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I dont answer the mass emails she sends out. What bothers me is we are not anywhere

Posted By: waterbaby on 2008-10-19
In Reply to: Ignore it. If they are just basically e-mailing - statistical information regarding accounts, then

near out of TAT and she just then sends out these mass emails and everyone piles on and runs the account out.  Then when you get a few more reports she does it again.  It just keeps going on like that.  I have no idea what the problem is.  I dont acknowledge the emails at all I just cant get a grip on why someone would function like that.  It is almost like she isnt happy until she runs the account out and then expect all the ICs which we are to sit around until it comes back in and then be at her beck and call.  It seems to be getting worse and worse lately with this.  She has taken the word control to extremes especially with ICs.  She expects you to let her know if you are going to move your butt of your computer for a half hour.  I just dont get it but it gets extremely old I must say.


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Amanda is one that dont return emails
Was told she's new and still hot a lot to learn.

Supervisors never answer emails!
nm
They are slow to answer emails sometimes
.
Dont they make you feel like a child with the threatening emails?
,
OMG! You'll reply HERE but won't answer my emails... sm
about when you might pay me for work I did 3 months ago for you????????? 
answer what they want to -- dodge other important emails in our minds nm
n
I hope she learnd how to answer emails and not blame it
x
Or dont offer unasked for info. Only answer
x
Simplistic answer. I dont personally give $. What
x
Maybe they dont answer because there is no work to get.Best way to avoid things I guess.
:
sorry dont give out my email address but happy to answer questions here

None of that bothers me, but that's probably because
Surveillance is just the way things are now. Technology always has a downside, and this is one of them. Still, who would want to go back to the days of no Internet, no computers, no ATM cards, no eBay, no debit cards, no pay-at-the-pump gas stations, no Google (and UGH! having to trudge into town to the library every time you need information). The list is endless.

-Topaz-
What bothers me is hiring new MTs

for internet accounts (the ad running) while others who have been there are mostly on dial-up accounts waiting for them to transition I suppose.  That doesn't make sense.  If they are taking on new accounts, give them to the people already working there.


I have to say this is the best company I have ever worked for and I will never leave there but every time I get a second job the work picks up and then when I let the other account(s) go the work slows down so I just can't seem to get on board with them solely or figure out how to balance things.  Other than work slowing down and being low at times (and seemingly cherry picking unbelievably which I've never seen before here honestly but which I am seeing lately - unless it is a system issue with work popping up that wasn't there or getting reports that were seemingly skipped) I still think the company on a whole is heading in an even better direction with the things they are implementing and it is already the best around save for the problems lately.


The only thing that really bothers me - sm
about FN is the direct deposit thing. I really don't want to pay $25/pay period just to get my check on time. I'm having a rough time making my decision.
It's your attitude that bothers me. I have just as much experience as you do and I also
am much in demand, yet I do not happen to carry the attitude you have. This profession has enough prima donnas.
It bothers me because the mistakes I hear about

are stupid mistakes, like typing cereal instead of serial, or misspelling a doctor's name when we have a doctor's list, etc.   This is carelessness that could potentiall cause the account to be lost.  All the ones I've heard about were mistakes I know I wasn't making and it bothers me that I have no control over it and that 1 or 2 people who produce sloppy work jeopardize the account.   I haven't really had a doctor do a correction in an ugly way, but then again I'm not sensitive to them that much because I know I'm not the one doing these.  I'm not saying my work isn't being corrected, just that I have never head a correction dictated that I was guilty of.  


I also dislike it when the QA dept. sends out a stern e-mail to the entire company about stupid errors, when I know I wasn't making the errors.


If I'm signing my name to a document I want it perfect so I don't blame the doctors for going over the reports with a fine tooth comb.  The reports are a legal document and could also mean the difference in life or death of a patient if there are errors in the report.  


 


They offshore to India, if that bothers you.
 
It is true. But, what bothers me is the possibility
that I will again be given the run around in an MT job this year. This would be the third time, and I do not know if I am willing to go through that again! I know taking any job into the unknown is a risk, maybe I am not prepared for any risk at this time in my job. Maybe it is not just the posts here, but the fact that it is a bad time to try again. Bird in hand worth 2 in bush and all that.
What bothers me the most is making total fools out of us to sit and
wait on work.  That really gets to me.  I think we all discussed this before but to expect people to sit around and make no money waiting on work to keep everything on the second is absolutely bizzare and then complain when you dont get lines in.  Well, wheres the work.
Public board. Free speech, and all that. If it bothers
x
I dont cherry pick, never did. I dont do that to my coworkers on my account.

