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Any new account will be a learning

Posted By: experience no matter which work type... on 2009-03-22
In Reply to: Acute care experience is limited... - me

Just mix it in with your experience all around.  You should be fine.


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What could be more appropriate for learning the ropes than learning how to spell? You are in for a
x
Learning
All of what you say is absolutely true.  I probably also am one of the higher paid MTs around today and I don't do it making 6 cpl.  I have continued to learn for the past many  years and will continue to learn to the last day working out my notice, that's just me.  I don't think MOST new MTs are ever going to see the day they will make $25/hour or even close to that.  There are reasons other than money, and I don't care to post them, that I am leaving MTing for.............gourd painting.
Learning VR.....sm
If an MT with many years of experience on EXText and a variety of other platforms were determined to take a PT job to go ahead and learn VR, which would you think is the best platform to do that on, and which company would you recommend for doing that? Any and all information appreciated! TIA....
learning VR ?
If you continue to use your mouse tomake corrections, then there is nothing to learn.

But if you decide to use 'hot keys' or 'short cuts', then there is.

It is said that letting go of the mouse usage, will speed you up. I do not know if this has been proven yet.

I am a 'mouse' person and I just cannot let go of my 'mouse.'

I assume a lot of MTs are like that.
Maybe there busy learning their new
I think someone posted before that they were getting like 9 new accounts.  So,  maybe everyone is tied up and can't really take a coffee break.  I'd be stroking those keys too if I was making 9.5 cpl (their starting rate per one post).  I'm glad there's at least one company out there that pays well.  I really don't think though that someone working there for only three months could really have anything bad to say.  I think someone else posted that KS promises lower health insurance premiums soon so that is a good thing.  
I am interested in learning more...
Please email me at dmorganzack@yahoo.com
Learning curve
I'm not going to toot the speech making money horn, but I think it's a learning curve. I'm having a hard time giving up my mouse but still doing about 3 times the work and saving my wrists in the process. TT has offered a refresher course and paying us for taking it, I think that's not only smart on their part but good for TT MTs. Speech is here to stay and I need to suck it up and go with the flow, still too many years before I can retire.
VR learning i s a myth
VR is not taught by MT in most cases because it is *back-end* voice recognition program. VR can be taught by the dictator on *front-end programs but most docs don't care to spend the time doing it. After 1-1/2 years of doing VR, and being told it would *learn* over time, I found out that was a lie. I have brought to bosses' attention the same errors in docs' formats, the same errors in punctuation, numberint, etc, etc, as requested and nothing has changed. I just do the best I can, knowing that the platform/program I work on will never improve.
I'm with you. I'm willing to take a temporary dip in pay while learning, but MQ better leave
nm
I love your posts - I'm learning from them...sm

Thank you again for taking the time to type this very informative post.  These types of posts actually help many people, I do believe.  Like you, I do all my own MTSO work and have not yet had to farm any out.  My MDs are great in that they all pay me by the 15th of the following month.  I pretty much demand that because the work is all back in their offices by the 30th or 31st of that prior month....so wanting to get paid by the 15th of the following month is reasonable.  I am sorry for your delinquent client but my docs know I only bill out once a month and that cuts down on the billing part of being an MTSO. 


What I HATE about being an MTSO....is all those receipts you have to keep all year long...but it's not the keeping of the receipts, it's the TAX PREP that we face within the next 6-12 weeks....oh what a mess that always is....not a mess - but so time consuming that I do hire someone to do that clerical stuff to get things ready for the TAX people......my daughter is the one I hire (and yep, I do pay her well to do that part of the work). 


Again, thank you so much for your informative posts.  Be well....


Too soon to really say. I felt I did okay the first day given the learning curve.
I am hoping my production will increase by at least 150-200 lines a day over the first few days and that should more than bring me up to speed.
Add me to the list of those interested in learning more

nm


I'd love to learning kickboxing
Are you in LA?
Learning curve? You mean to learn VR?
It was about 2 days for me, not much time. Is this what you mean?
IT has a looong learning curve. Am using it and you are right. I have to stop and think before ever
But, am picking up speed and accuracy is improving. It was either learn to use it or type everything out.
Thanks! Yes, I figure if I start out learning the hardest
it can only go up from here. My production is in the toilet though and being new, I have no idea how much of that to attribute to being new or having to rewind some ESL dictations a hundred times :(
Then provide samples and learning tools.
We are all only human.  The doctor is supposed to be reviewing and signing these reports they dictate.  Are they not?  If they sign off a report that has an error, that then makes the dictating physician liable, not the MT.  This docking for errors sounds like another scheme to make money off of hard-working MTs.    tsk tsk
learning Escription/Edit Script
I work for Focus also and there is nothing hard about learning Escription---it is very user friendly. The test is learning the shortcut keys to become a faster editor. There is a website that comes with this platform that will teach you the shortcuts, plus there is a great forum board to learn from other MTs. I love the platform, but still working on speed.
Come on, learning correct spelling is important. No offense meant.
nm
i work 3 part-time jobs now. it can be confusing if you are learning both at the same time, but sm
other than that not a problem for me. best to get one down before starting to other or you might become overwhelmed.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT.  They may get 1 port taken care of on one account and then it happens on another.  When they first started transferring accounts to BT it was ALL the ports on some accounts.  It has been a nightmare for MONTHS with this platform.  Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!
Really? They had about 99% ESL on the account I did!
Made about as much as the guy that cleans the grill at Burger King. No thanks.
I'm still new at my account
but right now I'm already at 200 lph.  I'd rather now give the pay because it's unprofessional, but they offer a higher rate than any of the other places I applied at. 
R U new and on an account that isn't
Hmmm