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Demographics a nightmare!

Posted By: Been there done that on 2007-01-03
In Reply to: Does anyone have info on DonNik? - FastRadMT

She seemed nice, pay was on time, but the time put into searching for patient demographics was ridiculous.  If they ever changed that, wouldn't be too bad.


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It's a nightmare!!!
nm
A QA nightmare - has anyone else

I started with a company recently.  I had to invest to upgrade my word to 2003.  They have account specifics that are so all over the place that each QA person interprets differently.  I have one QA who seems to have it out for me.  I'm getting reports back with changes and corrections that I know I couldn't possibly have done.  I even wonder if they have me mixed up with someone else.  I think I like the company overall but I don't know whether I should just hang up my keyboard and move on or what.  Has anyone had a QA nightmare that they survived?


OMG! A nightmare again?
OMG! This is not a new situation at Axolotl? The regular Ax posters below have always given nothing but rave reviews on Axolotl, but now act as if this is an old problem, having no work. Is it a new thing or an old thing? I am hanging on by my nails and losing money daily. Not to belittle the OP losing $200 a paycheck, I have lost far more and am near panic state. If misery loves company, this must be happening to many of us. What is happening? I had never heard 1 word ever about low work here, so this is a shock to me. Is this not as temporary as I had been led to believe? I don’t have much time to play around, as my finances are near flat lined after months of this.
Yes, it's been a nightmare.
TY for your concern. Several of us haven't been paid our 2nd checks due. One hasn't been paid AT ALL. Stay away from TransMedical, Inc.
Spheris = Nightmare
Spheris is a nightmare and would not recommend them to ANYBODY...
Spheris ESL nightmare
I lasted 3 weeks at Spheris.  They put me on a level 9 account, which is non-stop ESL's, never the same ones twice, all doing consults and cardiology.  I just got slaughtered, couldn't get any traction and make any lines.  Sometimes a 15 minute dictation yielded only about 35-40 lines.  Then I found out Spheris is outsourcing to India BIG TIME.  I got out before I went bonkers.
Nightmare 2 years
You know, I'm one who calls things like I see them, probably gets me in trouble most days but when a person is loyal to a company for over 2 years despite health problems of their child continuing to work regardless only to be fired due to what I consider poor QA practices and constant changing of the rules.......well, I'm just grumbling at this point. The bottom line. Avoid TTS out of NH like the plague. javascript:editor_insertHTML('text','');
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This board became a nightmare
under the previous administration.
Would be my worst nightmare also. NM
I can't imagine why anyone would apply for a job like that.
WARNING - etranz is a nightmare

Once again, another payroll check from etranz returned NSF.  I left this so-called company, but I am still waiting for three paychecks, which if they ever do come I'm sure they will be worthless.  This company is delusional.  They do not understand why everyone keeps leaving and they tell themselves that each former MT had a "story" or were non-productive, etc.  This is far from the truth.  The truth is this company is based upon lies and they apparently have no money to pay their employees, so they continuously make up more lies and say your check is coming, that they had problems with the bank, that they refinanced their homes and have the money and intend to pay on time. 


They have never paid on time . . . and most of the time when you finally get a paycheck, weeks late, it is NSF.  They don't care!  Meanwhile, you have to try to fix everything with your bank, etc. and figure out how to get your money. 


Stay far far away from this one!


Tis true, and it's a recruiter's nightmare...do it or else!
z
There software platform is a nightmare.

