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Anyone using the newer software with Transolutions, not the DOS stuff? How

Posted By: goes the production, work load, etc. ? nm on 2007-01-26
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Did search on Futurenet and got mostly 2004 and 2005 stuff. Anybody with newer info? nm
 
Whose software is better, Medquist or Transolutions?
I am leaning towards taking a position with Medquist since I could Instant Text.
Transolutions-antiquated DOS software sm
dial up only,upload reports, download demographics, tons of account specifics, yuk.
Anyone using the Apex software with Transolutions yet? Wondering
s
I'm newer TT
but I don't see a problem making line count. You only need 11,000 in a pay period. I think most do at least that and probably more.

Volume fluctuates, as it does at every place that I have worked, especially in the summer and the last couple weeks of the year. I'm flexible and thankful that my supervisor is also. It comes in handy when an emergency comes up with one of the kids or I lose power during a storm, as they allow you to make up time (lines) lost if you want.
TKU very much. I had seen the newer discussion,
but hit server errors when I tried to go back to May, so had not seen the older link. Now that one has me reconsidering.


Probably best to contact some of the new/newer MTs over there
d
Make 8 and 9 as a newer MT with no CMT.
I graduated Career Step just over a year ago. I was making 7 cpl for the past year, but just switched companies and now make 8 cpl for a clinic account and 9 cpl for an acute care account.
There is definitely newer information and ALL IS BAD.

She is so desperate to find someone who hasn't heard....I agree with other poster...RUN. 


sign me Been there, done that.   Learned my lesson to listen!


I realize this also, but MOST newer computers..sm
do not even have the 15 pin serial ports (game ports) any longer. I had purchased a 15 pin game port pedal and used it less than 6 months because my sound card went out and I had to get a new one. I could not find ANY that had a 15 pin game port any longer and ended up having to buy a whole new pedal (usb) in order to work. USB is what is mostly used these days. If she needs a 15 pin footpedal I will gladly sell her mine... been there and did that.
Not true. All desktops have it...newer ones too.
It's on the back.
It is the attitude of newer MTs (not all) such as yourself that cause these problems. sm
Companies do not treat us like sweatshops, hounding us for production. They expect us to be professionals and perform the work at the times we are scheduled, without exception, and produce a certain amount of work. Those production standards have actually gone down over the past 20 years, and our tools to produce more have gone up substantially.

Decent wage? While our pay has not gone up in the past 10 years, $45,000 - $50,000 per year is still more than decent.

Time to get up to speed? Court reporter are required to be at certain speeds to progress to the next level when they are in school and when they take their state boards to be certified, they are required to be a certain speed. FYI: That speed is the equivalent of 125 wpm with 100% accuracy required. There is no time to increase; this is their starting point.

I teach at a local business school part time that also teaches court reporting. More than 75% of the ones who start court reporting cannot get up to speed or cannot take the pressure, so they either quit entirely or TRANSFER TO MEDICAL TRANSCRIPTION because the standards are not as high. For those that make it through the court reporting program, it can take 3 or 4 times to pass the state boards and only 50% actually do so.

So, we need to look at what we complain about. The standards to be a medical transcriptionist, a professional responsible for a direct line of patient care, are quite low compared to other fields.

Part of this is due to new MTs who come into the field to make a quick buck and to work at home while acting like stay-at-home moms.
an upgrade? mean newer version?
This should not be an end of the year thingee seems to me.  I would ask what exactly an upgrade means. No reason not to ask for the facts. Does it mean an upgraded version of MedRite or upgrade to a newer type platform or just what does it mean.
I did get double; I'm talking about newer hires.
nm
Sadly, most newer computers do not have the 9-pin port.
I have had to buy USB adapter to which some do and do not work correctly with this footpedal. Is this by chance an Escription account? Thus far, this is the only software that I have found which requires such an obsolete port. I bought a laptop assuming it would have the 9-pin port but it did not so I tried at least four adapter until I found one that works.
any new/newer hires who didn't get extra holiday pay will now get...
nm
We will be adding that feature back, we are just in transition of migrating over to our newer
version of the forum software.  We appreciate your patience.
She's correct, folks, most newer computers DO NOT come with serial ports

You can order a computer with one, but in general they do not come as a standard item on non-custom-built computers any longer.  The USB port is standard now, but not the DB9/COM/serial port she is referring to. 


You can purchase a PCI card (which is what the COM/serial port is part of) from Amazon for about $20 though and install it yourself, thus giving you a COM/serial/DB9 port for the 9-pin foot pedal. 


So....she is correct...MOST (not all) of the computers newer than about 4-5 years old DO NOT come with a serial/COM/DB9 port standard -- not on the back on the computer or anywhere else for that matter.  I


n fact, when I was looking for a PCI card to so that I could install it on my own computer (which is 3 years old), the guys at the computer store wanted to know why I wanted to go backwards (as far as technology) instead of foreward (to upgrade) -- stating that people just don't use serial ports anymore.  They said that the USB port had pretty much eliminated the need for a serial/COM/DB9 port in most instances. 


