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Serving Over 20,000 US Medical Transcriptionists

I feel totally secure with MQ...no problems NM

Posted By: Katie on 2008-02-24
In Reply to: Where would you feel safer - MQ or Webmedx? sm - SafetyFirst

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The MTSO I work for does too. It actually makes me feel more secure sm
in knowing that they must be doing something right to live in a huge new house, drive Jaguars and Hummers and go on nice vacations. They've been around a while and it is nice to know that things are going well. I think that if my MTSO was broke all the time, it would be a sign that he/she did not have a good business sense and I would be worried that the company would be broke all the time too.

I also know that I am not the only one who feels this way. The owners do not flaunt it or rub our noses in it; instead, they have made improvements in the company at the same rate.

Christmas bonus? Not sure if we will get one. Do I care? Not really. I am greatful to be working steadily with a good wage and a good future.
I totally can feel you on that one.
I'm new with them, too.  I love working there and the people are great, but I have that OCD thing with blanks as well.  However, once I have found it the first time, I don't have to worry about spending as much time the second time.  I'm on the same account you are (as my backup) it sounds like.  Actually, I have A LOT of Cardio experience and ended up stuck on a Cardio report that was about 6 minutes long for 2 hours the other night.  This, however, was NOT the fault of TT, it was MY FAULT because I won't leave a blank if I feel like I have left any stone unturned....it's almost like I can't let the docs beat me.  Not to mention, this guy was not a bad dictator, on the contrary he was very good - was just throwing out brand names that I had not personally seen before (it wasn't medical terminology but brands that was killing me).  Again, TT would NOT have wanted me to spend that much time on that report, and probably I would be in trouble for not blanking it and moving on.  That's what QA is there for and I know that, but can't accept it.  LOL
I totally understand how you feel.
I can relate ot what the other says also about knowing what kind of day your having based on the first few reports. For me, I realize it is mostly psychological. Honestly, if the first report is crappy, I can deal with knowing that I cannot expect perfect dictators/reports 100% of the time.  I can tell you after several of those with no end in sight it totally blows my mind and I feel worthless for the rest of the day. It's almost like instant burn out and I can't get in a good frame of mind to want to continue. The Monday-Friday jobs are few and far in between, but I'd keep looking. I'm discouraged now to the point where I did get another part-time job and when I log on, and if there is just garbage, I log right off and go to my other job, or I bounce back and forth so I get a break. It may not work for everyone but having two part-time jobs equals a FT job that I can tolerate. Needless to say, I work my second job a lot more. They can forget it if they think I'm spending my whole day doing junk..
Oh hugs to you ((()))) I totally feel ya'

Is there any way you could drop a line to your client (in essence they are your client/you're an IC) and just explain that you are doing the best you can, have a sick child, and you certainly have them in mind, but have a bit going on.  As domestic MTs, most of the companies understand.


Take a deep breath; keep him near you in a blanket if possible, and just every so often take a few short breaks to console him.


I've been there/done that.  I have had to call clients (i still do tape pick-ups) and just simply say I have a child vomiting and cannot pick-up today and they totally understood.


I know you feel pressured right now, but I think honesty is the best policy and you need to cut yourself some slack.  I've been stressed like that as well and it only makes things worse.  Tackle one thing at a time.  Make your note to the company polite and apologize, but just keep them informed that you are trying to do both.


Satellite is secure. Wireless DSL is less secure than satellite but
yet companies accept that. Satellite can be very secure depending on how you have everything set up.
JX Secure
Anyone know anyting about MxSecure? I saw a job post somewhere for them. I have not heard that name before.
MX Secure
What is their pay schedule?
Secure position
Honey, NOBODY in this day and age is in a secure position. You could very well be next----.
I would hardly call my job secure. sm
My company offshores more and more work every year and continues to lie about doing so. Our line rates have continually decreased, our production incentives have disappeared. Our site-specific demands are getting infintely more precise, no 2 sites alike, and we are expected to keep all of them straight and do MORE and more sites as time goes on, as our quality testing gets harder, and the ramifications for errors get steeper. They are doing their darndest to push us out and make us miserable in the process.
NOTHING about this job is secure. The benefits that are left have gotten significantly LESS beneficial while continuing to cost me MORE.
I AM making an ACTIVE effort to change careers but that takes time.
Angry? Sure I am. I've given nothing but quality work for a decade and receive zero recognition for my loyalty and committment.

