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I did and no one got back with me. Come to find out

Posted By: sm on 2005-08-10
In Reply to: Tons of work - Amphionite

that is how it works with them. At least in my case. Did you just start with them? I am curious because things always seem great the first few weeks/months with a company. I loved them more than anything the first few months. It never does take long for them to start, well, you know...


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I find that the large MTSOs are notorious for not getting back with
you. The smaller ones seem to try and give you a little better care. I personally feel that the kind of treatment you receive from a service from the time you send in a resume tells you the kind of company they are and how you will be treated down the road, so if you have not heard back, they probably are doing you a favor. If you feel your resume or app might have been lost in the shuffle then I would give them a call and try and speak to someone. If they do not call you back or you still do not hear from them, I would just thank your lucky stars you found out now.
Couple of posts here on page 11 near the top and then back during the summer, you should find a
s
This was discussed recently. Try a search or just read back thru all the pages to find. nm
s
Did find a Wright Watson Sten-Tel in Austin if their site isn't old. Find 'em with Google. nm
s
Trying to find info on Encompass on this board, can't find any recent. sm
Anyone have any current info. Any employees out there? Give me the low-down if you can! Thanks a million.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named.  What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
If you find
someone who is hiring for psychiatry and/or psychology, please come back to this message and email me.  I have made this post a couple of times before and have not gotten a response. 
How to find JUST Ops, not H&P, DS, etc?
Any ideas?
you will probably have to find sm
a company in your country.  The companies I know of don't hire MTs out of the country.  I don't want to be rude, but just for some information, I wouldn't describe what I wanted as wanting to do reports in my spare time.  Very unprofessional.
How do I find it
How do I find it?
Please tell me if you can find a
I would like to know too, but I am not holding my breath either.
I cant find anything on them. nm
:
find a new MT job or get a second job
I definitely know where you are coming from!
If you find out, let ME know - sm
Tried to find this out myself a while back and got no good answer. Seems like no one wanted to speak up. I was scared off because not one person could say one way or the other.
It COULD get better, if we could find a way to get -nm
.
How could we find out? nm

Cant find it either...nm
.
If you find out anything please let me know also...
as I was hired by them
Please find somewhere else
Please, they will not tell you anything, ever. Management changes on a daily basis, the MTs are told nothing. They will ship the work off one day, take it back, then ship it off again at their discretion. There are many GOOD companies out there, don't waste your time and talent on this place. It is apparent that their goal is to replace all American MT's with offshore, it is just a matter of time. They will treat you miserably if you decide to go there.
Where is their ad - I can't find it? nm
x
How to find?
I have called both the tax and the labor departments in my state and they know of no such regulations. 
The way to find out might be to - sm
either have some investigative type get a job at that company's management level.

Sometimes even some hospital medical records management folks actually know where their records are REALLY being typed.

Where I used to work inhouse, that institution has a strict 'No offshoring' policy. They contract only with MTSOs who supposedly do not offshore. Yet some of it IS going offshore, and that hospital MR manager knows it, but the rest of the hospital doesn't. She & the MTSO have some sort of a sweetheart deal going, and she thinks she'll never be found out. Attempts to 'out' her secret by MTs have failed because (1) MTs are never taken seriously there, (2) she's such an adept liar that she always twists things around to come out in her favor, and (c) most of the whistle-blowers in the MT department there have either been fired or driven out.

There's such a wall between MTs & management that it's hard for the truth to be known. I think that's another reason why unionization could help us, because they've got the wherewithall to investigate issues such as cheating MTs on line counts, sending work offshore through the 'back door', etc.

If ever MTs needed someone to unite them and stand up for their cause, it's now.
So how do we find it if you do?
nm
Did you REALLY think you could find a job sm
in this field and NOT do any ESLs? Who are you joking? No such thing these days. Learn to do them all.
Can't find them
in the Yellow Pages and tried to Google that name but nothing comes up for them. I sent them a resume last night. I will let you know if anything happens. Why is it that answers to peoples' questions about companies are not showing up??? Are they being removed? I thought this board was to help people find the company that is right for them. I am not getting any replies to questions I have posed. What are they hiding? Makes me feel like this has become a shady business to be in after 20 years.
For sure. Anyway, I bet they will find something else.
nm
Another way is let them find you. sm

Post your resume on this site, they'll contact you if they're interested.  I got quite a few replies but nobody wants dialup. 


