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I think we all have had nightmare experiences. I recently started a job that was "starving" fo

Posted By: Anon on 2007-06-12
In Reply to: Company - Trish

more work than you can imagine and then 2 days into it, NOTHING.. plus the software was a pain in the beeeehind!!! This great opportunity turned out to be a waste of time. Hopefully things get better for you. I quit..making $4 an hour was not my idea of surviving.


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What experiences has anyone had recently with ETransPlus?
My wife and I are about to become employed MTs with ETransPlus.  How is the level of communication between MTs and management?  Any more information would be appreciated.
Recently started too
Flexible schedule but you need to decide what your hours are and commit to them. Benefits granted at 32 hours. Plenty of work. Really good, patient and supportive people. Training with guaranteed pay. Smooth, easy and fast startup. Good, high-tech platform.
Well, I started recently

and I'm only getting 8.5 c.  I'm FT, acute care and do the weekend.  And I have 18 years experience with acute care.  That totally sucks. I'm so depressed now. I wish I would have never read this whole thread. 


Started recently

Lots of work.  Very nice people to work for! Platform is easy to work on.


Just started recently as an IC (sm)
I recently took an IC position and needless to say am very, very impressed with the way they operate.  The training was excellent, communication with them has been excellent.  If an IC, you send your availability and it can change from week to week.  Pay is comparable to other companies out there.  They seem to be a very straightforward and honest company.
I recently started a new job and was getting (sm)
almost exclusively consults. I do enjoy them, OPs are my first love though. I just asked them if OPs could be included in my pooling and they did. I also get other work types. Only fair that we all share. I wouldn't appreciate you walking into this company and taking all the OPs off the top.

I know there are some people who don't like OPs or have had so little experience they aren't very quick at them. If that is the case and they want to skip them (with the companies permission) GREAT. More for the rest of us.

Bottom line is, you type what they need and when they need it or they may not need you anymore. Unless you had an agreement before hiring, this is only fair.
I just started with them recently
and can say, this pay information is less than what I was offered.

So far, I've been extremely pleased with them. They've bent over backwards with compensation and encouragement. MUCH nicer than any other company I've worked with and after 20+ years, I think I have a good point of reference. Try them, you might just be pleasantly surprised.
I just recently started with DSG
I have quite a few ESL dictators but assumed this was the norm.
Just recently started. What was the pay plan before?
nm
I started with them recently, no complaints SM
other than the week of training was only on the computer. I started production IMMEDIATELLY. I would have liked at least 3 days of guaranteed pay. It may be different for you being new though. Go for it.
For those who recently started at Cardioscribes...
How is it going so far?  I see they have another ad up and was wondering what you all thought about your experience with them.   
Anyone who recently started w/ Teletrak?
Wondering if that VNC program is still being installed.  I read something about it that was kind of upsetting and I do not want to apply without knowing one way or the other.  TIA
I started at Chronicle recently and
my experience so far has been very pleasant.  There is an abundance of work and I have a QA person who has been so patient with me so far.  This is also the person who trained me.  I found the training to be very informative.  About 2 hours into my first shift I was so confused and I IM'd QA.  I was able to speak with her by telephone and she walked me through the problem I was having and she told me to contact her again if there was still a problem or any problem at all. I've never had this kind of QA availability in any other company I've worked for.  I've receive feedback that was both informative and non-demeaning.  From these posts there must be different accounts and different platforms.  I guess I am lucky to be on the good account? 
Anyone who recently started working for DSG that can say how they like
it there and how is the workload and accounts, sound, etc. 
I recently started on VR with TransTech,
maybe 3 weeks ago.  I feel like I am drowning.  I have been an MT for over 20 years.  I am pretty fast, and from what I have heard, it works out better for the slower typist.  I would love to find another company, but I don't think it will make a difference.  VR is here to stay, and being in my 50's, I figure I better adjust to it.  That being said, does anybody here have any tips (seriously) to increase my speed.  Arguing about VR isn't going to get any of us anywhere.  I definitely do not agree with the 50% in pay for VR, that is ripping off MTs as far as I am concerned.  Seriously though, does anybody have any tips that would help me increase my speed?
Has anyone started with Webmedx recently?
I interviewed and was told they wanted to hire me but there were no openings.  Supposedly I will be called when one opens up.  This was a few weeks ago.  I am so frustrated with my current employer and desperately want out!  So, has anyone recently interviewed and then started fairly quickly?  Trying to decide whether there really is a waiting list and to be a bit more patient, or to start applying elsewhere.  Thanks!
I just recently started a verbatim account...

and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying.  It's HARD!  But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?



