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Feeling clueless in regard to MT platforms such as Extext, etc. sm

Posted By: veteran MT on 2007-04-24
In Reply to:

I have always worked with MS Word and WordPerfect. Had my own clients for many years, as well as working for MTSO as an IC. I have never worked on a transcription platform such Extext or any of the other common platforms. I am well versed in working digitally with FTP, TASP, etc. I currently work for a service and continue to work strictly in MS Word and FTP transfer. I worry about this lack of experience with these platforms What can I do to educate myself in the event I choose to go with a large national who uses a MT platform? Quite honestly, I have never even used a shortcut program other than auto correct in MS Word because I have very, very few repetitive dictations, as I type many different specialties and doctors, who each has their own style and format required (mainly teaching and research hospital) Thanks for any ideas.


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Medware has 2 platforms, Merit and EXText
They use 2 platforms, their own called Merit and Dictaphone's EXText.  Depends on what work type and account you ask for, different teams for each one.  Hope that helps, I have been with Medware about 6 months and use EXText, it's awesome.  I am on a clinic account.
They are obviously clueless...
They should know that the quality of the work will suffer because MTs can't keep all of the different account specifics straight...I know I can't. I'm sure that several people will leave, because this is ridiculous. I wonder when the next email will come announcing yet another new account being added to our pools...could come at any time.

These are the most rude bunch of folks ever...and they seem to know nothing about transcription.
I think you are clueless and don’t know what
you are talking about. Been hitting the juice a little too much today?
nothing? you are clueless- sm
why do they need more US MTs when all the work is going elsewhere.

no more international MTs = more US MTs getting hired.

Has everything to do with international.
I've seen MW QA, and 90% are clueless, yet think they know ALL. nm
x
You must enjoy being clueless....
Didn't get your paycheck?  Why not contact your employer?  How's that for rude !
Another clueless offshore MTSO. Perhaps sm
he should advertise in Woman's Day, Good Housekeeping, etc., if he wants to attract housewives!
I agree. Believe it or not, there are many doctors who are clueless as to where...
their dictation is being sent or dictated. I had a large group practice in the past who had branches throughout a particular part of the U.S., so I only did two of their offices. A large national (will not give the name) did the transcriptions for the remainder of the branches. I knew for several years this company outsourced work to India. This company advertised their headquarters in the U.S. to snag the physician client with a great line rate. I kept my mouth shut as I did not want to be legally liable for anything I said about this particular company. It took the practice manager of this physician group three years to learn their work was going overseas (sure it was coming back through an internet service to the so called U.S. headquarters of this company. This physician group eventually dumped this transcription company. It is so easy for these Indian owned companies who advertise as being U.S. based to get away with sending work overseas. It's called the internet
I resent being called clueless. If you don't work at

Precyse, don't attack me or the company.  We're all trying to survive in this market.


Regard deposit
The deposit for the equipment is $250, but like stated before payments are in installments. $25 to $35 per pay period. You should try them. They are a good company to work for. No underlying discrepancies occur there.
With regard to your last sentence (sm)
I bet I can guess who is the scammer and who you are working for now.  You are right on both counts - 
In regard to SmartMed
what is the eSmartMed curriculum about?  Has anyone taken the curriculum courses and gone through the internship, and then hired by them?  I am curious about this.
Also KS Question in this regard...(sm)
It is my understanding KS does not pay shift differential, bonuses for working on days off, etc. In other words, if you are already making the maximum lines per day that you can, there is no real incentive to work days off, etc. I may be wrong about this, so it would be helpful if a KS person could confirm/deny this. Have they ever had an incentive program in the past but it didn't work out? Not trying to cause any problems here, just interested....
With regard to insurance premiums, sm

Who would you say has the best insurance to offer, at a reasonable price. I am currently paying about $500 for family coverage per month; that does not include dental and vision.  It is probably another 100 a month. 


Also, what companies out there provide the equipment; including computer and software?


With regard to that on-site training
Does SS pay for travel expenses, including lodging, meals, etc? Or does the MT have to pay out of pocket?
Seeking info regard DaVenture
sorry about my mistake...guess I should pay more attention to how I spell company names...they just might hold it against me!!!!!
Except - if things change with regard to offshoring,
hiring an American union member may be the most cost-effective way to go.

