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I have 4 accounts with VERY different specifics that I switch back and forth from all day long -

Posted By: blt on 2007-01-31
In Reply to: What is the normal number of backup accounts - an MT should have???

Gone are the days of primary and secondary. They just seem to lump everyone onto every account they have. I hear you about worrying about messing something up. Some of the account specifics are VERY different from one another. Sigh...


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If you like to switch back and forth all day long between 5 hospitals
All with very different account specifics then it may be the place for you.
I have 2 so-called primaries but type on 5 accounts every single day with all different specifics -
nm
Does Webmedx switch you on accounts a lot? Thanks. nm
 
Does Webmedx switch accounts?
Not only do they switch you on accounts, the accounts they start you on are so absolutely, horribly bad -- ESL docs in masses and very, very hard to transcribe - that taking the gas pipe seems a much gentler form of agony! $$$ are not to found with Webheadaches!
Regarding new accounts - are we given the option to switch or (sm)

have them added as a secondary?  I understand they are large accounts and I would ever so much enjoy working on accounts that do ops other than a few laparoscopic procedures.  Those large hospitals often have gruesome, yet interestingoperative reports. 


Does it depend on if the account falls under your STM?  Will they put out info closer to start date telling us about the size and scope of accounts? 


Sorry for so many questions.  Love the company and like my account, but would change it in a heartbeat if given the opportunity for something a little more interesting.


 


MTSO Hiring Bait and Switch (sorry- long)
There's a posting on one of the other forums here and it sounds similar to mine, and I just wondered if I'm having a grassy knoll moment or if it's just coinkidink.

I, in addition to 2 other people, was recently (in the last 4-6 weeks) hired IC to do M-F 9-5 clinic work in a specialty that I have years of experience in. Within the 2nd day, I was making my line counts because of the ability to short-cut the heck out of the very repetitive nature of the specialty and the doctors. At the time I discussed with the recruiter that based on my prior experience, 3 people seemed overkill for this type of account, but that was tut-tutted. Okay...they know the hospital this clinic is affiliated with, not me. Within 1-1/2 weeks, the 6 week old backup was gone. A week later, about 21 jobs came in. Two weeks go by, 17 jobs. Nothing since. Last I heard mid July, there were some technical issues and the account should be up in August. Well, here we are the 5th, nothing.

Needless to say, I've had to request a secondary account, which as it happens is acute care. At the time I talked to the recruiter, she quoted me a 0.5 cpl difference between clinic and acute care. I have not been getting, despite invoices including the extra 0.5. I sent an email off to the powers that be, and was rewarded with a phone call saying fine, but from now on my primary would be the acute care, that my hours would no longer be able to be 9-5, and that M-F is also out the window as acute care doesn't work that way. When I inquired about the status of the clinic, the response was they didn't really know what was going on, but it likely wouldn't be enough work to keep the 3 of us in lines anyway (going on to state that it's our fault a ICs since we can't be counted on to work when we're supposed to as much as we're supposed to). I said okay at the time since I don't work because I want to but because I have to, but needless to say I'm searching again.

So to summarize, I'm an older, single, empty-nester and looked forward to easy lines with little or no brain power required and the freedom for a social life who thought she had stumbled onto the ideal job- perfect shift, perfect days, easy account with great lines, only to find it has vanished, and I'm back to working weekends and into the evening on an account that while not overly difficult is not the joyfully mindless line-accumulating stuff I was looking forward to. Is this common, or do I just have the world's worst luck?
Is there any company that does not constantly switch you around on accounts?
I am worn out with working my fingers to the bone typing endless ESLs with thick accents, but just when I get the hang of them, BOOM, I am switched off these accounts and have to start all over again with a new work pool.  I am talking about hundreds of docs here and a half dozen different hospitals. 
Any chance you could switch accounts or teams to
your TM would set you up with another TM/region that has ASR and needs help, you might try it for a while then switch if they have enough work to support it. 
HEAVY ESLs, will not switch accounts if you are having difficulty, and more...sm
Plus you have to pay $25.00 every payday to get your check UPS to you.  Now, I never have known UPS to charge $25.00 to mail a letter overnight!  They must be making profit off of it.  The worst ESLs ever!  I have worked for many years as a MT but NEVER had this horrible of ESLs.  Not to mention the VERY RUDE QA staff!  Supervisors and work flow are nice.  I would think twice.  But pay was always on time and always correct.  You just have to balance out.  They used to run out of work too.  Don't know if that has changed or not.
Bait and switch? Hard dictators? Easy accounts?

Lets be reasonable here.


I see complaints because we get put on a difficult account when you know there are easier ones out there.  I see complaints because when you start working for a new company you are put on an easy account and then switched to a more difficult account. 