A friend of mine very recently started working for them
I'll try to get ahold of her and see how it's going so far. She just started about a week or so ago.

If I hear anything, I'll let you know :-)
It's a nightmare!!!
nm
A QA nightmare - has anyone else

I started with a company recently.  I had to invest to upgrade my word to 2003.  They have account specifics that are so all over the place that each QA person interprets differently.  I have one QA who seems to have it out for me.  I'm getting reports back with changes and corrections that I know I couldn't possibly have done.  I even wonder if they have me mixed up with someone else.  I think I like the company overall but I don't know whether I should just hang up my keyboard and move on or what.  Has anyone had a QA nightmare that they survived?


OMG! A nightmare again?
OMG! This is not a new situation at Axolotl? The regular Ax posters below have always given nothing but rave reviews on Axolotl, but now act as if this is an old problem, having no work. Is it a new thing or an old thing? I am hanging on by my nails and losing money daily. Not to belittle the OP losing $200 a paycheck, I have lost far more and am near panic state. If misery loves company, this must be happening to many of us. What is happening? I had never heard 1 word ever about low work here, so this is a shock to me. Is this not as temporary as I had been led to believe? I don’t have much time to play around, as my finances are near flat lined after months of this.
Yes, it's been a nightmare.
TY for your concern. Several of us haven't been paid our 2nd checks due. One hasn't been paid AT ALL. Stay away from TransMedical, Inc.
Spheris = Nightmare
Spheris is a nightmare and would not recommend them to ANYBODY...
Spheris ESL nightmare
I lasted 3 weeks at Spheris.  They put me on a level 9 account, which is non-stop ESL's, never the same ones twice, all doing consults and cardiology.  I just got slaughtered, couldn't get any traction and make any lines.  Sometimes a 15 minute dictation yielded only about 35-40 lines.  Then I found out Spheris is outsourcing to India BIG TIME.  I got out before I went bonkers.
Demographics a nightmare!
She seemed nice, pay was on time, but the time put into searching for patient demographics was ridiculous.  If they ever changed that, wouldn't be too bad.
Nightmare 2 years
You know, I'm one who calls things like I see them, probably gets me in trouble most days but when a person is loyal to a company for over 2 years despite health problems of their child continuing to work regardless only to be fired due to what I consider poor QA practices and constant changing of the rules.......well, I'm just grumbling at this point. The bottom line. Avoid TTS out of NH like the plague. javascript:editor_insertHTML('text','');
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This board became a nightmare
under the previous administration.
Would be my worst nightmare also. NM
I can't imagine why anyone would apply for a job like that.
WARNING - etranz is a nightmare

Once again, another payroll check from etranz returned NSF.  I left this so-called company, but I am still waiting for three paychecks, which if they ever do come I'm sure they will be worthless.  This company is delusional.  They do not understand why everyone keeps leaving and they tell themselves that each former MT had a "story" or were non-productive, etc.  This is far from the truth.  The truth is this company is based upon lies and they apparently have no money to pay their employees, so they continuously make up more lies and say your check is coming, that they had problems with the bank, that they refinanced their homes and have the money and intend to pay on time. 


They have never paid on time . . . and most of the time when you finally get a paycheck, weeks late, it is NSF.  They don't care!  Meanwhile, you have to try to fix everything with your bank, etc. and figure out how to get your money. 


Stay far far away from this one!


Tis true, and it's a recruiter's nightmare...do it or else!
z
There software platform is a nightmare.

