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I'm shocked. How come you didn't

Posted By: tell us for the 17th time on 2009-02-08
In Reply to: Again, what are you talking about? - MT

how much you don't care and that it doesn't make any difference to you? Maybe nobody takes you seriously for the simple fact that your posts have no credibility.


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Half the employees didn't take it? I'm shocked.
xx
wow, very shocked.
I live in NYC and have lived in various other cities, and having to deal with nonpayment can be a pain. Sending a letter from your attorney is a long drawn out way to try to receive payment. You can call the local court system (I'm not sure if the CALLSTREET is in Brooklyn or Manhattan) and find out about filling a small claims hearing. Some states allow you to do your hearing over the phone, while others let you file a claim and request you to show up. NY is great about rewarding included expenses of airline ticket reimbursement and lost wages along with the award of nonpayment. And the best part ... if they do not show up for the hearing, you automatically win, and then nonpayment following that can lead to an arrest, which is another thing that NYC courts are great about doing - arresting people for bad checks and nonpayment after judgment award. I know, I've had to have people arrested before. The money is coughed pretty quickly when they see the handcuffs!!!
shocked
I cannot believe that some of you are blaming us for staying with Heartland for the length of time we have.  We are all in this together and you never know when the floor is going to drop out from underneath you. For the past year Heartland had been treating us very well,  uping the line rate, etc and assuring us that even though the company was for sale it would not affect us. Unfortunately we had not been updated and so we were all in complete shock the the ax fell Monday. Please do not blame us for doing the AMERICAN thing and doing our jobs.
I'd be shocked if you pay over 9 cpl for
x
WHAT IS GOING ON HERE?? I’M SHOCKED!!

 


Call me ignorant with the MT business lately as I do not get on here very often but I am shocked about the topic on here yesterday and the day before about a company who in the past year has little to no work unless you get on at 2 am or whatever.  I have also read about other companies who also over hire.  I am under the impression that these are large companies right?  I always knew that most of the larger companies scam you on income but did not know that they are now making you sit by the computer 24 hours a day competing with one another for work!!  I don’t know anymore with these huge corporations.  It sounds like from what I am reading on here it has gotten a lot worse.


 


You guys, we as MTs cannot allow these companies to get away with this for crying out loud or it will stay this way!  I have never settled for lack of work and never will.  I have always worked 6-7 hours on the same schedule I need for me and expect there to be work when I start my day, no exceptions.  I would be a wreck not knowing what my income was going to be each month.  I need to know obviously to pay the bills but also so my husband and I can plan financial goals, trips, or whatever ya know? 


 


I did have one experience with this slow to no work crap but this was different because she was small and just starting up her company plus she was very disorganized so I lost confidence in her.  I really wanted to work for her because I was interested in the kind of account she had.  She also paid me 10 cents gross so I wanted to test the waters and see if I liked the account.  I was scared though because I had only been an MT for about a year and a half or so at the time; this was about the 2000/2001 timeframe and I was not sure what to expect as I had only worked for one company at that point.  Thank God I did not leave my first job before seeing what this one would be like!!  Plus I loved it too, mainly ERs.  I miss doing ERs.  Anyway, the very first day that I started I got on at my usual time of 7 am and there was no work, I mean nada!!  I called her and was told it would be picking up in 2 weeks or so but she also said that it did not usually pick up anyway until 8:30 or so.  My heart sunk.  At that point I realized it was not going to work for me and was mad that she did not tell me this beforehand because I told her the hours I was working.  The present company I was working for wanted the work back by 2:30 in the afternoon which was perfect for me because I wanted to be done by then anyway and rested up before my daughter came home from school.  I told myself I would give her the 2 weeks.  Well they went by and still no different so I called her again and at that point my patience was gone.  I said I could not work for her.  She got irate with me!!  I was in shock.  I did not understand why and felt confused.  I politely told her that I could not talk to her if she was going to communicate that way.  She did not calm down so I said that I needed to get off the phone now and that was the end of that.  I was not sure if she was even going to pay me but thankfully she did even though it was a small amount, haha.