Terra Nova nightmare....
Hi - I used to work for terra nova - bad experience for me - they started out really good, paid on time, etc, but when they switched over to the platform they work on now, they started messin up my money, when I did my line count for the pay period, it was never what they said it was - in the beginning, the line count feature on that platform was not accurate.  When I checked my counts against their count, I was getting paid for work from the previous pay period?!?!?  It was just crazy and when I spoke up about it all I got was BIG attitude from the owner - can't even remember her name right off....I'd run the other way if I were you....that's just my experience though, maybe they've improved since then...my thing is (with any company) DON'T MESS WITH ME MONEY!!!! 
Nightmare account specifics
As someone else has already stated here, the account specifics generally come from the client, not the service you work for (though they certainly can interject their own hoops to jump through and other insanities via their QA guidelines). I once started a new client with a new service and was presented with account specifics that totaled well over 120 pages, and the account supervisors forwarded me 75 helpful e-mails in my first couple of hours there, all of which detailed additional specifics for that one account. That's just nuts. I feel your pain.
Wait a minute, you mean this isn't a nightmare I just had
xx
no backspace -- what a nightmare! -- thanks for the warning! nm
nm
They will hire ANYONE regardless of lack of skills. That's why QA is such a nightmare. nm
x
I think we all have had nightmare experiences. I recently started a job that was "starving" fo
more work than you can imagine and then 2 days into it, NOTHING.. plus the software was a pain in the beeeehind!!! This great opportunity turned out to be a waste of time. Hopefully things get better for you. I quit..making $4 an hour was not my idea of surviving.
RE demographics
Sometimes the MR # is already there, but I always have to type in the name and date of visit as well as the DOB and MR # if the doc dictates it. Sometimes he spells the patient's name. If not I type it to the best of my ability and move on. We get paid for all demographics.
I would take it to mean too many demographics. Maybe
s
So how much demographics?
 Heck if it is only 1 number I'd say that's good.  Try the MDI-MD Lanier account I used to do.  You had to type in ALL the numbers and dates from both Lanier screens and pick the docs (on a list at least).  On a consultation you also had to fill in requesting physician, date, type of consultation and consulting physician.  And if they dictate it on all reports room numbers too.  Not to mention the accounts are 85% ESL. 
What is demographics?
I don't know what it means when you say demographics when speaking about working for a National.  What is that?
DEMOGRAPHICS
Do any of you remember the days when the sup or clerk would edit the Lanier dictation as the dictation came in, listen, edit and then you received it?  
100 QA DEMOGRAPHICS

demographics, etc.
Someone also recently told me that NONE of the normals are paid any more!! and have you noticed that their clocks do not correspond to real time?? That's how they decide FT/PT, whether you get insurance, PTO, etc...
I agree with demographics.
Wayyyy too much. I lasted longer than Miss Willy, worked there about 9 months, and it was like drowning. They kept adding more accounts and more demographics, and it was a miracle if you could get your line count.
About this demographics issue...
I don't understand...there's one number we must fill in on the DI, unless the MRN doesn't pull up the patient name, which is rare. It takes all of 2 seconds to put in the visit number, so to complain about that is just ridiculous. AND, we are VERY lucky to have so much work,while other companies can't even provide enough to keep their MTs making the minimum required lines...I, for one, Love Amphion...going on 2 years with them and am very happy. But hey, if there is a mass exodus, just means more work for me...and I only work 7 hours a day, make well above the minimum requirements...maybe you all just can't handle the perfection that it takes to be an Amphion employee...
What about the demographics at Keystrokes?
xx
Demographics are paid for.
You are paid for the demographics - you should clarify that.   I always check demographics - are you relying on the physicians to key it in correctly?  I think to take pride in our work, we do have to check demographics, even though 95% of the time they should be correct.  If you are not getting matches most of the time, it could be a technical problem
I'd have to agree with you on the demographics.
I really hate not being paid for the headers and footers, especially when I spend so much time checking on the demographic info. It wouldn't be a problem if it were occasional, but on my particular account, it seems that the majority of reports have some sort of error or need more information. It's a lot of time spent following along behind lazy docs who can't enter numbers correctly. Maybe if I knew TT was holding the client's feet to the fire to get the docs to do things properly, I could at least have hope that someday all the demographics would come up correctly.

