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With the KS ortho accounts, each doctor is assigned to an MT. sm

Posted By: OrthoPro on 2006-04-19
In Reply to: Keystrokes - Alice

I have 3 doctors that I am responsible, some only have 1 if they are high volume. Easy system to use, great docs, great lead MT. Pay starts low at 0.08 but goes up after 90 days. There are no ESL on the ortho account I am on, which has around 40 doctors. The downside is the first week. The accounts are overwhelming with instructions at first, but once you have it all down, they are great!


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Some accounts (ortho) have assigned doctors. I am sure that seniority plays a part in the process.
As a new person, you would expect to get the worst of the work, the worst shifts, etc in any other field, so why should MT be different. Rad techs start on 3rd shift, nurses move up to 1st shift, etc. The new guy never gets the best of the crop. That would not make sense.
Keystrokes has great ortho accounts and a wonderful manager over the ortho work. sm
I have worked with them for 4 years and will never leave unless something drastically changes. I do not post here normally as it seems that there are so many negative people, but this is one I felt I could answer without being attacked.
meaning that some accounts have assigned doctors...
nm
because C-phone accounts are cumbersome...and assigned
nm
I think she means she's the only one working on the accounts she assigned to - sm
I know I sure feel that way sometimes. Of course, everyone jumps on the last day or two of the pay period and now, (crickets)......
When I worked at TransTech, there was a doctor on one of the accounts sm

who stuttered.  At first, I was really frustrated, but then I also saw it from his side, how frustrating it must be to know what you want to say and then face that challenge.  I do not know about the physician you are referring to, but in the case I am referring to, I do not think the patient record suffered because of the doctor's stuttering.  I just kind of grimaced when I got him.  You would think that people like that, as well as the ESLs who are so challenged they can barely form a sentence, would hire a P.A./N.C. to do their dictating for them.  Go figure.


Sorry you have that to deal with. 


Easy platform, assigned accounts, always plenty of work. Great OM and boss. nm

One of their ortho accounts (sm)
I spent more time going in and out of documents than I did transcribing on one of their ortho accounts.  Nice people tho. 
On the ortho accounts, about how many SM

minutes per day do you get from your doctor(s)?  After you get used to account specs, is it pretty easy to get the work done in 8 hours?  Also, are there a lot of ESLs, because I'm terrible with ESLs.  (Are they clinic notes, op notes, consults, or all of the above?)


About what time do you get your work and when is it due back?


Are the benefits okay?  How much for medical and dental for employee only?  When do they start?


Thanks for your help! :o)


KS wannabe


Ortho Accounts???
Any experience with their ortho accounts?  Is it easy to make lines or do you have to fill in a lot of demo info? 
Tests are only on ortho accounts. nm
nm
How do you like working for them on the ortho accounts. How is the pay etc..
nm
Which companies out there have great ortho accounts??

I would like to find a company that has a lot of ortho..It's my first love. Any suggestions??


I work on the ortho accounts and love it...
I wouldn't necessarily say she is strict, but she wants people to do their job...same as any other supervisor...I love it and my leads/supervisor are fantastic!!!!
That is only for ortho and clinic, not HIM and radiology and only certain accounts. sm
I am Mon-Fri. I have not worked a weekend in 3 years with the exception of one Saturday because I took off on Monday and switched with someone.
Just curious. What program does Keystrokes use on the ortho accounts?
:-)
Phoenix Medcom-Ortho accounts..Pay, platform, etc..
How are they to work for also. Any information would be appreciated. I have 10 years of ortho experience and was thinking of applying..
I did not. My assigned account kept
running out of work, and I wasn't trained on a secondary
although I asked. I agree with giving notice, but the workload on the account was so minimal that I probably did them a favor. BTW, everyone was cool about it, and we went our separate ways without any drama.
No choice, it is assigned, & just happens to be less
presents itself, I sometimes cherry-pick as well. Especially if it's late, I'm tired, and my line count isn't what it should be.
assigned doctors
nm
assigned work

Any MTs out there been asked to do overtime on a specific account and told this was mandatory and then when the time came to do that account were given something else entirely?  How frustrating is that especially on a Friday afternoon when you would rather not be working anyway!  It is also bad enough that the account they do give you has the worst audio in the world and keeps breaking up. AHHH!!!  Sorry, had to vent.  I have pretty much had it!


