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I didn't say anything about expecting ... I just asked a simple question. sm

Posted By: Just curious on 2009-01-07
In Reply to: I don't understand why people expect - kd

I have worked long enough at the company to know their practices so was just surprised, that is all.  It is nice of you to chime in with your veiled criticism, though.  It is no big deal.  I just found out last night that I need new tires for my car, and waiting 1 more day to have that done won't kill me. 


There ARE troublemakers on this board, but I was not stirring up trouble.  I just know that things have slipped through the cracks sometime and was just checking.  The faster I get it solved, the faster I get paid. 


No matter what, I hope you have a good day and everyone treats you better than you treat them.




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you need to hang it up, she asked a simple
question and you get all bent out of shape and defensive and stressed.

Perhaps this is not the business for your.
Oh be nice...she just asked a simple question...
if you don't have the answer or have never heard of the company no need to respond...geeze...
Maybe because not ALL companies post there. He/She just asked a simple question!
x
I haven't gotten a response to the ONE should-be simple question I emailed and asked. (m)
I also wondered if anyone thought about the contracts we signed last year and if you felt that was related to this. I personally feel it did, felt like it was preparing them for something, to be protected. It says they can change our pay at-will pretty much though.
they didn't tell you? never asked?
-
she didn't ask that. She asked if it sm
was legal. Yes it's legal. If the company wants to do it this way you have to do it or not work for them. Bottom line you are an IC you can do what they require or not and go someplace else.
I didn't ask for your wages. I asked for help and if I'd have to work

and I didn't really think it would be like pulling teeth because MOST people at Transcend are willing to help when you ask WITHOUT the attitude.  But if you post on the forum like you do here, it's obvious who you are.


Someone asked in March and didn't get a reply, either. nm
s
I asked this the other day on another post - didn't get an answer
xx
I asked today and was told they didn't know when
they would be getting new accounts for DQS. I wish everyone would get on the same page.
I didn't try again, but once you got a few screens in, it asked for a $25 fee to your charge card
s
I didn't ask about Medscribe, I asked about Mediscript in FLA. No direct deposit w/this co.

Same here. I too was expecting (sm)
the 12 foot binder full of paperwork.  It really is simplified and also allows you to have many secondaries that you can jump into with ease if need be.  When you happen to be in that specific client's report, you just hit a hot key combination and up will come the information for that account - all the formatting, in many times a sample of that particular dictator, etc.  It really does remove a lot of the clutter.  I think you'll find it to be a welcome change.
Am I expecting too much or am I

This MT has lots of years of experience and has sent out resumes the past couple of weeks in answer to jobs posted here and elsewhere.  I am an SE and looking to supplement my income.  In the past whenever I would send a resume, I would get at least an automatic reply: We have received your resume, and will be reviewing it shortly, or something like that.  Now, I get no response whatsoever.  There could be the sounds of crickets in the background. 


Could there be something with my e mail? My resume has always done well for me, and even with my added 1 job in the last year.  And it isn't like I am applying to jobs which are not looking for people. I apply to the types of positions they seek, and I have lots of experience.


Finally, my question to you is this.  I have been offered a job with an American company but they do offshore.  I initially said that when I found out they off-shored I had to decline, personal policy of working for USA only.  If I get no responses to my resumes now, should I go to the other job which off-shores in spite of my feelings on the subject?  Would feeding a family and having money for the holidays be more important than my stance on offshoring versus all USA?


Thanks in advance for your replies to the above.  This MT is really kind of confused, I realize there is a recession, but seems like employers are acting kind of strange... maybe it is me!


 


I did not get anything and was no EXPECTING anything (sm)
and that is okay with me. People should not EXPECT gifts. Although my boss did send us a letter stating how grateful she was and it was very sincere. I work for a wonderful company and they are great people.
That's what I'm expecting. nm
x
Be about like expecting them
to vote in term limits.  Anybody see that happening? 
Ms. Manners would say expecting to be thanked for
offputting and not the norm in society. If someone gives you a compliment, you say, thank you, and smile graciously. If you expect the person who gave you the compliment to thank you for saying thank you...you might was well climb on a merry-go-round because the two of you will be doing nothing the rest of the day but thanking each you.

