Common for doctors to correct MTs mistakes
Posted By: while dictating? SM please on 2006-05-04
In Reply to:
I posted this on the MQ board by accident...
I am an IC and have doctors (but one in particular that does it the most) correct other peoples transcription mistakes while they were dictating ..It doesn't happen all of the time, but when it does it's pretty harsh ..and it even embarassed me and I knew that I wasn't the one that made the mistakes!! My face turned red a few times (not just by the mistake, but how the doctor would say it/react)!! Or leave little sly comments (which I have to note) for the transcription company. Not to mention how insanely strict they are, as they go over EVERY SINGLE REPORT with a fine tooth comb and if you have an *a, of, to* out of place (that doesn't even come close to changing the context)... your boss/you/one of the other MTs hear it.
Is this common? I am beginning to feel very belittled by this. It is just to the point where I am so paranoid that I am human and might make the smallest mistake. My production is really showing it. 
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Takes a lot of patient to correct same mistakes for
x
Anyone know a company that works with small pool of doctors? Tired of so many doctors nm
nm
The coverage is perfect for me as all my doctors and my kids doctors are sm
in network. With WebMedx none of them were. The coverage is much better for me. My husband's company wanted to charge us $1470 per month for family coverage. There are three of us, so that would be $490 per month per person, which is insane.
mistakes
I have the feeling that the one that answered me belongs to the company and wasn't happy about what I pointed out. But have never heard anything about this company and if nothing is said, guess it must be an okay company. But usually you are a little more gracious when someone tells you that there are errors on something that the public views like a web page, brochure, advertisement, etc. We don't like mistakes but they happen and we don't usually attack the person that points it out. If I were perfect and made no mistakes I would not be here right now but in a far better place. E-mails are completely different than web pages or brochures at least to me.
Thank you for what you said. I truly appreciate it. 
mistakes
I can see where radiology and other diagnostic tests need to be 100% accurate. But if any report done by some obscure, remote Transcriptionist working piecemeal in some who knows where place really meant life or death to anybody, do you think they would be sending it out to have it typed?
I don't think the OP pointed out any mistakes.
She was trying to help as she said. You all are just plain nasty.
Corrected mistakes - sm
I agree with you about the stupid mistakes that are corrected by the dictator. I feel terrible when the doctor spells out BOWEL or other simple words. The MTs who type like that are a disgrace to the profession. You HAVE to pay attention to every word, know the difference between ileum and ilium, in these diagnostic imaging reports. I don't blame the radiologist for being upset - and the MT deserved being yelled at for it. There is NO excuse. I'm ashamed everytime I have a dictator spell out something so simple, but I do appreciate the occasional spelling of an obscure illness, etc., although I don't trust their spelling, I always check it myself, but their spelling is a help to looking it up. Why throw stones about the offshore MTs when there are MTs here just as bad, or worse? No wonder accounts are constantly changing over to other companies.
I see so many mistakes in reports..
it makes me cringe. These reports are coming from US MTs who are supposedly so well educated they can't figure out the difference between the words to and too, their and there and have the gall to say they are professionals and demand more pay, all the while sitting at home griping about how fast, slow, mush-mouthed doctors are and they can't understand them. Take it more seriously, it is a real job, not just typing what doctors say.
Pharmacist mistakes
Like all production jobs, do you know how many pharmacy's fill in excess of 500-600 prescritions a day in a noisy, crowded, often unpleasant environment? That's less than a minute per prescription. Plus they have to deal with store management, counsel patients, field questions from patients and doctors (and sometimes even tell a customer where the toothpaste can be found), answer phones, and be responsible for what 5 or 6 pharmacy techs are counting and cramming in those little orange bottles. They often work 9 to 12-hour shifts, have to stand, and many times do not get breaks and sometimes even lunch. They also have to order supplies and medications. I agree pharmacists should hold a high-degree of responsibility for getting it correct, as should any doctor, but we ourselves need to wake up and realize they work in conditions most of the time far worse than our own, so we need for our own safety to check out what is in that bottle before we take it.
They would care about the mistakes if they had
nm
funny. she can point out mistakes but we can't? lol
lol
It bothers me because the mistakes I hear about
are stupid mistakes, like typing cereal instead of serial, or misspelling a doctor's name when we have a doctor's list, etc. This is carelessness that could potentiall cause the account to be lost. All the ones I've heard about were mistakes I know I wasn't making and it bothers me that I have no control over it and that 1 or 2 people who produce sloppy work jeopardize the account. I haven't really had a doctor do a correction in an ugly way, but then again I'm not sensitive to them that much because I know I'm not the one doing these. I'm not saying my work isn't being corrected, just that I have never head a correction dictated that I was guilty of.