I DO have scars from this industry. I have done everything right in this industry and I'm worse off than I was 5 years ago. So yeah, a $20 gift card to Target WOULD mean a LOT to me as an employee at Christmas.
I doubt it. I'm in a very secure position.
x
Jobs using FTP or secure website?
Any jobs still use FTP or just a secure website to download from?
few and far between, I don't think they consider satellite a secure route
for information.
At least you have a SECURE job with a GOOD company sm
that's not sending our work to India.
Escription doesn't seem secure
You can go into different hospital systems using the same install if you have the correct user name and password. That doesn't seem very secure to me. Anybody can hack into it.
MT has gone from being considered a secure job that provided a comfortable (sm)
middle-class living, to what it is now - sweatshop labor -with near 3rd-world conditions when it comes to how little it pays, loss of benefites, and how much one must work in order to earn half of what they made 15 years ago. Why am I still in it? Because I made the mistake of putting all my eggs in the MT basket years ago, when I was still young enough to change careers. But back then I didn't need or want to change careers. Now I'm too old to go back to school long enough to learn anything I could do that would pay decently (who wants a 70-year-old newbie at ANYthing?), and yet still a good 15 years away from retirement. So, although I keep looking around for something else, there is very little I could do at home on my own computer. I'm so burnt-out on offices & management that I doubt I could ever go back to an office ever again. The thought turns my stomach. I'm just hoping that I'll have enough in Soc. Security benefits when I'm finally eligible that I'll be able to get by on that AND a full-time (i.e., 60+ hours a week!) MT job.
Speed may not be the issue; wireless needs to be secure.
nm
Yeah, my old company told all of us our jobs were secure
They told us to go about our business and work as usual, that a merger or acquisition may be taking place, and we need not worry. In that first call, I asked the supervisor about sending it to India and got a very defensive answer. I should have learned!!! Six months later, 150 of us...bam!!! Laid off...no more US MT force for that company...
I plan on it as soon as I secure another position. The sooner the better. (no message).

I feel the same way...I love working for Keystrokes and feel blessed that I have such a wonderful jo
nm
Yes, it's totally word based, but it's also totally slow.
I haven't had a very good experience using dictaphone EXText. I wouldn't recommend anyone work on this platform. I don't know how anyone can say this is a very productive platform in any way whatsoever. Actually, it is the worst I've ever worked on. I like Bayscribe, DocQscribe, and many others over this setup.
nope, I'm telling you, I AM IN A SECURE POSITION - ain't nothing gonna happen
to my job.
Secure Copy Protocol - encrypted file transfer method. nm
nm
I feel the same way. I'm irritable because I feel
and that my years of experience overall, and past few years of busting my @$$ for them hasn't been appreciated or noticed in the least.

We're all just cogs in the wheel.
Totally VR?
Do you have any idea when that is supposed to take place and the effect it will have on the staff? They are doing a lot of hiring recently, myself included!
totally aside
I'd like to add that irregardless is not a word.
Totally!

I had the exact same experience.  After five months, I left.  I guess to each is own.



That is so totally what I'd do too!

....go in and edit the crap out of the thing and provide a phone number to my attorney, the state district attorney, and the department of labor for their calling pleasure. 


I think these bastids count on the fact that this is a female-dominated industry...an industry of what they believe are just mousy housewifes who won't say boo and will just take it.  Think again mister man.  We brought you into this world, we can take you out.



