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Serving Over 20,000 US Medical Transcriptionists

Especially all of the accounts on their own server...

Posted By: when my account moved from (sm) on 2007-01-25
In Reply to: Not just DQS, OSI uses Dictaphone & configure it to - cheat you (NM)

Ichart to their private server, my line count dramatically decreased.  I am sure they continue to charge the facilities for the Ichart line counts, but pay us for the line counts provided by their server, which are significantly less.  That is when I knew I could no longer work for Outsourcing Scandals, Inc.


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Not here. Server may be down.
dd
Sometimes it is the server
Other times it is your internet service provider. We have 4 computers on our network and no one is allowed to upload or download when I am working otherwise my speed goes to a crawl.
TT server
Yes, yes, a million times yes! My ISP checked my connections and DSL speed is great, all else fine. It's the TT servers; TT has sent multiple emails about server and connection problems. It has happened in 3 hospitals I've worked for and working from home, but happens many times more with ExText. I just save my reports often, recover them, or whatever it takes. It's annoying but nothing new.
Which server?
nm
server
Just happened a little while ago. This has been a bad week for technical issues.
Server was down, but
nm
Maybe due to server
I'm on #3 server. Maybe #1 server is slower/different.
Server down?
I think it is mditrans.com but the server appears to be down.  The full company name is Medical Dictation Services, Inc if that helps.  This is the MDI in Maryland. 
Our server is not down
I work for MDI and our server is fine.
No problems with the server
I get steady work and my insurance (United Healthcare) is only $17/week for full coverage.  Best rate I could find with any national.  I have a flex schedule at Medware and work 32 hours a week.  They are a great company to work for, very happy for the past year.  Big change from my previous service.  Plus my team leader is nice. 
Transtech Server
What happened here? A short time ago there was nothing but glowing reports about this company, now almost daily server problems and no work???
Maybe it depends on the particular server - how many are using it?
nm
Transtechers - is the server down AGAIN?
Tried to sign in to work and I can't get in. Haven't got an email.
I think to much on TransTech server now n/m
.
They also were not paying for using the "normals" available on their server, even though...sm

they certainly encouraged everyone to use them, their training staff stating "use those normals, girls, get those lines.  We want you to make that money."  Right...get those lines for OSI.  I found their accessing their server very slow.


Server down more than it is up. You have to spend a ton of time with the
It sucks totally!
good luck - server is down more than up.
Insurance is very expensive, especially when you don't work because the of their server problems.....the unpaid work becomes more onerous over time and if you complain, they invite you to quit. And, of yeah, the Indians take most of the normals, sometimes all of it.
Any RAD MTs work on Client Server
TIA!
Depends on Extext server
.
Transtech Server Issues
I understand there are a lot of problems with Transtech's server.  Going down almost on a daily basis?
Happened at my company a while ago; server down and they
I have a sneaky feeling happens more than they like to admit. I am truly sorry for TTers. This business is going down the commode.
All files are stored on a server.....sm
Not on the internet; however, it is a web based browser and you must have a username and password to log into the server to have access to any files.

The server is not the internet. The internet IE browser is just a tool to use to access the server.

I hope this helps clarify things a little better.

I think it depends on the MTSO server.
NM
Another good thing to ask is reliability of server. sm
Some companies have frequent down time. It is good to know if this happens and if so, will you be compensated for it or expected to make up time lost.
Sorry, can't seem to e-mail. states server not found...so here goes
Thank you so much for answering my questions. I, too, currently work for MQ, have been with them approximately 10 years. Kind of scared to make the change, but am tired of working for peanuts and heard MDI paid quite well compared to most. I do love my main account, but don't care for the cesspool I have now and then.

Do you still work for MQ and how many hours? I ask because I figure I will work for MQ until I feel comfortable leaving and working for MDI. Do you have to submit a schedule of what hours each day you will be working? I understand you have to have a minimum of 700 lines or 3500 a week, but just wondering how specific you had to be with exact hours you would be on.

You said Bayscribe seemed outdated. Is it difficult to learn and do most of the accounts have an automatic ADT feed or is there a lot to fill in? And you said you get paid for filling this info. in, too? That would be great. There is on account that I have with MQ that I have a lot to fill in and it so frustrating not getting paid for this.

Well, I guess that's about it. I will just wait to hear from the recruiter. Sorry so long and thanks for answering me.
I not able to send an email to you, info not available on server.
nm
sounds like etrans- they also slow the server down
so that you dont type too fast. I had someone tell me that in the office before. I am normally not slow but could never get over my required rate no matter how hard I tried.
Yes, we have had server issues this week. Dictaphone engineers are working on it.
Have you never worked anywhere else where this has happened? This used to happen in-house where I worked too, at least once or twice a year. Machines do need upgrading and repair from time to time. And just for clarity...they did send out emails about the server issues and also about Jesse leaving. Get over it already. geez.
I use Meditech with them, but it is Client Server version. Not the old blue screen! sm
I actually like the program and I really like ShortHand but I converted my abbreviations from another program into there so I did not have to start over.
It doesn't matter where the server is, it is still a database and accessed via the internet
I have worked on Escription and also have IT experience.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Six accounts?!?! That is nuts! I am on 3 accounts. nm
nm
MQ accounts
You are assuming that MQ has not lost any accounts. Yes the accounts were transferred with the transcriptionists, buy one of my accounts left and went to another service and yes, once an account goes up on the new platform, it is free game for everyone.
I believe they have two ER accounts - one is .09 and one is .10 -

the owner is wonderful to work for, also.


PS:  Hi Connie!


 


 


How many accounts do you have?
When you get 6 accounts, can work on any of them at any given time, sometimes all in 1 day, and still get less than 2% DC percentage, come back and tell me you're better than me.  You're still wet behind the ears and probably don't even realize what a big can of worms you just opened.
Are the Rad accounts going VR?
x
VR accounts
Does anyone find that you can get more lines or make more money on VR accounts?
RE: VR accounts
Yes.
How did you get three accounts?
????????????????????????? No wonder you have plenty of work - you have three accounts. Duh!!
Their accounts are about 90% ESL sm
And I am talking heavy ESL.  Also, even though most of their MTs are ICs, they make you give them a schedule and they bug you if you don't work it.  Pay is okay.  Work is very sporadic. I have two friends who left there because the work kept running out.  QA can be very rude, as well. 
You might be better off just getting your own accounts rather than
trying to look for a service that has them. If you feel you must go through a service, then more than likely a small or very small MTSO would be the most likely to have these types of accounts.
Your own accounts (SM)
I read over the other posts today and agree that many of them were brutal, unpleasant, condescending, and unkind. Do not let these types of responses deter you from your goals, plans and visions.
I had my own accounts before I even took
a medical transcription course. I got into MT by accident. I started a home-based secretarial business doing typing and bookkeeping for people. One day, I got a call from this guy wanting to know if I could do his transcription. Sure, why not?! I had repaired transcription machines in a former career field, so what could be so tough about transcribing? I did fine. I've had his account for 8 years now. I also picked up a physical therapy account with four dictators before I finished my MT education, but that account was el cheapo on pay so I dumped them as my skills grew more in demand.

In my opinion, it's easier to have your own accounts because you're doing the same people and the same reports day after day. You can use your Expander to the max. They'll notify you of any corrections or style issues they'd like you to implement. You make more money per line while saving them money versus in-house staff or a national. Make up some business cards and an intro letter on your computer and start sending them out. Forget about all the negative people who are telling you that you can't do it. They're not the boss of you. You are in control of your own destiny. YOU can do it!
You are a pet, get best accounts.
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