I also dislike it when the QA dept. sends out a stern e-mail to the entire company about stupid errors, when I know I wasn't making the errors.
If I'm signing my name to a document I want it perfect so I don't blame the doctors for going over the reports with a fine tooth comb. The reports are a legal document and could also mean the difference in life or death of a patient if there are errors in the report.
They used to penalize and doc your pay for repeated mistakes. Don't know about now. nm
s
They dock you for mistakes that are not there or even if you go by AAMT BOS
No matter what, they dock you. When they cannot find mistakes in your work, they make them up. Late paycheck. I would make more money panhandling! System goes down...
Do not blame the MTs for company mistakes
I just received an email from my MT supervisor stating that she wanted to let us know that we just lost 3 worktypes on a major account because we were not transcribing, editing and delivering to the client within our contracted turn around time. She said she was sharing this information in hopes that we will realize how important it is for us to work our shifts,etc.
All of us working on this specific account are ICs. What has been happening is they want to treat us like employees. We get demanding emails to work and tons of how to do lists. No one at this company are employees,yet they want us to work like employees. When are companies going to realize that if you want someone to work a set shift and answer and read daily emails, then they should make us employees. This particular company send out daily long emails and only pay 5 cpl to edit acute care accounts with no benefits on escription. As an IC I never put all my eggs in one basket and especially not for 5 cpl. I do not feel the MTs should be blamed for losing these work types. I feel the company should take responsibility for this.
If the MTs are not meeting TAT or their said upon line count, then management should have let them go. However, I personally am required to meet 2,500 per pay and that is exactly what I do and no more at these rates and especially not for this company who make demands on us like we are partners in the company. I feel companies try to get off cheap by hiring ICs, but then try to hold you down to a schedule and treat you like an employee when you are not. This loss of work is the companies fault. Any opinions. Thanks
maybe he/she has excellent skills without mistakes
nm
I see lots of mistakes too and I work there
We can look up old reports and I am astounded by some of the mistakes made. Makes me wonder how they even got out of 100% QA. One report for a dictator I knew to be on ASR looked like they didn't even edit it -- it was just a string of words that made no sense.
Have no idea what's going on there, except there is the usual big push for production. Don't know which accounts the Indians are on, but they do have Indian coordinators working the overnight shift; they have given them phony American names, but it is easy to tell they are not from here. I'm getting aggravated with the place but don't want to be a job hopper.
For what it's worth, I commented on mistakes when
x
What kind of mistakes are they pointing out sm
to you? This whole situation seems odd to me.
who is made responsible for the mistakes
that slip through into a patient's report?
Do you think that all transcribed or VR reports are 100% error free?
This is no reason to stop the ongoing change to EMR.
Same thing.
Which is why I don't care if a few mistakes slip by.
Hope they're saving those pennies for the eventual patient lawsuits, either for malpractice, or ID theft.
Um, some facilities are getting back huge mistakes!
Depends where you work. If you have access to all reports, try looking up some that have gone to the facilities. Where I work, it is frightening!!!! ; 0
I dunno, don't you see the words that you are typing? Can't you see mistakes that way?
I have great transcription times. Instead of 4:1 or 3:1, I'm definitely 2:1 and have one dictator that I can actually type as fast as he can talk, yielding a 1:1. I have easy work (physical therapy), use word Expanders and just look at what I type as I'm typing. I don't re-read, never have, never will but easily hold to 99-100% accuracy. Once in a while, I might put in something like state for stat but honestly, my clients love my work and my clean reports.
docking $10 per report for mistakes. I immediately sent in
p
whoa what kinda mistakes are YOU making?
You work that many hours and I am sure there are a few screw ups here and there in your reports from tiredness. I mean even your posts are very hard to understand.
Agree with hmm, no perfect MT, everyone makes mistakes, as do computers
and when do they are usually a lot worse...
People do make mistakes sometimes. Maybe it was an oversight or plain ole mistake
on someone's part, an unintentional mistake. It is possible.
