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Yes, exactly. The picky nothing stuff

Posted By: fed up on 2005-09-18
In Reply to: Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct - MQSE

I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.

I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.


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Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct
off for the 98% QA. I have never seen such BS in my life. It makes absolutely no sense at all. Has no bearing on what an MT can or cannot do. It is all designed to get rid of more QA people and to make sure no one makes the bonus. No doubt about that. Has anyone tried to discuss this with them or is that impossible.
What is so picky about them? I don't think wanting accuracy is picky...
It is professional...
Very picky

She didn't know what she wanted, would gripe about everything under the sun, and would send 20 emails a day asking the status of work that wasn't due until the next day.  They were usually in all caps in a screaming tone. 


Pay was .06 per actual line which was ok I guess, but definitely not worth the hassle of her constant emails and nitpicking.  Hope this helps you some.


Maybe I am just too picky...
I see Cbay in Annapolois (their spelling not mine) is advertising and one of the things they want is nero-ophthalmology.  What's that?  Hmmm.. .
Picky, picky
I have transcribed and done QA for Medquist for 20 years.  I went part-time with Transolutions for a little extra cash and it was the most frustrating experience I have ever had.  As stated previously, you receive about 9 binders of stuff to read through. The apex system was okay, but way too much to do on the patient information page.  You have to copy every physician mentioned in the report plus fill in many fields on the ADT taking away tons of time actually transcribing.  QA is absolutely ridiculous.  In the short period of time I worked for them the issue was grammar, mainly commas.  They take off for everything, reducing your accuracy percentage way down, I am talking in the 70s just because of punctuation errors.  I was astonished with my paychecks which never got any better.  I think they are also on line counts with no spaces included as it took forever to get anywhere.  I hated it and would never recommend Transolutions to anyone. 
what do you mean by picky?

I didn't think they tested, just on QA for 2 weeks.


Yes, picky and wrong about their QA. nm

If you're asking if QA at DSG is picky... (sm)
Yes, they are, because we have high standards and like to keep our accounts happy. If you're asking how hard it is to actually do QA on QASAR, I have no idea. I am an MT with DSG. I hope this answers your question from an MT point of view.
not picky about punching in right when you are scheduled,
just so you get your work done.  Also, remember the time clock and punching in out keeps track of your lines per hour which the more lines per hour the more you are paid.  Its not bad at all!!!
2006 posts said QA is VERY picky here. Pay was 6-9 cpl. Under
s
AAMT standardization, not picky

I work from home for a hospital.  I have also worked for regionals/nationals, clinics, pathology, etc.  I work for a hospital that has the JCAHO accreditation which means that every department is compliant, not just clinical.  I'm proud of the work we do in my transcription department.  We have VR and it's rarely on because we have a top team of professional MTs.  We all make a minimum of $20 an hour and most of us make more because, yes, we get paid per line.  We are a 400-bed facility and only require a team of 16 transcriptions (about 50/50 FT and PT MTs).  I believe this is because we have standards that we know we can refer to if there is ever a question.  It also makes it so we don't have many questions.  We type it the AAMT way.  It creates a professional and consistent-looking document.  No room for anyone to question:  Doctor, MT, manager, or even the Q&A department. No one.  Period. 

 

AAMT integrates JCAHO standards, as well.  AAMT isn't some persnickety transcriptionist who wants to have a say in what we all type.  The effort is there in order to create a standardization in the work we do.  I still believe we do an important job, regardless of the jobs that are sent off-shore.  Until they're all gone, this is how I make my living and I want to try to be as professional as possible.  I'll bring AAMT guidelines to whatever job I hold and I doubt very much that my work will be called into question.  

