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Company found way to handle TAT. SM

Posted By: nn on 2008-02-07
In Reply to:

After 5 pm, they are dumping out whatever reports are in editors ques and sending them out to MTs, but just certain MTs who have high ratings and are not allowed to leave any blanks.  Sounds like a great idea, except if one is the MT who gets stuck with all the junk, one right after the other.


This isn't VR either.




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Does anyone what national company has been hired to handle...

ProHealth Care of Wisconsin hospitals. I heard that they have now changed to a national company to do all of their work for all their facilities.


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Best company I have found, BUT
I hate the ignoring of emails that goes on when they dont want to answer your question or address your concern.  Have sent a few nice words to one of the owners, a thank you, a gesture, a comment....no reply ever. Must not speak to the little people.  Same with DH.  Nice, caring folks usually, then the many unanswered inquiries are troubling.  At some point you just drop the issue because it's obvious you're being ignored and they don't want to deal with whatever.... so to pursue it puts one in an awkward position.  In the grand scheme of transcription, this is heaven, but what's up with the stonewalling?
I found a company like that as well that
It is from a pool of work, but I do not HAVE to take it, and I do not HAVE to meet a quota.  What a wonderful life!  And, no they're not hiring...  heehee 
I have found that company....

after working many years as an IC, I felt I needed more security, such as paid time off, retirement savings, completely affordable health care.  It is pretty close to the perfect company for me.  I keep to my schedule, I do my work, they leave me alone.  What more could I ask for?  BTW, it is Axolotl Corp. 


so you found a company that sm
doesnt require weekends. If that is what you want, that is great. I also don't work weekends after 32 years of this. My point is the OP has an attitude that NO MT should have to work weekends when the MTSO obviously requires it. Just because she/or yourself for that matter, doesn't think an MTSO needs/requires weekend workers, doesn't mean that some MTSO contracts dont' require it.

I get so tired of hearing about MTs who demand certain hours, certain days, gotta have their pick of the work, line quota, etc but never want to bend at all. The job is not about the MT but about the patients. Seems to me lots of MTs have forgotten that behind all of this are patients.

If an MTSO requires weekend work and one MT doesn't want to work weekends, there are 10 that will take the place of the one. I just hate hearing the whining by the MTs who won't bend at all when the work is low and they need the money. Its obvious to me that the OP has never had to support a family totally on an MT salary. It can be done but not by a whiny MT who wants their cake and eat it too! After 35 years, you should know that.
so you found a company that sm
doesnt require weekends. If that is what you want, that is great. I also don't work weekends after 32 years of this. My point is the OP has an attitude that NO MT should have to work weekends when the MTSO obviously requires it. Just because she/or yourself for that matter, doesn't think an MTSO needs/requires weekend workers, doesn't mean that some MTSO contracts dont' require it.

I get so tired of hearing about MTs who demand certain hours, certain days, gotta have their pick of the work, line quota, etc but never want to bend at all. The job is not about the MT but about the patients. Seems to me lots of MTs have forgotten that behind all of this are patients.

If an MTSO requires weekend work and one MT doesn't want to work weekends, there are 10 that will take the place of the one. I just hate hearing the whining by the MTs who won't bend at all when the work is low and they need the money. Its obvious to me that the OP has never had to support a family totally on an MT salary. It can be done but not by a whiny MT who wants their cake and eat it too! After 35 years, you should know that.
Just found out my company offshores,
xx
Heads up, I just found out this is a BC, Canada company!!
xx
Can you share what small company you found (sm)
that offers benefits (even if it is more costly).  It seems that all I have talked to don't offer any and I can't afford to go without health insurance.  Thank you so much in advance.
I agree...I found this company to be very back and forth...
when there is work, everything is great...but when there is no work and you want more, somehow they can't come up with any and make excuses as to the lack of work, et cetera...I moved on and am happy I did... I know people who are happy there so to each their own, this is just my own experience...good luck!!!
Awesome! I am glad to have found this company.
x
I am no longer working there. I had enough of their crap. I found a much better company
nm
I found it, bottom page 2 Company board
nm
I found it hard to believe there was another company so close in spelling myself.
//
Former DRC/Acusis MTs - Have you found a company as nice to work for (sm)
as DRC with good software, pay, benefits, etc?   Looks like REALLY good MTSO are few and far between.
Haven't found a great place yet . . ., was with last company three years.
Just new this internet thing.
Here's how I handle it....sm

1.  First off, if you don't stand up for yourself, others will continue to rely on you.


2.  When someone knocks on the door to visit you have to tell them that it's your work time and they need to come after ___ o'clock.  Some people think that if you work at home you have lots of flexible hours and if you don't set the rules then they don't know.  You may also want to consider posting a note by your front door that says my work hours are 9a-5p - please do not interrupt during this time or something like that. 


