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Serving Over 20,000 US Medical Transcriptionists

sounds like etrans- they also slow the server down

Posted By: no name on 2009-07-28
In Reply to: they don't pay their share of the premium in any pay period you drop below full-time line count.. - Amanda

so that you dont type too fast. I had someone tell me that in the office before. I am normally not slow but could never get over my required rate no matter how hard I tried.


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Your system sounds very slow, then
When our VR first instituted, took about a total of I'd say 2 weeks before the reports started coming through on VR and very surprised, because very good reports. As far as I know, never tested first 1 dictator or the other to see if they would be able to be heard, everyone is on, the worst ESLs, the fastest slurry dictators, all of them.
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times

Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.


No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.

Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
Not here. Server may be down.
dd
Sometimes it is the server
Other times it is your internet service provider. We have 4 computers on our network and no one is allowed to upload or download when I am working otherwise my speed goes to a crawl.
TT server
Yes, yes, a million times yes! My ISP checked my connections and DSL speed is great, all else fine. It's the TT servers; TT has sent multiple emails about server and connection problems. It has happened in 3 hospitals I've worked for and working from home, but happens many times more with ExText. I just save my reports often, recover them, or whatever it takes. It's annoying but nothing new.
Which server?
nm
server
Just happened a little while ago. This has been a bad week for technical issues.
Server was down, but
nm
Maybe due to server
I'm on #3 server. Maybe #1 server is slower/different.
Server down?
I think it is mditrans.com but the server appears to be down.  The full company name is Medical Dictation Services, Inc if that helps.  This is the MDI in Maryland. 
Our server is not down
I work for MDI and our server is fine.
No problems with the server
I get steady work and my insurance (United Healthcare) is only $17/week for full coverage.  Best rate I could find with any national.  I have a flex schedule at Medware and work 32 hours a week.  They are a great company to work for, very happy for the past year.  Big change from my previous service.  Plus my team leader is nice. 
Especially all of the accounts on their own server...
Ichart to their private server, my line count dramatically decreased.  I am sure they continue to charge the facilities for the Ichart line counts, but pay us for the line counts provided by their server, which are significantly less.  That is when I knew I could no longer work for Outsourcing Scandals, Inc.
Transtech Server
What happened here? A short time ago there was nothing but glowing reports about this company, now almost daily server problems and no work???
Maybe it depends on the particular server - how many are using it?
nm
Transtechers - is the server down AGAIN?
Tried to sign in to work and I can't get in. Haven't got an email.
I think to much on TransTech server now n/m
.
They also were not paying for using the "normals" available on their server, even though...sm

they certainly encouraged everyone to use them, their training staff stating "use those normals, girls, get those lines.  We want you to make that money."  Right...get those lines for OSI.  I found their accessing their server very slow.


Server down more than it is up. You have to spend a ton of time with the
It sucks totally!
good luck - server is down more than up.
Insurance is very expensive, especially when you don't work because the of their server problems.....the unpaid work becomes more onerous over time and if you complain, they invite you to quit. And, of yeah, the Indians take most of the normals, sometimes all of it.
Any RAD MTs work on Client Server
TIA!
Depends on Extext server
.
Transtech Server Issues
I understand there are a lot of problems with Transtech's server.  Going down almost on a daily basis?
Happened at my company a while ago; server down and they
I have a sneaky feeling happens more than they like to admit. I am truly sorry for TTers. This business is going down the commode.
All files are stored on a server.....sm
Not on the internet; however, it is a web based browser and you must have a username and password to log into the server to have access to any files.

The server is not the internet. The internet IE browser is just a tool to use to access the server.

I hope this helps clarify things a little better.

I think it depends on the MTSO server.
NM
Another good thing to ask is reliability of server. sm
Some companies have frequent down time. It is good to know if this happens and if so, will you be compensated for it or expected to make up time lost.
Sorry, can't seem to e-mail. states server not found...so here goes
Thank you so much for answering my questions. I, too, currently work for MQ, have been with them approximately 10 years. Kind of scared to make the change, but am tired of working for peanuts and heard MDI paid quite well compared to most. I do love my main account, but don't care for the cesspool I have now and then.