 


You are totally right!
Every day, people have circumstances that are way beyond their control, i.e. illness, unexpected car repairs, laid off from job, etc. Just because someone's credit isn't the best is no reason not to hire someone. The whole idea of employers checking credit just sickens me. There is no need for it. That is why we have references! Our credit reports are none of their business!
Not totally 100% out but very, very low. :(
xxx
Totally
wrong for them to keep this information if it is the information that your pay is based on. When they send a check they don't send some kind verification for what they paid you? This is wrong and could possibly be illegal depending on what kind of agreement you signed with them if you are an employee.

If an IC, then not illegal, but still unacceptable.

how is that TOTALLY IC?
1000 lines M-F?
Actually, you just did totally help :)
Thanks.

I will be documenting everything I send to QA from now on (I don't care right now if it does drop my production a bit).

I am also going to be trying to the blank and then go back thing you suggested. I sometimes will spend 20 minutes on each blank the first time I go through the report (half the time only to get the blank filled in later because the dictator repeats it).

Thanks for the help !!!
IC Job? That's totally different
You are getting screeeewd!
Not totally true.
If you can prove an increase in skill, like learning op reports, or getting your CMT, you can also be considered for a raise.

Talk to your manager!
I totally agree with you!
Great bonuses, benefits, flexibility, love my supervisor and co-workers and have great communication! I'm sorry for those that are having a bad experience. I work out of the Dallas office and I love it.
please check this out totally!!!!
I am a former employee of this company. This company does not pay on time, bounces payroll checks, and the owner, Deb Garrison, is very unprofessional. She will hollar on the telephone, refusing to answer questions about payroll at all. At this moment, I am still owed one final paycheck. This paycheck was due to be released on 7/20. Last week I was told it was be mailed this past Monday, 7/25. Deb refused to send FedEx; my cost and as she has done for all other checks in the past, and refused to send via priority mail. I contacted her today and was told the checks were mailed yesterday. I would advise serious consideration about this company. They reason they are hiring 20 MTs is because no one is getting paid and they are refusing to work. I can provide you with a listing of all the MTs who work for this company if you want to verify my story.
Totally crazy
I worked for the Toth's. The are unorganized, not professional, do not pay for the work on time, and basically rude. I know several people who have taken them to court, won, and still have not been paid monies owed to them!
I agree totally.

If they were really on the up and up why not just state exactly what the rate is and SHOWING it instead of taking a regular rate and a blended rate, figuring a percentage, making 60% actually equal 67%, adding, subtracting, multiplying by your 3rd kid's birthday, and dividing by the company phone number and then putting it on your paycheck as regular lines, 13-15K lines, 15-17K lines, 17-20K lines, B lines, C lines, special 1 lines, OT lines, B OT lines, C OT lines, holiday lines??  It's ridiculous. 


If they actually hire you at 8 cpl wouldn't it be much easier and up-front to say you'll make 8 cpl for typing and 4.8 cpl for editing with 0.0025 cpl for each incentive level reached?  I mean if they're really going to pay the incentive on the whole amount like they say they are, why do they need all these complicated, misleading terms like "blended rates" anyway?  If you get other incentives on top of that, it's only included on those separate lines anyway, not the whole thing, so why try to make it look like you're actually making more on everything??