My point was to show that these are NOT typos, but grammar mistakes, comprende?!..nm
nm
I agree platform awful and they deduct for mistakes, to the tune of $10 per report.
:_
It is a common
phenomena that QA is inconsistent in any company. One QA gives 100%, the next one gives 75% accuracy, and worse you can get 25%. They ought to standardize QA. Hey what about a QA checking another QA's output...hahahaha....to kinda bring them off their pedestals.
how common is it to not
hear back after resigning (with notice) ME/MT position? What do you do, send another note? Not say anything?
Thanks a lot,
Brit.
is this common?
nm
this is very common
I spoke with one person who was looking to incorporate VR into his business (his parent's business has been operating for about 15-20 years, and he is trying to upgrade them). He said that doctors just don't dictate correctly for VR to work properly.
I know that I had the same problem you had. Did you also notice that the company pays less with Edit mode than typing, so it takes you longer to do to the work and you get paid less, and the company keeps more? It behooves the company to keep the VR; it puts more into their pocket and less in yours, without them having to deal with the headache of making sure the reports are right.
That's more common than you might
xxxx
It's more common than you think.
My sister has a lot of medical problems, including hemophelia A. It is very rare for a woman to have this, but she has it none the less. Anyways, pharmacies have frequently messed up her medications. One time it was the hospital pharmacy after she had surgury. That mistake could have lead to life-threatening complications. My point is that these kinds of mistakes are more common than you think, and patients need to be very proactive with their care.
It is very common
From my recent interviewing process with a many companies, it is very common. I am not meaning the templates that we individually create in our expansions but rather any charcters/heaings, etc. that automatically populate on the screen when you enter a job. I personally can understand not paying us for those characters are technically we did not type them. I just don't understand with the subtracting thing when we do not use them and have to delete them
I have common sense thank you
If I didn't, I wouldn't have been able to do transcription for 15 years. All I wanted to know was info on a potential new job switch. I once again apologize. I don't frequent these boards ever and was just directed here by someone else.
Sorry to jump in, but it really IS common
sense not to post account info or patient names. Yes, the rules of posting are plastered everywhere, and any Transcriptionist of 15 years should know NOT to post private client names anywhere. So, you are arguing and looking more silly.
Try sbcglobal.net - it's a common ISP.
I think it's a typo.
Again, there is no such list that is common to
MTSOs that I am aware of. What one company might do, I have no idea. From where did you get the idea that I am the Merriam Webster of the MT world. I don't believe I said it. I gave you the facts as I see them and as I know other recruiters see them. Some of us wish there were a list, but no there is not.
What one private MTSO might have said to you definitely is not something that is common to all MT services. If it is, to be honest, it would not really be legal or fair.
An MT working for one company might not be a good fit for a number of reasons yet be a perfect fit to another.
No one here proclaimed to be any Merriam Webster of the MT field, but you sound like you think you think you are the MW of the hiring industry. You just do not have the facts apparently at all and from what I am reading, you are basing your assumption on a statement that was made to you and by what one MTSO posted here at this site.
One thing I have learned is not to trust everything that I see here or on any other MT site. What I know is what I know to be fact or let's put it this way, what is fact as it pertains to my company and what I know to be fact from several others.
So, if there is a list, it is not common to all companies and if it were, it would not be legal.
I know there are some companies whose idea of ethics rate right with the potty and if this type of thing is done, then that rates right with the potty because there are quite a number of reasons why an MT might not work with one company and that very same MT might be gold to another.
Fair is fair and in that arena, I have not seen too much going on that is not fair to the MTs. If it existed, I certainly would not be doing this job. I will not do anything that I feel is not proper and that would be something I consider improper.
Common practice?
Is it common practice now days to type 4 different accounts - 7 different work types in one 8 hour shift? I'm experiencing this as a FT employee for a well known company - Other than this, the company is wonderful ....this has given me great experience, but my pay has decreased.....Do I need to suck it up and keep pounding away or look elsewhere? Any advice appreciated!!!
RE: Common practice?
Suck it up. You really do not have a problem.
Not common, and not productive..
I also worked for a well known company until last November when they were gearing up for their GREAT changes at the beginning of this year. I went from having my main account that I had typed on for five years, and one backup account that I was also very familiar with, to having six accounts and almost no work on my former primary account. I was unable to produce the minimum line count, and they never gave me any time to learn the accounts, training pay for new accounts (yes, they used to do this), etc. After the first pay period I didn't make my minimum line count, I got bumped to statutory status and my benefits were gone. I had to find another job.