Terra Nova nightmare....
Hi - I used to work for terra nova - bad experience for me - they started out really good, paid on time, etc, but when they switched over to the platform they work on now, they started messin up my money, when I did my line count for the pay period, it was never what they said it was - in the beginning, the line count feature on that platform was not accurate.  When I checked my counts against their count, I was getting paid for work from the previous pay period?!?!?  It was just crazy and when I spoke up about it all I got was BIG attitude from the owner - can't even remember her name right off....I'd run the other way if I were you....that's just my experience though, maybe they've improved since then...my thing is (with any company) DON'T MESS WITH ME MONEY!!!! 
Nightmare account specifics
As someone else has already stated here, the account specifics generally come from the client, not the service you work for (though they certainly can interject their own hoops to jump through and other insanities via their QA guidelines). I once started a new client with a new service and was presented with account specifics that totaled well over 120 pages, and the account supervisors forwarded me 75 helpful e-mails in my first couple of hours there, all of which detailed additional specifics for that one account. That's just nuts. I feel your pain.
Wait a minute, you mean this isn't a nightmare I just had
xx
no backspace -- what a nightmare! -- thanks for the warning! nm
nm
They will hire ANYONE regardless of lack of skills. That's why QA is such a nightmare. nm
x
My experiences
The worst QA I ever had was with JLG. They were constantly rude and condescending.

MAG Mutual was not good.

The others I worked with are no longer in service or have been bought out by other companies, so don't know how they are now.

Oracle Transcription was the absolute best. Wonderful.
These are not my experiences (sm)
I don't know about the 10 cents per line.  I make 8.5 cents per line, but I feel like my accounts are pretty easy.  I am a full-time employee, but I actually work as an IC with two other companies.  Even juggling three companies, I easily can make 1200-1500 lines a day with OSi.  If I don't work on my other work, I can do 2000-2200 lines.  In the 2 years I've been with OSi, I've never been called when I don't log in on time.  Obviously, if you are scheduled to work on Tuesday and you're not there, they will wonder what's up, but I've logged in an hour or two late before and it's not been a problem.  If I have something come up, a doctor appointment, issues at home, whatever, I just IM my coordinator and tell her, and I usually get back a no problem.  Everyone's experience is different.  Mine has been very, very good.
My experiences
I have always been a hard a** when it comes to people calling and stopping by during my work hours. I've been doing this 10+ years and a good time of that from home. You have to be strong at first; but eventually, if you respect yourself, others will soon follow and if they don't, they aren't friends to you.

I'm so an*l about it that once my hubby had flowers unexpectedly delivered to the house. I didn't answer the door :)

They called him, he had to call me, and have them redelivered, and begged me to answer the door. LOL.

A cousin of mine that I have been going out with on occasion as of late was starting to come by ever so often and visit for a bit. She worked nights so this was more than convenient for her.

After a couple of times of her doing this, I started getting annoyed. The next time she stopped by, I invited her in. Said I was working on a really tough report and she was more than welcome to wait. I would be done in about 20 minutes or so. So I closed the door to my office and made her wait.

Its been 6 months and she doesn't come by anymore.

There is a fine line between being at home and not being at home.

You have to decide what works for you but if its to much, you just have to simply stop answering the phone and make sure people understand that you work for money. Its not play.

I've went so far as to ask one person if they would support me? They giggled and said no, why? I said if you don't leave me alone during the day and respect my hours, I'll lose my job and I'll have no money. So I'll come to you for help then.

If its important to you, you do something about it. Otherwise, live with the rules you've set already.
My experiences

*Does anyone knows if any of the transcription companies actually gives their MTs yearly reviews,*


I don't know about all companies, but I've been an MT from home for 10 years, in-house 5 years (prior).  When in-house, yes, I got yearly reviews.  Since working from home, I've never had a yearly review.  I think I got a 90-day review once at one company.  I've worked for several companies, small-to-mid size to mid-size nationals, no large nationals, some for short periods of time, one for almost 6 years. (see last paragraph below).


*feedback on their performance,*


With the more organized and mid-size nationals, I've gotten informal feedback (you're doing a great job! kind of comments) on productivity - but that is something that it concrete and visible and able to be scored against the company expectation.  QA feedback has ranged from nonexistent to daily emails on blanks, being able to review the work I submitted the day before and compare pre and post completed reports, to just being told you're one of our best MTs! kind of comments.  (see last paragraph)


*and/or raises.*


At the company where I stayed for almost 6 years, I got raises maybe 2-3 times.  They were always related to the company needing more production from me or needing me to set up new accounts, help with setting up templates, etc.  I have gotten several 90-day raises at different companies, earlier if they released me from review early.


