish they would just let ADP or something similar handle it. So many things are incorrect so often, taxes, PTO pay missing, etc.
    Keystrokes - How do they notify you if you qualified for vacation time? Thanks! nm
    Gosh.. really a "former" insurance clerk. I cannot believe you qualified for such a honored po
    Wow, an insurance clerk. What kind of education do you need for that. I feel your best suited for a position that would include working as the spelling police. Some people.. You should get a life!
    There are so many hits on the job board for jobs that I wonder if people are qualified that respond
    or just send in a resume if they are not.  Would be interesting to hear from some of these companies what type of response they are getting. 
    Hear, hear! Read My Opinion's opinion.
    Regarding Wondering's question, the company I work for is investing strongly in upgrading its MTs' and editors' skill levels (exactly what this says about need for us for ten years down the road I can't say). This morning I found an e-mail saying they would pay every one of us to attend an on-line class on making Expander macros to increase our productivity. Amazingly, I have to assume many employees were choosing not to attend the unpaid ones they had been offering...
    Best company to work for as an IC. I have been with them for 4 years. I could not imagine working anywhere else!  Management is great!  Never has a paycheck been late. Growing by leaps and bounds!
    I've been at SS for 1 year now and am making decent at MT'ing. If you get a decent account and learn the ESLs you can make good $ - but watch out for the newbies- its hard and they change the rules constantly. There are new people making more than the old people and doing less for the money, management changes on a daily basis, and you never know who to write to because they don't send out updates or answer questions anyway.
    I would wonder if it wouldn't be illegal for a company to use such a program (on your personal PC) unless they provide you with some sort of privacy agreement for you to sign stating that they possibily could be monitoring your Keystrokes while logged into their software. I don't see how they could do this legally without first notifying you that they have the potential to do this. Without such notification, especially on your own PC, I would say this is illegal to do such a thing. But that's my opinion. I may be wrong.
    In my opinion I like it better. nm
    just my opinion
    i think they're e.mail's are rude "big'hurry."

    This is simply the opinion of the person who wrote it.  That does not mean you don't have the intelligence to make an informed decision.  Obvious the person who wrote this had problems with 2 different companies.  That particular person may have problems with any company they work for.

    When you read these posts, keep in mind that if everyone agreed with all of these posts there would not be a transcription company in business anywhere.

    I do not know about OSi but SoftScript has treated me well, as will most nationals if you give them your best effort.  They want to hire good MTs and expect quality work. Give them that and you will be compensated fairly and treated well.

    Likewise...this is simply my opinion. Take it or leave it.

    Forget company #3. The problems you mention are valid. Try another one.

    As far as QA, it depend. You don't have the flexibility as much as being an MT. One thing I myself kind of miss.

    If your getting tired of typing all day, QA is better.

    If you enjoy helping others and answering numerous questions and can see yourself as a mentor and teach people everything you have learned and are adaptable to many kinds of formatting issues, than QA is a good choice.

    Sounds like #1 or #2 are your better choices.

    Hope this helps!
    My own opinion
    Keep in mind, to use MQ as a reference in the future, I would depart with them nicely. To just up and leave, in my opinion, is rude.

    I realize that many people dislike MQ for various reasons, but I like them and have had a positive experience.

    Again, I think it is only appropriate to give 2 weeks regardless of the situation, again solely because you want them to give you a good reference if need be!

    Hope all works out!

    SM for just an opinion.
    I'm certainly not going to tell you it's impossible - if you do a good job on the test, they may decide to take a chance on you.

    However, it seems a lot of them nowadays want either 2 years' experience or graduation from one of the Big 3 schools, and I've heard many say they have a tough time getting their foot in the door.

    I would talk to your school and see what they recommend, who hires their graduates, letters of recommendation, etc - get whatever assistance you can from them.

    Good luck!
    Your opinion is just that ...
    it is YOUR opinion. I have my own. We don't have to agree!

    Kudos to you for 8 years and 7 years' service. ??? I didn't ask that. I asked if you are upset with the companies you leave?

    I didn't make this personal -- you did with posting your opinion of Spheris.

    I don't think I need an answer to my question; I think I already know.

    I hope you enjoy wherever you are at. Enjoy your day!
    My opinion
    You asked, Did I handle this situation wrong? You stated, I feel like a heel for not giving my best.

    My answer: Yes, you handled it wrong. You were not upfront and truthful with YOURSELF, let alone with the company. Once you heard the words about offshoring, you should have made your opinion and position known clearly, definitively, and strongly, not taken the tests, not pretended anything, and made fast work to beat a path to the front door, and not waste your time. Your behavior was passive-aggressive, i.e., you pretended, you were not truthful. You should have taken yourself out for lunch after speaking your mind and standing up for yourself. Next time, do things different and learn from this situation.