Face it.  Every company has hard accounts along with the easier accounts.  What should these companies do?  Start you out on the worst accounts so you cannot possibly get your line counts when you are starting and as nervous as a shaky leaf?  Start you on an easy account until you lose your fear and have passed QA to ensure you know the basics of transcription?  (That is what you are calling bait and switch.)


I just do not think these companies can win.  They certainly cannot meet your demands of easy accounts, especially those who are just starting for them and think you should get the cream of the crop.   Are they supposed to penalize their long term MLS and give them all the hard work just to accommodate your every wish?  Is this how you would want to be treated if you had worked for a company for 5+ years?   I don't think so.


 


 


 


Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
How long does it take TransTech to get back to you?
I have nearly 10 years experience.  I sent them my resume over a week ago through their web site, have not heard a word.  Is this the norm for them? 
How long did it take to hear back from them?
After you sent a resume, how long did it take to hear back from them?
How long until they get back to you after testing with them?
nm
How long to hear back?
after from FutureNet or MDI-MD, anyone know what's usual?  TIA
How long to hear back
I received an email earlier today from the MDI-MD recruter and she had been out of the office due to a death in the family.
How long does it take WebMedx to get back with a

I passed the initial screening and test about a week ago, and the next day was sent an email interview that I sent in the next day.  Is it time to give up hope, and take the wait as a rejection. 


How long have you been on your new accounts? sm
Try not to get discouraged.  It can take two or three months to really get a new account down cold so that you're comfortable with it etc. and your line count is productive and satisfying.  Hang in there.
Do they have several accounts that maybe you can use as a back-up? sm
Or are all accounts low?  What does management say about the work flow?
How long does it take to hear back after testing? TIA nm
d
How long after you applied did you hear back? nm Thanks

How long after initial questionnaire before they get back to you?
I filled out their questionnaire a few days ago, but still have not heard back from them. Not sure if that means they are not interested, or if they just take a while to hear back from. Any info on this company also would be appreciated.
How long does TransTech take to get back to you if you apply
It says a week or so on their site.  I am assuming if you don't hear from them in that time frame they are not interested? 
look back a few days.. LONG post about this
 
I've been there - back to my own accounts again!
If it helps - I truly understand. Been there, done that! Hopefully, don't have to ever do it again. Own accounts are the way to go.
Only a few accounts have gone to VR and one is already coming back. sm
I spoke with one of the managers in the office about a week ago, and she told me that there have been over 20 new radiology accounts since the first of the year with more than 25 more to start by the end of the year. I am not worried at all. When the account I was on for a few years went to Powerscribe in January, they put me on another account and I never lost so much as one day of work.
Just applied with them. Patience, how long did it take for you to hear back from them?
.
My experience of "working with me to get more lines" took too long! I can't sit back and wa
Just my experience! 
After testing for First Choice, can anyone tell me how long it takes to hear back? nm
nm
I typed on a line that long way back when. Would NEVER do it again. Takes forever
d
Once you forward resume, how long till Futurenet gets back with you? nm
 
Anyone tested and heard back from DTS America. How long was your wait? nm
/
Tested with TT last week. Does anyone know how long it usually takes for them to response back.
I need a job...yesterday... I've been applying like crazy but cannot find anything worth taking.  I'm getting pretty desperate but still not enough to take 3 cpl for VR but check back next week LOL
Do all their accounts require unlimited long distance SM
or are some voice files? I saw on the website they require unlimited long distance. Just curious if you know. Thanks.
Anyone know how long it takes to hear back from Prescyse after taking the test?
Will they get back to you?
Dont you have to pay for internet and long distance charges from them because most of their accounts
are not on the internet. I think this is the company.
The key is working multiple accounts. Three months is hardly long enough to get a handle sm
on the job.  Maybe better to keep a parttime job until you are up to speed on the new job.  I haven't run out of work in almost a year (and that was only for a few minutes), but I do multiple accounts.  Great company, great people.  Nice bennies.
How long does it take TransHealth to get back to someone when you send a resume? I sent a resume
x
specifics
I was interested in learning what experiences other transcriptionists may have had with this company, i.e. rate of pay, platform, problems anyone may have had. I've been with another company and I need to find something that I am not working so many different accounts that I can't make decent money.
What specifics do you want to know? sm

There is plenty for work right now.  Pay is direct deposit for IC and employee.  Line count pay varies according to account and type of work you type as well as time of day.  Can't remember the specifics.


I work as an IC, and for now I need whatever income I can get.  It suits my needs just fine. 