3.  When people call wanting you to take someone to the doctor, get horses rounded up, etc. remind them that you have a job to do and that they need to take care of their own problems.  If you were driving into a hospital or doctors office to work they wouldn't pull this stuff on you so why take it now? 


4.  Use caller ID and if you end up answering the phone politely tell the other person that you're working and they need to call back after such and such a time.  


5.  If you will stand up for yourself and do the above things you'll find yourself not being as stressed out and having actual free time again.  You will also gain respect from family/friends that currently call on you once they realize that you're serious about not being the bail out person anymore. 


Good luck!


How would you handle this?
As I said, I do like the company, like the work, and have been with them now for 6 years (do I look dumb yet). I don't like being taken advantage of, but am not sure how to approach it. The software we have to rent is their work platform, just like all companies have. I don't want to make anyone angry, but also don't know what to say. All the MTs have to do this at the company, not just me. How would you approach this? Any suggestions?
omg..that is just too much for me to handle...
thanks much for that info!
It's the same old act, different handle
I think I can remember three different incarnations of this person...I think in one of them she claimed to be Eastern European royalty or something. She sticks a finger into the wind to determine which way the wind is blowing and then intentionally goes against it or whichever will put her in what she perceives is the best light. Then, of course, in the postings where opinion is split roughly down the middle, she's flipping faster than the grill boy at McDonald's at lunch hour.

Sadly, if she pops up and agrees with anything I wrote, I feel chastised and develop the sudden urge to go back and disavow whatever it was I had written.
If you can't handle it, don't apply for it.

If you can't handle the daily volume of work then don't apply for the job.  You risk getting the job, having more than you can handle and doing either a poor job just to get it all done or not meeting your deadline.  In either case, you risk damage to your reputation when the doctor is unimpressed with your work. 


Is there another Transcriptionist you can share the workload with? 


If the problem is more a lack of experience with transcription as opposed to too high a volume of work then my suggestion is to try to get transcription experience before venturing out on your own.


Of course you can't. You Can't Handle the Truth!
zx
How about you just don't handle it and ignore it.
sometimes, less is best!

How to handle nonpayers
Contact the attorney general of your state and the attorney general of the state where the company is located. If there is a department of business regulation in either state, copy them as well. Then inform the nonpayers that you will proceed on to small claims court. Then do it.
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now.  So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind.  Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!!  So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now.  So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind.  Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!!  So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
can you handle a 12-hour window?
Our company is offering a bonus right now, as they are taking on a couple of new accounts.  It depends on so much, because where I find them great to work for, others have not. 

I have been here about six months, and have never had one issue about scheduling; however, I do work the days I have committed to, just that they have a 12-hour window in which to do it.  My supervisor has also never bothered me for the occasional flexibility, and one of the administrators even told me to go ahead and work however I want on the weekend, whether it is Saturday or Sunday. 

You do punch a timeclock, but after I got used to it, it only has helped me as you actually make a bonus for lines/hour, which if you clock in an out say an hour at a time, you get can that pretty high. 

There is a lot of ESL, but plenty of help and information to help you...

Please feel free to E if you need to...
Thanks.
I had been posting as anon. This is my new handle.
nm
I don't know if this can be asked or not, but how does Keystrokes handle templates? (sm)

Are they prefilled by the platform and if so are they paid to the MT as having been typed by the MT or does the system subtract for the template? 


I have no problem not being paid for template characters; however, I have found (with a couple of services that I have worked for) that the platform (or client or maybe even the service) will fill in absolutely every heading that MIGHT possibly be dictated by the doctor.  We, as the MT, have then had to bounce up and down the template looking for the heading that is being dictated and in some cases, having to modify the template by extracting words to fit how the doctor is dictating that heading.  In both cases, the line counter was set up to deduct the characters from the ORIGINAL template (which we were not paid for).  If the doctor dictates a shorter heading than was prefilled by the system, we are essentially losing lines.  (I hope that wasn't too confusing.) 


It's just so much easier to type as the doctor is dictating and use my expansion program rather than jumping up and down a template.   I'm wondering how Keystrokes handles their templates.  TIA