Making offshoring undesirable and EXPENSIVE should also be on MTs' agendas, this coming year.
Regard CC Transcription, Carol Joyce...sm
She has promptly paid my invoice.  This matter is closed by me.  Please email CC Transcription if you  have any questions or problems with anything.  I am no longer an IC with her company and if anyone has any questions, please contact the company. Thank you.
I can't remember where I first heard this line, but with regard to AHDI.... sm
Remember, the court-appointed psychiatrist is not your friend.
What is their policy with regard to weekend work, and do they supply equipment?
Thanks.
The long rant was in regard to Cassie on Guiding Light.
Try Googling Cassie Long transcription.
9cpl and 11 cpl for weekends. Use ExText. My ExText version wasn't compatible with theirs
,
Instead of feeling bad about it and going SM

to bed, take a bit of time to figure out what KIND of experience you have.  Yes, near 20 years is nice, but with what kind of work?


Has the majority of that time been in a teaching facility of more than 500 beds with a high # of ESL dictators?  Trauma?  Complex surgeries?  Procedures that aren't performed everywhere?  Experimental procedures?


That and the willingness to continue doing that kind of work is what allows these MTs to make the high line rates.  The work is more complex, difficulty level is high and a higher line rate should be paid to compensate for that.


That is my feeling also (sm)

I must add one more, the illegal aliens that equal 84% of the emergency room patients, causing the hospitals to have to save money and cut us out entirely.  They use VR around here, if the doctors cannot speak properly they will have to learn or edit their own reports.


Our president is pushing for it also, but I don't see the cost of healthcare going down.  And when the microchip technology is in place, I just don't see the use for a transcriptionist.  Patients will be in and out, they'll read the microchip on your arm, all your info will be on a computer and they'll input anything new.  What little transcription is left can be dictated into the system.  To each his own, I'd rather be prepared.


I'm getting the same feeling...
I feel the same way. I am also finding many companies don't respond to application/testing/resume. Seems like 2 minutes to send me an e-mail saying I don't qualify is 2 minutes they don't have, after I spent the time to test. Maybe it has to do with how many scribes appear to be out there looking for jobs. Bottom line is they (the MTSO) have all the power. All I know is it's frustrating!
This is also my feeling about TT.
I believe they are one of the honest ones and I won't believe otherwise unless something is proven because so far everything adds up for me.

Not that I'm a math whiz, but when I've worked for cheating companies, there were problems in multiple areas and it was obvious there was a problem.

Thank you. I had a feeling. I wish you all the best.
.
I know the feeling.
I was sick a few weeks back and lucked out that work was low but really would like a few good checks to close out the year with. Maybe it's low all around. I saw some TT'ers posting about it being low. I honestly don't know. To me, it doesn't seem as there are as many reports coming through as there were prior to me getting sick, but I'm also not open to all worktypes on my account, so who knows.
I know the feeling as well............
xx
I have a feeling

Since the MT admits to basically having no real experience in acute care, there is no telling what those five reports may have looked like.  Like someone said, transitioning from radiology to acute care is a VERY BIG STEP and I would think nearly impossible to train unless you are working inhouse.  There's just too much to learn with acute care, I have been doing this for over 25 years and I STILL learn something new every single day.  Even if there were only formatting errors, that could still be a pretty big job - if you have no idea how to do your medication instructions, etc.  Just that is a lot to learn right there.  It sounds like the account manager may have felt there was just going to be too much training involved.  After all, I don't believe any companies offer to train from scratch do they?


 


I have a feeling we
are all referring to the same company, actually.