 


How can you work for a company that does not give you the peace of mind of knowing that you make a good living and are financially secure?  I mean can you imagine our society commuting to work everyday only to be told that part of the 8 hours you are there for will be unpaid since there is not enough work to fill up the day?  Isn’t that the same thing as getting up for work at home and there being no work or only enough to make a horrible line count??  Not to mention having to sit there waiting for a report to trickle in or getting on several times in a 24 hour period??  Other types of jobs that pay only on production and not hours don’t do that to their employees.  They need them!!  They don’t have their employees just sitting around doing nothing for 8 hours or maybe give them only a half days’ work.  I mean can you imagine how long a person would stay there??  Not long!!  Our economy would come to a screeching halt if all companies operated the way some of these large MTSOs do.  So why do some MTs accept this and then say that we who expect more and won’t settle for less either somehow we don’t exist and that we are lying, or we are cherry pickers, or lazy not to work the more difficult accounts, or our attitudes are bad, etc.  I suspect the people who respond negatively to MTs like me are the ones who do not make good money in this profession or who settle for a work environment not conducive to making a good line count, and so frankly I feel you are the ones who are lazy and the ones with the wrong attitude because to me it is based on a negative self-defeating way of thinking to settle.  You are settling to being a typing slave for 8 full hours and letting the big companies suck up your line rate.  You do not put the time and energy into finding a better job so these companies have people like you who will work for them.  So they will continue to exist because of it and drive the line rates down or make them stagnant like they have been for the past 10 years.  I am not saying this to criticize but it is the truth and the truth may hurt sometimes but that is how we grow.  I look at people who do better than me as someone to learn from, not criticize.  I would not grow if I was not open to new ideas and had a negative attitude.


 


First off I know of no 100% perfect account.  I do not think they exist.  I do ESLs just like everybody else but not 80%, nothing near that!!  I did an account with at least 50% ESLs and still did the same amount of lines per hour by getting used to the accent and fixing their grammar in a timely manner.  It was a small to medium-sized hospital as well so you could actually learn them!!  I will admit that these were Asians, not usually the Indian dialects.  For whatever reason I have never mastered the difficult Indian dialects.  I just don’t have the ear for it.  Some people can and I am glad there are people out there who have that ability because I sure as heck don’t.  It took me a couple of months to master the Korean, Vietnamese, and Chinese dialects, etc. because they are the worst when it comes to grammar.  You practically have to retype the whole line all over again; that actually happened quite often, haha.  On top of that this account was a 75 character line!!  I was paid gross lines by this company but yet my account could not take advantage of that and was also in paragraph format so I literally lost 10 characters per line.  I still made 365-385 lines an hour on it because it feels just like any other account because once you get used to them it is no big deal.  You fly through them and you do it practically in your sleep after awhile.  My mind always wanders off thinking about other things until that moment when you screech the brakes on and your wandering mind instantly comes back to trained ear mode, backing up, slowing it down if need be, you know the drill.  That still is my average no matter where I go except for 2 companies I tried and they lasted 1 to 2 days.  This was before I started a list to go over with each interview.  Most of the platforms I keep hearing are awful and impossible to get good lines with.


 


These companies and the way they operate just sound illegal to me.  I mean how can it be legal to hire someone for a FT position for a certain shift and then not give them the work on a continual basis, not on and off scraps.  I just don’t understand how they can get away with it legally.


 


The companies I have worked for want to keep their MTs busy so they as owners get their piece of the pie too!  I have always worked from 7 am to 2 or 3 PM, did my 2000 lines for the day, and then had a life.  I also will never work the one weekend day per week deal that I see these companies expecting in their ads.  I did however work every other weekend once but when they advertised they said the position was every weekend.  I told them I cannot work every weekend and they obliged.  That was the second company I worked for.  I don't waste my time bouncing from company to company hoping it will work out either.  You can find all that out in your interview.  I made a Word file when I decided to leave the every other weekend company because I wanted my full weekends back.  I listed the questions I needed to know and if they were unwilling to accommodate my needs I moved on.  There are plenty of companies out there to choose from who still respect their MTs.  How can you ever leave town for a regular weekend or 3 day weekend if you are stuck working?  Don’t settle for every weekend.  At least tell them every other.  I don’t know.  Obviously it is up to you and everyone is different.  I just can't imagine living that way.


 


I guess if I had no choice but to work one weekend day every week, I would have to take my laptop with me and sit half of my (I repeat my) weekend in the hotel room and try and enjoy the beautiful sunshine and waves crashing down on the beach from afar. 


 


I am not an IC either by the way although I was for the first company and loved it because of how much you can write off, like half of your 1099!!  There are advantages to both depending on your life situation at the time.  I however took the second job because at that point I needed medical insurance and the place I am at now as well.....


