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Serving Over 20,000 US Medical Transcriptionists

Bad Business Sense

Posted By: ExperiencedMT on 2005-11-01
In Reply to: gjacobs0626@sbcglobal.net - unbelievable

What I don't get is where is the logic of hiring someone with less experience and then having to pay a QA person to correct and review the work. It is the same old thing, you get what you pay for! Their loss.


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Poor business sense
...Precisely. I know a radiologist who offshores his transcription to India. He kept his inhouse transcriptionist. She edits their work all day. THIS HAS BEEN GOING ON FOR TWO YEARS!!! He's paying India $2,500.00 a month for transcription and pays her, her regular salary!! It absolutely amazes me how frenzied a doctor gets when he has it in his head that he's going to get a better deal this way!!! INSANITY!!
I don't like it, but makes good business sense (sm)
Why pay OT to us when they can farm the overflow out at a lesser rate. I know some accounts have a $ penalty involved if companies run out of TAT.

So far WMX has been fair and upfront with me and as long as they are providing me with enough work to get my hours/line I feel they are keeping up their part of our business arrangement.


KS lead, if you had any business sense you would never request such a thing. I have
never seen such a display by a lead in my life. Asking someone for initials on a public board is way too below the caliber of any leads I have ever known. It is just not done.
Business trip to Vegas makes absolute sense
I agree  with the above poster.  Management told us in an e-mail that the new accounts coming aboard were clients who pursued TT.  Being that TT has a major account in Las Vegas,  ... now another potential client in the same area.  I have seen this happen many times with services I have worked for.  It is called word of mouth and not that unusual to get clients this way. 
Do you feel better now? !! Business is business, most of it should be confidential. Why post on a
x
Trying to build his business? He's been in business over 15 years!!!!!! sm
I also had a hard time, nearly impossible actually, getting paid. The owner does this on the side; he is very involved with other things.
If you don't know what is confidential, you have no business being in any business.
This is confidential information and should not be divulged. It is one of the biggest problems a co can have. If you have to ask...well I won't be able to explain it to you
Ah-so! That makes sense.
Hope you get the answers you're looking for--pass along any info if you would, please. I'm interested, too!
Okay..that makes a lot of sense..
Obviously, you are a bit off your rocker. 
Would it not make sense that there are
probably a good-size crew getting on in the daytime so any work that is there is quickly dispersed to everyone, bringing the account to current standing? Then, only a few MTs are needed to keep the current dictation caught up.

I'm not agreing with how that is being done ... just trying to help with the question of what is happening. Sounds very logical to me.
Would it not make sense..
That makes perfect sense to me and, in fact, that is what happens with my accounts and has happened for the past 5 years! I do have an account that I do regularly now that I only share with one person but somehow..that gets dropped from my DEP pool every once in a while..hmmm.....wonder how that happens??  Anyway, when I do get on my other accounts that are shared with lots of other MTs, they get caught up quickly!!
Does this make any sense?!

A particular company is now telling its employees that they are considering a pay raise AND dropping their daily line expectation from the current 1000 lines per day.


It is implied that the MTs are expected to work seven days a week because the company is under staffed.


What logic is there to dropping the daily line expectations and giving a raise when the company is under staffed?


Makes sense
Your point is valid! I would take it up with corporate or your supervisor immediately!
I have common sense thank you
If I didn't, I wouldn't have been able to do transcription for 15 years.  All I wanted to know was info on a potential new job switch. I once again apologize. I don't frequent these boards ever and was just directed here by someone else.
What you say makes no sense.
Why would you resent getting more work when you're FT?  You make no sense.  A PT person isn't going to do as much as a FT person, so I don't get why you'd resent anyone.  Why not worry about doing your own work instead of what PT people are doing. Jeez!!
A lot of it is they have an inflated sense SM
of self-importance and their need to have someone fussing over them because it makes them feel like they are getting the personal touch or something like that.  It's weird and I only see it in fields where women are predominantly doing the work.  Then we have a whole 'nuther bunch who do crap work and think they are excellent transcriptionists.
Oh, that makes more sense.
I'm just an ex-heartlander who was curious. I still have some friends that work there.
Thanks.
Thank you, Kim. That makes sense. sm
I thought it had to do with Direct Deposit.  Geez, it's been a loooong day!!!
makes sense
x
common sense
tells me that my creations of Expanders are my own; the program may belong to the company but i feel i have made them and they belong to me. Granted, legal eagles may have their own angle. However, if i am moving from job to job, i'm not stealing, as i am not taking anything other than the generic word combinations i have created myself, not company secrets etc. Regardless of your opinion, if i have spent 10 years creating a file, and can move it with me, it is going!
HUH....you make no sense
be more specific. if you log off each time your account is out of work, and everyone else did the same, you would have more of your primary.
Wow!!! It's not that difficult. take off your blinders.
k now that makes sense, but..man
I would still hate them to do that, though
Okay, that makes sense(NM)
NM
Makes sense now.
x
I see. You don't do many LPH. Makes sense.
..
Makes sense
However, I guess everybody doesn't think like you and me. I also think some people have the mind-set that they should be paid the maximum for doing the minimum amount of work.
No sense is right thanks. Sigh. nm

