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Depends on Extext server

Posted By: This varies widely NM on 2007-08-24
In Reply to: Does anyone else find ExText to be slow? - Confoozeled

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Maybe it depends on the particular server - how many are using it?
nm
I think it depends on the MTSO server.
NM
9cpl and 11 cpl for weekends. Use ExText. My ExText version wasn't compatible with theirs
,
Not here. Server may be down.
dd
Sometimes it is the server
Other times it is your internet service provider. We have 4 computers on our network and no one is allowed to upload or download when I am working otherwise my speed goes to a crawl.
TT server
Yes, yes, a million times yes! My ISP checked my connections and DSL speed is great, all else fine. It's the TT servers; TT has sent multiple emails about server and connection problems. It has happened in 3 hospitals I've worked for and working from home, but happens many times more with ExText. I just save my reports often, recover them, or whatever it takes. It's annoying but nothing new.
Which server?
nm
server
Just happened a little while ago. This has been a bad week for technical issues.
Server was down, but
nm
Maybe due to server
I'm on #3 server. Maybe #1 server is slower/different.
Server down?
I think it is mditrans.com but the server appears to be down.  The full company name is Medical Dictation Services, Inc if that helps.  This is the MDI in Maryland. 
Our server is not down
I work for MDI and our server is fine.
No problems with the server
I get steady work and my insurance (United Healthcare) is only $17/week for full coverage.  Best rate I could find with any national.  I have a flex schedule at Medware and work 32 hours a week.  They are a great company to work for, very happy for the past year.  Big change from my previous service.  Plus my team leader is nice. 
Especially all of the accounts on their own server...
Ichart to their private server, my line count dramatically decreased.  I am sure they continue to charge the facilities for the Ichart line counts, but pay us for the line counts provided by their server, which are significantly less.  That is when I knew I could no longer work for Outsourcing Scandals, Inc.
Transtech Server
What happened here? A short time ago there was nothing but glowing reports about this company, now almost daily server problems and no work???
Transtechers - is the server down AGAIN?
Tried to sign in to work and I can't get in. Haven't got an email.
I think to much on TransTech server now n/m
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I've easily done 600, but it depends on the way a company counts lines and it depends on the
dictators. Obviously, if you have a good share of ESL, there is no way you could ever do 600 or 700. On really difficult ones, I usually run around 400 lines an hour and I have been working on this platform for 3 years.
They also were not paying for using the "normals" available on their server, even though...sm

they certainly encouraged everyone to use them, their training staff stating "use those normals, girls, get those lines.  We want you to make that money."  Right...get those lines for OSI.  I found their accessing their server very slow.


Server down more than it is up. You have to spend a ton of time with the
It sucks totally!
good luck - server is down more than up.
Insurance is very expensive, especially when you don't work because the of their server problems.....the unpaid work becomes more onerous over time and if you complain, they invite you to quit. And, of yeah, the Indians take most of the normals, sometimes all of it.
Any RAD MTs work on Client Server
TIA!
Transtech Server Issues
I understand there are a lot of problems with Transtech's server.  Going down almost on a daily basis?
Happened at my company a while ago; server down and they
I have a sneaky feeling happens more than they like to admit. I am truly sorry for TTers. This business is going down the commode.
All files are stored on a server.....sm
Not on the internet; however, it is a web based browser and you must have a username and password to log into the server to have access to any files.

The server is not the internet. The internet IE browser is just a tool to use to access the server.

I hope this helps clarify things a little better.

Another good thing to ask is reliability of server. sm
Some companies have frequent down time. It is good to know if this happens and if so, will you be compensated for it or expected to make up time lost.
Sorry, can't seem to e-mail. states server not found...so here goes
Thank you so much for answering my questions. I, too, currently work for MQ, have been with them approximately 10 years. Kind of scared to make the change, but am tired of working for peanuts and heard MDI paid quite well compared to most. I do love my main account, but don't care for the cesspool I have now and then.

Do you still work for MQ and how many hours? I ask because I figure I will work for MQ until I feel comfortable leaving and working for MDI. Do you have to submit a schedule of what hours each day you will be working? I understand you have to have a minimum of 700 lines or 3500 a week, but just wondering how specific you had to be with exact hours you would be on.

You said Bayscribe seemed outdated. Is it difficult to learn and do most of the accounts have an automatic ADT feed or is there a lot to fill in? And you said you get paid for filling this info. in, too? That would be great. There is on account that I have with MQ that I have a lot to fill in and it so frustrating not getting paid for this.