Do you still work for MQ and how many hours? I ask because I figure I will work for MQ until I feel comfortable leaving and working for MDI. Do you have to submit a schedule of what hours each day you will be working? I understand you have to have a minimum of 700 lines or 3500 a week, but just wondering how specific you had to be with exact hours you would be on.

You said Bayscribe seemed outdated. Is it difficult to learn and do most of the accounts have an automatic ADT feed or is there a lot to fill in? And you said you get paid for filling this info. in, too? That would be great. There is on account that I have with MQ that I have a lot to fill in and it so frustrating not getting paid for this.

Well, I guess that's about it. I will just wait to hear from the recruiter. Sorry so long and thanks for answering me.
I not able to send an email to you, info not available on server.
nm
Etrans
I have been at eTrans for 15 months now and I like it. You have to produce to get the good pay so I do not recommend it for part time because the rate is not good for that. They lack communication sometimes is a bad point and can get very irritating. They pretty much leave you alone and are flexible with your schedule, which for me is a plus. If you do adhere to your schedule you get extra to your line rate so it is pretty much your choice. I have been on a radiology account since August but did acute care before that. The account I had was pretty easy. I love the radiology account. They have good insurance with normal rate. I know some have the same insurance cheaper, but in the world today what we pay for our insurance it is pretty average. You do get net reimbursement and PTO. I am sure I forgot some things, but maybe I helped in the process.
etrans

I've gotten a job offer from eTransPlus but I just don't wanna jump into another fire and end up hating it.  How are they to work for?  I truly just wanna be left alone and allowed to type and not get bogged down in politics.


thanx in advance


eTrans Plus
Any feedbackon eTrans Plus???  Thanks!   
anyone know about Etrans Plus?
Have any info on this company?  Is it a good place to work?  Stable work flow?
etrans
I worked for etrans for 6 1/2 years since the day the doors opened.  In the beginning they were awesome.  Over the years, they have turned to crap.  Me and other veteran employees were recently laid off for making too much money.  Then they denied our unemployment, got caught with that and then tried to deny our PTO, got in trouble for that.  They are losing more accounts then they are getting.  I have a job now where the owner actually cares about her employees.  Loyalty and dedication means nothing to Etrans.  They will hit you when you are down.  I have many references to back it up.
eTrans Plus...RUN
Hey everyone,

Just wanted to post my most recent experience in my hunt for a good place. eTrans-Plus is the company, located in Nashville TN. First of all they use DVI Voicewave which is a very old system which has not been improved upon in ages mixed with a virtual desktop which you have no control over to do your transcription in. They provide ShortHand software, but if you want to have what you're used to you're just out of luck. I also would like to comment that their HR person there is EXTREMELY out of order. They also have some of the highest insurance rates I've seen.

Welp, just needed to vent...Hopefully tomorrow will be better.
ETrans Plus
Can someone tell me what medical ETrans Plus offers and the requirements are to get them? TY
etrans
Does eTransPlus offshore?  Do they have ASR?
eTrans
I have been at eTransPlus for several months working on the ExText platform.  So far so good except for the QA person assigned who I find ill-prepared, unclear, defensive, and has no interest in carrying on a 2-way conversation.  Get past her and everything else seems to be fine ...so far.  I have learned, however, that these companies are often not what they appear at the beginning so I hesitate to give a rave review with my 4 months of experience.  Can't speak to other platforms.  This one is wonderfully easy.
eTrans
I work for Etrans and feel the tiered pay is very unfair. The quality of work is the only thing that should matter when it comes to compensation. There have been days (almost a week) at a time when work was low and I had my pay cut to 6 cents a line for the entire pay period. Also, while I was waiting for training to be set up on a new account, which they forgot to schedule, I sat for a whole week with no work, my pay was cut. This has made me ineligible for benefits also. There are many reason a line count can occasionally drop temporarily. Why should I have not only less work but at a lessor rate?

