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Serving Over 20,000 US Medical Transcriptionists

don't lie - it'll come back and bit you.

Posted By: Happy MT Robin on 2009-03-22
In Reply to: Acute care experience is limited... - me

Be up front.  Try to maximize/emphasize the experience that you have that would transfer to acute care, but don't lie or misrepresent.  That will only come back to bite you in the butt.


Acute care can be harder sometimes.  Depends on the type of account you have.  I've worked accounts where I had 20 facilities feeding in to my  queue so I rarely had the same doctor.  At that point I was just doing consults and discharges, so no templates so to speak.  Lots of stock phrases, though, so I really built up my expander.  I worked another acute care account for another company that was just one hospital.  That got to be okay because I had the same docs all the time.


If you haven't done acute care before or in a long time I think the hardest part will be some unfamiliarity with phrases, medicines, bacterias, etc. that maybe you haven't run into before or in a while.  I know that was the worst part for me.  The other big difference I have found between acute care and clinic work is the quality of the sound files.  Clinics have better equipment and they generally have the hand held dictation machines that the doctors use.  Acute care doctors use the telephone to call the report into the system.  The sound file suffers as a result.




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I'll back you up - see msg
I'll back up the princess reply up there.  I worked there too.  They did lose their biggest account recently.  The turnover there is very very high.  Work levels are low. 
I'm sure they'll be allowed back
I was hoping this board would give in, but they have, and that is a MAJOR disappointment.
Thank you. Hopefully I'll hear back from them!
x
They got back to me right away, but I don't have a second line and don't want one. They'll
s
Thanks a million! I'll be back....
.
Fair pay ... you'll wish you were back to 7 cpl.

 


  The company you refer to shows its true colors once you get settled in.  They hire ICs at a fairly decent wage 8.5-9.5 but by the time you get through with tons and tons and tons! of UNPAID demographics. with fairly difficult acct. specs on its own...you'll wish you were back to 7 cpl anywhere else.  What's unfair is that this CHARITY   work is equated into their 98-99% quality requirement''... Not paid for training.  While on QA, they only let me do 5 jobs a day....easier, they say, on the QA/editors.  I told them 5 jobs a day wouldn't feed my kids or pay my mortgage.


E-mail me if you wish for LOWDOWN on this company


I'll back Peter up on that
Be glad they didn't call you.  They're horrible, and I'm not one to post nasty things about companies.  There are several really good companies around that will treat you well and have decent benefits.  You can e-mail me if you want.  I know exactly what you're going through, it's hard to see through the BS when everyone promises you the moon.
You'll be doing QA on the stuff coming back from India. The
rate would have to be REALLY good for me to consider it. 
If you'll read through past posts you'll find lots of
recent info.  Why do you need menitoring if you already work as an MT.  Unless you do clinic work most companies will require you to work at least one weekend day, at least initially. 
If you'll read the archives you'll find out everything
you want to know, none of it good.
Probably figure you'll want Way more than they'll offer, whatever it might be. :) nm
s
If you'll read more carefully you'll see
I was referring to AFTER she's missed out on a job, having a friend do sort of an audit to tell her what what was wrong with her test she submitted -- not cheating.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named.  What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
I'll take that hat!
Take ur hat off to me cuz I work at MedQuist, have plenty of work and make a lot of money - and they do leave me alone which is kewl. Been with 'em for 8 years too!
hey, it's ya'll

Yu'll
No, no, no, it's Yu'll for "you will"
I think you'll like VR
I work for MDI on the eScription VR platform, good accounts, good pay, and I need team mates to help with the backlog of work (I'm on 2nd shift). I highly recommend it. I have been on VR for 3 years and have found it more profitable than straight transcription, and much easier on the wrists/hands.
now I'll be looking for one
because I think the hours thing (except so they have an idea of when you work to regulate work flow) is bull.
I'll try.. sm
I am happy at OSi. I've been with them for two years now. I've been doing well with them. My main account was a little low on work over the summer, but is back to being pretty busy. Even when it was low, I had my backups. I've been there long enough and have worked on enough accounts that I can grab backup work from several different accounts but usually don't need it. We use the Extext platform and I love it. The best part of it is being able to pull up samples, past reports, etc. That is what helped me move into being able to do op notes which I hadn't done before but now do plenty of. On my main account, I barely have any ESL and the few I do are very easy. I've worked on VA and there are a few more ESL on those, but only a few were very difficult. To compensate, you are allowed a couple of blanks on those anyway, and like I said, when you can pull up other reports for these dictators, it helps a lot anyway. Compared to what I see in some of the job ads, I feel I'm compensated pretty well. There are frequently incentives offered. For the most part, I'm left alone to work and am not bugged. I'm able to do above my 12,000, lines per pay period and also work as an IC with another company to boot. I am paid by direct deposit on time, every time. Never ever a problem with that. The couple of times there has been a problem with my check, say an incentive having been left off or something like that, I've had a manual check cut and in the mail right away. Hopefully this post will be allowed to stay and won't be overrun by those that weren't happy at OSi, but I couldn't be happier there.
You'll get it ----

It won't be the correct amount, but you'll eventually get it.  I'm outta there.  Today was my last day.