Thank you! No, thank you! No, don't thank me, thank you! No, no, don't thank me, thank you!...

get the picture?
not expecting them to do it, just want to hear the response! lol
Realize not all of these questions are going to have a response I'd like to have, but I do what to know what the alternative answers are. :-)
Yes, I think you're right about expecting downhill with them.
I've been attempting QA with them and not only is the software slow with numerous problems for QA, but the reports I'm getting to QA basically need to be redone. I find it hard to believe that an MT actually typed some of the sloppy, full of error reports I've seen, and 4 cpl is not enough money to sit around redoing every report. I'm afraid I'm finished with this place.
Wow, expecting a gift. CHILDREN expect gifts. Maybe..
your gift is the fact that you have a job during this current economic crisis. If you get something, fine; if not, are you going to quit? You still have 4 days to wait by your mailbox for your gift, if you should get one.
Wasnt expecting anything but got a nice box of chocolates and a card
I shared my chocolates with neighbors because Lordy, Lord, I do not need to be looking at a nice box of chocolates all day, because I wouldnt be looking at it all day - know what I mean? :}
What is wrong with a good MT knowing what she is worth and expecting to be compensated
:l
Give me one too! Imagine the nerve of them expecting you to work your shift.
LOL
Who is expecting a bonus/card/gift from employer this year or (sm)

 plans to send card/gift/etc.  to their employer? 


I thought a card to my supervisor (if she is still there) from MQ would be appropriate.  Actually that is the only person I have contact with anymore.  For all the years I have worked at MQ, someone, either supervisor/area manager, etc. has sent a card.  Hope it continues.  Miss the personal touch of working in an office sometimes. 


My second job I don't know exactly how many are in the office, but thought sending a group food type gift if shipping alone isn't a killer.  Haven't been with them long, but they are so sweet, I bet they also send out cards and bet they are personally signed and not just printed. 


When they called me and I asked them if they offshored, they asked me why that was my business!
xx
i proofed a few reports from a filapino and i was shocked at the good quality. wasn't expecting
;
Sad but true. You're asked to work NOW, then asked to stop NOW, then go again and then stop
If you dont get off the minute the hospital asks, even if you have no idea that they have requested that your to be off, then the hospital MTs steal your work right out of your queue and I mean reports you have already done. I dont understand the concept of having a contract with a hospital and then having to fight for work with the hospital MTs. We should have guaranteed work during our shift and enough of the the hospital wants you to help right now and then a few hours later they want us to stop working as the work is too low. It is crazy and I couldnt work like that so I had to quit.
It is simple...

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Moderator


It isn't quite that simple...

Thank you for your input; however, it is a deeper issue than that.  It is a major opportunity to teach the offending MTSO a lesson.  Speaking for the collective MT group, we are human beings and we deserve the same respect as any other human being.  It seems that MTs have, for too long, allowed themselves to be doormats.  Obviously, there is an exception to every rule, but I am not referring here to those few exceptions.


It is that simple...

There is no deeper lesson to be taught.  If you feel that you are being treated as a doormat and do not want to be, then do not accept the position and move on.


Moderator


Simple
If you type 100 minutes of dictation for this company and their operative notes are 1-2 minutes maximum (I worked for a company that paid like this) and they add up to 30-40 lines per report, you would be typing anywhere from 3000-4000 lines for 100 minutes, which equals $100.00 for this amount of lines, which in turn equals about 3-4 cents a line. Believe me, they pack the dictation in this amount of time. The company in turn charges the hospital or clinic per line and they pay you the minimum.
It isn't that simple
It isn't just whining! These people are taking MONEY out of the other MTs' pockets! While an MT with integrity does all the jobs that are assigned to her and gets hung up on an extremely difficult dictator, while the other MTs are taking all the easy dictators and making money hand over fist. That is NOT fair to the MT with integrity who makes chump change because she refuses to stoop to that level.

It is not fair and it is up to management to put a stop to the practice.