They have no problem calling me asking me to start work early or to work over when there is extra work. I don't get paid extra for that nor is there any overtime for working extra days. I don't know how this is legal.

I like eTrans and the people there are nice. They don't bug you a lot, but I still need to make a decent living which I am not. Again, I think the quality of work should matter more than quantity. For some of us, we can only type at a certain speed, and after 20 years transcribing, I think I have reached my peak, so this is it. I am not going to get any faster.

Thanks for letting me vent.
Etrans
I kept getting job offers from one of their recruiters thanking me for contacting them....which I never did. I thought that was weird.  I appreciate the work offers but have your information together before you contact me.
Etrans
Amanda...Just wondering...Were you able to collect unemployment after you quit Etrans? I've never been on unemployment, but I thought you would not be able to collect if you had quit a job....is that not right?
Etrans

I haven't noticed the line count, but thanks for bringing that to my attention!


etrans

As of this moment I'm employed by EtransPlus. I didn't know there could possibly be anything worse than the program I use which is Mongoose!  


Have you been able to reach your line counts lately? I have been having a terrible time for the last 3 months....it's not getting any better and I'm planning to throw in the towel soon. I can't sit here for 8 hours and come away with less than minimum wage! I also see there has been a major rearranging of staff...do you know what's happening there?


Yes, we have had server issues this week. Dictaphone engineers are working on it.
Have you never worked anywhere else where this has happened? This used to happen in-house where I worked too, at least once or twice a year. Machines do need upgrading and repair from time to time. And just for clarity...they did send out emails about the server issues and also about Jesse leaving. Get over it already. geez.
I use Meditech with them, but it is Client Server version. Not the old blue screen! sm
I actually like the program and I really like ShortHand but I converted my abbreviations from another program into there so I did not have to start over.
It doesn't matter where the server is, it is still a database and accessed via the internet
I have worked on Escription and also have IT experience.
eTrans plus is EXCELLENT!
love my job at ETP! Good folks, good benefits, good pay, good accounts, feel like I'm in MT heaven!
eTrans info sm

I am very happy at eTrans. Before this, I worked at MQ, so I know what it's like to work at a bad company. As far as my work load, I never have a problem getting the minimum lines for the day and beyond if I want. I start early in the morning and rarely have to work more than an hour extra on slow days, usually only the last day of the pay period for some reason, and like I said, that is rare. I don't know about overhiring.  I get plenty of work to make the incentives if I wish. I have always been paid on time every time. And as far as demographics, the system I am working in is really easy with no real slowing down for demos.


I know eTrans was called out a few days ago by former employees, but I have to say I have never had any of the bad experiences that were posted. The tech people have been great, even though I've only had to talk to them once. My supervisor is great and has always been there when needed. I have a great account, a great backup account, and a great platform that means I don't have to kill myself to get the lines I need like MQ. I even referred my own mother to this company, and she is about to start with them next week. Do you think I would do that if I thought they were an awful company?


Hope this helps.


eTrans Question

How is the sound quality for eTrans?  I took the test last night and sound was very scratchy, static, muffled.  Is the normal dictation like this or is it just the test?  Also, anyone know what their line rate is?


eTrans and Shorthand
Is there anyone working for eTrans that is having trouble with their word expansions. I have been having a really great lag, and sometimes my ShortHand words expand and sometimes they don't. There seems to be no rhyme or reason to this. I feel like I am typing in quicksand. It is driving me crazy. My line count is really down. There is a big lag and sometimes I will be on another line and look back to see an shortcut that did not expand. My internet provider was just upgraded to the fastest that is available, so I do not think this is the problem. Anyone else have this problem with Shorthand?