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Corrected mistakes - sm

Posted By: passing through on 2006-05-05
In Reply to: It bothers me because the mistakes I hear about - me

I agree with you about the stupid mistakes that are corrected by the dictator. I feel terrible when the doctor spells out BOWEL or other simple words. The MTs who type like that are a disgrace to the profession. You HAVE to pay attention to every word, know the difference between ileum and ilium, in these diagnostic imaging reports. I don't blame the radiologist for being upset - and the MT deserved being yelled at for it. There is NO excuse. I'm ashamed everytime I have a dictator spell out something so simple, but I do appreciate the occasional spelling of an obscure illness, etc., although I don't trust their spelling, I always check it myself, but their spelling is a help to looking it up. Why throw stones about the offshore MTs when there are MTs here just as bad, or worse? No wonder accounts are constantly changing over to other companies.


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mistakes

I have the feeling that the one that answered me belongs to the company and wasn't happy about what I pointed out.  But have never heard anything about this company and if nothing is said, guess it must be an okay company.   But usually you are a little more gracious when someone tells you that there are errors on something that the public views like a web page, brochure, advertisement, etc.  We don't like mistakes but they happen and we don't usually attack the person that points it out.   If I were perfect and made no mistakes I would not be here right now but in a far better place.  E-mails are completely different than web pages or brochures at least to me. 


Thank you for what you said.  I truly appreciate it.


 


I think I would rather be corrected by the
dictator that some of the nit-picking QA people who check every a/and/the, every comma, etc; especially love those QA people who believe their way is the only way and it is wrong if they say it is. These are the kind of companies that I want to stay completely away from. It's sad though because some of the companies are probably very good to work for otherwise.
mistakes
I can see where radiology and other diagnostic tests need to be 100% accurate. But if any report done by some obscure, remote Transcriptionist working piecemeal in some who knows where place really meant life or death to anybody, do you think they would be sending it out to have it typed?
What are you being corrected on?? If it
is account specifics, bone up on them. If it is your style of transcription, i.e., they are following BOS and you aren't, or the other way around. If it is simple mistakes, then take the time to proof your work.
I stand corrected...

I see. I stand corrected.
xx
I don't think the OP pointed out any mistakes.
She was trying to help as she said. You all are just plain nasty.
Ahh, I stand corrected. nm
nm
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
I stand corrected

No, I did not know many of the things you say here.  The only pharmacy techs I know are people with very little training, not like anything you mention, and that does frighten me I must admit. 


I do know that many of the newbies seem to have a poor work ethic and don't seem to have had very much training.  I see that where I work.  And I do know someone who had been in a mentoring program offered by a national and had a horrible experience and barely kept herself alive on what she made. 


I did not know the other things you mentioned.  I am glad you filled me in on these things.  I want to learn all I can about our situation.  I welcome feedback and I sure wish the things you mentioned were discussed here.  I'd be grateful if you could advise me where to turn to find out such things and keep track of what is really going on, because I apparently am not getting the whole story.  I'd also be interested in your ideas for what to do as you seem to know what you're talking about. 


I apologize if I offended you or anyone else. 


i corrected myself. PAY ATTENTION LOL
/
oh - I stand corrected. So who's LK?

I would rather be corrected than look too stupid. sm
Maybe that poster or emailer or whatever was trying to help the poster not look bad?

I am playing devil's advocate I guess.
I stand corrected.....sm
The M-F schedule was not an option when I hired, but that may have just been with the account I hired for.
I see so many mistakes in reports..

it makes me cringe. These reports are coming from US MTs who are supposedly so well educated they can't figure out the difference between the words to and too, their and there and have the gall to say they are professionals and demand more pay, all the while sitting at home griping about how fast, slow, mush-mouthed doctors are and they can't understand them. Take it more seriously, it is a real job, not just typing what doctors say.


Pharmacist mistakes
Like all production jobs, do you know how many pharmacy's fill in excess of 500-600 prescritions a day in a noisy, crowded, often unpleasant environment? That's less than a minute per prescription. Plus they have to deal with store management, counsel patients, field questions from patients and doctors (and sometimes even tell a customer where the toothpaste can be found), answer phones, and be responsible for what 5 or 6 pharmacy techs are counting and cramming in those little orange bottles. They often work 9 to 12-hour shifts, have to stand, and many times do not get breaks and sometimes even lunch. They also have to order supplies and medications. I agree pharmacists should hold a high-degree of responsibility for getting it correct, as should any doctor, but we ourselves need to wake up and realize they work in conditions most of the time far worse than our own, so we need for our own safety to check out what is in that bottle before we take it.
They would care about the mistakes if they had
nm
Stand corrected
yes, I meant between sentences, not words.  See what working all hours of the day does to you?
Then I stand corrected.
Thanks for the clarification.
Execuscribe - I stand corrected

Thank you for pointing out actual fraud amount.  I stand corrected. Article states $379,968.  Kodak alleged near $500k.   It was $1.36 million and $632,277 that was ordered to be paid by Linda and husband for damages stemming from the convicted fraud. 