 

JMHO

Thank you miss picky....jeesh!!!
//
I think what happens when companies want that little QA submission and are really picky is
that you tend to relisten to all your reports and end up making much less money because you become paranoid about the whole thing.  That is what is happening to me at the place I am working.  They are so picky to the point of being ridiculous.  AND, it is very stressful and not fun.
Nasty team leader, nit-picky QA, sm
mounds of account specifics and company instructions and I mean 7 binders each 3 inches thick , constant busy signals dialing in to get work, slow PC-company supplied, slow tech support, impossible to make line rate. Dock you big time for errors.
Yeah Mary picky pants.
Made yourself look a little foolish eh?
Following basic grammar is nit-picky? Maybe I misunderstood.

response to bounced checks and "too picky"

Please, do not let those untrue postings affect your decision to work for The MT Group.


This is Melanie (the one who posted the job for The MT Group).  The MT Group was started in 1996, and we have NEVER EVER EVER EVER bounced someone's check nor shorted the check.  We ask all of our ICs to turn in their line counts at the end of every pay period.  If they do not match what we have, I contact the IC so that we can compare.  Very rarely do I need to go that far.  When I put in our job post that we are honest and fair, I was being honest.  I was very discouraged to read that posting. 


As far as pickiness about spaces.  It is common knowledge that there should be two spaces after a period, and yes, we do expect that.  I can't help but think that the person who posted that reply just had a big problem with using two spaces.


And moodiness??  Who was moody?  The transcriptionist?


 


I have worked for a company that is SO picky and you have to do so much demographic work
before you ever get to the report. Then you have to switch screens, take out an underscore in 2 places, change the worktype in 3 places if the doc doesn't put it in right, IM someone to look up the name for letters (which is about half my worktype), change screens again to get the billing number, paste it in, and THEN you can start the report. Ahhhhhhh!

All for 1 cent more per line than the reports I do for another place that all I have to do is enter a MRN and I'm there, in the report, and no medications, no demographics. Now one of these days I am going to be brave and just switch altogether to this company.
I left, too. Incredibly picky account rules. No $$.
x
Years ago posts said they were extremely picky & hard to work for. Haven't
s
stuff
you have to purchase about $1200 worth of their "proprietary" stuff.
What to do to get rid of that stuff:
Copy the URL address of the offending post then click CONTACT (on the bar on the right) and fill in the Admin email form. In the box, type what the problem is (cussing, vulgar language, blah, blah) and paste that URL. Ask them to remove it.

It's the cussing and vulgar stuff they want out of here.


Why do we put up with this stuff?
No paid holidays, and the list goes on.  It feels like we should be '"greatful" that we get any PTO at all.  Who are they kidding? Who do you know who works at home all the time, never done, and the beat goes on.  I used to worry about voice recognition, now I think the best thing that could happen to me would be to have to find a "real"  job, real bennies, real security (or reasonable facsimile), real paycheck, real time off, real paid holidays, real sick time, etc.  We do way too much for way too little.  I feel like the time I get at home because I work at home is not enough to pay back the every weekend, pressure, pressure, pressure, always behind, never type enough hassles.  What pay is worth all that?  Let's be reasonable, maybe 60K a year but I make half of that in a good year.  And the more they tie me to the chair the slower I will be.  So on it goes.....time to get real...
I have seen some really BAD stuff done by them yet they keep on going.
nm.
Most MTs already have this stuff except for maybe - sm
the C-phone which you can pick up for less than $200 on ebay. Also you can write off all these costs against your income and save a little in taxes which is better than nothing.
and T/U for doing the other stuff!
x
Bad Stuff?

Could it be that she was given multiple opportunities to improve her line counts? 


I know for a fact that they will bend over backwards to help their employees and give them an ample amount of time to reach productivity standards.  Yeah, giving someone 3 years is a bit much!!! 


Why does one consider Axolotl a bad company because they require their MTs to produce 1200 lines during their shift, which is what is agreed upon at the time of interview and when the MT signs the employment offer letter?  Because the MT does not hold up their end of the agreement, Axolotl is a bad company for not keeping them? 


Again, if MTs want a job where they do not have to stick to a schedule and have a daily minimum that they have to produce, they need to go to a company and work IC.  Axolotl is not the place for them.


