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I've seen MW QA, and 90% are clueless, yet think they know ALL. nm

Posted By: That is why they are sorely underpaid. on 2005-09-30
In Reply to: Yes, Medware does outsource....sm - Egocentric Jerk QA

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They are obviously clueless...
They should know that the quality of the work will suffer because MTs can't keep all of the different account specifics straight...I know I can't. I'm sure that several people will leave, because this is ridiculous. I wonder when the next email will come announcing yet another new account being added to our pools...could come at any time.

These are the most rude bunch of folks ever...and they seem to know nothing about transcription.
I think you are clueless and don’t know what
you are talking about. Been hitting the juice a little too much today?
nothing? you are clueless- sm
why do they need more US MTs when all the work is going elsewhere.

no more international MTs = more US MTs getting hired.

Has everything to do with international.
You must enjoy being clueless....
Didn't get your paycheck?  Why not contact your employer?  How's that for rude !
Another clueless offshore MTSO. Perhaps sm
he should advertise in Woman's Day, Good Housekeeping, etc., if he wants to attract housewives!
I agree. Believe it or not, there are many doctors who are clueless as to where...
their dictation is being sent or dictated. I had a large group practice in the past who had branches throughout a particular part of the U.S., so I only did two of their offices. A large national (will not give the name) did the transcriptions for the remainder of the branches. I knew for several years this company outsourced work to India. This company advertised their headquarters in the U.S. to snag the physician client with a great line rate. I kept my mouth shut as I did not want to be legally liable for anything I said about this particular company. It took the practice manager of this physician group three years to learn their work was going overseas (sure it was coming back through an internet service to the so called U.S. headquarters of this company. This physician group eventually dumped this transcription company. It is so easy for these Indian owned companies who advertise as being U.S. based to get away with sending work overseas. It's called the internet
I resent being called clueless. If you don't work at

Precyse, don't attack me or the company.  We're all trying to survive in this market.


Feeling clueless in regard to MT platforms such as Extext, etc. sm
I have always worked with MS Word and WordPerfect. Had my own clients for many years, as well as working for MTSO as an IC. I have never worked on a transcription platform such Extext or any of the other common platforms. I am well versed in working digitally with FTP, TASP, etc. I currently work for a service and continue to work strictly in MS Word and FTP transfer. I worry about this lack of experience with these platforms What can I do to educate myself in the event I choose to go with a large national who uses a MT platform? Quite honestly, I have never even used a shortcut program other than auto correct in MS Word because I have very, very few repetitive dictations, as I type many different specialties and doctors, who each has their own style and format required (mainly teaching and research hospital) Thanks for any ideas.
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
Since you've brought it up, I've stopped SM

giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


The same people own and run that company--they may have new names doing the management, but it still runs the same way.


You've got it ~ you've hit the nail on the head....

I can Google until dawn and still not find John Smith in NY - you know the neurologist...  Cut me a break!  I've now learned to ask my online company for a list of referring physicians (since none of the accounts are in my state) and also ask for websites for the hospitals, but I still don't take more than 5 min of my own time to find referring physicians.  I send it right through with a verify cc:... 


As far as making an educated guess, I would only do that if it was my own account and I know the dictator well.  For the online company, it is their responsibility to make that educated guess as it is their client, not mine.  I leave that up to the company to make assumptions; this way it is on their back, not mine when it comes to the legality of the report.  Ultimately, the physician is responsible when signing that report or there should be clause on those reports that state dictated but not read.  If that clause is not there, then it is the physician's responsibility to know the content, not the MT.  An MT can only transcribe what they hear and really should not be making educated guesses on anyone since we live in a world of sue-happy patients and their malpractice insurance is so high.  If there is a question, it needs to go the dictator to resolve.


JMO - been doing this for over 20 years.  