Thanks. I'll do that. NM
o
You'll never know if you don't try.
I would just go for it. Make sure though that you are checking and double checking everything, and look up anything you don't know for sure. This will take a while but eventually you'll get used to the job and you'll be glad you tried it. Good luck.
I'll bet
and you've never made a typo?
I'll 3rd IT

Allstate Transcription started a mentoring program that is very much needed in our industry, and I am pleased to say that I have been a team player for two or three months now!  In this program, Deb, the owner, gives people who have gone through some kind of course an opportunity to work on real accounts with real TATs.  In addition, she provides MEGA feedback with all kinds of documentation to sites for the interns to read.  Deb nor the editors can make anyone do anything.  The intern has to WANT to learn more and improve and has to have the capacity of breaking a habit of doing things their way versus the AAMT BOS way.  Deb will do flips backwards just to help someone succeed with multiple second chances.  In the real world, if you can't produce an accuracy of 98% and above, you will be terminated.  In Deb's defense, she cannot continue to allow a person who is not progressing to fill a slot when she has others begging to get into the program.  It seems that everyone here has a clear understanding of the bigger picture ~ producing 98% accurate work to a client so that they can provide the BEST care to the patient - afterall, it is the patient whose well-being is at stake here.   Carla     


I'll try them both. Thanks.:)
x

Thanks - I'll try that! - nm
nm
I'll second that!!!
The reason I work for my current company is that they keep all work in the US! I am so glad that I found them!
I'll bet that you do.

You'll never see
10 cpl from MQ even if you truly, truly deserve it.
I'll second that
at least animals are honest about their dishonesty.
I'll second that!
I was hired by Cymed in the fall of 2005, and it really wasn't a very bad place to work, although not the absolute best, but then SPi bought them out in the summer of 2006, and the changes REALLY became evident in the fall of 2006. I started running out of work more and more each day, the account managers were constantly changing, my pay checks started getting screwed up (they stopped paying me my second shift differential that I always got with CyMed), and the office staff was just plain RUDE. I finally got completely fed up and left back in February 2007 and went to Keystrokes and have been 1,000 times happier!
i'll second all of that!
x
I'll second that!
Love, love, love it there! Never been so happy with a job before!
thank you, I'll try it!!

I'll bet this is TT

Nah, you'll probably have to pay THEM
.
It won't fly. I still don't believe they'll ever
so many hospitals and doctors don't even know what a CMT is or have never heard of AAMT or whatever they call themselves these days. Why would any sane person push for forced credentialing when it doesn't even increase our pay rates? You'll never gain any extra esteem in the eyes of physicians unless you actually have M.D. after your name. If they ever find a way to implement this (which I highly doubt), I will cease to MT, not because I am incapable of receiving credentials, but because it is completely ridiculous. Yet one more way to force liability on the MT where it should never exist, too. Any MT who falls for this has obviously been brainwashed by AAMT, the organization that changed its name because it had MT in it! They aren't for us in the least so please wake up to that fact. They have and will continue to harm MT more than they will ever advance it. The only ones capable of changing this industry are the individual MTs by not accepting BS, either from pseudo-organizations, MTSOs, or clients. End of story.
I'll tell you what I know sm
They always pay on time every 2 weeks (26 times a year). Reasonable benefits after 90 days if you maintain 11K lines and 80 hours per pay period. QA people are wonderful. Tech support is supreme. Management is nice, polite, available.

The way to be happy at TT is work something other than 8-5 and to agree to having a primary and at least 1 or 2 secondaries. An attitude that work is work and it has to be done, might as well be you, works very well. Being punctual and consistently working your shift will go a long way for you too.

I love it and will continue to stick with it.





I'll just bet MDI
would love to talk to you if you have the experience in acute care they require. Go to mditrans.com for more info. They are great to work for.
Thanks...I'll try that...n/m
x
not all they say- I'll say!
The reason why you can't get any work after 10 pm. is because the supervisors who are scheduled to work into the late evening and early a.m. aren't on and do not send the work to the MT's. Operations will tell you that they are on all night, but they are not, and everyone knows it. You will only be hired for midnight shifts even though there is plenty of M-F, 9-5 work available (they same those for fav's). You will never get a schedule change, regardless of the promises. Your personal situation will never be considered. All of the execuitves are convinced that every MT is stealing from them and they will ALWAYS be treated like dirt. They are convinced that they pay the highest in the industry when studies have shown that they are in the lower 40% of pay. This is what a company is like when you scummy people running it.
You'll fit right in...
at MedQuist. Why not give them a try?
If you want the best, you'll have to pay for it.
That's just it. Many MTs aren't the best and expect to be paid for it.

I'm a little surprised that you are only now, as an IC, dictating what your rate is. That's what IC is... INDEPENDENT contractor. What took you so long?
I think you'll like it...

It was easy to learn and not too time consuming before entering the actual report screen.