If MTs want a job with awesome pay, great benefits, great editors, great platform and lots of work, then Axolotl might be for you.  If the MT cannot type 1200 lines in a shift or maintain quality, it will not be a job for them.  But I think this has been stated before in a lot of postings. 


No bad stuff here
I really don't have anything bad to say about Transcend. they have been a great company for me, very flexible. In fact, any other company would probably not be as flexible as they have been. If you are struggling, they will work with you. They may outsource some work, but they are definitely not India. They are based out of Georgia. All of the team leads and managers are right here in the United States. IMO, one of the best and fairest transcription companies around.

I went through the same stuff

when training for Documed for a few days.  they expected me to be 100% perfect on the first day with a 80%+ account.  I was told to not do any more reports at this time.  A week later no word, and I emailed back.  ****, who is a real smart-aleck, emailed back and said we can't continue at this time.  Well thanks for finally telling me, coward.  Companies are real jerks sometimes when it comes to letting employees go. 


stuff
No HR department that I knew of. It's a husband/wife team, plus a couple lead supervisor/QA people, and a couple of other QA people. Husband rounds up clients, etc. Wife does initial interview. Lead supervisor trains for account specs. They use more than one platform, but the web-based one they pay a couple cents per line to that company to do the templates, etc.

They are really not worth all the hassle to try to get this resolved. I think this MT has already wasted more than enough time to account for the cost of the foot pedal or anything else. Call it even already.
I have not written any of this stuff
The secret to becoming a favorite at OSi will never be made publicly known, as there are plenty of people who consistently get at least 98%, 99%, or even 100% on audits, and are they rewarded for it? No. They aren't even told what they get because apparently their superiors would feel obligated to reward them. They just keep plugging away making the people "who hear it from the physician" look good while some of the QA team needs to be replaced for their holier-than-thou attitudes and their capacity to make crucial mistakes as well. The only way to grow and succeed with this company is not by being a model employee by being reliable and doing near perfect work without complaining - it is all in the hands of the powers that be, and what they look for, I sure as heck don't know, nor does anyone else not in the inner circle, 98% accurate or not. Why anyone would want to run a company this way is beyond me. Why not take the best assets you have - your employees - and use them to help your company grow, instead of playing these stupid games and giving people promotions simply because they have found a way to nudge into your circle? That is how companies succeed.
And to think, they get all of their stuff from CHINA!
whoa!
Same old stuff, same phrases. SM

Must be great to be able to blame the world for everything.  You are a very angry person, you need to be on meds or something.


If you would see how they do the QA and the nit picking stuff they take off for anyone would know
that they are going to do everything they can to make sure you dont meet that 98%.
weekends and stuff
Actually, when you get your little chart to fill in (24 hours, 7 days) it clearly has marked the hours where there is a shift differential. You could choose to work ONLY during those hours if you want. There will still be incentives and bonuses. The bottom line is, the jobs will still need transcribed and SOMEONE has to do it.