Oh! And copying and pasting repetitive cc information and looking for routing printers! I forgot that one! Add that to life's annoyances. Ugh.
SECOND WEEK 100%QA FOR DEMOGRAPHICS?..nm
SECOND WEEK 100%QA?
I am not talking demographics SM
I am talking errors, like transcribing incorrect medical words, incorrect values.  If the client is requiring that their work be free of medical and number errors, I don't call that being picky at all.
You have to check the demographics just
to insure you have the right patient, correct visit dates, etc. You can't do this job if you don't check demographics.
Demographics already filled
 Allegiant is a wonderful company to work for.  she ALWAYS pays on time with direct deposit.  All of her accounts are in the database and there are no patient lists used whatsoever.  I have used Emdat for 6 years and I am very happy with the amount of money I make. 
I use Ex-Text and don't have to type demographics
Maybe it depends on the account?
Does the demographics fill in on your account or do you ....

have to type them in?  I had an account that filled in and it was not too bad.  The account I have now must be searched out from the patient name to the type of document.  Really sucks because it is so terrilby time consuming.  Get a ESL saying the name and you can be looking at several minutes just to locate it.


I'm confused. Demographics autopopulate - ok, but what else does? (sm)
I'm confused now.  Are you talking about for example, DATE OF ADMISSION DATE OF DISCHARGE, SURGEON: etc. etc.  Isn't that a header.  Could you please elaborate?  Thanks
Time spent in demographics
Are there any company platforms out there where the demographics are already in place?  I could just scream sometimes trying to be a detective to get all the demographics in place only to have a one-liner follow.  Sigh... is it just me or are there others with the same frustration.  It's difficult to make rate when demographics have to be researched and the patient name sounds like Blavopvoskitapove.  Thanks for any clues on this. 
If you like typing tons of demographics...
Then Amphion is for you!!! Yes, their platform is horrible. Too much searching for doctors, account numbers, etc. Not enough work on one account so you have to learn up to 6 (which I did). All 6 will have vastly different rules/regs and you better know the difference because they hit you on QA. Sometimes in a week mandatory overtime and 2 days later no work. You will be asked to flex your time, meaning stuck to the computer to make up the time to get your line count.

I do have to say, the people are great. Also, they do not offshore!! And, like the person above stated, their pay is more because of all the extra DI screen info you have to put in. Wasn't worth my time and moved on to somewhere better.
More sophisticated MT services have demographics already in or
xx
Hey fellow MTs! Will someone please share which co's pay for demographics. Thanks! nm
,,
No, but the demographics are almost always already entered into the system for you.
I am sure it probably depends on your account as well, but all 5 of my accounts don't need demographics entered, except on a rare occasion when the dictator puts the wrong number in.
Does Keystrokes pay for demographics, headers,
Thanks!
Yeah, and do you have to fill out a bunch of demographics
and garbage without being paid for typing it all when it takes longer than typing the actual report?
You are misinformed. I just called them and they DO pay for autopopulated demographics. What
they don't pay for is header and footer.
If the company populates the demographics makes
HUGE difference.  I worked with two different companies with Emdat.  One wasn't too bad but the other didn't do anything with the demographics or even try to figure the system out to make it more MT friendly. Emdat still, after how much time, has not corrected the spell check either.  I finally quit.  I am now happily working in Word again and my line count is back up to normal.  Even after months in Emdat, my line count was down significantly.  I will not work on that platforn.  Good luck!
Almost no demographics to fill in on my account. Sound

quality could be better though.   Platform is very easy, everyone is very nice, pay is better than most, IC position 10 cpl/11 cpl weekends.   Small company that is growing.  They DON'T offshore. 


On my Amphion acct I had to fill in demographics
I lasted a few months because it was a losing battle. I had to quit when my husband was out of work after a MVA. Its okay to supplement income if you are happy with minimum wage.
Wondering....does Webmedx pay for demographics? The Q doesn't. NM
D
Yeah, if you want to look up demographics that are impossible to understand, & get paid for
If you don't mind being nit-picked to death and QA'd into the ozone, go for it.
I believe Transnet is how ExText is connected. Easy to use. Most demographics are
s