And again, you are correct in that it was not Execuscribe by that name in these particular convictions, but former company name of Emtex - whose assets were then acquired by Execuscribe at a deflated value, and then quickly transferred those Execuscribe stocks to her sons -- which generated a new action, and was declared null and void by the court in an an attempt to "hinger, delay or defraud" her creditors.    So, yes, Execuscribe was named in this court action.  


Maybe I'm off by a few years -- but I remember this business being Emtex, Executive Secretarial, and now Execuscribe.  That's SEVERAL names.  If I'm wrong on that - sorry.  But my point is, one GOOD name should carry you through your whole professional life, don't you think?


 


I stand corrected and apologize to OSi
And, love the red coffee cup and candy. 
funny. she can point out mistakes but we can't? lol
lol
Look above, I corrected myself, how rude people are here.nm
nm
It bothers me because the mistakes I hear about

are stupid mistakes, like typing cereal instead of serial, or misspelling a doctor's name when we have a doctor's list, etc.   This is carelessness that could potentiall cause the account to be lost.  All the ones I've heard about were mistakes I know I wasn't making and it bothers me that I have no control over it and that 1 or 2 people who produce sloppy work jeopardize the account.   I haven't really had a doctor do a correction in an ugly way, but then again I'm not sensitive to them that much because I know I'm not the one doing these.  I'm not saying my work isn't being corrected, just that I have never head a correction dictated that I was guilty of.  


I also dislike it when the QA dept. sends out a stern e-mail to the entire company about stupid errors, when I know I wasn't making the errors.


If I'm signing my name to a document I want it perfect so I don't blame the doctors for going over the reports with a fine tooth comb.  The reports are a legal document and could also mean the difference in life or death of a patient if there are errors in the report.  


 


You're right, I stand corrected.
I did not accept the offer as I had much more pride and hope for the profession I have chosen.

Also, my reply was not a company bash session and it was entirely professional. I point that out as my professional pride is the reason I declined the offer from Shapin, which was made by a woman who seemed proud of low quality and the insult they are making to our profession.

Now, I can almost promise that no one will post a professional response that would agree with you. Any real professional would never accept the positions they hire for, unless they have drastically changed. And if they HAVE drastically changed, I definitely take back all I say and hope for the best for them and their employees.

Fallyn
I stand corrected. It is HIPAA

They used to penalize and doc your pay for repeated mistakes. Don't know about now. nm
s
They dock you for mistakes that are not there or even if you go by AAMT BOS
No matter what, they dock you. When they cannot find mistakes in your work, they make them up. Late paycheck. I would make more money panhandling! System goes down...
Do not blame the MTs for company mistakes

I just received an email from my MT supervisor stating that she wanted to let us know that we just lost 3 worktypes on a major account because we were not transcribing, editing and delivering to the client within our contracted turn around time.  She said she was sharing this information in hopes that we will realize how important it is for us to work our shifts,etc.


All of us working on this specific account are ICs. What has been happening is they want to treat us like employees.  We get demanding emails to work and tons of how to do lists.  No one at this company are employees,yet they want us to work like employees.  When are companies going to realize that if you want someone to work a set shift and answer and read daily emails, then they should make us employees.  This particular company send out daily long emails and only pay 5 cpl to edit acute care accounts with no benefits on escription.  As an IC I never put all my eggs in one basket and especially not for 5 cpl.  I do not feel the MTs should be blamed for losing these work types. I feel the company should take responsibility for this.