What is the new status. I dont understand what it means. I dont need their benefits nor do I want
them.
I dont know what that means. I am an SE. I dont sit and wait for work I come back in when it is
there so I never had to deal with Amherst when there was no work because I just stopped working and did other things. My feeling is if this doesnt work there are other jobs out there.
I just dont want to hit that extra space if I dont get paid for it, ya know. No message.
nmnmnm
If I cant make QA, dont give me work. Dont dock
x
MQ definitely sends it out.
X
Yes, MQ definitely sends it out and
my prediction is that one of these days they will send it ALL out. I got out while the getting was good!
TT management does not answer questions that you ask them; only answer those they want to answer.

I know, work for a long time and tried asking questions, but they just beat around the bush and don't answer the true question that you presented to them.


Maybe it is kite flying weather where you are !!!


I didnt get the packet, do we have to take their insurance if we dont need it. I dont want it. Wish
I would have gotten the stupid thing to read.
Another one, Interpro, sends a lot of theirs to India

as well as other locations outside the US


If STM sends e-mail to her 4 accounts
saying system is slow and then send another saying that if system freezes and we lose a report we can get paid for that, that isn't an ISP issue.   It doesn't matter if it is just one account, it happens to be my account and that is enough of an issue to me. 
My MTSO sends us normals for those few doctors

that you them.  They are usually a fill in the blank type thing with the doctors only giving the blanks, so there isn't much to mess up.   We do have a few normals that need to be modified and there are only a few MTs that get these dictators, because of the same issue your MTSO, that changes are not made, etc.   I am allowed to create my own normals and do.   If I have a doctor that needs to have the same normal, but occasionally does change things, I only have my normal including what is ALWAYS the same and then I have macros for statements that are frequently dictated that I can use to piece together the rest of the document.


I can't imagine my company forbiding us to use normals.  My company wants the MTs to be productive, because if they are producing they are making money and if they are making good money they are happy and the MTSO will have good retention of MTs, which they have had.  It also benefits the MTSO to have high producing MTs, so that they can have fewer MTs and less costs/hassle.


 


 


 


That's so the clients won't notice when AcuQuist sends
them, of course). It'll all look the same --- like it was dictated by a child, and transcribed by an orangutan.

I guess that's the tack their business model is taking: 'We're a player in the global game because we've lowered our standards to their level of mediocrity and ineptitude.'
Spheris sends most work to India. SM
They are most certainly NOT a company to work for, if you are a single mom.
Does anyone know the name of a transcription company in Maryland that sends all of its work to
India. Just curious.
Any company who wants to stay in business sends work out
It is called a blended model.  Hospitals are demanding a better price and US companies must offer offshore work that is edited by US MTs to compete.  It is just like voice recognition, a company must offer this platform or lose the ability to bid on the work.  It is not for every hospital and it is not for every situation.  Therefore, if a company does not have the ability to offer a lower price with non-domestic labor plus have a  voice rec option, they will find themselves unable to compete in tomorrow's marketplace.  Those who cannot compete will lose market share and continue to run out of work.  Those who can compete will continue to hire MTs and grow market share.
Absolutely, sends work to India, Phillipines...sm
She's something alright, sending work offshore instead of paying someone in the US a workable wage. Name of company is Another Medical Must...owned by Renee Lella....look her up on Google and see how that's worked for her in the past, with a major leak of patient records due to dealing with the Indian company and their MTs. She trains her MTs most of the time using her cell phone in the car while doing errands or picking up kids...horrible. Bad, bad experience, never again. She looks at this board occasionally and still posts for job openings once in a while, but always under an alias or different name, sometimes maria...sometimes another name. Shifty.
Well, I know that MTs from my office have quite MQ and they dont post on here but I dont know how
many. I think MTs with MQ may be getting second jobs and just working for 2 different places at the same time which is probably the smart thing to do anymore because MQ will continue with this short TAT and as it spreads throughout other  offices people will continually be running out of work especially after going on DQS.
You obviously have the wrong company. If they dont IM you, then you dont have it on..
I smell management. Nothing you said makes sense unless there is another Focus out there.
Sorry if I dont like gutter humor. Also dont like
x
Agree with Patti. MTOS sends 1099 as courtesy,
x
Transcend sends all the good work to India and leaves all the
garbage for the MTs in the States so they can keep the indian slime working. n donkeys are that do the work. Transcend is not a good place to work
And you're okay with working for a company that sends most of its work to India and

whose workforce is predominantly Indian?  You're okay with the loss of American jobs, the falling recession we are in and the falling economy due in big part to the offshoring of American jobs?  How okay will you be when you lose your job to an Indian and you have to apply for food stamps and unemployment?