I've been a QA 15 years and I've never heard
of any company only paying for the actual Keystrokes of the blank. You would literally make less than minimum wage that way. Waaay less.
I've come here for as long as I've been...
...an MT, for the same reasons all of you do. I don't scan the boards looking for false accusations, but when something comes up that does involve me, I would like the opportunity to defend myself. That's all...
I've used it before...sm
If you are thinking of going with a company with the beginning letter of "e" and ending in "Z"....you will not be getting paid for spaces.  They allow ONLY 8% for spaces, which IMO, is retarded.  The platform is very easy, but this particularly company has it set up to NOT count spaces, you will be typing your fingers off it seems.
I've been doing this for more than 11
between 250-350 lines an hour where I am now, without killing myself. At Medware, I was lucky to get 200 lines an hour.
I've only seen 1. sm...
And it was at www.transcriptionoutsourcing.com . It doesn't say this or much of anything else on their website. I think I got this as a link from an MTDaily ad that had a different company name listed and when you clicked their email, the Transcription Outsourcing web site is where it took you. I'll look around and see if I can find the original ad. It was a small company. Good luck in the meantime! 
I've got?? i think this is better said I have 12+
nm
I've been there too ... and it's getting very old
I've accepted offers with and tried just about everyone. So far, the one I trained on today has been the best to deal with. The trainer also told me she has been on this account for many, many years - and in that time has only run out of work twice, due to hurricanes. I'm getting very, very tired - I just want to find the right fit. I've found quite a few WRONG fits (and I'm not a newbie - I've got 13+ years on me). I figure, at this point, I want to pick the RIGHT ones, not just ANYone. I think I'll talk to DH some more and see if we can work something out. Who is the *&%* Company, it's late, I'm tired and I can't figure it out. If you want, and can do it, e-mail me separately. I have to make a decision with them soon. Thanks so much for at least your honest, yet positive, input. It's refreshing on these boards.
I've have been doing (sm)
some work for them lately. The stuff is mostly medical conferences and symposiums where people are giving talks. You generally get their Powerpoint presentation to help with drug names and doctor names. I did have one nightmarish assignment where there were about six people sitting around a table all talking at once and I was supposed to figure out who was talking when. The rest of them have been pretty good, though.
Just so you know, this is another CL, not the CL you've seen here for a while now, before the mov
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Not me, I've been looking for (sm)
minimal part-time at least 9-10 cents per line for a long time.  You can find it and get nothing but the bad dictation.  BTW, I started typing about 30 years ago.  So hang in there if you'd like, I've donated too much of my time to this so-called profession.  And there are no hospital jobs around here.  I live in a fairly large city and the hospitals are ALL on VR or EMR.  It will reach everyone's town before too long.  It will be whoever will work the cheapest can have the job.  Not me, I'm not that cheap.
Wow! You say you've been an
Again, it is common sense not to post people's names on public forums for any reason. Sometimes, I can't tell if you folks are 12 years old or 98 years old.

Please do not post names.
Well DUH - so do I. That's why I've done

in one form or another (as an employee, as a contractor, as an MTSO) since 1983.  And have been with the same small service for many years.  And have had my own company/accounts since 1992.  But I know my skills are in demand.  That certainly seems to bother you a LOT.  You sure are defensive about this company, aren't you?


I've been both....sm
There is a little more restriction in my work schedule now as I have to work the hours I committed to in order to help the company keep things in TAT, but there is some flexibility if I need, for example, an hour or two for an appointment. Some companies are more flexible than others in this regard. Also, the amount of time you have to put in to acquire the required line counts is dependent on many things, such as platform, audio quality, dictator mix (ESL:EFL) and the amount of work available to you.

Be prepared to receive much less per line with a national company than you are making right now plus the fact that your taxes and SS will be withheld from your check unless you find a company that offers IC status. The other side of the coin there is that ICs are usually not offered bennies.

Hope you find something that is to your liking and works for you.
You've got that right! nm

Are people still posting complaints on the company board about how they need to apply for food stamps?  I'm glad I got out when I did.


I've said that all along.
If we want to take someone's personal advice (and who knows whose advice we are REALLY taking because we don't identify ourselves here) about who NOT to work for, NOT to trust, etc., surely we cannot be surprised that companies would have their own insider list of who does poor work, doesn't stick to schedules, is a lot of difficult to deal with personally, is a complainer, just doesn't produce enough, etc.

What's good for the goose is good for the gander. At least they know each other there.

It doesn't bother me.
No, I've never had to do this...
just had to send a copy of my business license a couple of times. I've worked for about 5-6 different companies as an IC over the years and no one has asked for a copy of my ID.
I've never seen that
Granted, there are cruel sickos everywhere but where I live they chop the chicken's head off quickly before defeathering it. I've never heard of someone dropping a chicken in hot water while it's alive. Cows freely roam in rolling green pastures. Pigs do, too, except when in pens where they love to roll in mud. Your experience with farmers is much different than mine, I suppose, and I'm surrounded by them.
It's the best and I've used several sm
I get a better line count with ExText than any other platform I've used. 
I've done
Done MT for 10 years but only for local private practices and clinics.  No acute care.  Radiology, ortho, ENT, GI, GU, podiatry, even some legal.  No hospital tho darn it!  That's why I was hoping for the best on this one.  Its a hospital acct.  I don't think its worth it tho somehow.
I've never used it.
It starts accumulating right away but I've never had to use it. The recruiters are happy to answer any questions you have that I can't. :-)
Just like we've been saying all along. nm
 
I could've had a V-8!
Guess I had one of those duh! moments (that has lingered awhile). Ha! Thanks ... great idea! -

It's funny, I am pretty new at this, and things will all of a sudden come to me ... like I just recently realized it would be smart to include no phrases ... like: No frequency, dysuria, hematuria; instead of adding the no on separately. (It is usually a no anyway.)

There are so many facets to this field, that it is taking me quite awhile to put it all together. I don't have a lot of medical background either, which doesn't help.

