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HEAVY ESLs, will not switch accounts if you are having difficulty, and more...sm

Posted By: Used to work there. on 2006-08-15
In Reply to: Futurenet-what is the current status - MarciaMarcia

Plus you have to pay $25.00 every payday to get your check UPS to you.  Now, I never have known UPS to charge $25.00 to mail a letter overnight!  They must be making profit off of it.  The worst ESLs ever!  I have worked for many years as a MT but NEVER had this horrible of ESLs.  Not to mention the VERY RUDE QA staff!  Supervisors and work flow are nice.  I would think twice.  But pay was always on time and always correct.  You just have to balance out.  They used to run out of work too.  Don't know if that has changed or not.


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Are the bulk of the ESLs you work on heavy Spanish?
Thanks for all the other information you have given me too.
how is the company? do they pay direct deposit? do they have heavy ESLs? Do they pay on time?

??


Does Webmedx switch you on accounts a lot? Thanks. nm
 
Does Webmedx switch accounts?
Not only do they switch you on accounts, the accounts they start you on are so absolutely, horribly bad -- ESL docs in masses and very, very hard to transcribe - that taking the gas pipe seems a much gentler form of agony! $$$ are not to found with Webheadaches!
Regarding new accounts - are we given the option to switch or (sm)

have them added as a secondary?  I understand they are large accounts and I would ever so much enjoy working on accounts that do ops other than a few laparoscopic procedures.  Those large hospitals often have gruesome, yet interestingoperative reports. 


Does it depend on if the account falls under your STM?  Will they put out info closer to start date telling us about the size and scope of accounts? 


Sorry for so many questions.  Love the company and like my account, but would change it in a heartbeat if given the opportunity for something a little more interesting.


 


Is there any company that does not constantly switch you around on accounts?
I am worn out with working my fingers to the bone typing endless ESLs with thick accents, but just when I get the hang of them, BOOM, I am switched off these accounts and have to start all over again with a new work pool.  I am talking about hundreds of docs here and a half dozen different hospitals. 
Any chance you could switch accounts or teams to
your TM would set you up with another TM/region that has ASR and needs help, you might try it for a while then switch if they have enough work to support it. 
I have 4 accounts with VERY different specifics that I switch back and forth from all day long -
Gone are the days of primary and secondary. They just seem to lump everyone onto every account they have. I hear you about worrying about messing something up. Some of the account specifics are VERY different from one another. Sigh...
Bait and switch? Hard dictators? Easy accounts?

Lets be reasonable here.


I see complaints because we get put on a difficult account when you know there are easier ones out there.  I see complaints because when you start working for a new company you are put on an easy account and then switched to a more difficult account. 


Face it.  Every company has hard accounts along with the easier accounts.  What should these companies do?  Start you out on the worst accounts so you cannot possibly get your line counts when you are starting and as nervous as a shaky leaf?  Start you on an easy account until you lose your fear and have passed QA to ensure you know the basics of transcription?  (That is what you are calling bait and switch.)


I just do not think these companies can win.  They certainly cannot meet your demands of easy accounts, especially those who are just starting for them and think you should get the cream of the crop.   Are they supposed to penalize their long term MLS and give them all the hard work just to accommodate your every wish?  Is this how you would want to be treated if you had worked for a company for 5+ years?   I don't think so.


 


 


 


What about their accounts? Do they have ESLs?
...
80% or more ESLs on accounts, otherwise okay!nm
nm
I believe there are a lot of ESLs on the accounts that are not the best. nm
:
Loads of ESLs on all accounts.
Some good things, some bad, just depends on what you are looking for. Communication is the worst for any company I have ever worked for.
I was told they have 35% ESLs on most accounts but like everything else, you won't know until you
x
Yes, they have several ER accounts...the one I work on doesn't have any ESLs (sm)
but I'm sure some of them may have an ESL here or there.  I started there in September after being with Medquist for 8 years. So far, so good.  They have been very accommodating and the office staff couldn't be nicer.  Good luck!
The oncology accounts are very difficult. Too many ESLs.
It just was not worth it for me.  A lot of long reports but no money to be made. It just took too long to get through them.JMO
I hate to say it, but ESLs are here to stay and being able to transcribe accounts...sm
that are heavy ESL is a necessary skill.  Especially in acute care. 
Do htey have a lot of ESLs on the accounts there. I have found MI acounts seem to have this.
:
Yes, but their internet accounts at the moment are high volume ESLs nm
m
Just how are they to work for as far as accounts, ESLs, etc. The usual things such as how they treat
the MTs and so on.
They have IM so not sure why such difficulty
getting in touch with someone.  During my interviews I was constantly hearing the IM ping and I know several messages were sent back and forth.   Maybe there are different e-mail addy for management to communicate. 
There is a difficulty premium
rate for jobs that are rated more difficult than others. You get paid more but the difficulty decision is made higher up, you will know before you start that job whether they are higher pay or not. It doesn't sound like we have imput in this process but not sure.
Difficulty with a term
This s/l D-timer and is a test done to r/o pulmonary embolus.
Any help appreciated.
Apparently they did not have any difficulty--sm
getting responses, which the last mentioned was 135. Perhaps you should have applied, just to find out who they are, since you cannot seem to sit still in your undies just wondering about it, or maybe you DID apply and didn't get chosen....sour grapes. sheesh. real mature.
Account difficulty
Agree with you Daphne. Spend lots of time verifying demographics when they DO give you an understandable name but are too lazy to input the number. Do that across little 5 line jobs and see how many THOUSANDS of lines you get. Also, don't forget the percentage of lines deducted for headers that you don't deserve credit for even when you wasted all that time with the demographics. Wow, big time money-maker!
Who figures out the difficulty premium