There were 2 exceptions to the above for me.  Both were small-to-mid size nationals.  One (as an employee) gave me monthly reports on my QA scores.  They later developed quarterly reports that included QA, performance, and team spirit (for lack of better term).  One (as an IC) gave me charts for monthly QA and meeting my production versus my committment.


We all have our own experiences - sm

Because mine does not match yours does not mean what I said is a lie. 


Everyone has to find their own niche in this business and what makes one person like a company will be the reason why another one dislike the same company.


Everyone has different experiences. sm
I have been with TTS going on 3 years. I make more at this company than I have at any other company in the 11+ plus years I've been in this business. No job is perfect, but I plan on being with TTS for as long as they will have me.
You and I have had different experiences
I have absolutely no micromanagement in the 2-3 years I have worked there. They have left me alone. Did you have issues as far as your work perhaps that might have caused them to want to manage you like that? I rarely ever speak with anyone so I have not run into hateful. I have run into someone I thought perhaps did not have the time that particular day to assist me but no hatefulness. I also see no disorganization. Different all around for you and me.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
one of my bad Spheris experiences sm
I was approved for intermittent family medical leave to take care of my mom who is a paraplegic, however, when I would ask for the time off they wouldn't let me take off unless I got someone to cover my second shift and nobody would. Also they don't want quality, only quantity. Barely over 60% of employees have over 98% quality. They are also heavy into India.
I guess everyone's experiences are different
I guess everybody's experiences are different and what they can handle, but I've been at Amphion for about a year and a half. While of course, it's not perfect, I've found it's the best company for me and they offer the things that are most important to me. I looked at my pay stub and on my last check, which was 9/7/2007, I had made just over $31,000 this year. I think the people there bend over backwards to help you, I have never run out of work completely like I did with other companies (may have to go to secondary or even tertiary account but hey that's better than no work), they pay us OT (what other trans companies pay you 12-1/2 cents for lines worked in hours over 40 hrs), offer bonuses/incentives when things are behind, and I love their platform. It's a fit for me but I guess not for everybody.
No bad experiences, everything great so far
NM
3 companies, 3 VR experiences

company #1 - VR up to 300-315 lines per hour, straight 150-175. VR pay is 70% of base rate, so this is not bad.   Do not use highlighter, but use editing and navigation shortcuts.  Use foot pedal but not usually the mouse. This is an account I'm very familiar with and I find the platform easy to use. I have done VR with this company since day 1 so I can't compare my paycheck with pre-VR.


company #2 - working here for 7 years, VR started last year, and a new platform started last year too. I find the platform pretty cumbersome - lots of switching back and forth to different panels to check demographics, add cc, etc. And uses drop-down menus to pick headings - for this company I find VR to be a money loser. Used to make 10 cpl to cover all team accounts, income dropped with new platform, then dropped some more with VR... then my position was eliminated and changed to new account for less money for both straight and regular.  VR rate is about 3 cents lower than base rate. New account has more than 50% difficult dictators, ESL and non-ESL. Fussing around with the headings and subheadings, which have to be fixed in VR as well as the text of the report  - not getting more than 700 to 1100 lines in 8 hours. Even using hot keys.  Need to pay bills so found another job. 


#3.  This is only my 3rd day. Using Escription. Much better quality of VR than I have ever seen before except for numbered lists -- the numbers are usually all off. Not too many panels to switch around to and no drop down headings.   Using the editing and navigation keys and also finally getting the hang of the highlighter thing - except it's a red box, less distracting than the highlighter.  And not using foot pedal.   Approaching 200 lines per hour on VR and improving.  Can take fingers off keyboard at times and drink something, stretch, etc. But this one only pays half of baseline rate. Only a few straight reports have come through.  Love the account.


So  - I have mixed feelings about VR and it really does depend on account, platform, etc. I do correct everything and still up names, etc.


Sometimes doing VR with all the function keys and highlighter reminds of trying to play my son's video games - uncoordinated.


I think the person who caused the bad experiences (sm)
is not directly working with the transcriptionists so much. I think they've changed things for the better from what I hear.