Sell-out MTs like you are the reason good MTs cannot make a decent wage anymore, why good MTs cannot find a good job anymore, and why sweats shops in third world countries are thriving.  How do you look at yourself in the mirror?


Focus Infomatics employs 800 American MTs and over 3000 Indian MTs.  Tech support is in India.  The company itself is still run by the same Indian man who started the company and sold out to Nuance.  He made a bundle when he sold and he is still making a bundle running the company while he pays his own countrymen and woman peanuts!  He's selling out his own people and you are selling out yours!  On second thought, I guess you belong at Focus with your own kind!


Mass exit sm
Sorry, but I don't think this is the answer.  Back in the 70s? 80? (sorry, I forget which) our man in the White House swore he would break labor unions (though he, himself, was a card-carrying member of the actor's union) and he DID.  The American workers bought into the "unions have outlived their usefulness" propoganda and now union membership is at an all time low.  Without bargining power, workers have nothing...united we stand, divided we fall.  And EVERY American worker is falling FAST.  Wake up America.
Springfield, Mass. nm
x
Has anyone who received the mass
emailing from Keystrokes received the promised phone call yet?  I have not and am just wondering
Breitner in Mass. NM
><
StenTel in Mass.
Sorry, I meant to add that I would like info on StenTel in Springfield, Mass. Thanks in advance.
mass firings
They had a conference call recently for which US editors were asked to call in. When they were all on the line, they were ALL fired! Talk about unprofessional!
Also, when people quit or are let go, they are not being replaced; often, when they ARE replaced, it's not by other US employees.
They are taking the easier, longer-winded docs and giving them to offshore workers to do, leaving the US employees with the more difficult, hard-to-understand dictation to do while at the same time are pushing for more and more production/lines AND stepping up the auditing AND requiring feedback to be done on worse and worse work from overseas - basically resulting in people not being physically able to make quotas nor keep quality at a premium. They then are firing people who fall below what they say are the minimums, not taking into account the conditions which THEY are imposing on us and which make the job more difficult and much more time consuming, and the massive also-time-consuming amount of feedback on crappy transcription (and HA! editing) overseas. It's discriminatory no matter how you look at it, too: There is no way that the work of the overseas 'editors' can hold a candle to that I've seen from US editors, yet the US people are being fired & forced out left and right while the overseas folks are being allowed to keep their jobs and even being promoted.

SPi has been 'testing out' voice recognition on a major account for quite sometime; when they started it, they fired most of the US MTs and promoted offshore MTs to Editor positions.
They are losing accounts like crazy; some they lose on purpose, but others are lost because the clients are upset and/or dissatisfied with the lack of quality, service, etc.
Run, DON'T WALK, away from this unethical company while the choice is still in YOUR hands...before they fire you or sweep you up in one of their recent mass 'layoffs'

and when you DO leave, make absolutely certain that they pay you any unused vacation (AND unused/owed PTO for those prior Cymed employees). They don't do it automatically. They told one person who quit recently that they had just decided not to pay the PTO out - even though they put it in writing in the benefits package cover letter in January! Someone else who left tried to collect unemployment but couldn't because SPi had her listed in another state completely than where she'd lived for all the years she worked for them - she got hired after months but never did collect any of the benefits she was entitled to.
This company represents all the worst of human nature.
Mass Firings
What can one do to protect themselves from these evil doings?  How can they get away with not paying out PTO?  I am beginning to think that their transcription branch is just not important to them and they don't care what happens to it (at least in the US).  It is obviously clear they don't care about the US MT. 
Is this the Sten-Tel in Mass?
If it is, then I worked for them for about a year over a year ago. I do not remember that statement in the IC contract. That must be something new. I left that company because their QA would mark something wrong one day and then mark the same thing right the next day. You never knew what you should do and then they would send you nasty emails saying you need to get off of QA or else. I wouldn't recommend working there.