Well, as an IC assigned work

That's one reason.  Another reason is that its usually first in first out.  If suzy Q is sick that day, who will do her work?  All of the other employees have their assigned work to do, so where does that leave suzy Q's dictators?  Just out of luck? 


 


Who is the lucky one assigned

I work from a pool.  I love it.  I can pick and choose or I can sit all morning and take nothing; that's IC.


Now as an employee, assigned dictators could work but what if that dictator is on vacation for two weeks?  Do you get someone else's lines and take work from them?


It should really be first in first out.  I have my own accounts and I guess considered a small MTSO.  I do the work myself though - no subs.  If I had subs, I'd have them do first in first out even if that meant a different dictator every report.  That would be fair for TAT. 


If you want just one particular dictator and then the work runs out for that day, do you then start taking Suzy Q's work or do you sit and wait until tomorrow? 


Do you see how this can get really hairy for an MTSO?  They need the work done within TAT and can't spend that valuable time worrying about whether or not you are familiar, making the best lines for your pocket, etc.  It's not in this business to worry about the MT, the MT worries about themselves and how good their skills are and can perform the job handed to them.


One of the reasons the hospital I worked for outsourced was because they were tired of the work getting backed up when one or the other of us lonely 2 transcriptionists God Forbid needed a vacation day or two or three or maybe a week or two. 


I'm not trying to bash you, I just want you to think about their side of things and how no one would want the mumbler or the ESL, so how is that fair to that person who is assigned that ESL?


assigned docs
On my account, I have one doc that I am assigned to. My main priority is his work for that day. If other MTs are out or busy, I can be asked to help them out. It is hit or miss. Last week I did 10,000 lines (my hands were killing me) just helping out for the MTs on vacation.

The other account I work on is a pool, so I go there when I am done with my assigned work. This week, my doc is out and I am only working in the pool. It is backed up and getting further behind, and it is mostly very short jobs (20 seconds), so I much prefer my other account.

I understand there are some new docs coming on, so hopefully this will pick up.

I love having a few assigned docs since I get to know their style and makes my job much easier.

Don't you think it depends on which acct you are assigned to?
I have a couple accts but don't know if either is the notorious one that supposedly has all the demo screen work. One acct I have is definitely more involved in demos than the other, but overall not so bad. Just wondering if it's a case of which one you are stuck with? Just trying to think of some ideas of why some like it and some hate it. Also depends what you are used to before working for Amphion, since you can't help but compare it.
are you assigned specific jobs?
nm
If the work is not assigned to you, then someone is cherrypicking...nm
xx
assigned work followup
I would not have cared so much had I not already worked a FULL month of overtime.  Also, it was radiology which I cannot stand!  If I wanted to do radiology I would have kept my other job.  Not only are these short and do not give lines, they just stink.  Just my opinion.  Sorry all MTs who like doing them, I do not.
How does assigned work = employee?
I have my own clients. All that work would be considered assigned work; there is no one else to do it but me. And as for the MTSO I work for (and the individual docs, for that matter,) it does not matter what they assign me to do, they just cannot dictate how I get it done or the hours I work, right? I want to be totally clear on my understanding of this. Thanks.
You are assigned "x" amount of minutes every day, you work that out between the
two of you. IC status. Pay is on time every two weeks, but there is a long wait before you get your first check. After that, it's smooth sailing.
You must not be one of us who logs on their assigned shift only to be told...
to stay off the system as the work is too low. Nice thought though. I'd really LIKE to do my job when I am supposed to but I have no control over when they tell us ot stay off until the afternoon and you sit there prayer there will be work then. 
When going from IC to employee I realize that you must keep an assigned schedule but
does that mean if you are scheduled, for example, 8 a.m. to noon, you cannot move away from your computer for any time at all? I am used to being able to get up and down when I have to and I am wondering if being roped in to certain hours will prevent me from doing this. Can anyone tell me how it works for them with having a certain period of time you are expected to work? TIA!
The IT person will call you at the assigned time (sm)

and will do the install for you - there will be a link where you hand over control of your computer and they install and test everything so you're ready to go.  Good luck to you!