I totally agree..
It is really hard to get a take on a company from here. I have had my share of bad experiences with "nationals" but I choose not to smear their names all over the place. I just see it this way. They were not a good fit for me but maybe they are good for someone else. I have also proofed work for some "MTs" and I use the term loosely.  Honestly, I wonder how some of them even got the job, yet they are so angry when they are fired for doing a horrible job.  I live in Idaho as far as where I am located.
I am totally excited!
I can't wait to get my packet to see what this is all about. I will not be leaving MQ.
I totally disagree with you....sm
I've worked on other VR platforms and this one is far superior. 
You are certainly welcome & I totally agree with you
There is always something new to learn. Nobody is born just knowing how to run their own business and being an MT doesn't just inherently provide you with the knowledge...the MT end yes, but the business end no.  I have always heard that if you want to be successful at something then look for somebody who is doing what you want to do and doing it successfully, find out how they are doing it, and do it!  Makes sense to me!  I think its a great thing that somebody who did it wrote a book to help others so you don't have to learn the hard way by making mistakes and fumbling around until you get it all figured out.  Best of luck to you and come back and let us know about your success!
I totally agree.
I get a check every 25 days from 1 company I work for (starts with a B, small to mid-size national). Another smaller company I work for takes 2 weeks to mail me a check, told me they would mail it in 8, and I get it 3 days after it is mailed. The third I will name because they get a total thumb's up - Medtrans Unlimited. Invoice processed and in my mailbox within a week.
I totally beg to differ......
I've worked in many pathology departments, referral labls, and the like.  And I'm here to tell you that there isn't a single pathologist that I have met that is willing to go with VR let alone outsource their dictation.  NOTHING will convince me otherwise.  As for radiology, I am seeing too much of it being outsourced to ever believe it will go totally VR.  Besides, VR is an absolute joke!  Y'know that old phrase?  Garbage in/Garbage out?  Well, there are many docs who have already found out that's just VR works.  Just TRY, and I mean just TRY and take out the human element out of the picture (meaning the transcriptionist) and you will have reports coming back that are even worse than what is coming back from India!!!!!  A question here....a very serious one......don't you think that if VR was more effective in transcribing reports that all the companies outsourcing overseas would go with VR before they did that?  Something to think about.  I've been around since 1990 in this field and they have been saying that VR was going to replace transcriptionists back then.  Well, here we are 15 years later and quite frankly, VR hasn't even made it past first base yet.  The doctors, the naysayers if you will, the big companies, etc.  will be trying to find anyway they can to save money, cut costs and so on and the bottom line it, it will NEVER HAPPEN.  The Transcriptionist is here to stay.  There is absolutely no way you can take the human element out of this picture and have the absolute best quality reports/charts/medical information system on the planet....PERIOD.
Totally can be self-taught
Yes you can teach yourself easily with the theory books, did it myself years ago, but didn't follow through unfortunately, regret that. What is hard is getting the speed up, but definitely give it a try, all you need is the machine and the books take you through it step by step lesson by lesson, anyone can learn it. Good luck.
off track totally....
And we have a Chevy with 300,000 miles been going strong for years plowing snow, blah, blah, blah....but all this is off track and is very unfortunate that it appears that many just simply do not care if the MT industry gets off-shored or not.  But again, that is every individuals perogative to care or not to care and only someday when it affects you or someone you love personally will you ever truly understand!!  
I totally agree...
I'm always amazed when I come to this board and see posts like hers. Is there some unwritten rule amongst MTs that when you have a concern about your work load, you don't ask the people who would know (supervisors at the company) you come to MTStars instead to gripe and moan?

This makes no sense at all to me. If my work is low for more than a day, I email my supervisor and try to find out what's going on. Sometimes, they are not aware that there is a problem. Why is it that most of you have ABSOLUTELY NO loyalty to the company that you work for? Why come to this board to fuel rumors and/or start new ones. You work for Spheris. At least TRY to resolve the issue with them before coming to this board.

Management can only resolve issues that they are aware of. Always let your supervisor know what your problems or concerns are. They are the people who can DO something about it....not us.
I agree totally. While I usually appreciate
warnings about bad companies (though some have been made in anger, which I thoroughly understand), the owners coming to defend the company so hotly (especially with all the spelling errors-lol) make me think more than twice about working for such a place/person!!
I think that's what they mean, no? Otherwise, I totally agree. nm
x
Totally different company
nm
Totally agree
That's what you get when the corporate mentality takes over...

I'm praying I can get out within the next 2years.