    That's my opinion!
    My opinion...

    I've worked for them going on 4 years now and plan on staying.  I've worked on the same accounts all 4 years (tough ESLs, but after awhile, you get them all and can get plenty of lines---plus nobody wants your accounts and work is plenty--something I have learned in my 25+ years).  The pay is good, it's always accurate and on time, PTO is great, and I love not having someone over my shoulder all the time.  I've done my rounds at other nationals and this has been my best experience.  Each company is unique, you have to see what works best for you. 

    My opinion
    If this sort of thing keeps up, I would most definitely start looking for another job.  There's no excuse for any company to do such a thing.  It's not right and highly unfair.  The minute I found another job, I'd quit and not even give them notice for doing such a nasty thing!! 
    Everyone has an opinion and you are welcome
    to yours but after 10 years of personal interaction with the woman, knowing her professionally and personally, you are wrong about her only being interested if you can help advance her situation.  She is very industrious and hard working and I think all of these negative comments, well, it doesn't matter what I think about them as it will not bring any of you any peace.
    My opinion...
    Personally, if I was an employer, I would not want to hire someone that was not confident in what they were doing. State the facts about your experience. Let them worry about whether you have enough experience!
    KS in my opinion.....sm

    In my experience the KS platform is easy to use, my rad account has plenty of work and great communication with team lead. Pay is on time and plenty of opportunity to make money.

    Be careful with expressing yourself and getting answers with X-Press. I went through the interview process with X-Press over a year ago, they sent me manuals, ready to start but when I emailed my lead, asking the usual few questions about the company, (basically to ease my mind since the hiring process was SO long and had been told conflicting things)  she forwarded it to Mr. David and he in turn accused me of being a trouble maker and of slander!  It was all very strange. 


    and that too is just an opinion and U know

    My opinion
    I agree with you pretty much, although I have yet to find great trained VR files. The worst is when ESL doing VR..It's just scary. You might as well retype the whole report. Every great once in a while I get a really clean editing job that does not require too much time to clean up, but that is not a lot of the time as I work a lot with ESL who try to do VR. If we cannot understand their English, then how can a machine. My opinion is that no one should do VR editing for less then 4 cpl at any time, or you might as well go work at Starbucks for minimal wage, although I hear their benefits are better than what any of the MT companies offer LOL
    Just my opinion.
    You said they sent a packet that talked at great length about patient and MD demographics that you would be responsible for.

    For me, that's all it would take to turn it down. That's work you do not get paid for, usually.
    Well that is just your opinion--sm
    for whatever that is worth, but that does not give you the right to gode and harass someone who may feel differently. Personally I feel it is more unprofessional and bullying to try to make someone do what they do not want to do, and do not have to do just to pleast your nosey little mind, and then make an issue about it 150000 times on a public forum. Sometimes things are just better off left alone. Get off it already...you have stated your opinion thousands of times on this subject, run the poor woman off this board for eternity, and made yourself look childish and unprofessional. Guess you would beat a dead horse too. JMO.
    TTS opinion
    I recently joined them and I'm extremely happy there. The accounts I'm assigned are good. I'm doing mostly editing/recognized jobs on my account, I have 3 years experience on eScription so it's quick and easy work for me. Line rate is fine, both for typing and editing, I think it varies by account. Checks always on time, the staff are extremely helpful, set up and training was quick and painless !
    Does anybody and an opinion about
    The Data Entry Job that is posted on the Job Seeker's Board?
    I'm just curious to see what all of you think of the pay.
    In my opinion - no
    My opinion
    Outsourcing is not going to stop.  There are as many out there who don't tell they outsource as the ones who do (in reply to the comments on the other replies).  The benefits at this company I think are excellent, less out of pocket than other companies I have seen.  Everyone I've dealt with has been incredibly nice.  The Editor pay is good, hourly. I can't comment on the MT pay because I do not know.  Email me personally for any other information.
    My opinion
    I disagree with you that testing for a transcription position, especially medical transcription, should be simply a typing skills test.

    While the testing method you've described is somewhat unique, this prospective employer is much more likely to discover when a candidate does not have the knowledge required to perform the job. I have tested for companies that require both a written test as well as a transcription test. The hiring process is not a fun/easy one, and this way there is less chance of making a mistake and having to do it all over again.
    Just my opinion
    I dont think bashing is always the case, some things said especially about this company are facts, maybe it is venting.  Like you said there are pros and cons about every company but there is no need to get upset by a post about a company that you do not even work for any more.
    your opinion is

    umm unusual.  I bet I can guess what network you watch and who your favorite anchorman/commentator is.  Reading minds and attributing such sweeping negativity towards workers. The spin is in your head.