Well, I guess that's about it. I will just wait to hear from the recruiter. Sorry so long and thanks for answering me.
I not able to send an email to you, info not available on server.
nm
sounds like etrans- they also slow the server down
so that you dont type too fast. I had someone tell me that in the office before. I am normally not slow but could never get over my required rate no matter how hard I tried.
Yes, we have had server issues this week. Dictaphone engineers are working on it.
Have you never worked anywhere else where this has happened? This used to happen in-house where I worked too, at least once or twice a year. Machines do need upgrading and repair from time to time. And just for clarity...they did send out emails about the server issues and also about Jesse leaving. Get over it already. geez.
I use Meditech with them, but it is Client Server version. Not the old blue screen! sm
I actually like the program and I really like ShortHand but I converted my abbreviations from another program into there so I did not have to start over.
It doesn't matter where the server is, it is still a database and accessed via the internet
I have worked on Escription and also have IT experience.
EXText
I just wonder what companies use EXText as a transcription platform?  If you've worked on it, did you like it?  Is it  MT friendly?
EXText
If you are referring to Dictaphone EXTtext, it is basically transcribing in Word only it has it's own Expander (you cannot use SmartType and other Expanders with it.) It is user friendly and works quickly.

I used IT with EXText, too.
nm
OSi uses EXText...nm
oo
extext
Could you tell me about the EXtext? I have a chance to switch from Merit to that, what do you think about it? I really like Merit so I don't know what to do.
EXText
I have never used Merit, but I have heard from my team leader that the MTs who use it like it.  I was using EXText for the past 2 years and like it fine, very happy that Medware could get me started in 1 day and save all of my Expander file.
EXText
OSi uses it.
EXText
I have worked on Dictaphone's EXText platform for 5 years, for 2 different companies, and I love it.
ExText
OSI and Intellitype
ExText
What is the name of the company and do you still work for them? I am about ready to accept a job, but it seems like I do remember her saying something about ExText. If everything you are saying is true, I don't know if I should go to work for them. Now I'M IN A PANIC!! Plus, everything else about the job sounded too good to be true. So maybe that's because they use ExText? PLEASE REPLY as I need to get back to them soon.
ExText
I personally really like working with ExText.  No problems in about 2-1/2 years.  I don't know what your question, do they really take 30%, means but assuming you mean the ExText program, then my production is just as good with it as it has been with any other program.  Believe me I would notice if my production went south;  that happened with XX Company on DQS.  Very occasionally it seems to be a little slow loading jobs but the only time I ever have to really wait on it is if I have a couple of really short reports in a row, otherwise 2 jobs stay in my que all the time.  Good luck which ever way you decide to go.
ExText
I'm not the poster you were responding to, but IMHO ExText is not really better or worse than most other platforms I've worked on and that's been a bunch.  The exception it DQS.  At the time I worked on it DQS totally sucked but then I know there are people who say they love it.  I'm not exactly a computer whiz so I suppose different companies using ExText could probably make it function different ways.  My experience with ExText is the demos pop right in and you go directly from there to the typing screen, Ctr end ends the job and brings up the next demo screen and so on.  Couldn't be much more simple.
ExText

I really like ExText.  It is very user-friendly.  My line counts with TT are consistent with those from other companies I have worked for in the past that used a different platform.  I would suggest you contact the person that hired you regarding your concerns about ExText and let them explain the way it works, i.e., what you are paid for and what you are not paid for, and any other questions you may have. 


ExText rip off
I work in extext with breitner's and we dont get paid for headers/footers either.....  we look up referrals, etc. After I type a document, I click on tools, and chose word count and I keep track of my counts myself.  I get paid for the full body of the reports, but no heads/foots......  to me, 30% is BS.  How long have you worked with this company??? 
EXText rip off
I work for Breitner too. Do they take 25% off your total line count? I am still waiting for my first real 2 week paycheck to see what the reduction is. Only been there about 6 weeks now.
ExText
TransTech does .....so far no problems.
ExText
You say the ExText you use does not allow SmarType but has its own built in expander. Is it an Expander that you have to start from scratch? I, too, use ExText and would like to use SmarType in MS Word. I hate the built in expander for the simple reason you have to start from scratch. With SmarType, there were already a lot of words/phrases loaded and you just had to add to them. Plus my expander will not automatically back up a space, as in if you needed to put a period in. Is yours the same? PLEASE reply as I am considering buying SmarType for MS Word for $195.00, but I really don't have the money.
EXText
Does anybody know how to find out if a company uses a particular transcription platform?  I have been trained on Dictaphone EXText and would like to use it again.  How do I find the companies that use it???? 
OSi uses EXText
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