If the MTs are not meeting TAT or their said upon line count, then management should have let them go. However, I personally am required to meet 2,500 per pay and that is exactly what I do and no more at these rates and especially not for this company who make demands on us like we are partners in the company.  I feel companies try to get off cheap by hiring ICs, but then try to hold you down to a schedule and treat you like an employee when you are not.  This loss of work is the companies fault.  Any opinions.  Thanks


 


 


 


 


Doctors would be okay if you corrected your sentence LOL
/
TransTech - corrected post

I was offered a position with Transtech today. The recruiter gave me a lot of info, but I completely drew a blank regarding any questions I had. I work for MQ now, and am looking to leave because I believe it is only going to get worse, and I can't take any more cuts in pay. So here goes:


 


1. Do they do ASR, and if so, what is their percentage of line rate (i.e., Medquist currently pays 70%).


2. Do they pay any shift differential?


3. Do they allow split shifts or 10 hour shifts for 4 days if 1 is a weekend day?


4. As far as line rate, they offered me 1.25 cents less a line than I am currently making, but their incentive program, from what I understood, seems pretty decent.


5. Are they easy to work with, QA, supervisors, etc.


Any and all information anyone can provide would be appreciated. This is a big decision I need to make by Monday, and am a little nervous, but think I would like to take the leap!


 


maybe he/she has excellent skills without mistakes
nm
I see lots of mistakes too and I work there
We can look up old reports and I am astounded by some of the mistakes made. Makes me wonder how they even got out of 100% QA. One report for a dictator I knew to be on ASR looked like they didn't even edit it -- it was just a string of words that made no sense.

Have no idea what's going on there, except there is the usual big push for production. Don't know which accounts the Indians are on, but they do have Indian coordinators working the overnight shift; they have given them phony American names, but it is easy to tell they are not from here. I'm getting aggravated with the place but don't want to be a job hopper.
For what it's worth, I commented on mistakes when
x
What kind of mistakes are they pointing out sm
to you? This whole situation seems odd to me.
who is made responsible for the mistakes
that slip through into a patient's report?

Do you think that all transcribed or VR reports are 100% error free?

This is no reason to stop the ongoing change to EMR.

Same thing.
Already corrected this above with the "Oops" post.
x
Which is why I don't care if a few mistakes slip by.
Hope they're saving those pennies for the eventual patient lawsuits, either for malpractice, or ID theft.
Common for doctors to correct MTs mistakes

I posted this on the MQ board by accident...


I am an IC and have doctors (but one in particular that does it the most) correct other peoples transcription mistakes while they were dictating ..It doesn't happen all of the time, but when it does it's pretty harsh ..and it even embarassed me and I knew that I wasn't the one that made the mistakes!! My face turned red a few times (not just by the mistake, but how the doctor would say it/react)!! Or leave little sly comments (which I have to note) for the transcription company. Not to mention how insanely strict they are, as they go over EVERY SINGLE REPORT with a fine tooth comb and if you have an *a, of, to* out of place (that doesn't even come close to changing the context)... your boss/you/one of the other MTs hear it.



Is this common?  I am beginning to feel very belittled by this. It is just to the point where I am so paranoid that I am human and might make the smallest mistake. My production is really showing it.


Um, some facilities are getting back huge mistakes!
Depends where you work. If you have access to all reports, try looking up some that have gone to the facilities. Where I work, it is frightening!!!! ; 0
I stand corrected. Guess all accounts are not
created equal and sounds like you have a good one. 
I dunno, don't you see the words that you are typing? Can't you see mistakes that way?
I have great transcription times. Instead of 4:1 or 3:1, I'm definitely 2:1 and have one dictator that I can actually type as fast as he can talk, yielding a 1:1. I have easy work (physical therapy), use word Expanders and just look at what I type as I'm typing. I don't re-read, never have, never will but easily hold to 99-100% accuracy. Once in a while, I might put in something like state for stat but honestly, my clients love my work and my clean reports.
docking $10 per report for mistakes. I immediately sent in
p
whoa what kinda mistakes are YOU making?
You work that many hours and I am sure there are a few screw ups here and there in your reports from tiredness. I mean even your posts are very hard to understand.
You're right - I stand corrected. So much for *rules* NM
nm
Takes a lot of patient to correct same mistakes for
x
I corrected it immediately in my lower post....nm
nm
I stand corrected. That's good to know. I have found them to be fair also.
nm
Agree with hmm, no perfect MT, everyone makes mistakes, as do computers
and when do they are usually a lot worse...
Well I just re-sent my resume to the corrected email address he gave.
I just got it back saying it is undeliverable. Makes me wonder what type of company this is if they can't get their email straight.
Sure I got the email, I stand corrected. Three titled employees are listed & there is one more
that simply has not been announced yet. I will say again, could be nothing at all, could just be a change of guard. Didn't say whatever was going on was good or bad, but wondered what is going on. I will be the first to say change is often a very, very good thing and I am hoping for good!