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I did not. My assigned account kept

Posted By: Ex-Amphion on 2006-05-11
In Reply to: Question for those who have left Amphion. sm - lily

running out of work, and I wasn't trained on a secondary
although I asked. I agree with giving notice, but the workload on the account was so minimal that I probably did them a favor. BTW, everyone was cool about it, and we went our separate ways without any drama.


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No choice, it is assigned, & just happens to be less
presents itself, I sometimes cherry-pick as well. Especially if it's late, I'm tired, and my line count isn't what it should be.
assigned doctors
nm
assigned work

Any MTs out there been asked to do overtime on a specific account and told this was mandatory and then when the time came to do that account were given something else entirely?  How frustrating is that especially on a Friday afternoon when you would rather not be working anyway!  It is also bad enough that the account they do give you has the worst audio in the world and keeps breaking up. AHHH!!!  Sorry, had to vent.  I have pretty much had it!


Well, as an IC assigned work

That's one reason.  Another reason is that its usually first in first out.  If suzy Q is sick that day, who will do her work?  All of the other employees have their assigned work to do, so where does that leave suzy Q's dictators?  Just out of luck? 


 


Who is the lucky one assigned

I work from a pool.  I love it.  I can pick and choose or I can sit all morning and take nothing; that's IC.


Now as an employee, assigned dictators could work but what if that dictator is on vacation for two weeks?  Do you get someone else's lines and take work from them?


It should really be first in first out.  I have my own accounts and I guess considered a small MTSO.  I do the work myself though - no subs.  If I had subs, I'd have them do first in first out even if that meant a different dictator every report.  That would be fair for TAT. 


If you want just one particular dictator and then the work runs out for that day, do you then start taking Suzy Q's work or do you sit and wait until tomorrow? 


Do you see how this can get really hairy for an MTSO?  They need the work done within TAT and can't spend that valuable time worrying about whether or not you are familiar, making the best lines for your pocket, etc.  It's not in this business to worry about the MT, the MT worries about themselves and how good their skills are and can perform the job handed to them.


One of the reasons the hospital I worked for outsourced was because they were tired of the work getting backed up when one or the other of us lonely 2 transcriptionists God Forbid needed a vacation day or two or three or maybe a week or two. 


I'm not trying to bash you, I just want you to think about their side of things and how no one would want the mumbler or the ESL, so how is that fair to that person who is assigned that ESL?


assigned docs
On my account, I have one doc that I am assigned to. My main priority is his work for that day. If other MTs are out or busy, I can be asked to help them out. It is hit or miss. Last week I did 10,000 lines (my hands were killing me) just helping out for the MTs on vacation.

The other account I work on is a pool, so I go there when I am done with my assigned work. This week, my doc is out and I am only working in the pool. It is backed up and getting further behind, and it is mostly very short jobs (20 seconds), so I much prefer my other account.

I understand there are some new docs coming on, so hopefully this will pick up.

I love having a few assigned docs since I get to know their style and makes my job much easier.

Don't you think it depends on which acct you are assigned to?
I have a couple accts but don't know if either is the notorious one that supposedly has all the demo screen work. One acct I have is definitely more involved in demos than the other, but overall not so bad. Just wondering if it's a case of which one you are stuck with? Just trying to think of some ideas of why some like it and some hate it. Also depends what you are used to before working for Amphion, since you can't help but compare it.
are you assigned specific jobs?
nm
If the work is not assigned to you, then someone is cherrypicking...nm
xx
assigned work followup
I would not have cared so much had I not already worked a FULL month of overtime.  Also, it was radiology which I cannot stand!  If I wanted to do radiology I would have kept my other job.  Not only are these short and do not give lines, they just stink.  Just my opinion.  Sorry all MTs who like doing them, I do not.
How does assigned work = employee?
I have my own clients. All that work would be considered assigned work; there is no one else to do it but me. And as for the MTSO I work for (and the individual docs, for that matter,) it does not matter what they assign me to do, they just cannot dictate how I get it done or the hours I work, right? I want to be totally clear on my understanding of this. Thanks.
You are assigned "x" amount of minutes every day, you work that out between the
two of you. IC status. Pay is on time every two weeks, but there is a long wait before you get your first check. After that, it's smooth sailing.
You must not be one of us who logs on their assigned shift only to be told...
to stay off the system as the work is too low. Nice thought though. I'd really LIKE to do my job when I am supposed to but I have no control over when they tell us ot stay off until the afternoon and you sit there prayer there will be work then. 
With the KS ortho accounts, each doctor is assigned to an MT. sm
I have 3 doctors that I am responsible, some only have 1 if they are high volume. Easy system to use, great docs, great lead MT. Pay starts low at 0.08 but goes up after 90 days. There are no ESL on the ortho account I am on, which has around 40 doctors. The downside is the first week. The accounts are overwhelming with instructions at first, but once you have it all down, they are great!
When going from IC to employee I realize that you must keep an assigned schedule but
does that mean if you are scheduled, for example, 8 a.m. to noon, you cannot move away from your computer for any time at all? I am used to being able to get up and down when I have to and I am wondering if being roped in to certain hours will prevent me from doing this. Can anyone tell me how it works for them with having a certain period of time you are expected to work? TIA!
meaning that some accounts have assigned doctors...
nm
because C-phone accounts are cumbersome...and assigned
nm
The IT person will call you at the assigned time (sm)

and will do the install for you - there will be a link where you hand over control of your computer and they install and test everything so you're ready to go.  Good luck to you!


I think she means she's the only one working on the accounts she assigned to - sm
I know I sure feel that way sometimes. Of course, everyone jumps on the last day or two of the pay period and now, (crickets)......
I work for Keystrokes and have assigned doctors. I'm very happy. sm
I believe you can get overflow work if your doctor does not dictate on any given day, if there is any overflow work on that day.  My pay has always been on time.  I highly recommend them.
They use ExText, min. of 500 lpd, you get assigned mins. of dictation, make your own
s
WEBMEDX- Assigned acct or pool and how is the platform?
ds
No experience, but was told that work is assigned, no pools, and it's still 8cpl as an IC. nm
s
I wasn't hired for 1 work type, but told them I like OPs so that is what I am assigned. When I r
out of ops, I usually stop unless we are out of TAT on other jobs because I do not want to take other people's work. I do not think I should get paid less for that.
Can you say where you work if you get assigned docs/accts.? I'm tired of this pool garbage/left
s
Some accounts (ortho) have assigned doctors. I am sure that seniority plays a part in the process.
As a new person, you would expect to get the worst of the work, the worst shifts, etc in any other field, so why should MT be different. Rad techs start on 3rd shift, nurses move up to 1st shift, etc. The new guy never gets the best of the crop. That would not make sense.
Easy platform, assigned accounts, always plenty of work. Great OM and boss. nm

That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,