 


You may be shocked, but most of us SM
aren't.  Whether it's MQ or any other company, they have no compassion or care for anyone working for them.
No and I'll be shocked if we do. nm
nm
Ask them who they have doing payroll for such a big company. You'd be shocked. nm
.
When I open my mail I am shocked to see so many
mailnotes from my company looking for help!  Do they think all we do is sit at our desks and wait for work?  Where are they when I log on and there is NOT work ---- for days? 
You're shocked and embarrassed that your employees
do a million lines per month?  Why, is that bad?  Should they be doing more lines, or should you be paying them more per line?  Wouldn't using Dragon Naturally Speaking get rid of a few of your employees?  It doesn't take nearly as long to edit as it does to type and proof.  Do your employees use text expanders?  What are you really asking here?  The gist of what I'm getting is that you want to make more money.
From someone who bothered sending a resume, I take it back. I'm shocked at the immaturity
level that is going on. There is no way I would even think of accepting a job that would have a recruiter who acts as you have on here. I'm pretty sure you burned all of your bridges. I feel for the companies who hired you to represent them. How proud they must be..NOT.. Wow..
i proofed a few reports from a filapino and i was shocked at the good quality. wasn't expecting
;
I didn't say I didn't care, I just don't understand
why the sudden outrage over HL offshoring.  
She didn't say they didn't offshore at all s/m
What she did say is that if the work needs to be done here, it stays here (paraphrased a bit, I think).

That is not lying and saying that they don't offshore work, as was stated by another poster above, but saying that if the client wants the work to stay in the US, they will keep it here. Sheesh.
She didn't say she didn't have a family. A family isn't just kids. sm

She also said she didn't have kids. Why do you think you're so much better  BECAUSE you have kids?  I am so sick of that attitude.  I don't have kids, never wanted them, but have been discriminated against in jobs because of it.  Everyone figured since I had no kids I could work all the time.  I said NO!  Just because I don't have kids doesn't mean I don't have a life or that my life is not important.   


BTW I work part time too. 


Thanks! Not sure why I didn't think of that
but that is what I will do from now on!
Thank you - I didn't know. :) nm
x
Are you sure she didn't say she has been
a recruiter for years (not necessarily with Keystrokes)?  Because I was hired at another company a number of years ago and she was the recruiter, maybe there was a misunderstanding?
I did all that and it still didn't come up....oh well
I think there is just trouble with imail. This happened to me the day before yesterday too. To get to the MQ board click on forums (left blue menu) then click on company forum, (you obviously did that) but then look to the blue menu on the left and now Medquist appears under company board and before offshore board. See ya there.
What $125? I didn't see anything like that.
And there's a charge if we return the computer before three months? I heard they were the absolute best company out there. I simply can't make a decent line count. I sent out three resumes on fulltime local nonMT jobs yesterday because I haven't been able to earn a decent steady income doing MT for a year now. I'm not going bankrupt over this. I don't see why it has to be this difficult. I'd be totally loyal, stay with a company, and move into a more responsible position if I could find the right company.
I didn't know that.

So those who are moseying along, getting in their 11,000 whenever, are making as much as the ones who work really hard to get their line counts into the incentive range?


I wonder if there are any other companies out there that reward mediocrity?  If so, maybe it's time to lower my own personal standards to fit in with the new trend.


you didn't
Boy that was quick! Like I said, it was my oversight and I'm sorry for jumping to conclusions. You didn't deserve it.
I didn't get it either.
x
I didn't think that was possible
NONE - no cable, no DSL? How can that be in this day and age. I only have 2 choices here - Comcast or Verizon DSL. Verizon is out for me and it is a drag when Comcast has outages all the time.

I do work on an a/c where I've worked using dial-up with Comcast down - uses Quadris with VPN server. Worked just fine on dial-up. No problem getting into VPN at all, and able to type & save reports quite well.

Another a/c - uses IDX with no VPN - didn't work w/o high speed.

Definitely can't use dialup tho for any voice files. Only for a/c's with phone dictation.