 


Specifics
Okay, I was hired twice by this company. The first time she wanted someone to start yesterday and offered me 9 cpl and spent time loading their program onto my computer, and then......nothing for several days. No files, no response to my emails, nothing. This went on for a week and I was offered a full-time position at the company I was with at the time. I took that and emailed the owner of VS,LLC and was told they made promises based off of my commitment and they had been waiting for me to contact them and let them know when I could get started. They were wondering why they had never heard from me. Well I am not an idiot I had emailed them and been very specific on the phone with them about wanting to start immediately. I had even emailed them with outlook and attached a read reciept and had been notified that they had read it. When I pointed this out to her, she suddenly had all my emails that she supposedly never got and kept emailing me begging me to work starting right then. When I explained that I had already started full-time with my current company I got a somewhat nasty email that I just thought was more frustration than anything. Well fast forward a year and a half.... I was used to my full-time now and looking to add part-time for savings and extra. I saw VS's ad and thought it might be worth a try again. Well the pay had gone down to 8 cpl. Not what I was looking for, but better than average anymore. Went through all the steps again. Emailed about setting up training again with read reciepts, everything this time was with read reciepts. Well again with the we need someone to get started right away so hurry up and wait. 4 days I waited and emailed and waited. Well, I had also applied for other positions and the 4th day I had been offered one of the other positions I had applied for. I email the owner of VS this and that if she cannot get me trained and started then I must move on as she had told me she would start me immediately. I had in fact cancelled a weekend out of town with my family because I was supposed to train immediately. I heard nothing for a day and a half and had received the read reciept, so I know she got it. Then I get an email saying they had not received any of my emails. I send back that I had read reciepts on everyone of my emails. All of a sudden she is sending replies to me from the emails that she supposedly had never received. Then she tells me how she had tried, and tried all day Saturday trying to call me and never answered and asking me if I knew how to even use the telephone! Seriously! I told her nice try as I had been at home all weekend waiting for her call and still had the calls on my caller ID from the whole week before and not one call from her, imagine that. Well I told her that obviously it was not meant for us to work together and that I could not work like this. I mean if this was the way it was before I got started imagine how it would be after I got started. I received several more extremely rude emails from her before I finally had to email her telling her to stop and that I was blocking her email. I mean how unprofessional! I was here and more than ready and willing and able to get started and even sacrificed a weekend with my family to get started/going right away.

Now having said all that, I know a lot of people have a lot of negative things to say about DSG and I had an absolutely wonderful, and I mean wonderful experience with DSG for 4 years. I only left due to health reasons and lack of ability to be dependable until I could get my health taken care of, which I did and am all better now and have been for a couple of years. So maybe if you get started with VS, LLC it is good. Maybe you will not have the experience I had. There are previous posts about VS,LLC not paying and I had decided in for myself to try anyway, so it is up to you. Just go in prepared for anything (as you should with any company) if you decide to go ahead. Good luck in your choice it sure is hard these days to sift through everything. I would not have taken the chance based off of old posts with VS,LLC if it had not always been a part-time thing for me. I mean if I was looking for a bread and butter company I could not afford to take the chance of not being paid. I hope this helps:)
Yes they do although each account has its own specifics.
*
Keystrokes specifics....SM
Per Keystrokes employee handbook:
FT = 15,000 lines/pay period
Adjusted FT = 10,000 lines/PP

Line rate will vary depending on experience and any shift differential.
Anyone got specifics on working with the
nm
I sent her an email asking for more specifics.

Did you think to ask about acct specifics?
What you think might look better and what the client requires are two different things.  Often when a client receives expansions that they specifically ask NOT to be done, they go back to the client and yell and in some instances ask for a credit.  The transcription company isn't going to take the chance if the specifics are that rigid.  As for the name of the facility - I'd think you could just ask?
MDI QA question- can QA see specifics about
the jobs that are on the WAV system of Bayscribe?  Because one of the QA on my accounts magically appears out of nowhere to help out when there are standard operative reports available.  I think it is very unfair and rude, but she wants 'em so she takes 'em.  If she is getting paid to QA I think she should keep her mitts off the transcription.  JMHO.  Maybe other QAs are doing the same thing and picking off lines that should be left available for us to fulfill our commitments.
Not knowing the specifics
I can think of a lot of reasons why, although I'm not involved in any way in this specific circumstance. If the client has become too difficult to work with- impossible turn-around times, dictators with too my individualized preferences, nit-picking (yes, they do it on the hospital end, too), and an unwillingness to pay the requested rate, I can see where it would be just as easy to not renew the contract. If the MTSO knows it has new account(s) coming on or that it has enough work for the staff it has, it could easily let a difficult account go. Much the same way some transcriptionists will take easier accounts that pay less but they can type more, I would assume MTSOs make the same choices.
All Type - anything good or bad? specifics
 
I think E-MTS does. Don't remember specifics. Check them out. nm
x
I'm looking for specifics. Well aware of job board.
thanks for nothing. why even take the time to reply like that????