xx


Thank you. That does makes sense. NM
x
you don't make sense
Every IC job I've ever had we had to turn in a time sheet or an invoice, even with flexible hours. What is the big deal? They are pleasant to work with, there is plenty of work, they pay on time, they don't send work offshore and hours are completely flexible.

You learn to pick your battles.
Sure it makes sense, but why do they lie about it first?
What is the big secret about this...why lie? Many people do not type for a reason. They should make this known up front instead of stating that you will not have to type and then told that you must type on the account first?

Not every company requires this. It is my right to know all requirements BEFORE I accept an offer. Many of these MTSO folks are worse than used car salesmen. Is it too much to ask to be told that I have to type up front...instead of being lied to?
makes no sense
What I dont get is why would someone make a referral off of someone when the recruiter knows she doesn't know this person....as she says she does. I mean, really, a referral is really supposed to be paid to someone who recommends someone who knows this person's work and work ethics. Makes no sense to me as to why this person wants to take a chance with her work reputation for a few bucks.
What you are saying does not make any sense.
It does not pay any company to hire poor quality workers. It costs them.

Again, believe in your own inability to make errors or deficiencies in your knowledge. It's always someone else's fault.

Sad.

Not sin, just no common sense
Nobody wants to work 7 days a week BUT to think you are going to start the job and work M-F and NO workends is a bit ridiculous and IMHO, ignorant. Work Five days a week can include Saturday and Sunday, you just don't want it to. What makes you think straight off the street you don't have to work towards anything; the better hours, the better dictators, the best pay?  Those are the perks of working some place for awhile, not what you are entitled to straight off the street.  Like I said try doing that at any other job or company and you will get nowhere.  Why is transcription any different? 
This does not make any sense,

you have access to all the patient information because you type the reports. According to their rule, you are in violation of the regulations by working! We want 100% quality, but we are not going to do anything to help you achieve this.


Never worked for a company that did not give access to samples and/or old reports, and would consider a move if I found myself in this situation.


Exactly!! Glad to see someone here with some sense.
People/humans ARE NOT ORIENTAL. Just shows the number of ignorant people. Before people post here trying to defend something that is so wrong and incorrect on so many levels, you may want to do some research first.
you make no sense at all

You say you don't want to waste your time, but yet you are posting?  Do you even know how stupid that sounded.  You made no point at all, except showing how you are also wasting your time.  Yeah I will continue to laugh it up...AT YOU!!!   I make great money as an MT as well.  You are missing the whole point.  Learn how to read and then post something that makes sense. 


 


now it makes more sense! you were sm
wrong about MQ! Well I guess you didn't listen huh? I worked for MQ for 23 years leaving in 2006 when they changed to employee status and got really bad. MQ use to be a really good company to work for and I made a ton of money with them, loved working for them but had enough sense to get out. Obviously YOU didn't listen to what others were posting about MQ huh? So why do you think you can judge me by what I am telling you? Just because you haven't experienced it yet doesn't mean you wont and I hope you don't. But whatever MDIs practice is, it is NOT the way it should be for hiring ICs!
Now that makes more sense......sm
It's the poverty that is killing me. Work is work but when you are getting lowballed for what you do, it makes no sense to stick around.


That makes sense
Thanks for clarifying for me. That makes so much more sense, and I agree with your egads! :)
It does in an economics sense
In a strictly economics sense, it was the only real possible outcome. One of the consequences of the move to offshore is that it has driven down on-shore wages (and this goes across all industries impacted by offshoring- ask anyone in IT, software, or customer support). On the plus side, all things will equilibrate. Already, at least for some companies, the switch to offshore companies meant a 1-time profit because of the greatly reduced labor costs. But the demand for skilled workers offshore meant that they could start asking for more money. As their wages get closer and closer to US wages, the pressure is on in the industries to bring those costs back down, which means offshoring from the offshored. Eventually, however, they will decide to bring it back because we'll eventually become the low cost alternative. We may eventually see our wages return to what they once were, but we're probably looking at about a 10 year cycle before that happens.