IMO...you won't find one with the best of everything.
Choose what's important and then look for ones that'll be a good fit. There is no specific answer. There aren't even a specific number of answers. Different for everyone.
go find another job
stop wasting your time on forums and go look for another job

I believe your not a slacker, but do stop complaining
let us know what you find because
I will help in any way I can. I live in Nebraska and there are only 2 or 3 MT companies in this state. It is time to see people lined up outside MQ and all the other places that outsource. It is time for American MTs to have a union. It is time for us to get together and do something about this. I know it feel like we are all alone in this and we are all suffering alone.......but that isn't true. I have read many posts on these boards as well and there are many many intelligent people here. I am sure we can come up with a game plan. We can't lie down and let them stomp on us.
No, but let me/us know if you find one!

Perhaps if you find your own account you could ask that line rate, but offhand, I don't know of any nationals that would start you off at that rate.  I can tell you that I was shocked and disappointed when I realized I wouldn't be paid for my experience as I was when I worked in-house.  Good luck in your search.


You can probably find better
I started out at Spheris (then Edix) 5 years ago and it's been fine. However, they are moving to voice rec which I believe pays 5.5 cents an hour, something like that. I haven't noticed my productivity increase much so hence my salary has decreased. I will probably look for something else soon. Other than the recently lowered salary I have been satisfied with the company.
From what I can find, they are not the same
company at all. One is called DTS America and the other is Digital Transcription Systems, Inc. in Oklahoma.
If you find don't like it

within3 months, that would be long enough.  I couldn't make any real money with it, even with putting in extra hours.  The stress is what did me in.


find something else
I worked for them for a long time, even before the name changed.  They outsource all they can and a recent memo said they were shooting for having all offshore because of the cost savings.  They got rid of most of the QA people, just all of a sudden said sorry, no job.  The people kept in charge would aggravate you to death, you'd be in one working and one would call you to work on another, and yet another would call about something different. You spend more time fielding calls and IMs than working.  The only thing I miss is their insurance, it was expensive but paid nearly everything.
You probably will not find what you are sm
looking for until probably almost February.  All companies are very slow from now through January.
If I were you, I would find out about getting some
people together to picket the hospital, with signs stating they are going to be outsourcing patient's medical records to other countries. How would the patient's like to find this out. We can't do this with a service, but a hospital would be totally different. You would have to check with your local regulatory agency to find out what your rights are to do this, but it might be worth a try.
If you don't like being an MT, find something else...
plain and simple...I know it is not for everyone and some people get into this field with unrealistic expectations but I agree 100% with the above poster...
You really need to find yourself another job
You sound absolutely miserable with TT, so it's probably time to move on. Stop trashing a great company, and move on.
If you don't like being an MT find something else
Just to inform you all - It is a federal law - Maternity Leave is treated as a disability. That means if you get paid for maternity leave, they must pay for someone that has a disability that prevents them from working. It is not vacation!! It is not age discrimination. I have worked as an MT for many-many years, but my husband owns (owned) a construction co. with over 50 employees. So, I am familiar with human resources laws, etc.
Right now, it's all I can find sm
I'm actively searching for another job, but as I'm sure everyone is aware, the good ones are few and far between. As soon as the right one comes along, I'm out of QA for good!!
Only one sure way to find out,
Call them!
you can find these
if you Google 'chat abbreviations' or try:

http://www.abbreviations.com/acronyms/CHAT
Trying to find the PLUS

Offshoring might not be so awful if it weren't for the fact that they take good accounts away from their USA MTs to send to India.  Plus, it appears that they purposely pitch the option of offshoring these accounts to the customers.  Therefore, it seems that the purpose of the USA MTs is solely to train the software for the account until it goes to India?? 


The good news is that pay is on time.  If not accurate, they will work with you to make it right.  It seems that they never raise the pay rate, no one has admitted to receiving a raise in at least 3 years.  The best pay is on third shift, but their third shift keeps getting shorter and shorter.  Plus, they seem to save the worst dictations for third shift.  At least, that was my experience.  So, if you love difficult dictators and love working third shift, this would be an ideal opportunity for you.


Comparatively, there are likely worse companies out there, which I guess is a big PLUS, depending on your point of view.