    In my opinion this
    my opinion
    Sloooooooow platform and nothing was autofilled, had to copy paste info from excel spreadsheet. Some great dictators but some HORRIBLE ones as well.
    My opinion
    I did not like working for them at all. Was not impressed by the owner at all.  Don't bother.
    Very bad Co. in my opinion! Run...

    When I was interviewed for the job, I of course asked many questions regarding work availability, pay, PTO/vacation benefits, supervisor communication, etc.  All my questions were answered, and even though I knew that companies tend to sugar coat things a bit, I was overall very pleased with the answers and felt the interviewer was extremely friendly and helpful.  So, I took the job the next day after giving it some thought.  Boy, did I get a wake up call very quickly with this company!  All the promises I was made, exciting incentives talked about, etc. by that friendly interviewer before I took the job just didn't exist entirely or had so many fine-print-type rules to obtaining them that made them virtually impossible to achieve!    Everything from baseline cpl rate and work availability to extra money incentives, equipment costs, and PTO/vacation was either less than I was told or I couldn't get due to certain standards I was never informed of. 

    After the initial training phase, I started typing on my own.  During the first week or 2 after training, I started to asking questions about all of these things I was promised and was not getting.  I was given several reasons/excuses as to what happened with various things.  I was getting almost 2 cpl less than I was informed by the interviewer when I accepted the position.  The reason I was given for this is because the interviewer just simply made a SMALL mistake and didn't do it with the intention of misleading me.  After receiving my first paycheck (not the training pay period check paid by the hour but the first check of actual typing), I was very upset as I made a lot less than I had anticipated and didn't understand why.  I reviewed the check carefully and discovered I didn't get any incentives that I was initially told about and the cpl rate for about half of the work I did was wrong.  Again, I called to have this explained and fixed.  I was told that they must have simply forgotten to tell me that I was not eligible for the first incentive beause I reached the line count goals out of my regularly scheduled hours (I worked these off hours because they asked me to for coverage reasons).  The other part of my check for the higher weekend and afternoon/night cpl rate was again just a mistaken cpl rate quote from the interviewer, and they were sorry for the SMALL mistake again. 

    After a month or 2 with this company, I had already experienced numerous broken promises, lower paychecks, surprise equipment rental fees, incredibly rude supervisors, unanswered e-mails and questions, etc.   One of the big problems, besides being completely lied to regarding cpl rates and pay in general was the communication, or lack there of, in this company.  Iwould send e-mails with questions regarding specifics of an account, how to do something for a particular account, why I wasn't getting paid an incentive, etc.   Supervisors and higher management just simply would not respond no matter how many times you asked or re-sent an e-mail..some of them never.  So, I would take the time to call certain supervisors, get their voice mail, and leave a message, but I never heard back from them that way either.  A few times I called the supervisors' supervisors, go through the same ordeal, never hearing back from them either!  It got ridiculous, always working in the dark because you had no clue how to do particular things and no one answered your questions.  The only time you did hear from them was if you did something wrong (usually something that you had asked a question about earlier and didn't get a response)!   

    I do try very hard to find the good in something, even if it's mostly bad, and the only good thing I can come up with on this company was the initial training week and the lady who trained me on the system.  I cannot remember her name at the moment, but she was very kind and extremely helpful.  She made learning something a lot less difficult and was a very good teacher.  Too bad there are not more people like that working for the company.

    I did not list everything  bad about this company because I didn't want this to go any longer than it already has, but I obviously do not recommend them at all.  In my experience, they are very shady, for the most part incredibly rude, and they are definitely not concerned about the success/failure of their MTs or what they think.  Good luck to you...I hope you do find the company that you are looking for that is a right fit for you, but I really don't think Transcend is it unfortunately. 

    My opinion.
    I think they are hiring. They start the pay at 4/9 and after 90 days goes to 4/10. I ran out of work once a couple months ago. This isn't an account I personally would use for full time work, but it is nice for part time. I keep it as a back up account in case something happens and have been there for 7 months now.
    Just my opinion.
    Just my opinion for what it's worth but I'd get out now.  I think you already have a gut feeling about it anyway.  If this is the way it's starting out, imagine what it will be like later?  Your gut instinct is usually right.  Good luck! 
    my opinion
    EXText is not the problem, it is the company you are working for more than likely. Not knowing, or caring, who that company is, but these companies can set the system to count the lines that they want counted; therefore, causing your line counts not to be very high.

    I am a 200+ lph MT, easily, and working for one company on EXText was able to easily achieve that and more. I went to a different company and I was lucky to get 100 lph on the same system.

    My suggestion, find a new place cuz your lines probably won't go up if they are fudging the system.