As of today my check is eight days late.
My feeling exactly
That is my feeling exactly...I don't want to take that chance.  I've been there,done that.
I have already gotten that feeling sm
just talking to them and getting things set up and I haven't begun working yet. I am certainly looking forward to this and ignoring then naysayers! Thank you for your kind words.
Sure... Why do I get the feeling
you aren't paid by the line, but rather are salaried mid-management. I've never seen an actual MT be happy about and defend paycuts before....
feeling sick too!
I just wonder how many people here are just here to stir the pot and make everyone feel sick and scared and paranoid about their jobs?
feeling sick too!
Actually, I don't work for OSi, but work for another National that is always bashed on here. Things are changing here too and not very positive things are being said about changes and I was just making a general statement about people who like to make others feel paranoid about situations. But, I'm trying to look at it this way, there are thousands of MTs employed by my company and there are only a few here who are doing the bashing, so I'm trying to stay positive, but still a little afraid!!
I have been there 4 years, and I am getting the same feeling. I even SM
asked someone about one, well someone who is not one of the real upper people. She did say they were not trying to get me to quit, but I do know that I am one of the higher paid people also. However, I work every weekend at least some, and I know they appreciate that. It continues to be a scary thought to know that there are not all that many accounts. I have just secured a PT job with another company as backup, or income security as I like to think of it. And I have had the opposite experience with calling for work after 3 p.m. -- I have great luck with this. It's not particularly my favorite time to work, but if I don't have any plans, I will work during that time to get lines, and they are very accommodating to me in the office. Of course, maybe they're used to me calling LOL.
Feeling is mutual about TH!
x
I had a bad feeling about them and cancelled my
There was too much double talk with the owner promising the moon and the transcription supervisor pulling back on the reins to try to hold on to her power over how things operate. If you had a bad feeling from the beginning, it would have been wiser to follow your instinct and not go with them.

Just as they had a change of heart with you, I had my change of heart with them. I don't know if you researched all the posts about them, but this doesn't surprise me and any company who doesn't feel an MT is going to work out has the option of dropping the MT, just as the MT has the option of dropping the company. I don't know of any MTSO where is employment is someone other than at will unless it might be a signed contract as an IC.

I'm trying to show a practical side, not a critical one.
Nothing here! Feeling really unappreciated lately. nm
nm
yeah...I get the same feeling...sm
sounds like they had an ad all printed up and just placed it again without changing some of the criteria in it, like working at the company but sending and receiving via C-phone and internet. not to mention all of the no experience one needs....bet they get alot of applications on that one. ha ha.
Thank U. I was feeling quite paranoid! nm

Feeling a little defensive are we?
You wrote: Perhaps we are all generalizing too much.

And then you went on to generalize! Who said all companies are bad?

What I see here (presently) are legitimate complaints and MTSOs whining about them instead of posting 'any'thing remotely like: Thanks for the input; comments under consideration.

Well maybe we'll all win the lottery and be done with all of this! LOL :)
I got the feeling she was trying to be positive for those of us
who are a bid scared because we have little work on training... I think also she was responding to 4vrtpng...who did answer her but these other posts got in between. Just my 2c or take on it.
Feeling lucky
From one MQ employee to another...may I ask what company you went to?
Oh no is how I'm feeling, too....just hired on :(
Hope it's not across the board! I start training soon.
I know the feeling here and that is what concerns me. nm
x
I remember feeling like you do when I
started at Chronicle.  I thought everything was great and I found the perfect dream job.  It didn't last though.  The office is totally unorganized and nobody knows what they are doing from day to day.  The rules changed constantly and questions were answered with different answers depending on who you asked.  It was impossible to make production on any kind of regular thing.  The platform was terrible and the dictators even worse.  I stayed for just under 6 months to see if I could adjust and I couldn't.  I have a terrific job now where my supervisors are all transcriptionists or prior transcriptionists so when I ask a question they know exactly what I am asking.  My production is high and I work on a terrific platform now.  The only way I'd leave my current job is kicking and screaming  
Feeling defeated.
Of course they can do whatever they want, they always do.  But it does upset me that they are using the money that I generate to do this, and I never get so much as a thank you. I desperately need a mental health vacation, but my income is so bad, a vacation is only something I can dream about.
Feeling exploited

I am feeling so stupid for being a part of this industry. I am envisioning the owners of my company sitting back with their cigars and brandy, and chuckling about what a good scam they have going.


We have all of these faceless entities working their asses off for us, we keep paying them less and less, and they still keep going, like little hamsters going round and round as fast as they can in their little wheels!  All for us!!  Go faster little hamster, go faster, I want to buy a new boat. Do we have the best gig going or what?


I have finally come to realize that this industry is one of those work-from-home scams that everyone warns us about! 


I know that feeling. The hospital I worked for
when I started had us all at the same "starting pay". Then they changed it to commensurate with experience.

So, new hires (even those with less experience) were getting hired in at sometimes THREE BUCKS more than I was getting.

They wouldn't raise me up to make up for it. So, I quit.