Now if the cost of living came down commensurate with our wages, I could probably deal with it. Unfortunately, our capitalist business structure means those labor savings, rather than enabling then to bring down the price so those impacted by their business model could still afford them, meant that the CEOs make insane salaries/bonuses that would enable them to make their own stimulus payments to the US economy.

The trick is holding on by our fingernails until the worm turns and our jobs come back.
That makes no sense
Why would a company look for new employees when the ones they had were doing a perfect job? How would they know you were retyping? Also I don't believe your VR is so perfect. I've heard that and then when I got on to edit, it was a mess and they told me, oh can you please mark the ones that are real bad? oh yeah take more time for that BS with no pay.
That makes no sense.

I don't think you're quite understanding.  Let's say VR isn't even in the picture and you've been straight typing on your account.  Don't you save certain doctors' procedure notes (without the patient data, of course) as a short-cut so that when the doctor dictates that particular procedure again you just enter your short-cut and the whole report pops up?  Let's say Dr. Blue dictates an appendectomy.  You save the whole report as blueappy. 


So now you have a really, really bad VR report.  It is a lot quicker to erase the whole thing, type blueappy, and the whole report pops in.  Then you follow along in the VR and make the changes as he dictates.  Chances are that it is going to be very close to what you have already saved, since Dr. Blue dictates most of his appendectomies in the same manner, and you have a WHOLE lot less to correct than if you did the editing in the VR.  You're actually saving yourself time at 4 cpl than if you edited the really bad report. 


I have literally hundreds of reports saved as short-cuts.  For me it was always easier to erase the bad ones, enter my short-cut and correct from there than it was to fix all those stupid errors.  My line count was much higher that way on the bad reports.


Finally, someone with a bit of sense about her
I am glad someone figured this out. You bottom lined it, out of a job, life is going on for the company as before.
At least what I am saying makes sense.

Don't know what you were on about in that long message of yours.  I am sure it makes sense to you. 


The current state of VR is mostly GARBAGE.  An excuse to get MTs to work for EVEN LESS in these tough economic times so that the MTSOs can put more money in their pockets because we all know they are hurting so bad.  I agree.  I wish I was able to make the money I made 10 years ago--and so do the MTSOs, obviously.  And this is their way to do it--by RIPPING OFF THE MT. 


None of this makes any sense to me.

I think they are working with each other to help get this work all offshored. 


Didn't Medquist just sign a deal with SPI?  MQ is sending SPI enough dictation for 2 million lines a month.  I guess SPI is taking it and farming it out to the Phillipines?  Or India?  Just can see now it is not America.


It is hard to tell, reading all the postings here, where one MTSO begins and one ends sometimes. 


Bottom line is, if you are an American, then you are shid out of luck. 


That makes no sense. Don't do it. nm
nm
You make no sense
Why are you still working there after 3 years? They must be doing something right. As far as work, I have no trouble. There is an occasional Monday morning dry spell. It ALWAYS picks-up. There are a few times during the year when volume is low for any MTSO. Anyway back to typing.
Sorry but this makes no sense
Your post seems to imply that one would know *in advance* that different values could be ascribed to different keystrokes...

Virtually no one would think of this unless they knew such manipulation was possible on a particular platform...

So if you are told the rate is x/65 character line including spaces, it would be reasonable to expect *all* spaces count the same. If it was any different it is incumbent upon the administrator of the platform to advise in advance that some characters count for more- or less- than others.

In the case of these platforms that pay VBC (black characters only)? When/if that becomes the norm, I will hang up my headphones for good. If they won't pay to hit the space bar I won't hit it !! LOL
?? why does this not make sense?? NM
.
that makes sense. sm
Your tone is highly condescending. Many MTs are working in jobs that pay low because that's all there really is out there! There are MANY, many MTs looking right now. Most MTSOs receive hundreds of resumes upon placing an ad. There aren't many MTSOs paying much more than 8 cpl these days (and many not even that). In order to make any kind of actual living on that, you have to get a high line count. That means you're either A) working so many hours, you don't have time to do anything else, or B) settle for less money and not being able to do anything else because you can't afford it. Let me also pose another question to you, since you apparently have such a rosy outlook - why it it that the line rates keep going down and down? What other profession has a wage that continually decreases? Even with the recession, the minimum wage increases. Not so for MT. Honestly, you might have a great job and know what's best for YOU but do not assume you know anyone else's life. If they want to vent on this board, they are free to do so, just as you are free to spout off about the view you see from your rose-colored glasses.
you still aren't making any sense, sm
just stop trying! Okay?