Working for another national would be my absolute last resort if anything happened to my current job situation. If people don't know who you are, it's easier for them not to care about you.
Well... it is common knowledge
that the whole QA department is the laughingstock of the industry. What a joke... unbelievable. They wrote the book on inside politics. You never get promoted with this company unless you are in the right clique. Truly the blind leading the blind. Coordinators aren't even that bad. QA department in a league of its own. Now that I'm gone I can look back and laugh - really laugh. LOL LOL
Don't you think this is pretty common?
I haven't really found a company out there that doesn't hire whackos that may not even be MTs for management positions. Now Im not saying that they are all bad, but it does happen. There is often very little communication and a lot of misleading. Like the scenario of everyone starts at 7.5 cpl base pay, some of these are making this, some not. MT 1 comes along and makes 10 cpl, and then MT2 makes 8 cpl. MTs have got to be the most poorly treated of all employees from every line of work there is out there.
How common is Pay Period at net 30?
Was made offer to start with a company, have to work 30 days, then pay is net 30! That's 2 months without income. How common is this? I know they're are not going to pay until they get paid. Yikes!
common sense
tells me that my creations of Expanders are my own; the program may belong to the company but i feel i have made them and they belong to me. Granted, legal eagles may have their own angle. However, if i am moving from job to job, i'm not stealing, as i am not taking anything other than the generic word combinations i have created myself, not company secrets etc. Regardless of your opinion, if i have spent 10 years creating a file, and can move it with me, it is going!
This is getting silly now. Please use your common
Volunteering is not illegal in and of itself. Let's see, I could volunteer to bake donuts for a PTA cake sale. But if I volunteered at home to bake donuts for the local bakery to sell daily, that would be illegal. Bakeries are regulated and have to meet rigorous health dept codes, etc. If you're a putz, you can volunteer to transcribe for an MTSO, but again, it has to be set up professionally, and NO I am not sure that it is legal to work for free. I can't go into ShopRite and volunteer to work for the day stocking shelves. What if something happened while I was working there? Slip and fall? It just isn't legal. Then you compare volunteering to an internship program. Apples and oranges. Of course, an internship program is a different entity and whoever was running one would already know all the legal guidelines and have them in place. But, NO you cannot transcribe medical records on a volunteer basis while someone else farms you their work on an informal basis, while they get paid for it, submitting it to someone else who hired THEM, not YOU, to transcribe it. Its called subcontracting, and its a legal matter, not like volunteering to walk somebody's dog for them while they are on vacation. Please, please consider our career a profession.
Not sin, just no common sense
Nobody wants to work 7 days a week BUT to think you are going to start the job and work M-F and NO workends is a bit ridiculous and IMHO, ignorant. Work Five days a week can include Saturday and Sunday, you just don't want it to. What makes you think straight off the street you don't have to work towards anything; the better hours, the better dictators, the best pay? Those are the perks of working some place for awhile, not what you are entitled to straight off the street. Like I said try doing that at any other job or company and you will get nowhere. Why is transcription any different?
I know. Is it too much to ask for a little common courtesy!
Many times I ask myself why I stay in this business because I feel it is one of the most under-appreciated, disrespected professions to be in. I don't understand why they don't have a whole course in med school on transcription practices.
I mean come on - have some common decency. How hard can it be! Is it too much to ask for:
No loud noises in the background!
No shuffling papers!
No saying 2-3 words and sitting there for 30-45 seconds!
No ugh, ugh, ugh, ugh!
No repeating yourself over and over!
Dictate ALL of the dadgum demographics!
Spell unusual names of people and places!
Include first names of physicians (especially when you know there are 3 doctors with the same last name in your hospital)!
Say diagnosis for 1 and diagnoses for more than 1!
Don't have a several-minute conversation with someone while dictating!
Say who you are!
Don't mumble!
Speak clearly and at a regular pace!
People hear what we do and think it's so easy! NOT! We are definitely underpaid for the crap we have to put up with!!!!
Okay, I'm done venting (for now) LOL.
That is another common comment
I spent years, since 1973 to 2002 working outside the home, yes never got to work at home until outsourced. Why would I not be really happy now- plus the fact I no longer have to work long, long hours, 60 plus an hour when I had family I had to provide for and not working the rest of my life away in itself is a very big plus.
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