But the newbies can handle being team leads?
Give me a &%$) break!!!
Good question! How to handle the stress.
Would be a good thing, but what does a person do?
Ok. I could handle once as a mistake if explained promptly and fixed. Twice? I would run sm
as fast as I could. Twice in two months? What if you never get paid at all? You would be better going with a national while getting your own so that you have benefits and a steady paycheck. Start your own accounts slowly so that you start right.
That is terrible. You know, those women have no idea how to handle all these big university accounts
that are moving up there. They are very very wrong about some of the things they do and it seems like they really dont know as much as they would like you to think they do. That is absolutely disgusting that they did that. I hope that MT reported them to anyone in New Jersey they could find. I would have taken that as far as I could have if I would have been her to the CEO. That is just horrendous. My goodness, why does MQ continue with them. I believe firmly if you make enough calls you will find someone that is willing to listen and take the info where it needs to go I believe that.
The key is working multiple accounts. Three months is hardly long enough to get a handle sm
on the job.  Maybe better to keep a parttime job until you are up to speed on the new job.  I haven't run out of work in almost a year (and that was only for a few minutes), but I do multiple accounts.  Great company, great people.  Nice bennies.
Plain and simple, you have to be able to handle the difficult dictators in this profession if..
you want steady, appreciated work by a national company. There are so many hoppers out there who bounce from company to company, and then come here to complain about it. Trust me, we have all had our share of tough dictation over the years. When I started MT over 20 years ago, I cried daily trying to get through those many mumblers, ESLs, etc. to make mere pennies an hour. The experience and skills that I gained by hanging in there made me a successful Transcriptionist over the years. I started out in-house, and then obtained a few local accounts, and built from there. I ran a small MT service with several subcontractors helping me. I am now with a small national, the name of which I don't want to mention. I make a good line count of .11/65 characters with spaces and have absolutley no overhead. If you are an experienced and skilled transcriptionist, there are companies out there who will pay you what you are worth. Don't settle for less. However, if you are new and inexperienced in this profession, do not expect to make a good living until you have built the skills necessary to succeed. If all that was involved in MT was getting the easy dictators or accounts, it would not take much to be good in this profession. A company needs to see that you can tackle whatever comes your way. No one ever said it was going to be easy!
I can handle micromanage and cherries, but its the bill collectors I want to stay away
You see, to me it is more than worrying about micromanaging and cherry picking. I have been in the biz long enough to develop a rough skin. It is when I do not have enough money to pay the rent or car which bothers me. So, I take the shift least wanted b/c there will be work there, I allow micromanaging and say I will do better next time, and I learn all the toughest ESLs without complaint. You see, no one can control another person, and one should know no job is perfect out there. The only thing a person can and should do is mature-up, quit whining, and get to work so the roof stays overhead, the pantry has milk and bread and the car is still outside. Of course, that is my 2.5 cents.
Youch, MQers, how do you handle DQS timesheets if you're a regular employee with no set schedule?
nm
This is what I have found while looking for the right job - sm
I have one child still at home who will be going off to Kindergarten in a couple of years. I do not want to put my child in day care, so I need a job that provides an adequate window to be able to finish my work. I do 1000 lines per day, 5 days a week. I know that isn't a lot, but with a child at home with me during the day, that's the most I can do at this time. I have yet to find a company who will allow you to have employee status and flexibility with your schedule. Yes, you can generally pick your own schedule with most companies, but I just cannot say that I will be able to finish my work within an 8-hour period of time. That is why I am looking into FN at this time.
To each his own. I have found in all my
years of working at home that what one MT thinks is great, another thinks is not so great. The opinions of the company that I stated are my experience. It could be mine only. I am only trying to help.
Found it! (nm)
(nm)
I found
a Medical Dictation, Inc. located in Florida.

http://www.medicaldictation.com/
I found this (m)
http://www.telecommutinghorizonsemploymentgroup.com/index.htm

Has the same email addy. Looks a little...um...well anyway, that's what I found.
Found it
http://www.escription.com/services_mtso.htm
I found Beyond Txt to be a
I was not impressed, it took a long time to learn, and the training the pits.
OK, I found it
Thanks I will check that out!
I found some...
I finally found some fairly current posting about OSI. I had to go back to page 20 or so. However, if anyone wants to add anything new, I would love to read about it. Thanks.
What I found -
Most accounts have plenty of horrible ESL docs. There is also lack of work on a very regular basis. Pay is on time and seems to be correct. Communication, when there is any, is often rude, stinging, and nasty for no reason whatsoever other than *someone* is having a bad day. You decide for yourself.
Found it!!
Never mind, unless someone has updated information. I just did a search and found past posts on this company.
That's what I found odd..It was never really an ad..
It really was just someone on the job seeker's board, a Baspen or something saying that some company had contacted her about a traveling job and she was passing on the information. So, no company ever came and did an ad themselves, just supposedly an MT with information. The next thing you know, she is saying the position is filled Now, if she was only just an MT who was asked about a job she didn't want, what is her angle advertising on here for them. I found it odd and thinks this person solicited resumes for whatever reason. I am not sure why it was even allowed on the job board as I do not feel it was very legit.
Thanks! Found it.
I have to buy it. Thought someone could tell me how to delete words/lines at a time, etc.
Let me tell you what I have found about VR
I am on VR and thankful, very thankful a lot of the ESLs on there - the reason is their dictation actually comes out better on VR than hearing yourself. If they have a medication VR is really able to get in a way I never could have imagined. I would not worry about VR being able to get their voices- what I think will probably happen in your job is any and all dictators probably going to VR and then the money for transcribing drops, tremendously. A lot of places trying to do away with straight (the nationals) and get VR.