Too bad that isn't true when it comes to some MT platforms and wavplayers.


Meridian and Transolutions.. ESPECIALLY Transolutions
xx
stuff
you have to purchase about $1200 worth of their "proprietary" stuff.
What to do to get rid of that stuff:
Copy the URL address of the offending post then click CONTACT (on the bar on the right) and fill in the Admin email form. In the box, type what the problem is (cussing, vulgar language, blah, blah) and paste that URL. Ask them to remove it.

It's the cussing and vulgar stuff they want out of here.


Why do we put up with this stuff?
No paid holidays, and the list goes on.  It feels like we should be '"greatful" that we get any PTO at all.  Who are they kidding? Who do you know who works at home all the time, never done, and the beat goes on.  I used to worry about voice recognition, now I think the best thing that could happen to me would be to have to find a "real"  job, real bennies, real security (or reasonable facsimile), real paycheck, real time off, real paid holidays, real sick time, etc.  We do way too much for way too little.  I feel like the time I get at home because I work at home is not enough to pay back the every weekend, pressure, pressure, pressure, always behind, never type enough hassles.  What pay is worth all that?  Let's be reasonable, maybe 60K a year but I make half of that in a good year.  And the more they tie me to the chair the slower I will be.  So on it goes.....time to get real...
I have seen some really BAD stuff done by them yet they keep on going.
nm.
Most MTs already have this stuff except for maybe - sm
the C-phone which you can pick up for less than $200 on ebay. Also you can write off all these costs against your income and save a little in taxes which is better than nothing.
and T/U for doing the other stuff!
x
Bad Stuff?

Could it be that she was given multiple opportunities to improve her line counts? 


I know for a fact that they will bend over backwards to help their employees and give them an ample amount of time to reach productivity standards.  Yeah, giving someone 3 years is a bit much!!! 


Why does one consider Axolotl a bad company because they require their MTs to produce 1200 lines during their shift, which is what is agreed upon at the time of interview and when the MT signs the employment offer letter?  Because the MT does not hold up their end of the agreement, Axolotl is a bad company for not keeping them? 


Again, if MTs want a job where they do not have to stick to a schedule and have a daily minimum that they have to produce, they need to go to a company and work IC.  Axolotl is not the place for them.


If MTs want a job with awesome pay, great benefits, great editors, great platform and lots of work, then Axolotl might be for you.  If the MT cannot type 1200 lines in a shift or maintain quality, it will not be a job for them.  But I think this has been stated before in a lot of postings. 


No bad stuff here
I really don't have anything bad to say about Transcend. they have been a great company for me, very flexible. In fact, any other company would probably not be as flexible as they have been. If you are struggling, they will work with you. They may outsource some work, but they are definitely not India. They are based out of Georgia. All of the team leads and managers are right here in the United States. IMO, one of the best and fairest transcription companies around.

I went through the same stuff

when training for Documed for a few days.  they expected me to be 100% perfect on the first day with a 80%+ account.  I was told to not do any more reports at this time.  A week later no word, and I emailed back.  ****, who is a real smart-aleck, emailed back and said we can't continue at this time.  Well thanks for finally telling me, coward.  Companies are real jerks sometimes when it comes to letting employees go. 


stuff
No HR department that I knew of. It's a husband/wife team, plus a couple lead supervisor/QA people, and a couple of other QA people. Husband rounds up clients, etc. Wife does initial interview. Lead supervisor trains for account specs. They use more than one platform, but the web-based one they pay a couple cents per line to that company to do the templates, etc.

They are really not worth all the hassle to try to get this resolved. I think this MT has already wasted more than enough time to account for the cost of the foot pedal or anything else. Call it even already.
I have not written any of this stuff
The secret to becoming a favorite at OSi will never be made publicly known, as there are plenty of people who consistently get at least 98%, 99%, or even 100% on audits, and are they rewarded for it? No. They aren't even told what they get because apparently their superiors would feel obligated to reward them. They just keep plugging away making the people "who hear it from the physician" look good while some of the QA team needs to be replaced for their holier-than-thou attitudes and their capacity to make crucial mistakes as well. The only way to grow and succeed with this company is not by being a model employee by being reliable and doing near perfect work without complaining - it is all in the hands of the powers that be, and what they look for, I sure as heck don't know, nor does anyone else not in the inner circle, 98% accurate or not. Why anyone would want to run a company this way is beyond me. Why not take the best assets you have - your employees - and use them to help your company grow, instead of playing these stupid games and giving people promotions simply because they have found a way to nudge into your circle? That is how companies succeed.
And to think, they get all of their stuff from CHINA!
whoa!
Same old stuff, same phrases. SM

Must be great to be able to blame the world for everything.  You are a very angry person, you need to be on meds or something.


Yes, exactly. The picky nothing stuff
I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.

I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.
If you would see how they do the QA and the nit picking stuff they take off for anyone would know
that they are going to do everything they can to make sure you dont meet that 98%.
weekends and stuff
Actually, when you get your little chart to fill in (24 hours, 7 days) it clearly has marked the hours where there is a shift differential. You could choose to work ONLY during those hours if you want. There will still be incentives and bonuses. The bottom line is, the jobs will still need transcribed and SOMEONE has to do it.