Anyway, thanks again for the idea. I will try to continue to see the larger picture in using the expander.
I've never used it
My employer doesn't require it. Truthfully they probably don't even know the BOS.
Thanks--I've been looking through them too.
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I've used both....sm
and I don't think there's a huge difference.  I do like the DQS format better, I think it's clearer, but they are both MT-friendly.  I did seem to have more trouble getting lines with Bayscribe, but that could be chalked up to the learning curve.  You can also have MDI import your Expanders from DQS.
It's just that everything I've been looking for...sm

in an employee position, they have it - an acute care account, a good line rate reasonable insurance costs with good coverage, PTO, 401K, typing in Word in the platform, equipment provided, and a sign-on bonus on top of it all.  Looking at it all listed out like that, well, it could apply to a lot of companies.  It's just something about talking to them that I like.  I hope I'm right!


Oh, they do have an equipment rental but that doesn't bother me.


I've only been doing this for
3 years, but like I said, this is the best offer I have had. I graduated with honors, have done good on all tests ever taken, never been turned down for a job. I know I'm very good at what I do, but from what I read on here, I thought that was a pretty good cpl. I read every day all these people with 15-25 yrs. experience only being offered that from most companies. I wouldn't even know where to look to make a substantial amount more and still have the flexibility that I have with them. I mean, I work M-F from 5 a.m. until 3 p.m. and some Saturdays, so don't get me wrong; it's not that I don't work, because I do. I just like the flexibiilty to be able to take off if I need to with no problems! Easy accounts, easy platform and really easy to make my paycheck be what it needs to be. Where you make 9.5 cpl, is it that easy?
I've been there too sm
If people would meet line committments the work would flow without going late and they wouldn't have to bring in new people. They are forced to hire when the work is not getting done.
Yes they do and I've had enough of it too
Grrr
I've been through that and have already
been offered a position, I just haven't decided one way or the other yet.   I'm in a position now where what I was told before I was hired didn't turn out to be the way it is, so if I make a change I want to be sure of what I'm getting in to.  
I've said it before but
have you tried local doctors' office or local MTSO's. I work for a local nephrology office (I only have experience in nephrology, cardiology and very, very little experience in psychiatry and endocrinology. I make what I think is good money at least for what I need, and I get 5 weeks vacation and great benefits on top of that (I've only been there a year and a half). Good luck with whatever you decide.
I've not had a
with no response to emails yet. I have noticed that about QA. Won't go into details but I do check what I send there because I have heard they will get rid of you if you have quality issues. I want to be sure I'm covered. Do you know how many employees are with DSG?
What I've seen.....
Some doctors are pulled into a false sense of importance and legitimacy of a business if someone approaches them with a business name. Doesn't mean anything,except they gave themselves a business name, BUT medical offices think this is a legit business and if you just contact them or show up, you may not be. You may very well have a business name...I think that might help if you don't. Don't get discouraged, just send out cards and letters, and you will probably get a response. Follow up periodically with another round sent out to everyone.
Oh, I've been there......sm
I've kissed plenty of toads to get to where I am now, and no, it is not a cushy job. I pound the keys every day just like the rest of you in hopes that I will have enough to feed my family and keep a roof over our heads. I do have a job where I am happy and that has made all the difference in the world for me.

Let's consider this for a minute. Suppose everyone here posted with their real name rather than a moniker or false name. And let's suppose MT companies came here regularly and read these posts. Do you really think that they would take all this caterwauling seriously? Do you really think they would want people who behave in this manner working for them? Would YOU if you were an employer?

I, as much as anyone else on this board, understand the need for the MT profession to be taken seriously and for the MTs to be given good pay, but if you really think that all this whining and complaining will accomplish that, you had better think again.
I've been with KS for a while now - sm

Their requirements are very doable.  I had not transcribed in about five years when I started with them as I was previously working on account management with a different company.  I work in Scribes and also in Word accessing my files via an FTP.  I had done MT for about 15 years prior so maybe that had something to do with it and I also still did overflow while managing - who knows, but I was able to get up to speed in no time and I usually average about 2000 lines a day now without problem.


Yeah I was slightly disappointed in the 8 cpl at first, but in two months I was up to 8.5 and in 3 I was up to 9.  Now I make even more than that. 


For the most parts, I have my own docs that I transcribe for on my primary account and I'm trained to do overflow on 3 other accounts and can jump in when needed or when I have time.


The dictators are very good and yes, there are exceptons, but when aren't there exceptions.  You take with the good with the bad and it all averages out. 


So yes, a good MT can easily do the 1200 lines a day and be up to speed in a week.  I do not think they are jeopardy of losing accounts, but their accounts have recently grown and I know they've picked up new ones.  I've been offered more work, but I'm in school and that's my priority so I have my own personal goals as far as line counts and I'm happy I  can meet those without a problem or having to sit at my desk for 8 or more hours a day.


I've done very well, thank you!..nm

I've only seen 2 ads
Only one here and one on MT Stars. I wouldn't say that constitutes always hiring. Are they posting ads someplace else quite a bit?
I've gotten nothing either nm
nm
To me 40=FT at every job I've had
Was rather surprised when my supe mentioned it wasn't when I was a newbie.  I told her my budget was based on 40 hrs and that's what I intended to work, so she said that was fine.  We have ongoing issues on the rad accounts getting people to work the minimum, so she was glad I was willing to do 40.