If you will notice, if you ignored the MQ stuff, there is nothing else other than that here.
x
Biotech stuff too, I think
nm
Most of their stuff goes to India (nm)
x
anyone can make that stuff up
...........
if that;s the stuff you want, DONT' GO THERE!
x
I found some stuff, but nothing really about -sm
their flexibility. I may leave an IC job to become an employee and I am really worried about it, not sure that I can do this with 1 child still at home (3-year-old boy). I know there is a BIG difference between IC and employee status. I just don't want to stress myself out too much on a day-to-day basis. By the way, I'm not the OP. I think I will pass though. Flexibility is extremely important to me, at least until my youngest goes to Kindergarten.
psych stuff
Does anyone know of any company hiring that does a lot of psych work?  I have been specializing in psych the past two years and like it but need to make a change.  Any ideas where to look?  Thanks much for any help.
SICK of this stuff
About TransTech!  They are the finest people in the business.  They would never do anything in a suspicious or ill mannered method involving line counting or anything else!  One might suggest if you work more and post less you would see a better line count.  It takes time to build up to a good line count, i.e. becoming familiar with the facility, with the authors, with the work types, building your word expander, and working diligently towards obtaining your goals, doing what it takes to achieve the line count goals you set for yourself, turning every stone in effort to achieve those goals before suggesting the line counts are not correct.  If the ESL are difficult, look at samples, invest in becoming more familiar with their way of speaking English. As far as EXTText for Word Client/Transnet/Dictaphone, I love the software.  Again from time to time, there may be issues, but for the most part, the software if very geared to good production for the MT.  I hope that all who read the posts about Transtech will be mature enough to make your decision by your own experience and not the experience of others.  I have been with TransTech for 4 years, and I am not saying everything is wonderful, we have our ups and downs which are almost always me and not them........but in all honesty they are the finest company with the best group of people I have ever worked with and for!  Thank you for reading my 2 cents on the line count saga!
There is a lot of stuff in the archives but
nothing good.  They are an Indian company with just a store front in the US. 
Just get all your stuff organized while
you wait to get set up. I like to have a ring binder to keep all the account specifics and company phone numbers in, etc. Use tab sheets and label them. If they send me a list of dictators, I print it out and tab that alphabetically too. It's just quicker for me and I can write in notes, like, sounds like Phillips, see Filipp or whatever. Plus new ones. Look on line for address lookups for the state of the account or accounts you get (whenever you find out). I use the State of __ Board of Medical Examiners' sites.


There was some talk here about that when the OSI stuff was
s
Do they ACTUALLY still send that stuff out ? sm
My goodness, I had a total of 9 full binders that I sent back when I quit. Two huge boxes with equipment, supplies, paper, binders,a total of over 250 pounds that I sent back. I felt like a big weight was off my shoulders when I left there and had no more QA issues with anyone.
SPi Managers Mtg and Stuff

OldTimer, are you a current SPi employee?  Maybe you are and you have some inside information I don't have, or maybe you are a past employee with a grudge, it's hard to say.  Your information doesn't seem current. I am a current employee.  The managers did have a quarterly account manager's meeting in Nashville.  I don't know who your AM is, but I have a great one and I trust that she discussed with the other AMs with regard to line counts and work availability, etc.  I do know that it is not as you said at all, there is not a condition whereby only a few MTs are trying to do the work for a whole bunch.  There are plenty of MTs who have worked for SPi who are not going anywhere in spite of the fact that things were slow getting back to normal after the holidays.  Things will pick up.  We are all sure of that, this is a big company with new accounts on the horizon. I am not going anywhere, I love my account, my account manager, and will work through the recent changes.  No matter where you go, there is always going to be changes.  You just have to ride them out.


 


Did you read the stuff that came up? SM
I didnt think there was enough info for what I was looking for. Maybe its just me.
I heard really bad stuff about SS nm
nm
I have 15 years in this stuff and sm
when I started, I made 6 cpl. After 3 years' experience, I made 9 cpl. It is 10 years ago that I made that 9 cents and today, with LOADS of verifiable experience I make 8.5 cpl at one job and 10 cpl at the other.

The difference is that at the 8.5 cpl line I have insurance and incentives. I usually make 9.5 there and have benefits. It does sometimes irk me that I am making less per line (base anyway) than 10 years ago, but that it is not a fair comparison. For one thing, 10 years ago I could do 125 lph and I am about 3 times that now thanks to my expander. I don't feel I work harder or longer, quite the contrary.

I have 3 platforms I LOVE and if I were offered 8 cpl on one of them, I'd probably take it because I know what I can do with them. The rest...I would not take 10 cpl to work on them because I can't manage a decent line count.

My 10 cpl is on an account that is 80% ESLs and a very tough account. The other is only about 20% ESLs and in Extext where I can make the big bucks. It is too bad I can't get more with all my experience, but that is life. I try to make the most of what is in front of me.