If you will notice, if you ignored the MQ stuff, there is nothing else other than that here.
x
Biotech stuff too, I think
nm
Most of their stuff goes to India (nm)
x
anyone can make that stuff up
...........
if that;s the stuff you want, DONT' GO THERE!
x
I found some stuff, but nothing really about -sm
their flexibility. I may leave an IC job to become an employee and I am really worried about it, not sure that I can do this with 1 child still at home (3-year-old boy). I know there is a BIG difference between IC and employee status. I just don't want to stress myself out too much on a day-to-day basis. By the way, I'm not the OP. I think I will pass though. Flexibility is extremely important to me, at least until my youngest goes to Kindergarten.
psych stuff
Does anyone know of any company hiring that does a lot of psych work?  I have been specializing in psych the past two years and like it but need to make a change.  Any ideas where to look?  Thanks much for any help.
SICK of this stuff
About TransTech!  They are the finest people in the business.  They would never do anything in a suspicious or ill mannered method involving line counting or anything else!  One might suggest if you work more and post less you would see a better line count.  It takes time to build up to a good line count, i.e. becoming familiar with the facility, with the authors, with the work types, building your word expander, and working diligently towards obtaining your goals, doing what it takes to achieve the line count goals you set for yourself, turning every stone in effort to achieve those goals before suggesting the line counts are not correct.  If the ESL are difficult, look at samples, invest in becoming more familiar with their way of speaking English. As far as EXTText for Word Client/Transnet/Dictaphone, I love the software.  Again from time to time, there may be issues, but for the most part, the software if very geared to good production for the MT.  I hope that all who read the posts about Transtech will be mature enough to make your decision by your own experience and not the experience of others.  I have been with TransTech for 4 years, and I am not saying everything is wonderful, we have our ups and downs which are almost always me and not them........but in all honesty they are the finest company with the best group of people I have ever worked with and for!  Thank you for reading my 2 cents on the line count saga!
There is a lot of stuff in the archives but
nothing good.  They are an Indian company with just a store front in the US. 
Just get all your stuff organized while
you wait to get set up. I like to have a ring binder to keep all the account specifics and company phone numbers in, etc. Use tab sheets and label them. If they send me a list of dictators, I print it out and tab that alphabetically too. It's just quicker for me and I can write in notes, like, sounds like Phillips, see Filipp or whatever. Plus new ones. Look on line for address lookups for the state of the account or accounts you get (whenever you find out). I use the State of __ Board of Medical Examiners' sites.


There was some talk here about that when the OSI stuff was
s
Do they ACTUALLY still send that stuff out ? sm
My goodness, I had a total of 9 full binders that I sent back when I quit. Two huge boxes with equipment, supplies, paper, binders,a total of over 250 pounds that I sent back. I felt like a big weight was off my shoulders when I left there and had no more QA issues with anyone.
SPi Managers Mtg and Stuff

OldTimer, are you a current SPi employee?  Maybe you are and you have some inside information I don't have, or maybe you are a past employee with a grudge, it's hard to say.  Your information doesn't seem current. I am a current employee.  The managers did have a quarterly account manager's meeting in Nashville.  I don't know who your AM is, but I have a great one and I trust that she discussed with the other AMs with regard to line counts and work availability, etc.  I do know that it is not as you said at all, there is not a condition whereby only a few MTs are trying to do the work for a whole bunch.  There are plenty of MTs who have worked for SPi who are not going anywhere in spite of the fact that things were slow getting back to normal after the holidays.  Things will pick up.  We are all sure of that, this is a big company with new accounts on the horizon. I am not going anywhere, I love my account, my account manager, and will work through the recent changes.  No matter where you go, there is always going to be changes.  You just have to ride them out.


 


Did you read the stuff that came up? SM
I didnt think there was enough info for what I was looking for. Maybe its just me.
I heard really bad stuff about SS nm
nm
I have 15 years in this stuff and sm
when I started, I made 6 cpl. After 3 years' experience, I made 9 cpl. It is 10 years ago that I made that 9 cents and today, with LOADS of verifiable experience I make 8.5 cpl at one job and 10 cpl at the other.

The difference is that at the 8.5 cpl line I have insurance and incentives. I usually make 9.5 there and have benefits. It does sometimes irk me that I am making less per line (base anyway) than 10 years ago, but that it is not a fair comparison. For one thing, 10 years ago I could do 125 lph and I am about 3 times that now thanks to my expander. I don't feel I work harder or longer, quite the contrary.

I have 3 platforms I LOVE and if I were offered 8 cpl on one of them, I'd probably take it because I know what I can do with them. The rest...I would not take 10 cpl to work on them because I can't manage a decent line count.

My 10 cpl is on an account that is 80% ESLs and a very tough account. The other is only about 20% ESLs and in Extext where I can make the big bucks. It is too bad I can't get more with all my experience, but that is life. I try to make the most of what is in front of me.