As to foot pedals - try eBay. Plenty of other sites where people are selling equipment.
If you didn't know before - know it now

They didn't used to, but they are going to now
they are starting up a pilot program offshoring a certain number of jobs per day to test the waters in what is pivotal to the industry. Yada yada yada. So they didn't before, but they will be soon. It'll come back to bite them in the you-know-what. A bigger threat to borderline MTs is VR.
When I was there they didn't pay for that
downtime, either.
AND I didn't say she should be, I said

that everywhere ELSE I go they are falling all over themselves.  If you had the experience I have, you'd know what I mean.  And since I never talked to her other than to say You emailed me and told me to call you... and she said she'd call me RIGHT BACK, and those were the only words I ever spoke to her, I don't see where any attitude would come in.


I do know that any company/any hospital would be GLAD to have me work for them.  I have received nothing but praise for my work.  I have worked long and hard to gain the experience I have and it has paid off.  I have had my own hospital accounts for years.  I've never had to beg for a job; they are offered to me quite readily.  Sorry if that bothers you.


Please tell me that you didn't (sm)
use this as an excuse not to pay them. This would certainly be reason enough to get rid of them, but I don't understand why you would not set their pay straight.
Didn't like it
I tried to like Amphion as well, but it just wasn't the company for me. I also hated the DI screen fill in and I found the clinic notes to be dull and not very mentally stimulating. I left within a month and I'm happy where I am now. The people are very nice but I also found the supervisors to be not very helpful.
No, she sure didn't. Sorry! nm
nm
Thank you..I didn't even get to the SM
part about how PROUD they are to low-ball on rates the way they do.  Why such pride for driving down rates in the areas they do business?  There are MTSOs out there who quote a FAIR RATE based upon their overhead (including the rates to pay good MTs) and Shapin seems to be quite proud of the fact that they quote such low rates to their clients to get accounts.
I didn't like it sm

When I worked there, it wasn't organized, ran out of work and the operations manager was pretty nasty at times. 


 


Things may have gotten better since then, but I doubt it.


what the ad didn't tell you
On editing and transcription, you have to deal with logs and you don't get paid for them.  You also have to fool with margins and all that extra stuff that takes time.  I was there nearly a year and quit because I couldn't take the temper tantrums. 
Sorry...I didn't know about no DD

I have been there longer than July, maybe they didn't take it away from those who had it originally when they went to no DD.  BUT, even if I did not have DD, I would still work for them.


But, Wise-MT, your post was good.  A good contrast between the two of us.  Sort of * whole picture * type of thing.


Good Luck to you Sammy.  I hope you find a place you like and who treats you well.  We MTs sure ALL deserve that at least!


Did you consider that maybe she didn't
:)
I didn't see an ad
But they emailed me today about a position, so they are hiring.
I didn't know, thanks. sm
I haven't visited that board in quite a long, long time and thought it was mostly a general-topic board. But, you are right, it has a lot of topics pertaining to this subject.


Don't say we didn't tell you! (sm)

You come here enough and you can tell the few angry flamers and the sour grapes from the people who have genuinely tried these companies - go ahead - give them a whirl. I have looked and tested and compared companies for the last 6 months - and I have come here to report on some real winners (not) - I tested and was offered a position with SS too and I turned down because on the advice of someone here I asked some very pointed questions and was a little concerned about the lack of forthcoming answers... but to each his own.  Good luck to you!


hmm.....why didn't
I think of that myself??
Didn't get cpl..
I didn't ask cpl because she said they use something called Netcare but in the last email she said they have an eScription account so I asked about that last night.
Didn't think of that, but since they are asking for a 2 x 2
photo it does sound awfully fishy. 
also didn't tell ya
just about every report is 100% listen plus feedback required, you can't make squat.
Didn't think about
any of that, but you both have a point!
I said most likely not as many, I didn't say
it definitely would not. 
They didn't pay me either!

I worked for this company for a short period of time and they never have paid me.


No, I didn't get one, but it is only a
matter of time I suppose, just goes to show they have no clue as to who is working for them, very disorganized company.
I didn't like it but...
I am an IC and like the flexiblity of that, so being on messenger and expected to fill an absolute shift even when ahead on lines didn't work for me. Pay was not that great, but the platform is good.
That's not to say they didn't say it to the OP.
We should be sticking together, not tearing each other apart.  Shame on you for doubting what was told to this OP and others in this thread.  If the shoe fits, then TT should wear it. 
Wow, I didn't even know they
outsourced.  Let me see if I can find out something for you.  I'll call around.  I know several people who worked at Presbyterian before as employees.  Who do you work for if you don't mind me asking? 
No I didn't. nm