I work for Keystrokes and have assigned doctors. I'm very happy. sm
I believe you can get overflow work if your doctor does not dictate on any given day, if there is any overflow work on that day.  My pay has always been on time.  I highly recommend them.
They use ExText, min. of 500 lpd, you get assigned mins. of dictation, make your own
s
WEBMEDX- Assigned acct or pool and how is the platform?
ds
Ok, thanks, also how do I look up a doctor
while already in a report on Meditech??

I know, I'm just starting today and am CLUELESS!

Sorry!
Is it possible to have the same doctor
20 times or more in a row?  I feel like I am purposely assigned reports and continue to get the same doctor.  This morning, I have typed 20 reports one after another on the same doctor. This cannot be an accident, right?  The company software is a nightmare and I only hope people on this board will not go to this company.  I will not mention the name, but the software starts with a D and it is very problematic, always break down, and flickers on your screen.   Thank goodness I had the good sense to accept two positions.  I will hold on until next week and bolt so fast, they will not even remember who I am.
No experience, but was told that work is assigned, no pools, and it's still 8cpl as an IC. nm
s
I wasn't hired for 1 work type, but told them I like OPs so that is what I am assigned. When I r
out of ops, I usually stop unless we are out of TAT on other jobs because I do not want to take other people's work. I do not think I should get paid less for that.
Also doctor lists
They can be a nightmare
You are so right about going to the doctor direct!

You can do that and make great money, the only problem is, what to do when you need time off.  I've actually been the one to cover all these years (17 years experience) than be the one to ask for coverage.  Also, you must make yourself, I think, a little more available for phone calls, STAT requests, doctor getting a bug in his you know what!  Sometimes, it is easier to let a company do that for you.  No contact, means less headaches!  Like I said, I have done all of it, and I'm still providing for my children.  I would at home full-time now with a nice mix as an IC.  My husband is full-time, and the kids think it is great to have Mom at home.  Pros and cons with everything I guess.  It may be the region you live in as well.  There is a posting regarding gas prices, which is varying in all of the states, it seems.  Have a great day!


Maybe WL should see a doctor and have her records
s
I think it is nice to have your own doctor

That would work as an IC.  No set hours.  Pretty much know what you are dealing with.


That's the doctor's rules
They do the account the way the doctors want them done; I guess that's why they don't have a turn over of accounts so that we are constantly losing accounts and having to start over. They follow BOS unless it is stated in the instructions otherwise at the doctor's request.
depends on the doctor sm
Most are good, but you still have the inconsiderate ones who refuse to use the pause button. 4:30 report for 13 lines is a waste of your time. Can you have someone speak to the doctor? Or can you? If not, find another job. (I know, easier said than done.)
It might be that the hospital or the doctor who
buys the VR system does not pay the whole amount in 1 payment, but makes installments, namely by giving a percentage of the line rate, until they VR system is paid off.

Does this make sense?
LOL-I saw one of those at the eye doctor earlier
this week. The gal taking my information just turn 62 on the 12th. She said she still uses the electric and the docs would probably retire it with her. She said it was a great conversation piece. My MIL has an old carriage return. It has 2 keys that rise above the others. Haven't seen that in forever.
I work in a doctor's office. SM
I got a $600.00 bonus. 
The doctor was a participating provider - sm
per the website given to us by TH. I would never choose an out of network physician if I could help it.
Obviously they were trying to unload a difficult doctor...
on you, and they got mad when you wouldn't take him/her. They were probably hiring mainly to find someone to do this lousy dictator.