Don't judge others until this has happened to you. It isn't fair and this is the only place MTs can come to vent their frustrations over it. If you don't want to read the posts, just skip them, but don't tell people they are acting like children fighting for candy. This is FAR, far more serious an issue!
OSI plain and simple
Speech recognition, outsourcing, massive turnover, only the beginning. The only way to offset this was to offer more benefits but they also upped requirements to receive them. You can't make more lines if more and more companies are outsourced, and two new ones have been added to that, Mayo and Sarasota--Ochsner already was. They aren't being that generous with benefits in the long haul and as someone said the other day nobody will stick around long enough to actually receive the benefits.
Simple solution
As long as Cymed can continue to find MTs who will put up with this crap and accept their positions that don't pay for spaces, they will continue to do what they're doing.

Why would a quality MT accept a job that doesn't pay for spaces. Why would a quality MT stay there?
SE versus IC. I know there is s simple

but I'm a math retard.  If an SE made 10 cpl and an IC also made 10 cpl, and everything else were equal, then the SE is actually making more because half of the 15% social security tax is paid by the employer.  So the SE makes 7.5% more than the IC, correct?


Now here's where I'm a math retard.  If you take that 7.5% into account, what is the SE's *real* line rate?  Sure, it's still cpl but when you figure the employer is paying 7.5% of the taxes then does that make the line rate actually more like 10.75 cpl?  Or am I off on my math?


Simple -- 5 steps
1) Do NOT answer the phone if it is not about your child or your husband, period. Get an ans machine and check it on your breaks. It is your responsibility to treat your job with respect and spending your time on personal calls is not respecting your job, your pay, your finances. You're an adult; you can do this.

2) Try to arrange your appts during nonworking hours.

3) Make an alternate schedule for yourself that you can commit to when appts or emergencies call you away.

4) MAKE everyone aware that you are working during ## hours and that you are not to be interrupted, then do not ALLOW them to interrupt you. If you answer - you are allowing it.

5) Define what really constitutes an emergency to TAKE YOU AWAY FROM WORK and stick by it.

It sounds as though the phone is your biggest problem. Simply stop answering. Let everyone handle their own problems...they are adults, too.

If you take control of your phone calls and have an alternate schedule for true emergencies (I mean - child/hubby sick, etc.), then you'll be able to handle unexpected/unplanned pressing needs such as your cousin (going to Iraq) dropping by!

Make YOUR time the most important time in the world. Because it is!!!
Some simple feedback for you..
Just wanted to say I think it was your tone with your suggestions that angered a few. It sounded bitter, angry, and downright nasty the way you spoke/typed it. We have all had our run ins with recruiters who make promises and do not follow through irregardless of the resume itself. I think you just hit a sore spot. :)
radical yet simple

Pay based on knowledge and difficulty NOT production.  This will raise the howls from those on the board who want all ops -- but you reward knowledge not limber tendons. Higher line rates for those willing to slog through ESL Discharge summaries and medium line rates for flying through ops and ERs.


 


Simple solution -
email me.
The rationalization is simple...(sm)
I'm laughing here because it's so simple you're gonna laugh at yourself for asking! Of course they're now trying to sub-contract to other companies, no one wants to work for them. So, if they hide behind another American MTSO, they can get American transcriptionists that way!
Anyway, thanks for the warning. I hope everyone who is contacted by or contacts another National company does what you did and ask where the work is coming from.
I use ChartScript and it is very simple. The only
demographics I fill in are ptient's name and doctor's ID # if there are any CC. 
A simple solution...

get a fake email address.  go to hotmail or yahoo and just make something up.  i will never know who you are.  :)  I do understand your hesitation.  I wouldn't email me either.  LOL  I'm safe, I don't work there anymore.


Line counts?!  Um, yeah.  Encouraged to be dishonest to the MTs regarding that also went against my grain.


And here are even more simple facts about
I have been with them for 2 years. I work PT (6 hours/day). My average for last pay period was 163 lph. Yes, I exceeded production for PT (6000 lines/pp), I always do and did even when I was FT. I don't understand the complaints or the inability to meet production. The DI honestly takes all of 2 seconds on MOST (I aint saying all cause I don't work on all) accounts. I have worked on 6 different accounts and all but 1 have ADT feed...I am sorry it didn't work out for you because Amphion is one of the best nationals out there...good luck!!
Simple answers
Okay, simply put, I work for SoftScript, the workload is steady, the supervisors, etc., are great communicators; they pay within a few days of the end of the pay period by DD.