 see in the packet about difficulty premium and pay, but is every single dictator being assessed and listened to somehow and who is determining the difficulty?


Any Spheris employees having difficulty with their email? NM

Thanks. Yes I heard from others many ESLs and many very difficult ESLs. nm
:
Post here from Jan. said start off at 6 cpl & go up to only 9 cpl thru weird tiers of difficulty.
s
They're kind of new. Older posts had people having difficulty with them. nm
s
Anyone else finding difficulty doing testing with your foot pedal. I am having all kinds of
problems and cant seem to test in Express Scribe with my foot pedal.  Am I going to run into this same problem every time I apply somewhere.  I cant do the test without a pedal because it is very long with fast dictators.  Even to use and keyboard keys is very difficult so I gave us actually.
Yes, VERY heavy ESL.
xx
Why would getting top heavy with
I can understand not answering emails but top heavy with management really isn't any of the MTs business.
despite the heavy negatives
i vote MQ; tried a couple smaller companies -- but when you roll into the mix all the various factors, its my choice place to be. and furthermore, its my family's sole income and as a FT employee -- i'm not even worried about the lawsuits and all. The company is constantly improving. There are no signs of sell-out or collapse, only of strength.
MDI-FL'ers, can you do 250 LPH, even with heavy
nm
Very heavy HISPANIC ESL
nm
Heavy turnover
Big turnover on this account. They constantly advertise. Look elsewhere.
OSI heavy on the offshoring, I believe.

Heavy ESL account...sm
I happen to work on the heavy ESL account at Axolotl. It is difficult, I won't lie. There are not many Asian dictators, but I have many years of experience with ESLs and I do find it to be quite difficult. I have only been with Axolotl since July and just moved over onto this account a few weeks back, but it was my secondary prior to that. I think with time, they are very doable; however, it is not a huge money-making account. I can't come near the 250-300 lph I used to be able to do (which might be age showing, too), but I love this company and they are very accommodating in many ways! Work has been slow lately, but is supposed to be picking up as this account brings on more work. If you are up for a challenge and would like to work for a great company, I'd say go for it. They are really, really good about filling in blanks and providing feedback and you can even relisten to the job which helps you learn them better! e-mail me if you'd like!
Heavy ESL is probably exactly why I got that callback...
now that you mention it. Before I quit, they had me in a very heavy ESL account. That's not specifically why I left (didn't help), it was a combination of things, mainly that I couldn't move through the junk quickly enough to make a decent paycheck anymore and knew it was not gonna get better there. Of course, I was told at the time that was all they could give me. We do not have a fit for you, yeah, buddy. Going back would just mean more mistreatment. I personally hope they have to fold.
Count on heavy Mon and Tues and then
computer up to 14 hours or so a day to wait for work to drop in to get your line count, or you can just work 365 days/yr. They will tell you to work outside your schedule if there is not work and expect you to have a consistent daily line count.
You are NEW !! TransTech is HEAVY into VR. Where did you get your info from?

Every account is about 75%-80% VR -- unless it a new account which the voice machine has not been able to interpret the doctor yet.  You just wait . . . your turn is coming for VR.  They beg for more editors to be trained each and every week.


How well does eScription do on heavy ESL physicians?
Also, how long after using this platform did you find yourself doubling in your productivity?  Anything you could provide would be greatly appreciated. 
How many of these VR lines for heavy ESL dictators?
Thanks.
Their pay is the pits unless you're a heavy producer. nm
s
18 years acute care, heavy ESL. Thank you.
nm
Can you give the initials of what the heavy ESL accts were?
nm
The work is pretty darned heavy now!

People have said the ESL load with FN is very heavy AND they don't offer DD. nm
s
CS.net slow and horribly "click-heavy." Anything

Doesn't that chip on your shoulder ever get heavy?
Maybe you should consider a career change. Being locked up all day away from the real world has obviously made you bitter and a tad dillusional. Have you considered counseling?