Now I'm off to work. :o)

PS .. the reason you don't get a lot of response is because we're all happy with our job and not having to hang out in here with all the negativity.
Simple solution:
Don't work for them. 
Simple solution:
Don't work for them.  I don't.
How about a simple - Let the supervisor
they can bypass the supervisor and just let other workers know?  Unfortunatley by accepting their IMs and working based off that you pretty much made your bed. 
a simple solution
Next time it happens ... just invite the person over to your home and give them a shot at actual transcription. Try to give them a dictator who is midway between fantastic and a nightmare. Don't leave any medical books around for reference. Tell them they have 15 minutes to do as much as they can.

And then post the results here. Should be good for a laugh.
In simple lay terms...
If the post in question is the post that culminated in this lawsuit, the OP went into great detai about how TT received work only through what Dictaphone chose to essentially spoon-feed them and this was resulting in the lack of work for many posters at TT.

This was not prefaced, to my recollection, as an 'in my opinion' type of format. It was done as OP had 'inside information' or was somehow privvy to the internal workings of TT. HER POSTS WERE PRESENTED AS FACT AND NEVER INDICATED IT WAS SUPPOSITION OR HEARSAY. THE POST WAS WRITTEN AS HARD, SOLID, IRREFUTABLE FACT.

Presenting something as factual that is in fact NOT based on fact is the entire premise of a libel suit.

I'm not here to argue with you or anyone else. Everyone has their panties in a bunch about the OPs freedom of speech, with which I agree 100%. However, there is a vast difference between saying, 'I THINK TT GETS THEIR WORK ASSIGNED TO THEM FROM DICTAPHONE BECAUSE...' and I KNOW FOR A FACT THAT THERE IS NO WORK AT TT BECAUSE DICTAPHONE IS NOT GIVING THEM WORK.'

Do you see the difference now? This was a VERY lengthy series of posts between 4-6 weeks ago perhaps a bit longer.

Apparently, the powers-that-be at TT take exception to this poster's assertion of their internal operations, and what the OP led us all to believe must not have been factual or no lawsuit would be in progress because there would be no grounds on which to sue.

I do not know why, with a group of professional, educated woman such as at this forum, people cannot seem to comprehend this has NOTHING TO DO WITH HER FREEDOM OF SPEECH; IT HAS TO DO WITH MISREPREENTATION OF FACTS.

If TT was running around suing every one of the MTs that trashes them on this site, EVERYONE would have a summons. But, no, that is not the case. The only one who has a subpoena is the OP, the one who professed to know exactly why there was no work at TT.

And obviously her facts were not facts at all; hence, the lawsuit.

C'mon, people, research is part of our job. Does it make any sense to you that TT or any company would randomly select a poster to arbitrarily sue?

No, it doesn't.

What DOES make sense if the OP apparently overstepped her bounds of knowledge, posted erroneous information as fact, made TT look terrible with that information, and TT has decided the misinformation and malignment were sufficient to warrant legal action.

Search the archives, find the original posts about Dictaphone and TT. NOWHERE in those posts will you see any disclaimer that is is the OPs opinion or theory or anything remotely similar. It is all presented as FACT. Presenting misinformation as FACT is illegal and punishable by law.

This is my last post on this subject. If the pack mentality would rather prevail and defend someone for spreading misinformation as fact, so be it. No amount of common sense will change your minds.

I'm a staunch support of our freedom of speech; however, I am not a supporter of libelous/defamatory information towards ANY entity.

Flame away; I couldn't possibly care less. I've done my homework. I've done my research; and I've seen with my own eyes the posts I believe spurred the lawsuit.

And you'll all really hate this. TT is on firm ground and will likely prevaill.


simple terms
Transcend bought MDI. MDI employees unhappy because they have not been given many details about their pay scale or flexibility of schedule. Also, many MDI empoloyees are angry that MDI sold to a company that oursources to India. In a nutshell, that is what is happening.